
Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice...
Care Provided by Barchester Alice Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 87 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Alice Grange Care Home for full pricing details and T&Cs.
Contact Barchester Alice Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Raciel Sagun(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2023
Room Information
- Single Rooms (81)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (81)
- Couples/Companion Rooms with ensuite Wet Room (3)
Barchester Alice Grange Care Home Reviews (189)
Barchester Alice Grange Care Home has a Review Score of 9.8 (9.765) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Alice Grange Care Home has 189 reviews.
Mum came to Alice Grange at short notice + loved it from the initial visit. It is so reassuring that she is well looked after + entertained so much. As children it is fantastic that the home share responsibility for her + we can enjoy time with her more. Thanks to all, we can't recommend enough.
Thank you very much with your review. We are glad mum is settling well in Alice Grange.
I enjoy coming here every Friday to see staff and other people. Makes me happy to see everyone.
From the moment we were shown around Alice Grange we knew it was the right place for our mother with Alzheimers. The manager was honest and approachable. The day of arrival we were met and taken to her room and she had lunch whilst we unpacked. Then the lead activities + senior carer were just wonderful and made our mum feel safe + welcomed. The staff, from nurses, carers, activities + management have been nothing more than wonderful + my mum is very settled + enjoying life again.
The food leaves a lot to be desired and the strict regime of the management was heart-breaking. My mother was not allowed a table for jigsaw puzzles, despite whole rooms not in use. When they used the dining room on the 1st floor, there were only 4 residents in there, but they were made to sit on the table in the middle & not permitted to move next to the window. Rules are so strict and appearance is too important.
The carers and cleaners were amazing and well qualified, but over worked as bells were constant. The management team seemed ok at first, but finance was a mess and the admin bordered on rude and uncaring. So glad she left as she is so much happier in her new home, laughs more & her mobility has improved. Looks aren't everything.
Thank you for your review. We are sorry to hear your experience with Alice Grange did not meet your expectations. It was discussed before that Barchester have a strict infection control and have an appropriate environment to carry out an activity taking consideration the health condition,...
The staff are caring and all treated me with respect.
Thank you for your review. We are glad that you found your stay relaxing
Unsure whether undressing into her night clothes and showering each day. At home, she did need help. Knowing her, she's probably saying she's capable but I'm not sure - need checking.
These are just teething troubles whilst she settles in. Overall, very happy.
Overall, patient is very happy, clean and safe. Staff are very polite, very well cared for, very welcoming environment. Needs met all the time. Would recommend highly.
Thank you for reviewing us at Alice Grange, we appreciate your feedback.
Friendly and welcoming home. Clean and tidy.
Thank you for your comments, we really appreciate feedback and glad that you found our home welcoming. We will pass your comments to our team.
Barchester Alice Grange Care Home is a wonderful place and the staff try their hardest to give an excellent overall experience. Great home and care!
We are so glad that your stay with us was a great experience. Your kind words will be relayed to the team.
Also, I was given a tour when I called for a brochure which I very much appreciated.
My husband enjoyed the activities, especially the concerts.
We were so happy that you chose us for respite for your husband, he really did enjoy all the activities and was so grateful to have spent his birthday with us, enjoying and joining in on our karaoke was a pleasure to see from our team.
My sister and I were very impressed with the facilities at Barchester Alice Grange Care Home the day my mother was taken there. She was given her own room and settled in very well. The room was lovely and big which helped us as Mother has a large family. The food was always nice and served with a smile, as was everything else done at Alice Grange. Very professional. The activities are many, if you are able, with the activities coordinator very busy, planned things as there is always something going on. People are going out and about the local area, enjoying a day at the seaside or local museums. The home also has local musicians coming in to entertain the residents from time to time. The gardens are well-maintained and a joy to walk around with a beautifully laid out water feature in the newly constructed pagoda. Nothing is ever too much trouble for the very hard-working staff. The home has a great bunch of volunteers, who do a wonderful job, assisting the staff. All in all, an excellent home.
We will pass on your kind words to staff and volunteers.
I have been so impressed with my mother's care home and the wonderful team who work tirelessly to ensure all the residents are kept safe. The rooms are very spacious and all the communal areas are wonderful. The gardens are very well kept. All the residents are encouraged to help out and can have their favourite plants and flowers planted. The dining facilities are second to none. I can't recommend Alice Grange Care Home enough. You need to visit to appreciate it to its fullest.
Thank you for your comments we will pass on your feedback to all of our Team.
What a fabulous place, kind and caring, a real home-from-home environment. Activities are varied and plentiful, and staff are fantastic at meeting and considering the needs of everyone on a day-to-day basis, it's definitely not a 'one size fits all' approach. This is care at its absolute best.
My dad stayed with you for respite when my stepmother was very unwell and when she died. It was a difficult time for him and you took great care of him. Special mention for the senior carer who took him under her wing and made sure he was ok.
Thank you so much for all you have done for us. Your care and support is very much appreciated. It has been such a difficult and stressful time for the family and your help and care meant so much, especially for me with my father who was also in your care. Your warm welcome to me and all the family was special.
We have moved him out now but no reflection on Alice Grange and its staff, just for practical family reasons. But we will always remember and recommend Alice Grange to anyone from the greater Ipswich area who is looking for long-term care for a loved one.
Visiting my Mother during a coffee morning. Excellent care and surroundings.
My mum came to Alice Grange after a stay in hospital. Mum has benefitted from the care she has received at Alice Grange and now appears much stronger. The staff has always been kind and helpful.
My wife receive excellent all-round care during her two-week respite stay and should the need arise, we would be very happy to return. My wife was unsure before the stay but would happily return.
My grandmother needed an emergency care support and we found Alice Grange. The team were very helpful and professional and the process was smooth. When my nana arrived staff were attentive to her needs. We are looking for a permanent stay at Alice Grange, it feels like home for my nana.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (389) & Events (1)
- 05 Jul 2026
Over the past three weeks, our residents have had so much fun with Brooke from Six Bricks, a pilot scheme she is trialling in local care homes. Hand-eye coordination is...
- 05 Jul 2026
Our garden has become a vibrant display of colour due to the kind donation of various plants from Tesco. Today, the final lot went into planters to make a surprise...
- 05 Jul 2026
As part of Barchester’s Nutrition and Hydration focus this month, we have been celebrating the enjoyment of food, drink, and sharing special moments. Our Chef Titus and resident Lily had...
- 08 Aug 2026Organiser: Barchester Alice Grange Care Home
Awards / Recognitions (18)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Alice Grange Care Home.
Meet the Team (10)

