
The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

Orchard House Care Home is an established Wisbech care home providing residential dementia care, nursing care, respite and compassionate palliative and end-of-life care.
The home’s combination of dementia and nursing expertise means residents can often be supported as their needs change, reducing the disruption of moving away from familiar people and surroundings.
Dementia support is embedded in everyday life. Orchard House’s award-winning Dementia Ambassador works alongside the care, nursing and lifestyle teams...
Care Provided by Orchard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Orchard House Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Orchard House Care Home for full pricing details and T&Cs.
Contact Orchard House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Sarah Watson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (4)
Visiting
- Orchard House welcome visitors to Orchard House Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Parking available on-site
Orchard House Care Home Reviews (116)
Orchard House Care Home has a Review Score of 9.7 (9.707) out of 10, based on 28 reviews in the last 2 years.
Over all time Orchard House Care Home has 116 reviews.
The home provided a food caring environment and ensures my mother is looked after. They have been especially helpful during the pandemic.
Thank you for your kind words, I will pass your comments on to the team. We are very proud of the team and their dedication in these difficult times.
Nice, clean, friendly care home. My wife is in respite care since surgery (NHS) and has been well looked after. The staff deserve a special mention. Nothing is too much trouble for them, and they are happy in their tasks.
Thank you very much for your kind words; I will pass your positive comments onto the team.
My mother is always telling us how good the staff are, very caring and friendly.
Thank you very much for such lovely comments. I will pass your feedback onto the team.
A wonderful afternoon. The staff have worked so hard to make a very special day, lots of photos taken to show with our family. Thank you all so much for taking such good care of my father. Please keep us the good work.
Thank you again.
Orchard House is a fantastic place. All the staff are so friendly and kind. My mother has been a resident for 18-months and is definitely enjoying herself. I am kept informed of any problems or needs regularly. Mum enjoys the activities put on at Orchard House. A big thank you to all involved in looking after her.
Thank you, Glenn, for your valued feedback. I am immensely proud of the staff at Orchard, and the residents' safety and happiness are at the forefront of what we do. Once again, thank you for taking the time to provide the feedback; it means a great deal to the staff here.
I came for rest and nursing care from the hospital, at first, very scared. I never thought in my wildest dreams I would be in a nursing home. I was mainly a barrier most of my time there but gained confidence a lot. They had patience and cared for me when I had blackouts. The best was getting into bed with my hot drink and ginger biscuits, the staff got used to my routine, that I never had to ask, they listened, cared, and joked with me, and when I could leave the room with my pal the walker, it was nice sitting having my dinner etc. The cook was amazing. Activities I thoroughly enjoyed, the two ladies who run it are absolutely wonderful. I also got to get my hair cut, sadly I have hardly anything left now, but she was a lovely lady. Have to say a big thank you to the cleaners as well, and the lovely church, who came into my room and kept me company. I miss this home and would love to do a holiday there, but if it was not down to the care I had, I don't think I been at rehab. Thank you again, brilliant and home on home!
Thank you for taking the time to share such wonderful comments. We are very proud of the team and their dedication in these difficult times. We wish you all the very best.
It's a wonderful place.
Found all the staff very kind and helpful to me. Very understanding of my husband's needs as he has had a stroke and has got vascular dementia. Lovely, large and light bedroom.
Thank you for your kind words, I will pass your comments onto the staff here.
I have found the staff here very helpful and friendly. Very hard working and go above and beyond to help with any queries you might have. All in all, I am very pleased with the care that is provided. My Aunt has settled well after a difficult start in hospital. Thank you.
Thank you for your kind words, I will pass your positive feedback to the staff. The staff at Orchard House are very grateful that all their hard work does get recognised. Once again thank you.
Fabulous care. Excellent care from Activities Team. The carers are excellent. Very clean and tidy. Food: do not like peas!
I like Orchard House because everyone is friendly and sociable. I feel as if I have been here long and is okay.
I have cancer and treatment is very good. After all my good room is kept in excellent care and the water in the toilet is very hot and clean.
Fantastic home and excellent staff, my mum went to Orchard House on April 1st in a COVID bed for rest bite. Mum went in the dementia unit I couldn’t be any happier with how she has settled in and how the staff in the unit care for her. They also contact me straight away if any concerns. Mum has now become a permanent resident there and we couldn’t be any happier. I feel a weight has been lifted knowing she is safe and being so well cared for.
Thank you Sarah for your valued feedback. I am immensely proud of the staff at Orchard and the residents' safety and happiness is at the forefront of what we do. Once again thank you for taking the time to provide the feedback it means a great deal to the staff here.
I came here from a ward in the hospital. The patient opposite cursed the nurses in the most unpleasant way so I was relieved to come to this respite home where I have my own room, even though there is banging on the floor above (the moving of heavy furniture and sometimes banging in the night down the corridor). I came here as recommended by the doctor, it is relatively quiet so I have requested an extra week here. The food is good here and day by day I get stronger in the legs, though the physio says 'one step at a time'.
Thank you for taking the time to provide your feedback. We wish you well now that you are home and it was a pleasure to have met you.
The change in my mother-in-law in less than a week is nothing short of amazing. She has dementia and was not eating or drinking properly, not talking, not walking without assistance and just slept all day. The care she has received is exceptional. Her room is homely but functional. She eats and drinks everything. She is talking all the time, she's awake all day and walking with a stick. She truly has a new lease of life and I put it all down to the amazing care she has received at Orchard House.
Thank you for taking the time to share such wonderful comments. We are very proud of the team and their dedication in these difficult times.
Everything very clean - lots of hoovering!
Despite me getting angry they are patient.
Thank you very much for your kind words, they're helpful to both potential families/residents looking for a home and in helping us to continue to improve the care we provide. We're also glad to hear that you're having fun!
The Orchards is a pleasant, clean and well-run accommodation for all residents. They have bright, cheerful staff who gain knowledge of the residents to help understand their needs and wants. I could ask no more for my mother's care.
Thank you for taking the time to provide this review. Potential families and residents find these reviews useful when selecting a home, and they also help us continue to improve our services.
Thank you so much.
Thank you very much for your kind words, your feedback is invaluable to us.
What a star place. I was wrongly diagnosed but I was treated most handsomely. The staff were first class.
Excellent care given to my mother-in-law whilst we made long term decisions for the family. We would have liked to have stayed at Orchard House but the distance from our house was too great.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2020Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (35) & Events (0)
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
There are no upcoming events for Orchard House Care Home.
Awards / Recognitions (11)
- 02 Jul 2026Recipient: Orchard House Care Home
- 13 Mar 2026Recipient: Orchard House Care Home
- 23 Jan 2026Recipient: Orchard House Care Home
Accreditations
There are no accreditations posted yet for Orchard House Care Home.
Meet the Team (6)

