
The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

Orchard House Care Home is an established Wisbech care home providing residential dementia care, nursing care, respite and compassionate palliative and end-of-life care.
The home’s combination of dementia and nursing expertise means residents can often be supported as their needs change, reducing the disruption of moving away from familiar people and surroundings.
Dementia support is embedded in everyday life. Orchard House’s award-winning Dementia Ambassador works alongside the care, nursing and lifestyle teams...
Care Provided by Orchard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Orchard House Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Orchard House Care Home for full pricing details and T&Cs.
Contact Orchard House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Sarah Watson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (4)
Visiting
- Orchard House welcome visitors to Orchard House Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Parking available on-site
Orchard House Care Home Reviews (116)
Orchard House Care Home has a Review Score of 9.7 (9.682) out of 10, based on 28 reviews in the last 2 years.
Over all time Orchard House Care Home has 116 reviews.
Orchard House is a safe friendly environment, the residents are treated with respect and patience. The staff are always on hand and always smiling. It's nice to see the same friendly faces each week and great comfort to know familiar faces are caring for my father. Dad seems very settled here which is a must for us. He gets regular drinks and snacks and has free movement on the top floor which allows him to still be mostly independant. There are plenty of activities to get involved will and weekly updates on the schedule. A nice care home.
The birthday party put on for my mum was amazing. All the staff involved have been great and the thought and effort put in was class A
Thank you so much for your wonderful feedback! We're delighted to hear your mum's birthday celebration was so special. The team will be thrilled to know their effort and care made such a positive impact-it was our pleasure to make the day memorable for her and your family.
Orchard House Care Home are a spectacular team of carers, my mother moved here after an emergency care home move and they have been so welcoming to her and our family. The standard of living at orchard house is exceptional and the quality of care is amazing as everyone there is just so lovely. Unfortunately my mother's birthday was spent in hospital but she is now being looked after in the care of Orchard House again and when she returned they organised a party for her and our family in a private room and they had a birthday cake made for her too. Couldn't ask for better service and care, they have just been wonderful.
The Orchard House Care Home team are truly amazing. Every care is taken to make sure all patrons are cared for and extra special care especially during the Christmas season. Visits from Santa (exceptional), elves and the wee donkey. My dear dad's face lit up with true joy, he loved the visits. Even though he is bed bound he still was included. Absolutely priceless memories made.
Orchard House Care Home, is amazing. They go above and beyond to support their residents, with fun activities and special events. My mother in law lives here and all her support workers are so kind and fun. For her grandson's wedding, they helped her prepare and went above and beyond to make her look beautiful for the day. They have lovely facilities and a peaceful garden where they have barbecues and activities.
Grandad has also commented on the time he has seen the singers and people coming to see him in his room to chat to him, he has enjoyed.
My family are also planning on attending the Christmas fair.
The team should be proud of the work they do at Orchard House. The residents are so well cared for. My Mother-in-law is happy and safe being looked after by staff who absolutely care. Thank you all so much.
I was recently told the staff were going to decorate my dad's room. I expected some new paint and maybe the curtains changed. I was wrong. they have totally personalised his room and it looks amazing. As soon as you enter you can see all his interests on the wall in paintings and accessories. My dad is so happy, the staff have been fantastic for him since he moved in.
Mum is well cared for and is safe. The staff are very friendly and there is a great sense of community amongst the residents. Dad is made to feel very welcome and they enjoy spending time together. The nurses are very attentive and liaise well with the local practice.
Thank you so much for your kind words and positive feedback. We're thrilled to hear that your mum feels well cared for and safe, and that you and your dad appreciate the friendly atmosphere and sense of community among our residents. It's wonderful to know that our staff and nurses are meeting your expectations and providing attentive care.
The staff very pleasant attitude, very helpful with problems, giving information about Mum without me asking. Facilities are always clean and tidy and the food seems nice (looks good). Mum has mobility problems and staff are very patient with her. The office staff are helpful when funding from the local authority was delayed.
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be pleasant and helpful and that they have been attentive to your mother's needs.
When we visit my wife's aunt the staff are always friendly. We have seen how well the staff attend to the residents, making them feel comfortable and happy.
