Search...

Woodland Care Home

189 Woodland Road, Hellesdon, Norwich, Norfolk NR6 5RQ
Maria Mallaband Care Group Ltd Logo
Jobs
Woodland Care Home logo
All care is excellent.Sandra M(Wife of Resident/Service User)
Woodland Care Home, Norwich
I would not hesitate to recommend this lovely care home.Graham K(Son of Resident/Service User)
Woodland Care Home, Norwich
Woodland Care Home, Norwich

Woodland Care Home is a Norwich residential and nursing service, that has been purpose-built for flexible care needs and offering a comfortable and charming setting.

The service can be extended for both respite and palliative needs, thanks to an experienced and highly-qualified team passionate about achieving consistent standards.

Secluded gardens areas and an activities programme, that includes visits from animal therapy professionals, significantly add to users' enjoyment of the service.

Care Provided by Woodland Care Home

Primary Care Categories

  • Older Person Care
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,430N/A
Nursing CareFrom £1,684N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Woodland Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Claire Royal(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No restrictions on visiting hours.

Parking

  • On site parking available.

Woodland Care Home Reviews (73)

Submit a Review
9.7

Woodland Care Home has a Review Score of 9.7 (9.652) out of 10, based on 15 reviews in the last 2 years. Over all time Woodland Care Home has 73 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Woodland Care Home
Loading...
Showing 73 reviews matching selected criteria
Review from Debby K (Mother of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience

My son received the most excellent care at Woodlands, Staff are literally second to none. A small but important memory was that everyone remembered mine and my family's name, every time we visited they were just wonderful. We will never forget.

Reply from Claire Royal, Home Manager at Woodland Care Home
Thank you for taking the time to write this review of Woodland, especially at such a difficult time for your family. The team work hard to make sure everyone that lives with us, and their families, feel welcome, happy and cared for.

It was our privilege to be able to care for your son during...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Sister of Resident) published on 15 July 2026 Submitted via Website
Overall Experience

I can not express how wonderful each and every member of staff such loving and caring people and looked after my brother so well and made his last few weeks full of love and laughter and once he had passed the kindness they all showed myself and my family

Will forever be greatful to you all

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for taking the time to write this lovely review of Woodland. It was an honour to be able to care for your brother during his final days, and even though he was with us for a short time, he made a huge impact on the team. Everyone will be delighted to read your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John R (Nephew of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

My aunt, who was a 100 years old, was only here for seven weeks before she passed. But in her last few weeks, she could not have received better care from every member of the staff who cared for her. They took time to chat and get to know her and treated her so well. It made a very difficult time easier for the whole family, especially my uncle, who was so pleased with the care she received. Once again, thank you from all our family.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for writing this lovely review of Woodland, especially at such a difficult time for your family. It was our privilege to look after your Aunt, and are glad that our support eased the family concerns. The team work so hard to make everyone's stay the best it can be and they will be very appreciative of your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Nephew of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

My aunt was with you for only a short time, but she was looked after and treated veare ry well. She loved her room. Staff all very pleasant and helpful. Thank you to all.

Reply from Laura Nightingale, Commercial Business Partner at Woodland Care Home

Thank you for takng the time to leave a review, we really appricate your comments which we will pass on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Suzanna R (Daughter of Resident) published on 22 May 2026 Submitted via Website
Overall Experience
Our mother was transferred from Hospital to Woodland nursing home for palliative care, from the moment you walk through the door your mind is put at ease, this is a home which provides exceptional nursing care. The staff are so warm and friendly and so very very kind. This is throughout the home, the reception, the carers, the nurses, the kitchen and laundry. Everyone offers a tender touch, and are very much focused around patient centre care. Professional, empathy and outstanding are three words that I would describe the team. The home is spotless but homely and you are made to feel welcome and part of their family. My mums wishes were respected throughout and she was always cared with the utmost of dignity.
We could not have wished for a nicer home for our Mum to spend her final days.

Thank you.

Reply from Claire Royal, Home Manager at Woodland Care Home
Thank you for taking the time to write this lovely review of Woodland, especially at such a difficult time for your family.
It was an honour to be able to care for your Mum in her final days. Even though she wasn't with us very long, she is definitely a lady we will remember fondly.

The team...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel G (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

A superb care home. We are so pleased that my dad has finally found a home that care for him and his challenging condition but also support us as family in such a difficult time. Highly recommended. Thank you to Claire and her amazing team, we are truly grateful.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for sharing your thoughts. We're so pleased to hear your kind words and truly appreciate you taking the time to leave a review, it means a lot to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B S (Wife of Resident) published on 15 January 2026 Submitted via Postal Card
Overall Experience

All staff very kind and caring nothing too much trouble for them. Would recommend this home to other people.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you so much for your lovely feedback. We're delighted you found ur team kind and caring, and we truely appreicate your recommendation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shelia M (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

My father had a stroke and could no longer live alone. Nothing was too much trouble for the staff in moving his bed against the wall and putting down a second mattress on the floor, and further crash mats in the room as he rolls himself out of bed and onto the floor in the night. I feel confident that he is checked regularly. He is always smartly dressed, and his hair is brushed and washed. The staff all seem to know his likes and dislikes.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for taking the time to share your thoughtful feedback. We truly appreciate your kind words and are grateful for the trust you've placed in us to care for your father. Your support means a great deal to our whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith R (Son of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

