I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...
Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry, each with its own communal lounge, dining area, kitchenette and bathroom facilities.
All bedrooms are single occupancy with en-suite facilities. The upper floor is accessed by stairs or a lift.
Other facilities at Etheldred House include a café and a children's play room.
Etheldred House provides:
• Care and support 24 hours a day
• Housekeeping including a laundry service
• Traditional home-cooked meals, using fresh ingredients prepared by chefs
• Meaningful activities and outings planned through a programme following discussions with the people living in Etheldred House and their families
• Enclosed, landscaped gardens with wheelchair access
Loading travel time
Care Provided by Excelcare Etheldred House
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 85 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,735
From £1,735
Residential Dementia Care
From £1,840
From £1,840
Nursing Care
From £2,000
From £2,000
Nursing Dementia Care
From £2,105
From £2,105
Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:
Nursing fees are inclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Etheldred House for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Excelcare Etheldred HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 11:00 AM to 7:00 PM)We welcome onsite and virtual tours. The manager will share the information you need prior to your visit to ensure you have a great tour experience.
Remote Tours of Excelcare Etheldred HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 11:00 AM to 7:00 PM)We are more than happy to share our wonderful facilities with you via a virtual tour.
Excelcare Etheldred House has a Review Score of 10 (9.973) out of 10, based on 31 reviews in the last 2 years. Over all time Excelcare Etheldred House has 146 reviews.
Review from L T (Daughter of Resident) published on 27 February 2019 Submitted via Postal Review Card•
Overall Experience
Etheldred House has provided a safe, caring home for my mother for the past two years as she has passed from residential to nursing care.
At every stage, she has received professional, appropriate care from a cheerful, dedicated and competent staff, who have taken the time to get to know her, at...
Etheldred House has provided a safe, caring home for my mother for the past two years as she has passed from residential to nursing care. At every stage, she has received professional, appropriate care from a cheerful, dedicated and competent staff, who have taken the time to get to know her, at every level of the organisation. The environment is well maintained and comfortable and money is currently being spent to improve further the ambience and welcoming nature of the home.
I can confidently recommend Etheldred to others.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
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Value for Money
Review from P C (Son of Resident) published on 26 February 2019 Submitted via Postal Review Card•
Overall Experience
Generally pleased with level of care.
Generally pleased with level of care.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roger L (Son of Resident) published on 26 February 2019 Submitted via Postal Review Card•
Overall Experience
Wonderful, caring staff and atmosphere. Great communication. Always staff on hand to help residents and family/visitors.
Good, wholesome food.
Wonderful, caring staff and atmosphere. Great communication. Always staff on hand to help residents and family/visitors.
Good, wholesome food.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N D (Daughter of Resident) published on 26 February 2019 Submitted via Postal Review Card•
Overall Experience
Excellent care for patients and their families.
Excellent care for patients and their families.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Nephew of Resident) published on 25 February 2019 Submitted via Postal Review Card•
Overall Experience
Management and staff are very kind and care is first class.
Management and staff are very kind and care is first class.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne P (Wife of Resident) published on 25 February 2019 Submitted via Postal Review Card•
Overall Experience
Excellent care
Excellent care
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K F (Husband of Resident) published on 25 February 2019 Submitted via Postal Review Card•
Overall Experience
Very good at everything.
Very good at everything.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M U (Daughter of Resident) published on 25 February 2019 Submitted via Postal Review Card•
Overall Experience
I am very happy with the care my mother received in the care home. Staff is very friendly and give the best care to my mother.
I am very happy with the care my mother received in the care home. Staff is very friendly and give the best care to my mother.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E K (Daughter of Resident) published on 25 February 2019 Submitted via Postal Review Card•
Overall Experience
Even though mum wants to take dad home every day we couldn't be happier with the care he gets at Etheldred House. Caring staff and a lovely "homey" environment.
Even though mum wants to take dad home every day we couldn't be happier with the care he gets at Etheldred House. Caring staff and a lovely "homey" environment.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G W (Wife of Resident) published on 25 February 2019 Submitted via Postal Review Card•
Overall Experience
The staff take really good care of my husband in a calm, friendly, efficient atmosphere. Relatives are always welcome and supported. It is a great relief to me, our family and friends that such good care and support is provided.
The staff take really good care of my husband in a calm, friendly, efficient atmosphere. Relatives are always welcome and supported. It is a great relief to me, our family and friends that such good care and support is provided.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip C (Son of Resident) published on 24 February 2019 Submitted via Postal Review Card•
Overall Experience
Mother is being cared for very sensitively.
Staff are very helpful and attentive.
Mother is being cared for very sensitively.
Staff are very helpful and attentive.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E W (Daughter of Resident) published on 3 December 2018 Submitted via Postal Review Card•
Overall Experience
My father needed a nursing care place on discharge from the hospital. Dad did settle remarkably quickly. I have been impressed with how quickly his carers/nurses have got to know of and manage his idiosyncrasies. Unfortunately, he does not take part in any activities and refuses to eat cooked food....
