Lincoln House Care Home

Dereham Road, Dereham NR20 4LT
Review Us
9.5 90 Reviews
  • Lincoln House Care Home, Dereham
Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care.

A team of specialists are fully-equipped in achieving their potential on care and nursing performance, while being dedicated to a pleasant living environment in which activities and personal freedoms are supported.

Numerous events and entertainments are organised for residents benefit, though the privacy and dignity of all residents is also central to the provision carried out.
Show Lincoln House Care Home on the Map

Care Provided by Lincoln House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Nursing Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Nursing Care: £1200 – £1298

Our fees are calculated following a pre assessment of care needs required and the room selected.
Please note that quoted nursing fees do not include FNC.

These prices are only a guideline, please contact Lincoln House Care Home to find out the exact price for your requirements.

Contact Lincoln House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Lincoln House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Helen Caul (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Lincoln House Care Home Reviews (90)

9.5

Lincoln House Care Home has a Review Score of 9.5 (9.500) out of 10, based on 11 reviews in the last 2 years.
Over all time Lincoln House Care Home has 90 reviews.

Overall Experience
  • 75
  • 14
  • 1
  • 0
  • 0
Date Published
  • 90
  • 2
  • 5
  • 11
  • 79
Reviewer Connection to Lincoln House Care Home
  • 36
  • 11
  • 8
  • 8
  • 6
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 81-90
Review from Kathryn B (Granddaughter of Resident) published on 9 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan was admitted to Lincoln House for palliative / end of life care. Everyone treated nan with so much care and dignity that we could leave her knowing she was well looked after when we could not be there. From the reception staff through all the care team, to the laundry and tea lady, everyone knew
nan by name and took the time to chat while going about their duties. The room was always clean, nan had special dietary requirements that the kitchen catered for with ease. The visitor's kitchen area was a God send but as it's well used it could get a bit grotty. But this is down to the visitors, not the staff or the home!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan L (Daughter of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention is 100% The respect for the residents is 100% The thought to visitors is 100% I cannot speak highly enough about this nursing care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally B (Granddaughter of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Gran's arrival at Lincoln House Care Home she has been cared for by the best staff. She required pureed food which was piped to look like real food- she was given everything she needed and the staff always treated her with care and compassion. As a family member, we were looked after too. Time
was always made to answer our questions and worries about gran. It was very re-assuring to know she was looked after when we weren't there with a consistently high level/standard I cannot praise the staff enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie P (Daughter of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad's care was exactly what the family wanted for him. thank you. Most importantly, the care was 10/10 and the food he also gave 10/10.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David D (Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had a pleasant stay even if my condition did not allow me to do a lot.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sonia P (Daughter of Resident) published on 31 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review of respite care in July/Aug 206 friendly, helpful and excellent staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane C (Friend of Resident) published on 6 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the year I have visited a number of care homes. Lincoln House is definitely one of the best. The staff always seem happy and caring. There are never any unpleasant smells! Keep up the good work!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda P (Wife of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
as a family we could not have had better care and attention from everyone we came in contact with, nursing care for my husband was wonderful and the staffs kindness was second to none.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R O (Son of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Lincoln House a little over 2 years. I live in New Zealand and visit once or twice a year. I cannot fault the staff for their quality of care and the dignity they treated my mother with.
I often came to visit my mother unannounced and she was always happy, clean and well dressed.
Any questions I had were answered in full and were never too much trouble.
I was able to Skype my mother from New Zealand which the staff would organise for me. My mother it seemed as if nothing could be too much trouble, regrettably my mother passed away just after Christmas. Looking back I realise I could not have placed my mother in a better place than Lincoln House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terry S (Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely happy here and well looked after. I would come back again if I needed too. I was worried about coming in to a care home but I have been made very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Lincoln House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Lincoln House Care Home is calculated as follows: ( (104 Excellents x 5) + (16 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 132 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Lincoln House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

No image found

Helen Caul

Job Title: Home Manager Joined: 2025

Helen has been with the home since February 2025

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lincoln House Care Home to verify any information. View our terms and conditions. Lincoln House Care Home has an Enhanced Service - more info.