
I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)



I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)



Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...
Care Provided by Excelcare Etheldred House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All nursing fees include FNC which currently is £254.06
The price(s) shown are provided by the care home. Contact Excelcare Etheldred House for full pricing details and T&Cs.
Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Santall Horn(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Excelcare Etheldred House Reviews (146)
Excelcare Etheldred House has a Review Score of 10 (9.974) out of 10, based on 33 reviews in the last 2 years.
Over all time Excelcare Etheldred House has 146 reviews.
At every stage, she has received professional, appropriate care from a cheerful, dedicated and competent staff, who have taken the time to get to know her, at every level of the organisation.
The environment is well maintained and comfortable and money is currently being spent to improve further the ambience and welcoming nature of the home.
I can confidently recommend Etheldred to others.
Thank you for the lovely comment.
Generally pleased with level of care.
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Always staff on hand to help residents and family/visitors.
Good, wholesome food.
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Excellent care for patients and their families.
Thank you for the lovely comment.
Management and staff are very kind and care is first class.
Thank you for the lovely comment.
Excellent care
Thank you for your lovely comment.
Very good at everything.
Thank you for the lovely comment.
I am very happy with the care my mother received in the care home. Staff is very friendly and give the best care to my mother.
Thank you for the lovely comment.
Even though mum wants to take dad home every day we couldn't be happier with the care he gets at Etheldred House. Caring staff and a lovely "homey" environment.
Thank you for your lovely comment.
The staff take really good care of my husband in a calm, friendly, efficient atmosphere. Relatives are always welcome and supported. It is a great relief to me, our family and friends that such good care and support is provided.
Thank you for the lovely comment.
Staff are very helpful and attentive.
Thank you for your lovely comment.
My father needed a nursing care place on discharge from the hospital. Dad did settle remarkably quickly. I have been impressed with how quickly his carers/nurses have got to know of and manage his idiosyncrasies. Unfortunately, he does not take part in any activities and refuses to eat cooked food. My choices below reflect what I have seen with other patients. This is an expensive care home but it is well worth the cost. Note, staff like working there - excellent calm and competent manager.
Thank you for your lovely comment.
My father has advanced dementia and his behaviour can be somewhat difficult at times. The staff are compassionate not only towards him but to us as a family. They have ensured that all needed professionals are involved and we are kept fully updated about all of his care needs. I would recommend Etheldred to anyone looking for care as they always go above and beyond.
Thank you for your lovely comment.
Friendly staff, kind to residents, lots going on. Food excellent.
Thank you for the lovely comments.
Carers at Etheldred look after me really well. There's always someone to talk to, something to do or somewhere to go.
Thank you for the lovely comments.
I love visiting Grandma. She's always happy in the home and there's always biscuits. Staff are always friendly and take good care of her - it's clearly important to them that she is content and their cheerfulness makes Etheldred a joy to visit. I know Grandma appreciates it too - she is always talking about the nice things going on.
Thank you for the lovely comments.
Excellent care home. Kind, caring staff, fantastic facilities.
Thank you for the lovely comments.
My mother-in-law is happy and safe. She's eating more and has gained weight. Staff are lovely and always helpful. Mother-in-law is safe, we worried about her wandering, she's happy - I didn't see her as often as I should but knew she's being cared for.
Thank you for your lovely comment.
In April a family crisis meant that my elderly father could no longer stay at home waiting for an operation as my mother was no longer able to care for him. The staff at 8 responded with compassion and great efficiency over 2-3 days to offer him a place to stay while we waited for an operation date. I cannot say how grateful my family is for the care and support we have received now over several weeks as we have navigated difficult times for my elderly and frail parents. We have nothing but praise for the manager and the whole team!
Thank you for your lovely comments.
My wife is the third member of our family in Etheldred over the years and I've never been able to find faults. All staff are polite/friendly - they do above and beyond the call of duty whenever needed.
110% given at all times.
Thank you for the lovely comments, we appreciate it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 11 Aug 2025
The team at Etheldred House Care Home Care Home in Histon has been celebrating after receiving the news that they have sustained excellent practice in their recent accreditation with the...
There are no upcoming events for Excelcare Etheldred House.
Accreditations
There are no accreditations posted yet for Excelcare Etheldred House.
Meet the Team (2)

Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica is responsible for the running of the home in the absence of the Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -more info.