Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)
Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)
Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice...
Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice Grange is easily accessible from nearby towns like Colchester and Felixstowe.
The bespoke care at Alice Grange is based around personalised care plans, drawn up with the individual and their family to ensure life at Alice Grange feels like home.
The best way to get to know the home is to arrange a visit. Visiting is encouraged at any time.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Alice Grange Care Home for full pricing details and T&Cs.
Contact Barchester Alice Grange Care Home to confirm what's included and get a personalised quote:
Barchester Alice Grange Care Home has a Review Score of 9.8 (9.759) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Alice Grange Care Home has 193 reviews.
Barchester Alice Grange Care Home is very clean and the staff are very friendly. My mum is happy here and gets good care from the staff. The rooms are a nice size as well, there is a lot of activities for my mum to choose from.
Barchester Alice Grange Care Home is very clean and the staff are very friendly. My mum is happy here and gets good care from the staff. The rooms are a nice size as well, there is a lot of activities for my mum to choose from.
All the staff are so kind to dad, and all of us family. He has settled in very quickly and is starting to look much better again. All his medical needs are being thoroughly investigated and I feel he is in good hands. He is enjoying all the musical entertainment provided, even singing along.
All the staff are so kind to dad, and all of us family. He has settled in very quickly and is starting to look much better again. All his medical needs are being thoroughly investigated and I feel he is in good hands. He is enjoying all the musical entertainment provided, even singing along.
Thank you for your lovely review. We are very pleased that your dad is doing so well with us here. We will make sure to pass your review along to the team, especially the Activities Team and his carers. If we can do anything more to help then please let us know.
I am very pleased my husband is settling so well. The staff are very kind and helpful. He has a lovely room which is bright and airy. He enjoys the music and activities in particular.
I am very pleased my husband is settling so well. The staff are very kind and helpful. He has a lovely room which is bright and airy. He enjoys the music and activities in particular.
Thank you for your review. We are so pleased that your husband is enjoying his time with us. We will be sure to pass on your kind words to the team.
My friend has been here for only a short time, but on our visits, we have always been met with extremely pleasant staff, who are always very helpful. The home always looks very clean and tidy.
My friend has been here for only a short time, but on our visits, we have always been met with extremely pleasant staff, who are always very helpful. The home always looks very clean and tidy.
Thank you for your lovely review, we will pass it onto the whole team.
I find the staff and room were great. No job too small. Very helpful.
I find the staff and room were great. No job too small. Very helpful.
Thank you for your kind words, we will make sure that we pass it onto the team.
Mum has improved since entering the Barchester Alice Grange Care Home mobility, a lot brighter and smiley! Care and environment helping a lot.
Mum has improved since entering the Barchester Alice Grange Care Home mobility, a lot brighter and smiley! Care and environment helping a lot.
Thank you for your review. We are very glad that Mum is doing so well with us. Do let us know if you think of any new activity that she might like to try.
Vast improvement since mum came into Alice Grange. Stimulation with activities, eating and drinking. The care of staff really helping mum to improve and enjoy her time here.
Vast improvement since mum came into Alice Grange. Stimulation with activities, eating and drinking. The care of staff really helping mum to improve and enjoy her time here.
My father has been a resident of Barchester Alice Grange Care Home for over two years. After a few ups and downs under previous management, we have noticed a vast improvement in the home under current management. The staff have got through an incredibly tough year and have really been a replacement...
My father has been a resident of Barchester Alice Grange Care Home for over two years. After a few ups and downs under previous management, we have noticed a vast improvement in the home under current management. The staff have got through an incredibly tough year and have really been a replacement family for our loved ones when we were not able to see them. Communication is excellent - regular phone calls from the nurse to update us on any health issues or changes in medication. There is a great range of activities (visit by miniature donkeys!) and the food is very good quality. I am in awe of the team for how they have coped during lockdown and so grateful for them being there for Dad.
Thank you for your review. We will make sure the team sees your kind words. We are glad that we have been able to be there for your Dad. If you think of any other activities that Dad might enjoy then let us know.
Do not move your family members to this home. My mother in law had been in this home for two years. Whilst the carers are in the main lovely, they are too few, 1 to 12 at night is known. They leave you in the bath alone (that is, when they have time to give you a bath), they have in the past left...
Do not move your family members to this home. My mother in law had been in this home for two years. Whilst the carers are in the main lovely, they are too few, 1 to 12 at night is known. They leave you in the bath alone (that is, when they have time to give you a bath), they have in the past left my mother in law on the floor for two hours crying for help. The management is atrocious. They promise you a home for life but then two years later throw you out for some trumped upcharge. This is certainly a case of not getting what you pay for. For circa £1400 a week, you expect your toenails to be cut, to be able to have a bath whenever you want. But instead, it is the opposite and being told your expectations are too high. My mother in law is a 90-year-old unassuming, quiet lady, loved by all the carers and residents at the home. One day in July 2021 the management came to her room when she was alone and handed her a letter evicting her from her home. Is this caring?
