
Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice...
Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice Grange is easily accessible from nearby towns like Colchester and Felixstowe.
The bespoke care at Alice Grange is based around personalised care plans, drawn up with the individual and their family to ensure life at Alice Grange feels like home.
The best way to get to know the home is to arrange a visit. Visiting is encouraged at any time.
Care Provided by Barchester Alice Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 87 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Alice Grange Care Home for full pricing details and T&Cs.
Contact Barchester Alice Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Raciel Sagun (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2023
Room Information
- Single Rooms (81)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (81)
- Couples/Companion Rooms with ensuite Wet Room (3)
Barchester Alice Grange Care Home Reviews (193)
Barchester Alice Grange Care Home has a Review Score of 9.8 (9.759) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Alice Grange Care Home has 193 reviews.
Very pleased with the quality of the home. Malcolm is well looked after. The food is amazing. Staff are polite & very thoughtful & kind
Very pleased with the quality of the home. Malcolm is well looked after. The food is amazing. Staff are polite & very thoughtful & kind
Our close friend Malcolm has been a resident for 3 months. We have visited him and been impressed by the quality of the Home and the kindness and helpfulness of the staff. He could not be in a better place. He is looked after so carefully + well.
Our close friend Malcolm has been a resident for 3 months. We have visited him and been impressed by the quality of the Home and the kindness and helpfulness of the staff. He could not be in a better place. He is looked after so carefully + well.
My mum moved to Alice Grange initially on respite after a serious fall and decided to stay permanently after only a few days stay. Her room is spacious with good facilities and is kept very clean and tidy. All care staff members are kind, caring and put the needs of the resident first. They have...
The open door policy means friends and family can pop in spontaneously without the need to pre arrange a time.
I feel my mum is very well cared for and I no longer have a constant worry about her safety. Mum also feels safe in her new home.
My father spent 5 weeks on respite the customer relationship manager was excellent from the initial meeting and provide the glue throughout my father's stay. The rest of the clinical team were great and ensured my father had what he need working with the doctors surgery. They called regularly to...
The catering team were also great patient and considerate at times when it was needed. The reception team were also exceptional always pleased to see us and always ready to help field queries all round we were very satisfied with the Alice Grange and felt we could always talk and find solutions to my father settling in as its never easy being away from home ..love to all the staff and their dedication and patience.
There was one...
There was one problem with a carpet stain outside the door of the wet room, reported by my carer, the maintenance team came to inspect, sent a lady with carpet cleaning machine, she did a great job but sadly the stain returned due to the main problem under the floor - maybe a blockage which needs attention for future occupants.
Many thanks for the happy time I spent with you all.
Thank you for your review. We are so pleased that you found your stay to be excellent and that your time spent with us was happy. We wish you all the best for the future and will surely pass on your kind words to the team
Any queries I am quickly contacted Doctors called if she is unwell/any concerns
VERY HAPPY OVERALL
Any queries I am quickly contacted Doctors called if she is unwell/any concerns
VERY HAPPY OVERALL
Thank you for your kind words we are glad that you are happy with everything
Lots of activities for my nan to keep her busy.
Lots of activities for my nan to keep her busy.
Thank you for your kind review. At Alice Grange we strive to ensure that our Residents can enjoy a multitude of daily activities and a homely environment and it's great to hear that your Nan is enjoying life at the home. Our team are always so pleased to receive feedback.
My stay here after hip surgery has been excellent. All of the staff have been friendly, helpful and attentive. I have felt very comfortable and supported in my recovery and would recommend to anyone needing support after surgery.
My stay here after hip surgery has been excellent. All of the staff have been friendly, helpful and attentive. I have felt very comfortable and supported in my recovery and would recommend to anyone needing support after surgery.
Thank you for your kind words. We are happy to hear that you rated your stay with us as excellent. We wish you all the best for the future.
The care home has a very nice garden and a pleasant atmosphere. The environment is peaceful and comfortable, which makes it a relaxing place for residents. The garden area is well maintained and provides a nice space for residents to sit outside and enjoy fresh air. The staff members are friendly,...
The care home has a very nice garden and a pleasant atmosphere. The environment is peaceful and comfortable, which makes it a relaxing place for residents. The garden area is well maintained and provides a nice space for residents to sit outside and enjoy fresh air. The staff members are friendly, caring, and always ready to help when needed. The rooms and common areas are clean and organized. Overall, it feels like a safe and welcoming place where residents are treated with respect and kindness.
Thank you for your kind words We will pass them onto the team
On arrival, I was warmly greeted, large room and en-suite; immaculate. Food very good; and always hot. Most of the staff were helpfull; and wanted. Laundry - excellent & rapid return.
On arrival, I was warmly greeted, large room and en-suite; immaculate. Food very good; and always hot. Most of the staff were helpfull; and wanted. Laundry - excellent & rapid return.
Dad has been at the Grange since end of October. He went there reluctantly but he was made very welcome and settled in really quickly. He joins in events, goes out for coffee and has made friends. All the staff are friendly, helpfull. If I have had any worries these have been addressed. Dad was ill...
