
The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you.Carole G(Daughter of Resident/Service User)

Care of my mum has been excellent, staff friendly and kind.C Y(Daughter of Resident/Service User)

Mum has received excellent care, and the staff are so good with her. We are so happyLynda G(Daughter of Resident/Service User)

Orchard House Care Home is an established Wisbech care home providing residential dementia care, nursing care, respite and compassionate palliative and end-of-life care.
The home’s combination of dementia and nursing expertise means residents can often be supported as their needs change, reducing the disruption of moving away from familiar people and surroundings.
Dementia support is embedded in everyday life. Orchard House’s award-winning Dementia Ambassador works alongside the care, nursing and lifestyle teams...
Care Provided by Orchard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Orchard House Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Orchard House Care Home for full pricing details and T&Cs.
Contact Orchard House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Sarah Watson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (4)
Visiting
- Orchard House welcome visitors to Orchard House Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Parking available on-site
Orchard House Care Home Reviews (116)
Orchard House Care Home has a Review Score of 9.7 (9.707) out of 10, based on 28 reviews in the last 2 years.
Over all time Orchard House Care Home has 116 reviews.
The team at Orchard House helped my wife and I celebrate our anniversary and they were marvellous. They made my family welcome and prepared everything for my wife and I. Since having my wife at Orchard House, I have felt that she is in good hands and this gives me great comfort.
Thank you for your kind words, we are so glad you had a great day and it will definitely be one to remember. Also, thank you to you both for the support you give to Orchard House, we really do appreciate it.
Fantastic nursing home for my auntie that embraces the family as their own. My auntie always looks clean, smells good, and her needs are very well met. Thank you.
Our family cares for your family.
Staff facilitated a family celebration at the home for a resident. Romm allocated, Zoom linked and managed. Staff very friendly to resident, friends and family. A lovely afternoon. Thank you.
Thank you for taking the time to share such wonderful comments. We are very proud of the team and their dedication to all the residents.
Dad came straight from the hospital to Orchard, and they have been very good. He's picked up greatly. He's eating and drinking very well and being looked after very good. He's always given choices as to what he would like, which is good. I'm now less worried about Dad and 100% less stressed when I'm not with him, as I know he's being looked after.
Thank you for taking the time to share such wonderful comments. We are very proud of the team and their dedication, we are glad that Dad is doing well and you are less stressed now.
Been very happy with Mum's care to date.
Love the home.
Very caring. Nothing is too much trouble. Very kind, excellent service. Fantastic staff.
Thank you for your kind words, I will pass over to the team all your feedback.
I have had a really good time here, and it's gone fast. It's very beautiful sitting out in the sun in the garden.
Thank you for your kind words. We hope you are enjoying being back at home. You are definitely missed at Orchard!
Management and staff are always patient and kind to Mum and frequently go "the extra mile".
PArticular praise mum go to all the staff for dealing with the issue of Covid.
The care my mum has received in the time she's been there has been excellent. Also to us as a family. Since Christmas her health has deteriorated and her needs changed dramatically, and she is always made more comfortable now. All the staff are warm and friendly and update me on her condition if need be.
Thank you for your kind words, I will pass your feedback onto the team. We are very happy that mum was comfortable and you were all happy with the care and support mum received.
Seems to have settled in.
Mum has settled into her new environment well with help and support from all the staff. Our family really appreciate everything.
Whilst we were visiting the resident on her birthday several staff members entered the room with cake, tea and a cheerful, friendly attitude. This was good natured and sincere, with a rousing chorus of happy birthday. It's comforting to know that our friend was looked after so well and that such places are available to us when we need them.
Great bunch of carers, good to see Mum more settled.
Orchard House Care Home both my wife and I found to be always clean and tidy. No nasty smells. My sister has been in here for almost 2 years and we feel she is getting the best care. The staff are always smart and polite and go out of their way to help.
Thank you for your lovely words, I will pass them on to the team. I'm pleased that you feel we are providing the best care for your sister. Thank you again for taking the time to complete a review card for Orchard House.
Since her time at Orchard House Care Home my grandma has received such a wonderful standard of care. Her health and happiness has improved and I've been happy with the care given and pleasantly surprised by the efforts made by staff to keep my grandma (now 101) engaged with activities and supported mentally and physically. I would recommend this place to anyone. Thank you for your care.
Thank you so much for such kind words, I will pass them onto the team. We are very happy we could help and support in celebrating Nan's 101st birthday.
The staff were very welcoming and made sure we followed all the safeguarding procedures. They also set up a special room for us to celebrate her 101st birthday with a beautiful cake, balloons and a great crowd. They made sure we were looked after and were very helpful with any requests.
Thank you again.
My mum has been cared for so kindly by all the staff at Orchard House Care Home and today for her 101st birthday they helped us to have a wonderful family celebration with Mum. Everything has been provided for us to have a very cosy time and they have created a very decorate cake that was a surprise and delight for Mum. Thank you very much for your kindness!
Once again, Thank you.
Having been independent until her 100th birthday Mum came to Orchard House Care Home as a result of a fractured thigh. She has received wonderful care and the team have treated her with kindness and dignity. She has settled in very well and as we - her family are at a distance - it is comforting to know that she is in good hands. The team are also very welcoming when we visit.
Once again thank you.
Second to none.
Thank you very much for your kind words. I will let the team know your feedback. Thank you for your continued support when you come to visit your wife.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2020Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (35) & Events (0)
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
- 07 Jun 2026
Residents at Orchard House Care Home in Wisbech have enjoyed a memorable day out to Banham Zoological Gardens after a generous donation from local funeral directors W. Bailey & Son...
There are no upcoming events for Orchard House Care Home.
Awards / Recognitions (11)
- 02 Jul 2026Recipient: Orchard House Care Home
- 13 Mar 2026Recipient: Orchard House Care Home
- 23 Jan 2026Recipient: Orchard House Care Home
Accreditations
There are no accreditations posted yet for Orchard House Care Home.
Meet the Team (6)

