
The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

Orchard House Care Home is an established Wisbech care home providing residential dementia care, nursing care, respite and compassionate palliative and end-of-life care.
The home’s combination of dementia and nursing expertise means residents can often be supported as their needs change, reducing the disruption of moving away from familiar people and surroundings.
Dementia support is embedded in everyday life. Orchard House’s award-winning Dementia Ambassador works alongside the care, nursing and lifestyle teams...
Care Provided by Orchard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Orchard House Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Orchard House Care Home for full pricing details and T&Cs.
Contact Orchard House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Sarah Watson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (4)
Visiting
- Orchard House welcome visitors to Orchard House Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Parking available on-site
Orchard House Care Home Reviews (116)
Orchard House Care Home has a Review Score of 9.7 (9.682) out of 10, based on 28 reviews in the last 2 years.
Over all time Orchard House Care Home has 116 reviews.
Can't praise the staff enough - such a welcoming home. The staff are always friendly and approachable. They keep us informed about Mum and quickly sort out any issues. Mum has received excellent care, and the staff are so good with her. We are so happy that she is settled and treated as part of a big family. Mum has been encouraged to join in the great activities offered.
Thank you for your kind words. I will ensure to pass it on to the team. We are very happy to have Mum and yourselves as part of the Orchard House family.
We could not be happier with the care she receives.
Thank you for sharing these wonderful comments with us. We are delighted to learn about the compassionate care your mum receives at our home. As a home specialising in Dementia care, we understand the challenges it can pose and have a dedicated team that provides all-round support to residents. We love what we do at Orchard and it makes us even happier to know that you and your mum are happy.
The staff go above and beyond with all of the residents.
Mum has been in Orchard House for nearly 18 months, and in that time, we have never had any concerns regarding Mum.
Mum is treated with love and dignity, and the home honestly feels like family.
Thank you for your kind words. I will pass them on to the team. I am very proud of the team at Orchard, everyone works so hard for all our residents.
My dad went to Orchard House in December 2022. He has received fantastic care from all the staff looking after him. The staff a really caring and always treats the residents with respect and dignity at all times. The staff are always happy to help and always keep me informed about my dad. They are always polite. My dad has received the best care in Orchard House and is happy and content. Well done to a great team.
Thank you, Christine; what wonderful words. I am very proud of the team at Orchard House. I will make sure I pass your comments on to the team.
The lift needs repairing - its constant breakdowns make it difficult to take Mum out or to activities.
Thank you for your lovely comments, I will pass onto the team. We have had the lift repaired so hopefully this has resolve any further complications.
Decorated pumpkin shapes and specially collected bottles with spooky contents and seasonal labels were all completed by residents.
As always, the activities and displays/environment reflect the diverse and stimulating creativity of the hardworking, imaginative staff.
Well done. Orchard House, once again!
Thank you so much for your wonderful review, especially your feedback about the display and also the team. At Orchard House, we are passionate about ensuring our lifestyle programme has variety and is engaging. The Lifestyle Team are dedicated and creative in all of their approaches, so your comments and acknowledgement are very much appreciated by us all.
It helped make a special day for Mum and I would like to express our appreciation to all who helped out.
Everyone at Orchard House would like to thank you for taking the time to leave a review. We are so glad to hear that your mum, your family and friends enjoyed her special day.
A very friendly home. Management and staff always helpful. Good activities.
Thank you for taking the time to leave a review for Orchard House Care Home. Your feedback is very much appreciated and we're glad to hear you enjoy the lifestyle events at the home.
Good day spent with family. Staff and entertainment good, very tasty BBQ.
Thank you for taking the time to leave a review for Orchard House Care Home, your feedback is very much appreciated.
Myself and my brother spent as much time with my mum as we could, and it was so nice to be able to relax and feel comfortable during such an emotional time. We were given space just to "be", but knew if we needed anything, staff were there to help us as well as Mum.
We very much appreciate the time you've taken to leave such a lovely review about Orchard House. Your thoughtful feedback means a lot to us, and we were honoured to be able to support you all.
Very engaging with relatives about any concerns they may have.
Very clean and tidy facilities with a good atmosphere.
Thank you for your kind words; it really does make a difference. I will pass your comments on to the team.
When I visit the home, it's always a lovely greeting.
Thank you for your kind words. I will pass it on to the team.
Always a lovely experience, Grandma is always glowing every time we come to visit her. The staff were also kind, creative and interested in each person. It's so lovely to see my grandma being treated so well.
Thank you so much for taking the time to leave a review and the wonderful comments. The team at Orchard House very much appreciate your feedback.
Staff have always been very friendly and welcoming. Nothing is too much trouble, and my aunt seems very happy here. We are always invited to the events, which are very good.
Thank you for completing a review. We are pleased your auntie is happy here and you all enjoy the events that happen in the home. I will pass your feedback on to the team.
We had a lovely Christmas raffle with some lovely gifts.
We all enjoyed a buffet.
The staff always speak to me and make me feel like one of the family.
Thank you for your review. We are very pleased you enjoyed the Christmas party; it was very entertaining and enjoyable for everyone. Thank you for all support you show us at Orchard House.
Great place, very friendly and helpful.
Thank you for your review; I will pass your lovely comments on to the team.
Clean and tidy.
Thank you for taking the time to complete a review. I will pass your comments on to the team.
Very friendly staff making all visitors feel welcome. Always clean and tidy. Fabulous entertainment for all to enjoy.
Thank you for taking the time to complete a review. I am pleased that you feel welcome at the home, and we will continue to provide activities and entertainment as much as possible.
Fabulous staff, very friendly and helpful. Nothing is too much trouble. The home is always clean and warm, and they put on lovely entertainment and trips out.
Thank you so much for all your kind words and the support you and your family showed Orchard House. We really appreciate it and are very grateful.
I'm most impressed with the care my brother in law is receiving. Staff are efficient and very kind. The house is very welcoming and spotless. A lot of activities going on at different times, eg, Halloween, bonfire night.
Thank you for taking the time to complete a review, we are very happy that you are impressed with the home and the support that we are providing your brother-in-law. I will pass your review on to the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2020Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (35) & Events (0)
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
There are no upcoming events for Orchard House Care Home.
Awards / Recognitions (11)
- 02 Jul 2026Recipient: Orchard House Care Home
- 13 Mar 2026Recipient: Orchard House Care Home
- 23 Jan 2026Recipient: Orchard House Care Home
Accreditations
There are no accreditations posted yet for Orchard House Care Home.
Meet the Team (6)

