Cottenham Court Care Home

High Street, Cottenham, Cambridge CB24 8SS
Review Us
9.7 98 Reviews
  • Cottenham Court Care Home, Cambridge
Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis.

They’re there when you and your loved ones need them most. For planned respite or last minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.

Situated in the picturesque village of Cottenham, the home’s design has been tailored to the challenges of care and provides residents with a versatile living environment. Pleasing additions include en-suite bedrooms, an activities room, a conservatory and Sky television. For a breath of fresh air, residents can head for the enclosed paved garden for a gentle stroll, or experience the home's sensory herb garden.

A varied menu of nutritious meals is enjoyed by all residents, with the home treating mealtimes as an important part of the day and making sure there are always drinks and light snacks available.

There is a real sense of community at Cottenham Court. Gardening, exercise classes and crafts are examples of some of the hobbies residents have embraced, while visits from a local theatre group and Pets as Therapy also provide good mental and physical stimulation.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Cottenham Court Care Home.
Show Cottenham Court Care Home on the Map

Care Provided by Cottenham Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 62 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1465
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1610
  • RESPITE Self-Funded Nursing Care: from £1815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Cottenham Court Care Home to find out the exact price for your requirements.

Contact Cottenham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Cottenham Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nomvelo Nyathi (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (62)

Visiting

  • We’re seven miles north of Cambridge, facing the village green next to Cottenham Village College.

Parking

  • On-site parking available.

Cottenham Court Care Home Reviews (98)

9.7

Cottenham Court Care Home has a Review Score of 9.7 (9.718) out of 10, based on 15 reviews in the last 2 years.
Over all time Cottenham Court Care Home has 98 reviews.

