
I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)



I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)



Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...
Care Provided by Excelcare Etheldred House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All nursing fees include FNC which currently is £254.06
The price(s) shown are provided by the care home. Contact Excelcare Etheldred House for full pricing details and T&Cs.
Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Santall Horn(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Excelcare Etheldred House Reviews (146)
Excelcare Etheldred House has a Review Score of 10 (9.974) out of 10, based on 33 reviews in the last 2 years.
Over all time Excelcare Etheldred House has 146 reviews.
The staff at Etheldred have been endlessly patient with my mother as she has become increasingly frail and sad. They have done their best to encourage her to get up and build up her strength. It has been a difficult time for the care sector and Etheldred’s management and staff have done their very best to maintain standards and keep the residents safe and well. I can only express my admiration and gratitude to them all.
Thank you for your kind words and support. We appreciate it.
My family and I would like to give a huge thank you to them all, and also to the manager, who despite such a demanding year, always remained friendly and cheerful.
Thank you; we really appreciate your kindness and lovely words.
Clean and tidy and looks well organised.
Has lots of activities for the residents.
Food is of a very high standard.
Could do with air conditioning throughout, as the building is very hot.
Thank you very much for the lovely comment, I appreciate you taking the time. A survey was done with the people living in the building and it was found that more than 90% prefer not to have air conditioning.
Everyone is so friendly, caring, helpful and respectful, not only to residents families but also to friends. Nothing is too much trouble, and all staff go the extra mile. My friend is extremely happy and well cared for, couldn’t wish for better.
Thank you for the lovely comment; I appreciate it.
Even in challenging situations, Etheldred House responds positively and are not phased by anything that comes their way. Their excellent management of the home during the global pandemic was so reassuring, and the success of this management is reflected in the extremely low number of positive cases and lack of spread. Our loved ones were kept safe for us when we could not be there ourselves. I cannot recommend Etheldred care home highly enough.
Thank you very much for the lovely comment; I appreciate it.
My mum was placed at Etheldred during the start of the pandemic; the all-around care she receives has been wonderful. The staff know her as a person who is compassionate, understanding, and fun. The support and reassurance myself and my family receive are always there.
Thank you everyone at Etheldred; you are a great family to belong to.
Thank you very much for the lovely comment and for taking the time to do it. We appreciate it.
I am happy to recommend Etheldred as a leading care home.
Thank you for your lovely comment and for taking the time to do it. We appreciate it.
When my mother could no longer cope with caring for my 92-year-old father (with dementia) at the start of the first lockdown, I was very lucky to get him admitted very quickly into Etheldred House. Although he only lived a further 3-weeks, he was looked after by very caring and attentive people who dealt with his illness with real compassion, meaning that my mother had peace of mind. In January 2021, my mother decided that her immobility meant she was no longer safe at home alone, and she too wanted to come to Etheldred. It is a great comfort to me to hear her talk about the staff in glowing terms and to know that she is happy and well looked after, and even better now that I can come and visit and take her out!
Thank you for your lovely comment and for taking the time to do it. We appreciate it.
My mother was admitted last year at the beginning of the first lockdown as she had a fall at home and had been hospitalised. It took her a little while to accept it was the best place for her, but with the help of the friendly and caring staff, she soon settled in. We are kept informed of any medical problems that occur and have peace of mind that she is being looked after. The home has been very helpful in allowing safe visits throughout the pandemic. They have kept all their residents safe from the pandemic and have followed all the rules laid down by public health.
Thank you for the lovely comment and for taking the time to do it. We appreciate it.
The care home staff have been amazing with our father since he moved in. The staff all treat him with care and respect and keep us informed of all aspects of his care. It is a weight off our minds. All staff are very good at helping dad remain motivated and interested in life and take the time to include him in activities.
I've been delighted with how they are looking after my lovely mum. The carers have been really nice and interested in mum, and she has responded to them. The home is clean and well maintained and the food is good, mum seems very happy. Thank you.
Thank you for your lovely comment. I will pass your comment to all the care staff who looked after your relative. Take care and stay safe.
Everyone at Etheldred House are amazing. The care and love (yes love!) that goes into what they do every single day. I was so impressed with them before Covid but what they have done during covid is exceptional. Hardly any cases in the residents speaks volumes, they have handled everything in an outstanding manner. So very pleased my mum is at Etheldred. An amazing place.
Thank you for your kind words. We appreciate you taking the time to do this review.
My wife, was cared for in the Dementia Nursing Wing of Etheldred house for the last five weeks of her life after our live-in carer and I just couldn't cope caring at home any more.
The care of my wife was first-rate. Extremely professional but also very compassionate.
The nurses and carers on duty were always extremely attentive. Nothing was too much trouble.
In addition the support given to me in very difficult circumstances was superb.
As a family, we count ourselves very fortunate to have got a place at short notice in this excellent nursing home.
I have no hesitation at all in recommending it.
Thank you for your kind words. We appreciate it. You will always be welcome to come and see us at Etheldred House. Take care.
The staff are all so friendly, helpful and pleasant. Everyone speaks to my mother and myself. She receives brilliant care. Could not be better.
Etheldred House is a lovely home, staff are all so welcoming and caring towards the residents and visitors. The care my friend received was amazing they couldn’t have cared for him better! They have many areas in the home that you can go to, a cinema room, a prayer room and a great cafe to socialise in. The lady in reception is amazing. Thank you for all you do!
I feel the staff are friendly and welcoming, the home is clean and the food is very nice also. I feel the staff do a great job and are always very smiley.
The home is a welcoming environment with lots of fun activities for the residents to involve themselves in.
Very happy as always with the care and attention my mum receives from everyone at Etheldred House.
The home is friendly, caring and incredibly professional.
My husband has a lovely comfortable toom, the choice of excellent food and some marvellous carers and nurses keep him contented and happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 11 Aug 2025
The team at Etheldred House Care Home Care Home in Histon has been celebrating after receiving the news that they have sustained excellent practice in their recent accreditation with the...
There are no upcoming events for Excelcare Etheldred House.
Accreditations
There are no accreditations posted yet for Excelcare Etheldred House.
Meet the Team (2)

Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica is responsible for the running of the home in the absence of the Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -more info.