Dad has been at the Grange since end of October. He went there reluctantly but he was made very welcome and settled in really quickly. He joins in events, goes out for coffee and has made friends. All the staff are friendly, helpfull. If I have had any worries these have been addressed. Dad was ill recently and I had the reassurance he was being well cared for, being kept up to date which is a relief when my dad is on pallitive care.
Thank you for your review. We are pleased to hear that you are happy with everything.
I would just like to say a big thankyou to all the staff at Alice Grange for all their kindness/professionalism and care for my father. My father has been here approx 3 months & did not want to go to a care home. He now states how happy/settled he feels and also feels sage. All staff made sure my...
Thank you, all.
Thank you for your review. We are happy that Dad is settled and that he enjoys all the activities, he certainly does enjoy himself. Your kind words will be relayed to the team.
Made very welcome.
Food great
Room great all layedout and fully equiped
Staff all welcoming and answered any call very quickly.
Would reccomend the home to any one for short or long-time stay.
Made very welcome.
Food great
Room great all layedout and fully equiped
Staff all welcoming and answered any call very quickly.
Would reccomend the home to any one for short or long-time stay.
Thank you for your kind words in your review. We are pleased to hear that you were happy with everything. This will be passed on to the team
I call in often to see her as I live nearby fortunately & (staff) carers are always helpful and respectful
I call in often to see her as I live nearby fortunately & (staff) carers are always helpful and respectful
I have noticed since the onset of my aunts dementia she has given up on all activities that she used to love. She used to go to the gym, swim, walk, gardening and play carpet bowls. It was with great joy that I saw the activities staff had got my aunt to go to ten pin bowling. She looked like she...
Thank you for the pictures on social media.
Excellent facilities and accmodation
Excellent facilities and accmodation
Thank you for your review. We will pass your kind words on to the team.
The home is beautifully decorated and on the face of it seems really good. My father went for a 2 week respite to try and help him following a fall. Unfortunately once he'd gone in and paid the fee we found things were not suitable for his mobility needs. The en-suite bathroom was a disaster with...
So I wouldn't recommend for anyone who needs aids in order to use a bathroom. The food was also a complete let down, nothing like the 5* dining experience the website would have you believe. Overall very poor value for money at £1,800 a week.
In the end my father had to leave after 6 days as totally unsuitable all Barchester care about is taking your money!
Thanks for taking the time to leave your review. We're sorry for the experience you had with our Alice Grange Care Home and that you feel your concerns have not been resolved through the investigation completed by the Regional Director. The next steps to our complaints process can be found at...
Thanks for taking the time to leave your review. We're sorry for the experience you had with our Alice Grange Care Home and that you feel your concerns have not been resolved through the investigation completed by the Regional Director. The next steps to our complaints process can be found at Barchester.com/feedback, however please feel free to contact us on feedback@barchester.com for further support. Kind Regards, Barchester's Customer Feedback Team.
I have enjoyed minute of it. I never seen anybody like the staff do here. Everuone is treated the same. I enjoyed entertainment & activities. If needed I will come back without delay at all. If I can not manage at home I will difinitely come back
I have enjoyed minute of it. I never seen anybody like the staff do here. Everuone is treated the same. I enjoyed entertainment & activities. If needed I will come back without delay at all. If I can not manage at home I will difinitely come back
We are delighted that you enjoyed your stay with us.
Mum has settled into AG very well, the Staff have all been wonderful, they genuinely 'care' for her and appreciate her personality. She says 'nothing is...
Mum has settled into AG very well, the Staff have all been wonderful, they genuinely 'care' for her and appreciate her personality. She says 'nothing is too much trouble' and she herself recommends it to anyone who's interested.
We are very pleased with her care, including her daily care, emotional care and for them identifying when any medical care is needed. Everyone we have come into contact with is friendly, capable and committed to providing good care.
The home is purpose built and spacious, with all the facilities needed, including a lovely garden and regular entertainment.
So glad we chose Alice Grange.
Thank you for your kind words. We are glad that Mum is happy and that you, as a family, are happy with everything at Alice Grange. We will pass on your comments to the team.
I was nervous at first, after my hospital stay, but soon found good friends in the staff who were ready to help me in my room and also outside. I cannot praise them enough. The food was really good for me, as I'd lost my appetite, and now I am eating well. I did enjoy the trips out and the things...
I was nervous at first, after my hospital stay, but soon found good friends in the staff who were ready to help me in my room and also outside. I cannot praise them enough. The food was really good for me, as I'd lost my appetite, and now I am eating well. I did enjoy the trips out and the things (like scrabble) which we played. Thank you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (371) & Events (0)
- 26 Aug 2026
At Alice Grange we support and encourage our residents to continue doing the things they love whilst also making new friends. We hold regular activities that help or residents use...
- 26 Aug 2026
At Alice Grange we support and encourage our residents to continue doing the things they love whilst also making new friends and exploring new adventures. Woodbridge School of Dance joined...
- 20 Aug 2026
Our Activities Team is dedicated to ensuring that we organise events that encourage our residents to host their families and friends at Alice Grange. Our home is always to open...
There are no upcoming events for Barchester Alice Grange Care Home.
Awards / Recognitions (18)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Alice Grange Care Home.
Meet the Team (10)