My father needed a nursing care place on discharge from the hospital. Dad did settle remarkably quickly. I have been impressed with how quickly his carers/nurses have got to know of and manage his idiosyncrasies. Unfortunately, he does not take part in any activities and refuses to eat cooked food. My choices below reflect what I have seen with other patients. This is an expensive care home but it is well worth the cost. Note, staff like working there - excellent calm and competent manager.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda I (Daughter of Resident) published on 10 September 2018 Submitted via Website•
Overall Experience
My father has advanced dementia and his behaviour can be somewhat difficult at times. The staff are compassionate not only towards him but to us as a family. They have ensured that all needed professionals are involved and we are kept fully updated about all of his care needs. I would recommend...
My father has advanced dementia and his behaviour can be somewhat difficult at times. The staff are compassionate not only towards him but to us as a family. They have ensured that all needed professionals are involved and we are kept fully updated about all of his care needs. I would recommend Etheldred to anyone looking for care as they always go above and beyond.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W R (Grandson of Resident) published on 13 July 2018 Submitted via Postal Review Card•
Overall Experience
Friendly staff, kind to residents, lots going on. Food excellent.
Friendly staff, kind to residents, lots going on. Food excellent.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V P (Resident / Service User) published on 12 July 2018 Submitted via Postal Review Card•
Overall Experience
Carers at Etheldred look after me really well. There's always someone to talk to, something to do or somewhere to go.
Carers at Etheldred look after me really well. There's always someone to talk to, something to do or somewhere to go.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I R (Granddaughter of Resident) published on 12 July 2018 Submitted via Postal Review Card•
Overall Experience
I love visiting Grandma. She's always happy in the home and there's always biscuits. Staff are always friendly and take good care of her - it's clearly important to them that she is content and their cheerfulness makes Etheldred a joy to visit. I know Grandma appreciates it too - she is always...
I love visiting Grandma. She's always happy in the home and there's always biscuits. Staff are always friendly and take good care of her - it's clearly important to them that she is content and their cheerfulness makes Etheldred a joy to visit. I know Grandma appreciates it too - she is always talking about the nice things going on.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F P (Daughter of Resident) published on 12 July 2018 Submitted via Postal Review Card•
Overall Experience
Excellent care home. Kind, caring staff, fantastic facilities.
Excellent care home. Kind, caring staff, fantastic facilities.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona Y (Daughter-in-law of Resident) published on 9 July 2018 Submitted via Postal Review Card•
Overall Experience
My mother-in-law is happy and safe. She's eating more and has gained weight. Staff are lovely and always helpful. Mother-in-law is safe, we worried about her wandering, she's happy - I didn't see her as often as I should but knew she's being cared for.
My mother-in-law is happy and safe. She's eating more and has gained weight. Staff are lovely and always helpful. Mother-in-law is safe, we worried about her wandering, she's happy - I didn't see her as often as I should but knew she's being cared for.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda T (Daughter of Resident) published on 18 June 2018 Submitted via Postal Review Card•
Overall Experience
In April a family crisis meant that my elderly father could no longer stay at home waiting for an operation as my mother was no longer able to care for him. The staff at 8 responded with compassion and great efficiency over 2-3 days to offer him a place to stay while we waited for an operation...
In April a family crisis meant that my elderly father could no longer stay at home waiting for an operation as my mother was no longer able to care for him. The staff at 8 responded with compassion and great efficiency over 2-3 days to offer him a place to stay while we waited for an operation date. I cannot say how grateful my family is for the care and support we have received now over several weeks as we have navigated difficult times for my elderly and frail parents. We have nothing but praise for the manager and the whole team!
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for your lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen T (Husband of Resident) published on 5 June 2018 Submitted via Postal Review Card•
Overall Experience
My wife is the third member of our family in Etheldred over the years and I've never been able to find faults. All staff are polite/friendly - they do above and beyond the call of duty whenever needed.
110% given at all times.
My wife is the third member of our family in Etheldred over the years and I've never been able to find faults. All staff are polite/friendly - they do above and beyond the call of duty whenever needed.
110% given at all times.
↩Reply from Santall Horn, Home Manager at Excelcare Etheldred House
Thank you for the lovely comments, we appreciate it.
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Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2017
Overall Good
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
News
25 Aug 2026
Etheldred House Care Home in Cambridge is celebrating after achieving an overall rating of ‘Excellent’ in its recent PAMMS inspection. To achieve this rating, a care home must demonstrate exceptional...
08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
Upcoming Events
There are no upcoming events for Excelcare Etheldred House.
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care...
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006.
Santall holds numerous qualifications relating to care including Registered Managers Award.
Enrica LinaoJob Title Care ManagerJoined 2008
Enrica became the Care Manager at Etheldred House in November 2008 and is a Registered General Nurse.
Enrica is responsible for the running of the home in the absence of the Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -what an Enhanced Service includes.
