
I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)



I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)



Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...
Care Provided by Excelcare Etheldred House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All nursing fees include FNC which currently is £254.06
The price(s) shown are provided by the care home. Contact Excelcare Etheldred House for full pricing details and T&Cs.
Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Santall Horn(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Excelcare Etheldred House Reviews (146)
Excelcare Etheldred House has a Review Score of 10 (9.974) out of 10, based on 33 reviews in the last 2 years.
Over all time Excelcare Etheldred House has 146 reviews.
Happy with the care my husband gets.
I am very satisfied with the care that my wife is receiving.
I find the staff and the home very pleasant. Everyone is very kind and helpful and I know my husband is well cared for, comfortable and happy.
Although my husband has only been a resident for about three weeks the staff have been so kind and understanding to him. They have also been so friendly with me and made me feel very welcome every time I visit.
I am completely with conditions at Etheldred House and with the care and kindness given by the staff.
I am really happy with the overall care of this care home and how friendly the staff are all around the home. The cleanliness is at a high standard and I have recommended this care home to friends and family as I feel that any family member or friend would be cared for well here.
Thank you very much for your comment. We appreciate your support.
Excellent in every way.
We will miss your daily visits. You will always be welcome at Etheldred House.
Everyone has been extremely compassionate and knowledgeable with her care.
Her family and friends have always been made welcome at any time of day or night.
I could think of no better place for her to have lived during her final years of life.
Thank you very much for the lovely comment.
There is an abundance of care provided at this care home. The care our mother has received has been exceptional. The home provides support for all the family as well. All the staff are wonderful and Etheldred House truly feels like home. Thank you.
Thank you for the lovely comment.
Sadly my late mum didn't have chance to enjoy the activities due to her poor health, but the last few weeks of her life spent at the home were made as pleasant and as sociable as they could be. My mum was treated with dignity and great care; the nursing team were hugely supportive to our family at a most difficult time.
The admin team were also very supportive and always approachable.
Thank you for the lovely comment.
My mother had to go into care after my father passed away. We looked at various homes and Etheldred house was by far the best and had the best welcome for us and our mother.
Thank you for the lovely comment.
Etheldred cared for my father and now my aunt. All the staff know me by name and show care and dignity with the residents. My aunt is happy and settled and I know I will be contacted with updates about her that cannot wait until my visit. I have recommended Etheldred to a number of people following my experience of them over the last 8 plus years.
My husband is always looked after very well and I am very happy with the care he receives.
Thank you for the lovely comment.
I could not be more thrilled with level of service and professionalism within this home. I knew as a family we had made the correct the decision by coming here. Everything was clean and had the feel of being incredibly well looked after. The staff came across fantastically well and were happy to answer our questions that we had about the place and type of care that will be given. The staff were all very knowledgable and helped to put our minds at ease. This is such a good fit for us, and the communication with the home has been unrivalled and fantastic.
Thank you for the lovely comment.
Through what I can only describe as a tough and challenging experience for me and the rest of my family, Etheldred House have made us feel completely at ease. They are kind, caring and compassionate. They take the time to help not only the person living there but the family as well. We could not have hoped for a better home for my father.
The food is good and family are encouraged to join at meal times.
Thank you for the lovely comment.
Always friendly and welcoming.
It offers individualised and appropriate care, always taking into account what the family and relatives would like.
The staff are always cheerful and obviously enjoy their work and are very enthusiastic.
Very quick to refer to local GP if Mum is unwell.
Management are very approachable and take any concerns seriously, working together to resolve any problems.
The rooms are kept lovely and clean and in good decorative order.
Lots of activities on offer and the local community are also involved in activities in-house.
Thank you for the lovely comment.
We were all made to feel very welcome, right from the start.
Thank you for the lovely comment.
No complaints at all.
Thank you for the lovely comment.
Have had no concerns. Care has always been top class.
Thank you for the lovely comment.
The staff not only look after the residents but also members of the family. I very much appreciate their support and advice in dealing with a difficult and distressing situation.
Thank you for the lovely comment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 11 Aug 2025
The team at Etheldred House Care Home Care Home in Histon has been celebrating after receiving the news that they have sustained excellent practice in their recent accreditation with the...
There are no upcoming events for Excelcare Etheldred House.
Accreditations
There are no accreditations posted yet for Excelcare Etheldred House.
Meet the Team (2)

Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica is responsible for the running of the home in the absence of the Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -more info.