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Excelcare Etheldred House

Clay Street, Histon, Cambridge, Cambridgeshire CB24 9EY
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I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
Excelcare Etheldred House, Cambridge
Excelcare Etheldred House, Cambridge
Excelcare Etheldred House, Cambridge

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.

The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.

Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...  

Care Provided by Excelcare Etheldred House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,650
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,905From £1,905
Nursing Dementia CareFrom £2,005From £2,005

All nursing fees include FNC which currently is £254.06

Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Santall Horn(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Excelcare Etheldred House Reviews (146)

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10

Excelcare Etheldred House has a Review Score of 10 (9.974) out of 10, based on 33 reviews in the last 2 years. Over all time Excelcare Etheldred House has 146 reviews.

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Showing 146 reviews matching selected criteria
Review from L T (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
Etheldred House has provided a safe, caring home for my mother for the past two years as she has passed from residential to nursing care.
At every stage, she has received professional, appropriate care from a cheerful, dedicated and competent staff, who have taken the time to get to know her, at every level of the organisation.
The environment is well maintained and comfortable and money is currently being spent to improve further the ambience and welcoming nature of the home.

I can confidently recommend Etheldred to others.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from P C (Son of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience

Generally pleased with level of care.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from Roger L (Son of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience
Wonderful, caring staff and atmosphere. Great communication.
Always staff on hand to help residents and family/visitors.

Good, wholesome food.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from N D (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience

Excellent care for patients and their families.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from R B (Nephew of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Management and staff are very kind and care is first class.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from Yvonne P (Wife of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Excellent care

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comment.

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Treated with Dignity
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Review from K F (Husband of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Very good at everything.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

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Review from M U (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

I am very happy with the care my mother received in the care home. Staff is very friendly and give the best care to my mother.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from E K (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Even though mum wants to take dad home every day we couldn't be happier with the care he gets at Etheldred House. Caring staff and a lovely "homey" environment.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Review from G W (Wife of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

The staff take really good care of my husband in a calm, friendly, efficient atmosphere. Relatives are always welcome and supported. It is a great relief to me, our family and friends that such good care and support is provided.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Philip C (Son of Resident) published on 24 February 2019 Submitted via Postal Card
Overall Experience
Mother is being cared for very sensitively.

Staff are very helpful and attentive.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from E W (Daughter of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

My father needed a nursing care place on discharge from the hospital. Dad did settle remarkably quickly. I have been impressed with how quickly his carers/nurses have got to know of and manage his idiosyncrasies. Unfortunately, he does not take part in any activities and refuses to eat cooked food. My choices below reflect what I have seen with other patients. This is an expensive care home but it is well worth the cost. Note, staff like working there - excellent calm and competent manager.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Value for Money
Review from Linda I (Daughter of Resident) published on 10 September 2018 Submitted via Website
Overall Experience

My father has advanced dementia and his behaviour can be somewhat difficult at times. The staff are compassionate not only towards him but to us as a family. They have ensured that all needed professionals are involved and we are kept fully updated about all of his care needs. I would recommend Etheldred to anyone looking for care as they always go above and beyond.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from W R (Grandson of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience

Friendly staff, kind to residents, lots going on. Food excellent.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from V P (Resident / Service User) published on 12 July 2018 Submitted via Postal Card
Overall Experience

Carers at Etheldred look after me really well. There's always someone to talk to, something to do or somewhere to go.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from I R (Granddaughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

I love visiting Grandma. She's always happy in the home and there's always biscuits. Staff are always friendly and take good care of her - it's clearly important to them that she is content and their cheerfulness makes Etheldred a joy to visit. I know Grandma appreciates it too - she is always talking about the nice things going on.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F P (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

Excellent care home. Kind, caring staff, fantastic facilities.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona Y (Daughter-in-law of Resident) published on 9 July 2018 Submitted via Postal Card
Overall Experience

My mother-in-law is happy and safe. She's eating more and has gained weight. Staff are lovely and always helpful. Mother-in-law is safe, we worried about her wandering, she's happy - I didn't see her as often as I should but knew she's being cared for.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Safety / Security
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Value for Money
Review from Lynda T (Daughter of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience

In April a family crisis meant that my elderly father could no longer stay at home waiting for an operation as my mother was no longer able to care for him. The staff at 8 responded with compassion and great efficiency over 2-3 days to offer him a place to stay while we waited for an operation date. I cannot say how grateful my family is for the care and support we have received now over several weeks as we have navigated difficult times for my elderly and frail parents. We have nothing but praise for the manager and the whole team!

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for your lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen T (Husband of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience

My wife is the third member of our family in Etheldred over the years and I've never been able to find faults. All staff are polite/friendly - they do above and beyond the call of duty whenever needed.

110% given at all times.

Reply from Santall Horn, Home Manager at Excelcare Etheldred House

Thank you for the lovely comments, we appreciate it.

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2017
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 11 Aug 2025

    The team at Etheldred House Care Home Care Home in Histon has been celebrating after receiving the news that they have sustained excellent practice in their recent accreditation with the...

Upcoming Events

There are no upcoming events for Excelcare Etheldred House.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Etheldred House.

Meet the Team (2)

Santall Horn
Santall HornJob Title:General ManagerJoined: 2008
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006.

Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica Linao
Enrica LinaoJob Title:Care ManagerJoined: 2008
Enrica became the Care Manager at Etheldred House in November 2008 and is a Registered General Nurse.

Enrica is responsible for the running of the home in the absence of the Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -more info.