I have worked in the care sector for more than 20 years and joined Orchard House in 2010. Since then, I have progressed through a number of roles, beginning as a Carer and working my way up to become General Manager.
I am passionate about supporting residents and their loved ones, ensuring each person receives compassionate, person-centred care that reflects their individual needs, choices and preferences. I am equally committed to creating a positive and supportive culture where residents and team members can thrive.
It is a privilege to lead the exceptional team at Orchard House, and I am incredibly proud of everything we have achieved together. Our dedication to providing high-quality care has been recognised through success at the Great British Care Awards and, most recently, Orchard House being named Team of the Year at the Fenland Business Awards 2026.
These achievements reflect the compassion, commitment and teamwork shown by everyone at Orchard House each day. Together, we work to ensure Orchard House remains a warm, welcoming place where residents feel safe, valued and truly at home.

I am a dedicated nurse with 16 years of healthcare experience and have proudly worked at Orchard House for the past 14 years. For the last four years, I have had the privilege of supporting residents, families and our care team as Deputy Manager.
I am passionate about ensuring every resident receives high-quality care and is always treated with dignity, kindness and respect. I truly love my role and feel proud to be part of such a close-knit team.
In 2025, I was honoured to be named a finalist for the Frontline Leader Award at the Great British Care Awards, recognising my commitment to the residents and team at Orchard House.

I am Honey Berry, Dementia Ambassador at Orchard House Care Home in Wisbech. I began my career in care at the age of 18 and have more than 11 years’ experience supporting people living with dementia and their families.
My passion for dementia care is deeply personal. It began when I helped support my Nanny after she became unwell and grew stronger when my other Nanny was diagnosed with dementia. Experiencing her journey as a family member, particularly during the pandemic, gave me a deeper understanding of the fear, uncertainty and heartache dementia can bring.
As Dementia Ambassador, I combine professional knowledge with personal experience to support residents, families and colleagues at Orchard House. I champion person-centred dementia care by helping the team understand each resident’s history, preferences, routines and individual ways of communicating.
Whether connection comes through music, reminiscence, a familiar activity or a quiet moment together, my priority is to ensure every resident feels safe, valued and recognised as the person they have always been.
I also support families throughout their loved one’s dementia journey by listening without judgement, offering practical guidance and reassurance, and helping them remain involved in decisions about their loved one’s care.
My work has received regional and national recognition, including winning East of England awards for Dementia Carer, Care Assessor and Palliative/End of Life Care. I have also received national finalist and Highly Commended recognition and was invited to join the Dementia Care Awards judging panel for the Creative Nutrition Award.

I have proudly been the Lifestyle Lead at Orchard House for the past seven years and genuinely love creating meaningful experiences for our residents.
I take time to understand each person’s interests, abilities and life story so that our activities feel personal and inclusive. From themed celebrations and entertainment to community outings, intergenerational projects and one-to-one time, my aim is to bring enjoyment, encourage independence and support residents’ wellbeing.
The most rewarding part of my role is seeing residents laugh, build friendships, revisit treasured memories and create new ones. I am proud to help make Orchard House a warm and welcoming home where every resident feels valued, involved and supported to enjoy the things that matter to them.

I have been the Administrator at Orchard House for over seven years and help to keep the home running smoothly each day. I support residents, families and team members with a friendly, approachable manner and am always happy to help.
Alongside managing the home’s day-to-day administration, I enjoy taking part in activities and events and getting to know our residents and their loved ones.
I take great pride in being part of the Orchard House team and helping to create a warm, welcoming home where residents and families feel supported.

I joined Orchard House as a receptionist in January 2026 and am proud to be part of such a warm and welcoming team.
As one of the first people residents, families and visitors meet, I am always ready to offer a friendly welcome and help wherever I can. I enjoy getting to know the people who live at Orchard House and their loved ones, while supporting the wider team with the smooth day-to-day running of the home.
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