Woodland Care Home

189 Woodland Road, Hellesdon, Norwich NR6 5RQ
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9.4 67 Reviews
  • Woodland Care Home, Norwich
Woodland Care Home is a Norwich residential and nursing service, that has been purpose-built for flexible care needs and offering a comfortable and charming setting.

The service can be extended for both respite and palliative needs, thanks to an experienced and highly-qualified team passionate about achieving consistent standards.

Secluded gardens areas and an activities programme, that includes visits from animal therapy professionals, significantly add to users' enjoyment of the service.
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Care Provided by Woodland Care Home

Primary Care Categories

  • Older Person Care
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1430
  • Self-Funded Nursing Care: from £1684

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Woodland Care Home to find out the exact price for your requirements.

Contact Woodland Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Woodland Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Royal (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • No restrictions on visiting hours.

Parking

  • On site parking available.

Woodland Care Home Reviews (67)

9.4

Woodland Care Home has a Review Score of 9.4 (9.387) out of 10, based on 11 reviews in the last 2 years.
Over all time Woodland Care Home has 67 reviews.

Overall Experience
  • 49
  • 15
  • 1
  • 1
  • 1
Date Published
  • 67
  • 7
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  • 11
  • 56
Reviewer Connection to Woodland Care Home
  • 14
  • 14
  • 6
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from Alan F (Brother of Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and staff are very welcoming and friendly. Carers go out of their way. Helpful, caring and nothing is too much to ask for. Entertainment and activities, garden fetes, music, Easter parades, Halloween and especially Xmas. Maintenance is always on hand, again always friendly and helpful. The
tubs and hanging baskets and garden is a real delight. Keep up the good work.
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Review from Peter H (Resident) published on 19 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole excellent service but there was a delay in providing assisted showers which was frustrating as I am on a 5 hour peg feed twice per day.
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Review from Audrey G (Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought the staff were lovely and helpful, bedroom is nice. I enjoyed the trip to the lavender farm even in the rain, breakfast was particularly nice and fresh.
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Review from Allan B (Husband of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly and caring. Hope they have a room available when I need it.
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Review from Carol G (Sister of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone here is so helpful and caring, you could not ask for more.
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Review from L R (Mother of Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff/carers/nurses were excellent. My mother was happy there.
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Review from T R (Son of Resident) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved into care when it was no longer possible to look after her at home. We were looking for somewhere she could be looked after which would give us peace of mind, knowing that all her needs would be met. We were offered a professional service, almost immediate choice of rooms and the process was
complete in matter of days.
The staff are friendly, dedicated and caring. The nurses are professional, kind and understanding of mum's needs, as well as our own requirements. Mum was cared from residential care, right through to end of life care, treated with dignity as if she were their own mother. Our gratitude will last a life time to those who treat their job as a vocation.
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Current Review Score: 9.4 (9.387)

Overview of Review Score

The Review Score of 9.4 (9.387) out of 10 for Woodland Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.612 for Woodland Care Home is calculated as follows: ( (86 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 129 Ratings = 4.612
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Woodland Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

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