Eltisley Manor

Cambridge Road, Eynesbury, Hardwick, St Neots PE19 6SR
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8.7 4 Reviews
  • Eltisley Manor, St Neots

Care Provided

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 39 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Good to Know

Person in charge

  • Craig Summers (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • 24/7 Visiting Permitted. Prior notice only required when under-18s visit

Parking

  • Parking is within the premises and is free.

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8.7

Eltisley Manor has a Review Score of 8.7 (8.688) out of 10, based on 4 reviews in the last 2 years.
Over all time Eltisley Manor has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
  • 4
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Reviewer Connection to Eltisley Manor
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Richard W (Brother of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention my sister receives has in my view contributed to the stabilising of her mood swings since she began living at Eltisley Manor around 3 years ago. The recent high quality upgrades to her accommodation seems to be increasing her sense of wellbeing
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Review from C R (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since arriving at Eltisley, our mother seems happier. She engages with the staff and even started cooking again. The staff are incredibly caring, kind, and helpful. We hope this positive change continues.
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Review from Shiraz Ali M (Father of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eltisley Manor is a truly exceptional care home. From the moment you step inside, you're greeted with warmth and professionalism. The staff are compassionate, attentive, and genuinely care about the well-being of residents, treating them with dignity and respect.
The facilities are modern, clean, and
thoughtfully designed to provide comfort and safety. The rooms are spacious and homely, and the communal areas are inviting, offering plenty of activities to keep residents engaged and happy. The beautiful gardens are a lovely touch, providing a peaceful space for relaxation.
What stands out most is the kindness of the team. They go above and beyond to ensure residents feel at home, and families are kept well-informed and involved. The level of personalized care is outstanding, tailored to each individual's needs.
I highly recommend Eltisley Manor to anyone looking for a caring, supportive, and welcoming environment for their loved ones.
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Review from R S (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has had a traumatic time and it has been very upsetting trying to deal with all the emotions she has been going through and having to watch her go through and myself not knowing what to do for the best, but I have to say the staff at Eltisley Manor and Care Manager have been so supportive and
caring, not just to my mum, but myself as well and I can now start to see my mum turning a corner, getting back to being her much happier self and not wanting to try and end it all! I truly thank you for all your expertise, kind and caring words throughout this horrendous time as I know its not easy to deal with someone that is so emotionally unstable! Again thank you for all your help as its made life so much more bearable knowing my mum is being cared for by professionals and getting the help and support she really needs!
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Current Review Score: 8.7 (8.688)

Overview of Review Score

The Review Score of 8.7 (8.688) out of 10 for Eltisley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Eltisley Manor is calculated as follows: ( (36 Excellents x 5) + (9 Goods x 4) ) ÷ 45 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.888 Points relating to the number of positive Reviews for Eltisley Manor is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 4 Positive Reviews ÷ 7.8 = 0.513
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Eltisley Manor

What types of Care is Eltisley Manor registered for?

Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eltisley Manor have?

There are 39 Single Rooms.

What are the Facilities & Services at Eltisley Manor?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Eltisley Manor to the centre of St Neots?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eltisley Manor to verify any information. View our terms and conditions. Eltisley Manor has an Basic Service - more info.