I have worked in the care sector for more than 20 years and joined Orchard House in 2010. Since then, I have progressed through a number of roles, beginning as a Carer and working my way up to become General Manager.
I am passionate about supporting residents and their loved ones, ensuring each person receives compassionate, person-centred care that reflects their individual needs, choices and preferences. I am equally committed to creating a positive and supportive culture where residents and team members can thrive.
It is a privilege to lead the exceptional team at Orchard House, and I am incredibly proud of everything we have achieved together. Our dedication to providing high-quality care has been recognised through success at the Great British Care Awards and, most recently, Orchard House being named Team of the Year at the Fenland Business Awards 2026.
These achievements reflect the compassion, commitment and teamwork shown by everyone at Orchard House each day. Together, we work to ensure Orchard House remains a warm, welcoming place where residents feel safe, valued and truly at home.

I am a dedicated nurse with 16 years of healthcare experience and have proudly worked at Orchard House for the past 14 years. For the last four years, I have had the privilege of supporting residents, families and our care team as Deputy Manager.
I am passionate about ensuring every resident receives high-quality care and is always treated with dignity, kindness and respect. I truly love my role and feel proud to be part of such a close-knit team.
In 2025, I was honoured to be named a finalist for the Frontline Leader Award at the Great British Care Awards, recognising my commitment to the residents and team at Orchard House.

I am Honey Berry, Dementia Ambassador at Orchard House Care Home in Wisbech. I began my career in care at the age of 18 and have more than 11 years’ experience supporting people living with dementia and their families.
My passion for dementia care is deeply personal. It began when I helped support my Nanny after she became unwell and grew stronger when my other Nanny was diagnosed with dementia. Experiencing her journey as a family member, particularly during the pandemic, gave me a deeper understanding of the fear, uncertainty and heartache dementia can bring.
As Dementia Ambassador, I combine professional knowledge with personal experience to support residents, families and colleagues at Orchard House. I champion person-centred dementia care by helping the team understand each resident’s history, preferences, routines and individual ways of communicating.
Whether connection comes through music, reminiscence, a familiar activity or a quiet moment together, my priority is to ensure every resident feels safe, valued and recognised as the person they have always been.
I also support families throughout their loved one’s dementia journey by listening without judgement, offering practical guidance and reassurance, and helping them remain involved in decisions about their loved one’s care.
My work has received regional and national recognition, including winning East of England awards for Dementia Carer, Care Assessor and Palliative/End of Life Care. I have also received national finalist and Highly Commended recognition and was invited to join the Dementia Care Awards judging panel for the Creative Nutrition Award.

I have proudly been the Lifestyle Lead at Orchard House for the past seven years and genuinely love creating meaningful experiences for our residents.
I take time to understand each person’s interests, abilities and life story so that our activities feel personal and inclusive. From themed celebrations and entertainment to community outings, intergenerational projects and one-to-one time, my aim is to bring enjoyment, encourage independence and support residents’ wellbeing.
The most rewarding part of my role is seeing residents laugh, build friendships, revisit treasured memories and create new ones. I am proud to help make Orchard House a warm and welcoming home where every resident feels valued, involved and supported to enjoy the things that matter to them.

I have been the Administrator at Orchard House for over seven years and help to keep the home running smoothly each day. I support residents, families and team members with a friendly, approachable manner and am always happy to help.
Alongside managing the home’s day-to-day administration, I enjoy taking part in activities and events and getting to know our residents and their loved ones.
I take great pride in being part of the Orchard House team and helping to create a warm, welcoming home where residents and families feel supported.

I joined Orchard House as a receptionist in January 2026 and am proud to be part of such a warm and welcoming team.
As one of the first people residents, families and visitors meet, I am always ready to offer a friendly welcome and help wherever I can. I enjoy getting to know the people who live at Orchard House and their loved ones, while supporting the wider team with the smooth day-to-day running of the home.
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