I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.
Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.
The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.
My door is always open: do not hesitate to come and talk to me, should you need anything.

Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy Manager and am very proud to be able to continue to work with the team at Alice Grange.
I love my role here and I am fortunate to have a hardworking team that sees the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves.
I am very proud of our recent CQC inspection result as I know it reflects the great care that we provide at Alice Grange.

Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number of different settings including hospitals and other care homes.
I started working at Alice Grange in 2020 and I love it here. Barchester care homes have much better facilities and people than many other settings. The management and staff here work really well together and it means this is a brilliant home to work in.
I am now privileged to be part of the team on our Memory Lane community, where we strive to make sure that each resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.

Joined on December 2022 with Alice Grange team. Worked with NHS and had various experiences with finance. At present, enjoying working with the Alice Grange and of course with the resident and family.

Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in Activities leisure and lifestyle roles.
I love being part of the Alice Grange team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in care because supporting people to live their fullest possible life is very rewarding. At Alice Grange, I have been privileged to work with a dedicated team who supported me to win Carer of the Year at the 2016 Care Awards.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.

Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018, we have a brilliant team here and we all work very well together. As part of the team at Cherry Blossom, I support our wonderful residents in living a full life.
I am very proud of my role at Alice Grange and it is great seeing how well the residents respond to our care.

Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation of the kitchen and dining, including training, ordering, and menu planning. I like to find out residents' likes and dislikes. After lunch, you will find me chatting with residents and visitors to get their feedback about our food and service.
Individual nutrition and dietary needs are especially important to me and I take great pride in knowing that the food we serve helps improve residents' well-being here at Alice Grange.

Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Alice Grange is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our gardens and I ensure that our home is kept to a very high standard.
I’m here to help in any way I can, and will always make time for a quick chat.

As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home.
Margaret befriends new residents to help make the transition to life in our home as friendly as possible by introducing herself to them on their first day and offering to show them around, accompany them for dinner and to activities.
Margaret is a fantastic advocate for our home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Alice Grange Care Home to verify any information. View our terms and conditions. Barchester Alice Grange Care Home has an Enhanced Service -more info.