Cottenham Court Care Home

High Street, Cottenham, Cambridge CB24 8SS
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9.8 105 Reviews
  • Cottenham Court Care Home, Cambridge
Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis.

They’re there when you and your loved ones need them most. For planned respite or last minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.

Situated in the picturesque village of Cottenham, the home’s design has been tailored to the challenges of care and provides residents with a versatile living environment. Pleasing additions include en-suite bedrooms, an activities room, a conservatory and Sky television. For a breath of fresh air, residents can head for the enclosed paved garden for a gentle stroll, or experience the home's sensory herb garden.

A varied menu of nutritious meals is enjoyed by all residents, with the home treating mealtimes as an important part of the day and making sure there are always drinks and light snacks available.

There is a real sense of community at Cottenham Court. Gardening, exercise classes and crafts are examples of some of the hobbies residents have embraced, while visits from a local theatre group and Pets as Therapy also provide good mental and physical stimulation.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Cottenham Court Care Home.

Care Provided by Cottenham Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 62 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1565
  • Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1720
  • RESPITE Self-Funded Nursing Care: from £1870

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Cottenham Court Care Home for full pricing details and T&Cs.

Contact Cottenham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cottenham Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nomvelo Nyathi (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (62)

Visiting

  • We’re seven miles north of Cambridge, facing the village green next to Cottenham Village College.

Parking

  • On-site parking available.

Cottenham Court Care Home Reviews (105)

9.8

Cottenham Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 19 reviews in the last 2 years.
Over all time Cottenham Court Care Home has 105 reviews.