I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my...
I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.
Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.
The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.
My door is always open: do not hesitate to come and talk to me, should you need anything.

Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy...
Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy Manager and am very proud to be able to continue to work with the team at Alice Grange.
I love my role here and I am fortunate to have a hardworking team that sees the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves.
I am very proud of our recent CQC inspection result as I know it reflects the great care that we provide at Alice Grange.

Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number...
Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number of different settings including hospitals and other care homes.
I started working at Alice Grange in 2020 and I love it here. Barchester care homes have much better facilities and people than many other settings. The management and staff here work really well together and it means this is a brilliant home to work in.
I am now privileged to be part of the team on our Memory Lane community, where we strive to make sure that each resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.

Joined on December 2022 with Alice Grange team. Worked with NHS and had various experiences with finance. At present, enjoying working with the Alice Grange and of course with the resident and family.

Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in...
Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in Activities leisure and lifestyle roles.
I love being part of the Alice Grange team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in...
Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in care because supporting people to live their fullest possible life is very rewarding. At Alice Grange, I have been privileged to work with a dedicated team who supported me to win Carer of the Year at the 2016 Care Awards.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.

Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018,...
Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018, we have a brilliant team here and we all work very well together. As part of the team at Cherry Blossom, I support our wonderful residents in living a full life.
I am very proud of my role at Alice Grange and it is great seeing how well the residents respond to our care.

Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation...
Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation of the kitchen and dining, including training, ordering, and menu planning. I like to find out residents' likes and dislikes. After lunch, you will find me chatting with residents and visitors to get their feedback about our food and service.
Individual nutrition and dietary needs are especially important to me and I take great pride in knowing that the food we serve helps improve residents' well-being here at Alice Grange.

Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since...
Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Alice Grange is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our gardens and I ensure that our home is kept to a very high standard.
I’m here to help in any way I can, and will always make time for a quick chat.

As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home....
As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home.
Margaret befriends new residents to help make the transition to life in our home as friendly as possible by introducing herself to them on their first day and offering to show them around, accompany them for dinner and to activities.
Margaret is a fantastic advocate for our home.
Frequently Asked Questions about Barchester Alice Grange Care Home
What types of Care is Barchester Alice Grange Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Alice Grange Care Home have?
There are 81 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Barchester Alice Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Alice Grange Care Home to the centre of Ipswich?
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Alice Grange Care Home to verify any information. View our terms and conditions. Barchester Alice Grange Care Home has an Enhanced Service -what an Enhanced Service includes.