I have always found the home very homely and welcoming. The care staff at Woodlands are all very caring and take great care of my mother. My mother is very happy being at the home. There will always be ways to improve but overall its a great care home.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you so much for taking the time to leave a review. We're delighted to hear that your mother enjoys living at Woodlands. We really value your feedback, and you're right, there are always opportunities for us to grow. We'll make sure your comments are shared with the team as we continue working to provide the best possible experience for our residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Resident / Service User) published on 12 January 2026 Submitted via Postal Card
Overall Experience

I haven't got any complaints. This is a lovely place to live in. The staff are all extremely aring and kind.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for your lovely comments. We're so pleased to hear you're happy living here and that you find the staff caring and kind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 26 December 2025 Submitted via Postal Card
Overall Experience

Woodlands is mums new and forever home. Mum wasn't coping at home but we didn't think she would settle in a care home. Initially in Woodlands for respite, every single staff member are amazing. They treat mum with the greatest dignity and respect. They genuinely care. I hope this is mums forever home. I am 100% confident the care they provide is second to none, I no longer have to worry - 10/10 and more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Husband of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

My wife has been a resident at Woodland Care Home for more than 5 years. She is very happy there and we are both very pleased with the care that she receives from the staff who are extremely friendly and caring. In my opinion the care home is very well managed and the staff extremely competent.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for your kind review of Woodlands, we appreciate your kind words and will pass this on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C L (Wife of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

Very pleased with Woodland Care Home. Staff are always friendly and helpful, nothing is too much trouble.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for your kind review of Woodlands, these reviews really do help and make a difference when families are choosing homes for their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B V (Son-in-law of Resident) published on 22 May 2025 Submitted via Postal Card
Overall Experience

Following lots of staff changes in the last 9 months we feel things are on the up for my mum. My mum was a keen gardener but since staff had been laid off things outside went down hill and the latest contractors seem like butchers. Very happy with the new manager, lot more focus and this is reflected in the staff.

Reply from Claire Royal, Home Manager at Woodland Care Home

Thank you for your review and for your kind comments. We understand how important outdoor spaces can be, especially for those who enjoy gardening, and we take on board your feedback and are looking into ways to improve this moving forward.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David S (Son-in-law of Resident) published on 17 October 2024 Submitted via Website
Overall Experience

Mum was discharged from hospital straight to Woodland. Many other homes had turned her down due to concerns about her safety as she was prone to falls. Woodland were happy to take her on and initially provided 24-hour one-to-one care funded by CHC, eventually this was reduced to 12 hours per day and finally withdrawn once Mum had lost her mobility. Throughout this time and beyond the care home staff were extremely diligent and caring towards Mum, ensuring her safety and reporting any issues back to us. Sadly Mum passed away in late September. We asked her many times if she was happy there and she always said yes, the management and staff were all very friendly, approachable and happy to discuss any issues and keep us updated on progress. The home provides good healthy meals, there are plenty of activities on a daily basis, and they take the residents on outings as and when possible. Mum particularly enjoyed her day out at an animal park. We thank them all for all they did for her.

Reply from Claire Royal, Deputy Manager at Woodland Care Home

Thank you for your kind words, Mr S. We pride ourselves at Woodlands in providing person-centred care and tailoring our care to each individual. It was a pleasure caring for your mother-in-law during her last days, and ensuring all her wishes were met.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Raymond M (Husband of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience
I could not have wished for better care than what my wife received, treated with dignity and love. Now she has left us, she is at peace.

Thank you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A B (Granddaughter of Resident) published on 5 April 2024 Submitted via Website
Overall Experience
Overall, the standard of care is excellent. The carers really cared, and I felt supported by them as much as they supported my grandma. They treated me kindly and offered reassurance when I was unsure. They understood and had compassion. They did everything possible to make her comfortable both in the life she had with them and when she passed.

I didn’t have much contact with the management, and I cannot comment on whether it is good value for money because we didn’t have anything to compare it to; care home costs across the board seem very expensive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from D S (Wife of Resident) published on 28 December 2023 Submitted via Postal Card
Overall Experience

My husband was only a resident for 3 weeks for continuous care. The staff were all very kind, friendly and attentive to him at all times. His well-being and health improved greatly during his stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret G (Wife of Resident) published on 28 December 2023 Submitted via Postal Card
Overall Experience
I have nothing but praise for Woodlands Care Home.
My husband has only been in the home for 6 weeks. The staff treat him like they have known him for years. They are kind, caring, nothing is too much trouble for them all done with a smile! I am involved in all the treatment he has, they tell me all that is going on with him, good or bad.

I am very pleased he is in this home as I feel he is safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan C (Respite Resident) published on 3 November 2023 Submitted via Website
Overall Experience

I was sent to Woodlands Care Home from 13th June 2022 until the 18th of September 2023. Ever since I have been in the care home they have supported me all the way through my stay. They were always there when I needed to talk to them. All the staff are excellent at what they do they care about the residents under their care. They treat you with respect and dignity and they listen to your problems. I would like to say a big thank you to all the day and night staff and management for all your care and support. I recommend this place all the way I will definitely be back when going into respite. Thank you once again to all Woodlands staff.

Reply from Fayth Holmes, Care Manager at Woodland Care Home

Thank you Sue for your kind words. It was a pleasure to have you stay with us at Woodland and we wish you all the best for the future back in your own home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Woodland Care Home.

Upcoming Events

There are no upcoming events for Woodland Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Woodland Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Woodland Care Home

What types of Care is Woodland Care Home registered for?

Older Person Care, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodland Care Home have?

There are 33 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Woodland Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodland Care Home to the centre of Norwich?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodland Care Home to verify any information. View our terms and conditions. Woodland Care Home has an Enhanced Service -more info.