Overall Experience
  • 84
  • 21
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Date Published
  • 105
  • 9
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  • 19
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Reviewer Connection to Cottenham Court Care Home
  • 27
  • 24
  • 16
  • 12
  • 6
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  • 3
  • 3
  • 2
  • 1
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  • 1
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Total of 105, showing 41-60
Review from Fernando P (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only have positive comments, we are very happy with everything.
My father highlights the friendliness of the staff, he is very comfortable and grateful for everything in the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your feedback. We are so glad to hear you are happy with everything and that your father is comfortable in our care.
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Review from S L (Brother of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On visits to the home, I've always found it to be friendly and the place to be clean and tidy. The rooms could be a little larger but are well furnished. It has two large dining areas and plenty of lounge space. The residents are encouraged to take part in activities provided for them and sometimes
have people in to entertain them. Regarding the gardens, they are well kept and residents have a courtyard garden for their use. When I have had any questions to ask, the staff have always given clear answers or found out for me the required information.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. Please let us know if there is anything we can do to make your brother's stay as comfortable as possible.
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Review from D B (Nephew of Resident) published on 15 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Placing my uncle here was a very worrying time for me. But all of the staff in Cottenham Court Care Home were happy to spend time with me and my uncle to blend in and feel comfortable. A massive thank you.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. It is lovely to hear that you feel our home helped to make you and your uncle comfortable. Please let us know if there is anything we can do to make your uncle's stay as comfortable as possible.
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Review from Judy H (Sister-in-law of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and helpful staff, making it easy to book visits, and communicate with her.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that you find our staff to be friendly and helpful and that you find it easy to book visits to see your relative.
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Review from Elizabeth H (Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Treated with dignity and respect. Relaxed atmosphere.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeWe appreciate you taking the time to leave us your comments, it is nice to hear that you feel that you have been treated with dignity and respect. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review from Alexis V (Daughter-in-law of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were truly impressed with the prompt, knowledgeable and professional service which we received from the manager and staff at Cottenham Court Care Home. The friendly, helpful and smooth process allayed our concerns about placing Mum there. The quality service provided was fully exemplified in this
quote: "Things done well and with a care, exempt themselves from fear." - William Shakespeare, sincere thanks.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your lovely review. We are so happy to hear that any concerns you had were quickly dealt with and allayed by the service provided at Cottenham Court. Thank you again for your kind words.
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Review from Maurice C (Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Discharged from hospital after four days treatment for UTI. Live on my own and not fit enough to go home and look after myself. Family arranged two weeks respite care. This has built me up to the point where I can go home with some daily carer hours. Expectations and hope is that I shall be able to
resume my previous independent living.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your review. We are so glad to hear that your stay has enabled you to go back to your home and regain some independence. Thank you again for choosing us for your stay.
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Review from D T (Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, well looked after, needs attended to. Everything Spotless, no problems at all, needs seem to be no trouble for staff.
Reply from Amanda Barnes, Customer Service Adviser at Cottenham Court Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review from Vivienne M (Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very kind and really friendly, efficient and caring. Nothing is too much trouble for them and they are always helpful and patient if we cannot think of the words we want to use and always have a smile for us.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your lovely review. We are glad to hear that you find everyone really kind and caring. Thank you for choosing us for your care.
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Review from Clive B (Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Stephen Rondel, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for taking the time to leave your review.
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Review from Tanya R (Granddaughter of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan happy. Staff are friendly and helpful. Excellent service all round.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your kind words. We are delighted to hear you are satisfied with the quality of our care.
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Review from A C (Daughter of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Looking after mum very well under very difficult conditions - Covid-19.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for taking the time to leave us some feedback. We are so pleased to hear you can feel at ease with your Mum in our care. Please let us know if there's anything more we can do.
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Review from Christopher T (Respite Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very well looked after, although I was able to do most things for myself. The food and wine were very much appreciated. The room was comfortable and secure.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Cottenham Court Care HomeThank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
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Review from Derek (Son of Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a number of falls, my Mum needed to move to a care home urgently right at the start of the coronavirus lockdown. The manager of Cottenham Court and all her team did a wonderful job during a very difficult time. With their 24 x 7 support and care, Mum was able to transition quickly into life in
the home. When she first arrived at Cottenham Court she was needing help or a wheelchair to get around but under the care of the home, her health stabilised and after 4 months regained confidence to move around the home independently using a walker.
The manager and team provided great support and reassurance for my wife and I during a stressful time.
Activities for residents were very limited due to coronavirus lockdown preventing external visitors/activity providers, but the staff went the extra mile to organise a range of activities.
Reply from Stephen Rondel, Customer Adviser at Cottenham Court Care HomeWe are glad to help you and your family through such a difficult time.
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Review from Carol G (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home has created a safe, caring environment for my father. I can relax knowing he is happy and looked after. A lot of staff have gone the extra mile during COVID to help keep contact and reassure.
Reply from Greta Narbutaityte, Customer Adviser at Cottenham Court Care HomeWe are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.
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Review from M P (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff (office and carers) I know dad needs the support you all give him and I know he enjoys the meals. I am happy he is in safe hands.
Reply from Greta Narbutaityte, Customer Adviser at Cottenham Court Care HomeThank you for trusting us with your fathers care. We really appreciate you taking the time to leave us such lovely comments.
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Review from Alison B (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cottenham Court and the staff are extremely caring. Residents are able to be individuals making choices as far as possible - and are treated with care and dignity. The accommodation is comfortable and nicely presented. Best of all, is the care is excellent - if I need care in the future, I would want
it to be somewhere similar.
Reply from Greta Narbutaityte, Customer Adviser at Cottenham Court Care HomeWe really appreciate you taking the time to leave us such lovely comments.
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Review from Jo S (Friend of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited today and it was wonderful to have a long chat with my friend. The first time since lockdown. Thank you to all the staff for enabling this to happen and for keeping everybody safe.
Reply from Greta Narbutaityte, Customer Advisor at Cottenham Court Care HomeThank you for taking the time to leave us such a lovely review.
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Review from Anne C (Wife of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been so well looked after since arriving here in February. Although he has found lockdown difficult it has been managed well. The only issues I have are with communication occasionally. This must be due to the workload of the staff.
Reply from Greta Narbutaityte, Customer Advisor at Cottenham Court Care HomeWe will certainly discuss your feedback with the home’s manager to help us continually improve our service.
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Review from June L (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has improved with the care she has received, they have looked after her extremely well. Good food which she enjoys and lovely roast on a Sunday. All the staff and carers talk to her, very friendly she loves her chats with them.
Reply from Greta Narbutaityte, Customer Adviser at Cottenham Court Care HomeIt is always nice to hear from family members feeling like their loved one is cared for and looked after, thank you.
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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Cottenham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Cottenham Court Care Home is calculated as follows: ( (192 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 218 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Cottenham Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 19 May 2026

Cottenham Court offer a high standard of nursing and residential care from our peaceful spot overlooking the Cottenham village green. Within a short stroll is a thriving little community with shops, a library and a café.

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Awards / Recognitions (8)

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Meet the Team (2)

Nomvelo

Nomvelo Nyathi

Job Title: Home Manager Joined: 2013

We put our residents at the centre of everything we do, we are in this job because we care. Residents tell us they feel safe.

Silvia

Silvia Nobre

Job Title: Senior Care Assistant

I have been at Cottenham Court just over a year, I first joined Bupa as a care assistant which I had been doing for 4 years then I got the opportunity to develop my career further as a trainee nurse associate.


What I love about my job is the people, we have a great team and amazing residents. It’s a great pleasure to work at Cottenham Court making a difference to peoples lives and making sure they receive a high standard of care.


I like to balance my work life with my social life; apart from studying I like to do crafting and love walking.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cottenham Court Care Home to verify any information. View our terms and conditions. Cottenham Court Care Home has an Enhanced Service - more info.