Overall Experience
  • 77
  • 21
  • 0
  • 0
  • 0
Date Published
  • 98
  • 4
  • 6
  • 15
  • 83
Reviewer Connection to Cottenham Court Care Home
  • 25
  • 24
  • 15
  • 9
  • 6
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 98, showing 21-40
Review from Catherine W (Friend of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The warm welcome I get every time I visit feels like coming home. The atmosphere in the home is always caring and friendly from all staff and other residents too.
Staff take their time to make sure all is well and behind doors, the kitchen is making fabulous food which always looks and smells yummy.
I
will be forever grateful for the care/support given so openly. Thank you.
Reply from Grace Langfield, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your kind review. We are so happy to hear you feel a part of our Cottenham Court family. We hope to continue providing your loved one with the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret N (Niece of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you. It was a very traumatic experience having to bring my aunt to a care home but the staff were so reassuring that she would settle ( wasn't sure) I have had lovely reports from her friends who have visited her. I have come today (from where I live) and have found a well-settled, neat and happy
104-year-old person. Going to the restaurant and joining in the activities.
Reply from David Mclean, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your aunt in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda B (Wife of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming and friendly. They provide excellent care for my husband in a lovely setting. The staff take the time to get to know my family and my husband which makes everyone's experience so positive. My family and I would recommend this care home and staff to anyone looking for a future
home for their loved ones.
Reply from Fran Donno, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. It is so lovely to hear words such as "welcoming" and "friendly" being used to describe our care. We are pleased to hear that you feel like part of our Cottenham Court family and hopefully, you will go away from this feeling like your loved one received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne R (Friend of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the care home it has a warm and relaxed atmosphere and is clean and spacious. The staff always appear smart and act professionally giving respect and dignity to residents. All staff have always been polite and helpful when I visit and via telephone. It gives me peace of mind to know that
my friend is safe and being cared for.
Reply from David Mclean, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Friend of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful to know my dear friend who is being so well cared for in your wonderful home. The staff make you feel so comfortable, the activities especially the Kngs Coronation party were great fun for all residents and staff. A big thank you to all management and staff for such a caring environment to
call 'your home'.
Reply from David Mclean, Customer Service Adviser at Cottenham Court Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your friend in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane T (Respite Resident) assisted by family/friend published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional service, staff and facilities. Staff we excellent, always very helpful, kind and understanding.
Reply from Fran Donno, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your lovely words. We are so pleased to hear that you are so impressed with the excellent facilities that we have at our home. Thank you for choosing Cottenham Court for your stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G G (Brother-in-law of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found all staff welcoming and courteous, the care and attention given to my sister-in-law were excellent. The care home was clean and warm.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottenham Court Care HomeThank you for your kind words. We are pleased to hear that the care and attention given to your sister-in-law were excellent and that Cottenham Court was also clean and warm.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally S (Daughter of Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum initially moved into Cottenham Court for two weeks respite after a few falls at home. As a result, she decided she didn't want to leave and so is now a resident. Belonging to the community here appears to have transformed her sense of well-being. Since her arrival, I have noticed several changes
in her attitude. Mum is mostly happy and content, much more sociable, loves the staff and enjoys taking part in the weekly timetabled activities.
The cost of staying at Cottenham Court does worry mum. However, we are doing the best we can to manage her financial situation to enable her to remain if she wishes.
During my weekly visits, I am always welcomed; staff are friendly and chatty. I am incredibly grateful for the way staff care for Mum and ensure her safety.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your lovely comments. We are so pleased to hear your Mum settled so nicely and is now a permanent resident with us. If there is anything more we can do to make your Mum's stay as comfortable as possible please don't hesitate to let us know.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shirley P (Respite Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the manager to the handyman, all service with a smile. Care assistants are marvellous. An excellent team under an excellent manager.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottenham Court Care HomeThank you for your kind words. We are very happy to hear how pleased you are with the care provided at Cottenham Court Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W M (Respite Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here for a month's respite after an operation on my foot. I needed 24-hour care and it was offered here. I can't fault the staff and management-they have treated me with respect and care and I felt safe and secure. They arrange everything e.g. hospital transport, escorts, physio (private), chiropodist
and activities. They treat everybody with respect and have good relationships with their clients.
Reply from Grace Langfield, Customer Service Adviser at Cottenham Court Care HomeThank you for your lovely feedback. It is always lovely to hear you felt so at ease whilst staying in our care. Hopefully, you left our home feeling like you got the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra T (Daughter of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at the care home made my mother's 100th birthday so very special. The immediate family who gathered there said it was wonderful and my mother was so happy. She really enjoyed it. I cannot thank you all enough. The staff at the care home are very special.
Reply from David Mclean, Customer Service Adviser at Cottenham Court Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care and hope you feel like a part of our Cottenham Court family. We hope to continue providing your loved one with the best possible care and look forward to seeing you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Respite Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff, nursing and everyone are very helpful.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your feedback. We are happy to hear that you find all our staff to be very helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from William M (Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are excellent, friendly and caring. Food is generally ok. Decor and furniture are good, rooms good and en-suite good. Communal areas and gardens are good. Nice laundry service. Friendly staff and residents are friendly.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your review. It is lovely to hear you say our staff are excellent, friendly and caring. Thank you again for choosing us to care for you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fernando P (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only have positive comments, we are very happy with everything.
My father highlights the friendliness of the staff, he is very comfortable and grateful for everything in the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your feedback. We are so glad to hear you are happy with everything and that your father is comfortable in our care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Brother of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On visits to the home, I've always found it to be friendly and the place to be clean and tidy. The rooms could be a little larger but are well furnished. It has two large dining areas and plenty of lounge space. The residents are encouraged to take part in activities provided for them and sometimes
have people in to entertain them. Regarding the gardens, they are well kept and residents have a courtyard garden for their use. When I have had any questions to ask, the staff have always given clear answers or found out for me the required information.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. Please let us know if there is anything we can do to make your brother's stay as comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Nephew of Resident) published on 15 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Placing my uncle here was a very worrying time for me. But all of the staff in Cottenham Court Care Home were happy to spend time with me and my uncle to blend in and feel comfortable. A massive thank you.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. It is lovely to hear that you feel our home helped to make you and your uncle comfortable. Please let us know if there is anything we can do to make your uncle's stay as comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judy H (Sister-in-law of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and helpful staff, making it easy to book visits, and communicate with her.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that you find our staff to be friendly and helpful and that you find it easy to book visits to see your relative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth H (Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Treated with dignity and respect. Relaxed atmosphere.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeWe appreciate you taking the time to leave us your comments, it is nice to hear that you feel that you have been treated with dignity and respect. Please let us know if there is anything we can do to make your stay as comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alexis V (Daughter-in-law of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were truly impressed with the prompt, knowledgeable and professional service which we received from the manager and staff at Cottenham Court Care Home. The friendly, helpful and smooth process allayed our concerns about placing Mum there. The quality service provided was fully exemplified in this
quote: "Things done well and with a care, exempt themselves from fear." - William Shakespeare, sincere thanks.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your lovely review. We are so happy to hear that any concerns you had were quickly dealt with and allayed by the service provided at Cottenham Court. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maurice C (Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Discharged from hospital after four days treatment for UTI. Live on my own and not fit enough to go home and look after myself. Family arranged two weeks respite care. This has built me up to the point where I can go home with some daily carer hours. Expectations and hope is that I shall be able to
resume my previous independent living.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your review. We are so glad to hear that your stay has enabled you to go back to your home and regain some independence. Thank you again for choosing us for your stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.718)

Overview of Review Score

The Review Score of 9.7 (9.718) out of 10 for Cottenham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Cottenham Court Care Home is calculated as follows: ( (143 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 166 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Cottenham Court Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 24 Feb 2026

Cottenham Court offer a high standard of nursing and residential care from our peaceful spot overlooking the Cottenham village green. Within a short stroll is a thriving little community with shops, a library and a café.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (2)

Nomvelo

Nomvelo Nyathi

Job Title: Home Manager Joined: 2013

We put our residents at the centre of everything we do, we are in this job because we care. Residents tell us they feel safe.

Silvia

Silvia Nobre

Job Title: Senior Care Assistant

I have been at Cottenham Court just over a year, I first joined Bupa as a care assistant which I had been doing for 4 years then I got the opportunity to develop my career further as a trainee nurse associate.


What I love about my job is the people, we have a great team and amazing residents. It’s a great pleasure to work at Cottenham Court making a difference to peoples lives and making sure they receive a high standard of care.


I like to balance my work life with my social life; apart from studying I like to do crafting and love walking.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cottenham Court Care Home to verify any information. View our terms and conditions. Cottenham Court Care Home has an Enhanced Service - more info.