Orchard House Care Home

107 Money Bank, Wisbech PE13 2JF
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9.8 101 Reviews
  • Orchard House Care Home, Wisbech
Located alongside Ely College in Wisbech, Orchard House CareHome has been purpose-built to look after a wide range of personal care needs, being suitable for elderly, residential, nursing, palliative and dementia care.

Together with effective healthcare methods, Orchard House professionals are keen to promote a healthy lifestyle amongst those in a long-term care setting, providing a thorough and adaptable activities programme that individuals can use to get the most out of life while feeling the mental and physical benefits.

A number of lounges are available within the home and also has a garden room that is of particular use for those who experience an onset of dementia or Alzheimer's.
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Care Provided by Orchard House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400

*All fee’s are based on a pre-admission assessment conducted by the team at Orchard House Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Orchard House Care Home to find out the exact price for your requirements.

Contact Orchard House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Orchard House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Sarah Watson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (4)

Visiting

  • Orchard House welcome visitors to Orchard House Care Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Parking available on-site

Orchard House Care Home Reviews (101)

9.8

Orchard House Care Home has a Review Score of 9.8 (9.764) out of 10, based on 31 reviews in the last 2 years.
Over all time Orchard House Care Home has 101 reviews.

Overall Experience
  • 76
  • 22
  • 3
  • 0
  • 0
Date Published
  • 101
  • 4
  • 10
  • 30
  • 71
Reviewer Connection to Orchard House Care Home
  • 31
  • 20
  • 10
  • 5
  • 5
  • 4
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 101-101
Review from Angela F (Stepdaughter of Resident) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchard House is a very pleasant care home, always clean and fresh. The staff are amazing and my stepdad is very well looked after. The food given looks good and well presented. I have had no problems at all. Any concerns are dealt with immediately if we have any.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Orchard House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.764 for Orchard House Care Home is calculated as follows: ( (287 Excellents x 5) + (70 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 365 Ratings = 4.764
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Orchard House Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2020

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Sarah

Sarah Watson

Job Title: General Manager Joined: 2011

I have worked within the care industry for over 20 years. I joined RCH Care Homes in 2011 as a care assistant and this is where my journey began. I worked through various different positions to progress through to where I am now as General manager. This was many years of training and studying in which RCH supported me throughout my career changes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard House Care Home to verify any information. View our terms and conditions. Orchard House Care Home has an Enhanced Service - more info.