Thank you for sharing your positive experience with us. We're delighted to hear that you find our staff friendly and attentive. It's wonderful to know that their efforts are making a difference in the lives of our residents. Your feedback is greatly appreciated and will be shared with the team.
Orchard House always smells nice and fresh, all staff are very welcoming, friendly and helpful. The rooms are clean and tidy, meals and snacks are excellent. Laundry at times goes astray but the staff will always track down missing clothing. Stimulation and activities are very well thought out to suit the resident's abilities. The social gatherings and entertainment which all residents and visitors plus staff join in whether it be bingo or dancing. Any issues with minor faults, hanging pictures etc the maintenance staff deal with. Any issues the manager's door is always open.
Thank you for taking the time to share your positive experience at Orchard House. We are delighted to hear that you find our environment pleasant and that our staff consistently provide a warm and welcoming atmosphere.
The staff are always very pleasant and helpful. Activities are brilliant as are management and entertainment. I would definitely recommend Orchard House Care Home.
Thank you so much for your kind words! We're thrilled to hear that you find our staff, activities and management to your satisfaction. Your recommendation means a lot to us, and we're grateful for your positive feedback. If there's anything more we can do for you or any suggestions you have, please don't hesitate to let us know.
My mother celebrated her 103rd Birthday this month. The staff were so helpful in helping us arrange an afternoon party. The staff were very generous in supplying a birthday cake and joining in the celebration. I am very grateful for the support and goodwill which they have shown Mum and our family.
Thank you for your lovely words, I will ensure I pass this on to the team. We are glad Mum and yourselves are happy with the care we are providing and that you all enjoyed the party.
I participated in the charity sing-along for each fundraiser that Orchard House organised. Fantastic atmosphere, friendly staff and clean facilities. Food and drinks were fresh. I felt relaxed and comfortable at all times. The entertainment was amazing. Everyone is happy and content.
Thank you Shanice for your kind words and all your continued support you and your family have shown Orchard House. We all really do appreciate it. We are looking forward to making more memories together.
The residents, staff, friends and family all enjoyed the afternoon 'sing-a-long', which was part of the afternoon celebration of our 60th anniversary. It was lovely to see their smiling faces and their joining in with the singing. Family and friends all enjoyed the lovely refreshments.
Thank you for letting us celebrate your special day. Staff and residents all enjoyed the day. I will pass your positive comments on to the team.
My father and I attended a company cafe today at Orchard House. It was extremely helpful. I got lots of information about local groups in the area. It gave my elderly father a chance to meet people from the community. After lots of chatting, tea and cake I came away with lots of ideas for Dad. All the staff went out of their way to make us feel welcome. They have a good understanding of the bereavement my father is experiencing after losing Mum who was a resident for several years and are continuing to support us as a family. I can not praise the staff at this home enough. They are truly part of our lives now and will continue to be so. The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you. You are all angels.
Thank you so much for taking the time to share your heartwarming experience with us. We are delighted to hear that you and your father had such a positive and helpful visit to our Company Café. It's especially meaningful to us that you feel the staff at Orchard House has a good understanding of the...
Care of my mum has been excellent, staff friendly and kind. Mum has only been in Orchard House a few months, but all staff have gone out of their way to make it feel like home and encouraged her to join in social activities. Mum led a very independent life before breaking hip, and we worried that she would struggle to settle, but this has not been the case. We, her family, are sure this is down to the care and consideration of all staff.
Maintaining a sense of independence is crucial,...
Thank you all for being amazing.
Thank you for your amazing words, I will pass them on to the team. It's lovely when we get such positive comments on the hard work we all do.
All staff are very friendly and helpful, and any issues that arise are dealt with ASAP. Activity staff try very hard to keep residents entertained and happy. Very pleased.
Thank you for taking the time to leave a review for our home. We appreciate all feedback and will pass on your review to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2020Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (35) & Events (0)
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
There are no upcoming events for Orchard House Care Home.
Awards / Recognitions (11)
- 02 Jul 2026Recipient: Orchard House Care Home
- 13 Mar 2026Recipient: Orchard House Care Home
- 23 Jan 2026Recipient: Orchard House Care Home
Accreditations
There are no accreditations posted yet for Orchard House Care Home.
Meet the Team (6)

