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Excelcare Etheldred House

Clay Street, Histon, Cambridge, Cambridgeshire CB24 9EY
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I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
Excelcare Etheldred House, Cambridge
Excelcare Etheldred House, Cambridge
Excelcare Etheldred House, Cambridge

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.

The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.

Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...  

Care Provided by Excelcare Etheldred House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,650
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,905From £1,905
Nursing Dementia CareFrom £2,005From £2,005

All nursing fees include FNC which currently is £254.06

Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Santall Horn(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Excelcare Etheldred House Reviews (146)

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10

Excelcare Etheldred House has a Review Score of 10 (9.974) out of 10, based on 33 reviews in the last 2 years. Over all time Excelcare Etheldred House has 146 reviews.

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Showing 146 reviews matching selected criteria
Review from F K (Wife of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Happy with the care my husband gets.

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Review from C H (Husband of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

I am very satisfied with the care that my wife is receiving.

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Review from M H (Wife of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

I find the staff and the home very pleasant. Everyone is very kind and helpful and I know my husband is well cared for, comfortable and happy.

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Review from C S (Wife of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Although my husband has only been a resident for about three weeks the staff have been so kind and understanding to him. They have also been so friendly with me and made me feel very welcome every time I visit.

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Review from M D (Husband of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

I am completely with conditions at Etheldred House and with the care and kindness given by the staff.

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Review from Megan D (Friend of Resident) published on 5 February 2020 Submitted via Website
Overall Experience

I am really happy with the overall care of this care home and how friendly the staff are all around the home. The cleanliness is at a high standard and I have recommended this care home to friends and family as I feel that any family member or friend would be cared for well here.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you very much for your comment. We appreciate your support.

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Review from R H (Husband of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience

Excellent in every way.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

We will miss your daily visits. You will always be welcome at Etheldred House.

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Review from Angela H (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience
My mother has been cared for in an exceptional way by all the staff since being admitted with Alzheimer's in 2010.
Everyone has been extremely compassionate and knowledgeable with her care.
Her family and friends have always been made welcome at any time of day or night.

I could think of no better place for her to have lived during her final years of life.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you very much for the lovely comment.

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Review from S M (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience

There is an abundance of care provided at this care home. The care our mother has received has been exceptional. The home provides support for all the family as well. All the staff are wonderful and Etheldred House truly feels like home. Thank you.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from R P (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

Sadly my late mum didn't have chance to enjoy the activities due to her poor health, but the last few weeks of her life spent at the home were made as pleasant and as sociable as they could be. My mum was treated with dignity and great care; the nursing team were hugely supportive to our family at a most difficult time.

The admin team were also very supportive and always approachable.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from Paul D (Son of Resident) published on 21 March 2019 Submitted via Postal Card
Overall Experience

My mother had to go into care after my father passed away. We looked at various homes and Etheldred house was by far the best and had the best welcome for us and our mother.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from J T (Niece of Resident) published on 14 March 2019 Submitted via Postal Card
Overall Experience

Etheldred cared for my father and now my aunt. All the staff know me by name and show care and dignity with the residents. My aunt is happy and settled and I know I will be contacted with updates about her that cannot wait until my visit. I have recommended Etheldred to a number of people following my experience of them over the last 8 plus years.

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Review from F A (Wife of Resident) published on 8 March 2019 Submitted via Postal Card
Overall Experience

My husband is always looked after very well and I am very happy with the care he receives.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from Steve C (Grandson of Resident) published on 7 March 2019 Submitted via Website
Overall Experience

I could not be more thrilled with level of service and professionalism within this home. I knew as a family we had made the correct the decision by coming here. Everything was clean and had the feel of being incredibly well looked after. The staff came across fantastically well and were happy to answer our questions that we had about the place and type of care that will be given. The staff were all very knowledgable and helped to put our minds at ease. This is such a good fit for us, and the communication with the home has been unrivalled and fantastic.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from Tina B (Daughter of Resident) published on 28 February 2019 Submitted via Website
Overall Experience

Through what I can only describe as a tough and challenging experience for me and the rest of my family, Etheldred House have made us feel completely at ease. They are kind, caring and compassionate. They take the time to help not only the person living there but the family as well. We could not have hoped for a better home for my father.

The food is good and family are encouraged to join at meal times.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from P K (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience
Etheldred House is a very kind and caring care home.
Always friendly and welcoming.
It offers individualised and appropriate care, always taking into account what the family and relatives would like.
The staff are always cheerful and obviously enjoy their work and are very enthusiastic.
Very quick to refer to local GP if Mum is unwell.
Management are very approachable and take any concerns seriously, working together to resolve any problems.
The rooms are kept lovely and clean and in good decorative order.

Lots of activities on offer and the local community are also involved in activities in-house.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from H W (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

We were all made to feel very welcome, right from the start.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from G S (Son of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
We have always found mum's care to be very good. The staff are excellent and very accommodating. It is a friendly environment with very clean facilities including the spacious and welcoming foyer area.

No complaints at all.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from T D (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
My mum has been at the home for nearly 5 years.

Have had no concerns. Care has always been top class.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from A F (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
My mother has been a resident at Etheldred House since April 2012. During her time at the home, she has been well cared for and treated with dignity and respect by all members of staff. My father is now also a resident since October 2018.

The staff not only look after the residents but also members of the family. I very much appreciate their support and advice in dealing with a difficult and distressing situation.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2017
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 11 Aug 2025

    The team at Etheldred House Care Home Care Home in Histon has been celebrating after receiving the news that they have sustained excellent practice in their recent accreditation with the...

Upcoming Events

There are no upcoming events for Excelcare Etheldred House.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Etheldred House.

Meet the Team (2)

Santall Horn
Santall HornJob Title:General ManagerJoined: 2008
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006.

Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica Linao
Enrica LinaoJob Title:Care ManagerJoined: 2008
Enrica became the Care Manager at Etheldred House in November 2008 and is a Registered General Nurse.

Enrica is responsible for the running of the home in the absence of the Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -more info.