I have worked in the care sector for more than 20 years and joined Orchard House in 2010. Since then, I have progressed through a number of roles, beginning as a Carer and working my way up to become General Manager.
I am passionate about supporting residents and their loved ones, ensuring each person receives compassionate, person-centred care that reflects their individual needs, choices and preferences. I am equally committed to creating a positive and supportive culture where residents and team members can thrive.
It is a privilege to lead the exceptional team at Orchard House, and I am incredibly proud of everything we have achieved together. Our dedication to providing high-quality care has been recognised through success at the Great British Care Awards and, most recently, Orchard House being named Team of the Year at the Fenland Business Awards 2026.
These achievements reflect the compassion, commitment and teamwork shown by everyone at Orchard House each day. Together, we work to ensure Orchard House remains a warm, welcoming place where residents feel safe, valued and truly at home.

I am a dedicated nurse with 16 years of healthcare experience and have proudly worked at Orchard House for the past 14 years. For the last four years, I have had the privilege of supporting residents, families and our care team as Deputy Manager.
I am passionate about ensuring every resident receives high-quality care and is always treated with dignity, kindness and respect. I truly love my role and feel proud to be part of such a close-knit team.
In 2025, I was honoured to be named a finalist for the Frontline Leader Award at the Great British Care Awards, recognising my commitment to the residents and team at Orchard House.

I am Honey Berry, Dementia Ambassador at Orchard House Care Home in Wisbech. I began my career in care at the age of 18 and have more than 11 years’ experience supporting people living with dementia and their families.
My passion for dementia care is deeply personal. It began when I helped support my Nanny after she became unwell and grew stronger when my other Nanny was diagnosed with dementia. Experiencing her journey as a family member, particularly during the pandemic, gave me a deeper understanding of the fear, uncertainty and heartache dementia can bring.
As Dementia Ambassador, I combine professional knowledge with personal experience to support residents, families and colleagues at Orchard House. I champion person-centred dementia care by helping the team understand each resident’s history, preferences, routines and individual ways of communicating.
Whether connection comes through music, reminiscence, a familiar activity or a quiet moment together, my priority is to ensure every resident feels safe, valued and recognised as the person they have always been.
I also support families throughout their loved one’s dementia journey by listening without judgement, offering practical guidance and reassurance, and helping them remain involved in decisions about their loved one’s care.
My work has received regional and national recognition, including winning East of England awards for Dementia Carer, Care Assessor and Palliative/End of Life Care. I have also received national finalist and Highly Commended recognition and was invited to join the Dementia Care Awards judging panel for the Creative Nutrition Award.

I have proudly been the Lifestyle Lead at Orchard House for the past seven years and genuinely love creating meaningful experiences for our residents.
I take time to understand each person’s interests, abilities and life story so that our activities feel personal and inclusive. From themed celebrations and entertainment to community outings, intergenerational projects and one-to-one time, my aim is to bring enjoyment, encourage independence and support residents’ wellbeing.
The most rewarding part of my role is seeing residents laugh, build friendships, revisit treasured memories and create new ones. I am proud to help make Orchard House a warm and welcoming home where every resident feels valued, involved and supported to enjoy the things that matter to them.

I have been the Administrator at Orchard House for over seven years and help to keep the home running smoothly each day. I support residents, families and team members with a friendly, approachable manner and am always happy to help.
Alongside managing the home’s day-to-day administration, I enjoy taking part in activities and events and getting to know our residents and their loved ones.
I take great pride in being part of the Orchard House team and helping to create a warm, welcoming home where residents and families feel supported.

I joined Orchard House as a receptionist in January 2026 and am proud to be part of such a warm and welcoming team.
As one of the first people residents, families and visitors meet, I am always ready to offer a friendly welcome and help wherever I can. I enjoy getting to know the people who live at Orchard House and their loved ones, while supporting the wider team with the smooth day-to-day running of the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard House Care Home to verify any information. View our terms and conditions. Orchard House Care Home has an Enhanced Service -more info.