I have worked in the care sector for more than 20 years and joined Orchard House in 2010. Since then, I have progressed through a number of roles, beginning as a Carer and working my way up to become General Manager.
I am passionate about supporting residents and their loved ones, ensuring each person receives compassionate, person-centred care that reflects their individual needs, choices and preferences. I am equally committed to creating a positive and supportive culture where residents and team members can thrive.
It is a privilege to lead the exceptional team at Orchard House, and I am incredibly proud of everything we have achieved together. Our dedication to providing high-quality care has been recognised through success at the Great British Care Awards and, most recently, Orchard House being named Team of the Year at the Fenland Business Awards 2026.
These achievements reflect the compassion, commitment and teamwork shown by everyone at Orchard House each day. Together, we work to ensure Orchard House remains a warm, welcoming place where residents feel safe, valued and truly at home.

I am a dedicated nurse with 16 years of healthcare experience and have proudly worked at Orchard House for the past 14 years. For the last four years, I have had the privilege of supporting residents, families and our care team as Deputy Manager.
I am passionate about ensuring every resident receives high-quality care and is always treated with dignity, kindness and respect. I truly love my role and feel proud to be part of such a close-knit team.
In 2025, I was honoured to be named a finalist for the Frontline Leader Award at the Great British Care Awards, recognising my commitment to the residents and team at Orchard House.

I am Honey Berry, Dementia Ambassador at Orchard House Care Home in Wisbech. I began my career in care at the age of 18 and have more than 11 years’ experience supporting people living with dementia and their families.
My passion for dementia care is deeply personal. It began when I helped support my Nanny after she became unwell and grew stronger when my other Nanny was diagnosed with dementia. Experiencing her journey as a family member, particularly during the pandemic, gave me a deeper understanding of the fear, uncertainty and heartache dementia can bring.
As Dementia Ambassador, I combine professional knowledge with personal experience to support residents, families and colleagues at Orchard House. I champion person-centred dementia care by helping the team understand each resident’s history, preferences, routines and individual ways of communicating.
Whether connection comes through music, reminiscence, a familiar activity or a quiet moment together, my priority is to ensure every resident feels safe, valued and recognised as the person they have always been.
I also support families throughout their loved one’s dementia journey by listening without judgement, offering practical guidance and reassurance, and helping them remain involved in decisions about their loved one’s care.
My work has received regional and national recognition, including winning East of England awards for Dementia Carer, Care Assessor and Palliative/End of Life Care. I have also received national finalist and Highly Commended recognition and was invited to join the Dementia Care Awards judging panel for the Creative Nutrition Award.

I have proudly been the Lifestyle Lead at Orchard House for the past seven years and genuinely love creating meaningful experiences for our residents.
I take time to understand each person’s interests, abilities and life story so that our activities feel personal and inclusive. From themed celebrations and entertainment to community outings, intergenerational projects and one-to-one time, my aim is to bring enjoyment, encourage independence and support residents’ wellbeing.
The most rewarding part of my role is seeing residents laugh, build friendships, revisit treasured memories and create new ones. I am proud to help make Orchard House a warm and welcoming home where every resident feels valued, involved and supported to enjoy the things that matter to them.

I have been the Administrator at Orchard House for over seven years and help to keep the home running smoothly each day. I support residents, families and team members with a friendly, approachable manner and am always happy to help.
Alongside managing the home’s day-to-day administration, I enjoy taking part in activities and events and getting to know our residents and their loved ones.
I take great pride in being part of the Orchard House team and helping to create a warm, welcoming home where residents and families feel supported.

I joined Orchard House as a receptionist in January 2026 and am proud to be part of such a warm and welcoming team.
As one of the first people residents, families and visitors meet, I am always ready to offer a friendly welcome and help wherever I can. I enjoy getting to know the people who live at Orchard House and their loved ones, while supporting the wider team with the smooth day-to-day running of the home.
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