Thank you for your review. We are sorry to hear your experience with Alice Grange did not meet your expectations and as we have said previously, we understand you are working with our central team regarding concerns you had while your relative was a resident at Alice Grange. We would like to assure...
Thank you for your review. We are sorry to hear your experience with Alice Grange did not meet your expectations and as we have said previously, we understand you are working with our central team regarding concerns you had while your relative was a resident at Alice Grange. We would like to assure you that Barchester are treating your concerns very seriously and a member of the central team will continue to work with you, please do not hesitate to contact them directly: feedback@barchetser.com. We also wanted to reiterate that you are able to contact them at any time during your complaint investigation if you have questions, queries or further information in regards to your complaint.The Customer Feedback Team
My 90-year-old mother spent two years in this home. The level of care was unbelievable with one carer per twelve residents not unusual. The carers...
We have involved CQC, the Ombudsman and our MP and are looking forward to those responsible being held accountable.
Thank you for your review. We are sorry to hear your experience with Alice Grange did not meet your expectations and as we have said previously, we understand you are working with our central team regarding concerns you had while your relative was a resident at Alice Grange. We would like to assure...
Thank you for your review. We are sorry to hear your experience with Alice Grange did not meet your expectations and as we have said previously, we understand you are working with our central team regarding concerns you had while your relative was a resident at Alice Grange. We would like to assure you that Barchester are treating your concerns very seriously and a member of the central team will continue to work with you, please do not hesitate to contact them directly: feedback@barchetser.com. We also wanted to reiterate that you are able to contact them at any time during you complaint investigation if you have questions, queries or further information in regards to your complaint.The Customer Feedback Team
The residents are very well cared for by friendly and helpful staff. The building and grounds are smart and pleasant to be in, and the staff go above and beyond to help. Thank you for enabling us to bring our grandson to visits his grandma for the first time and doing everything possible to make...
The residents are very well cared for by friendly and helpful staff. The building and grounds are smart and pleasant to be in, and the staff go above and beyond to help. Thank you for enabling us to bring our grandson to visits his grandma for the first time and doing everything possible to make the visit so special at such a difficult time.
Mum has made a good friend and enjoys the activities on offer.
Mum has made a good friend and enjoys the activities on offer.
Mum always seems happy and content when we visit and has made a good friend.
Mum always seems happy and content when we visit and has made a good friend.
Thank you so much for enabling my husbands Nana to meet her great grandson safely during the pandemic through a screen that was 100% safe. We arrived without having arranged a screen visit and your staff were exceptionally kind in straight away enabling such a special meeting.
Thank you so much for enabling my husbands Nana to meet her great grandson safely during the pandemic through a screen that was 100% safe. We arrived without having arranged a screen visit and your staff were exceptionally kind in straight away enabling such a special meeting.
My mother has been a resident at Barchester Alice Grange since January 2021. In that time her physical condition has improved greatly. She has also always appeared cheerful when we speak to her. Due to Covid restrictions, I could not enter the care home so are unable to comment on some of the items...
My mother has been a resident at Barchester Alice Grange since January 2021. In that time her physical condition has improved greatly. She has also always appeared cheerful when we speak to her. Due to Covid restrictions, I could not enter the care home so are unable to comment on some of the items listed below.
It's a lovely building. Staff seem very helpful, caring to residents. But we haven't had much to do inside since covid.
It's a lovely building. Staff seem very helpful, caring to residents. But we haven't had much to do inside since covid.
Staff are helpful. I sometimes have difficulty booking appointments as currently have eye problems so cannot see the screen on the computer. I will try and do better.
Staff are helpful. I sometimes have difficulty booking appointments as currently have eye problems so cannot see the screen on the computer. I will try and do better.
So pleased to know my brother is being so well looked after, he's very happy.
So pleased to know my brother is being so well looked after, he's very happy.
Our family is extremely grateful to all the staff over the last twelve and a half years for their professional and loving care of four family members.
Our family is extremely grateful to all the staff over the last twelve and a half years for their professional and loving care of four family members.
Mum was treated with care and compassion the last few weeks prior to her death. The overall care at Alice Grange has been good especially during this difficult time of the pandemic.
Mum was treated with care and compassion the last few weeks prior to her death. The overall care at Alice Grange has been good especially during this difficult time of the pandemic.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
At Alice Grange we support and encourage our residents to continue doing the things they love whilst also making new friends. We hold regular activities that help or residents use...
At Alice Grange we support and encourage our residents to continue doing the things they love whilst also making new friends and exploring new adventures. Woodbridge School of Dance joined...
Our Activities Team is dedicated to ensuring that we organise events that encourage our residents to host their families and friends at Alice Grange. Our home is always to open...
There are no upcoming events for Barchester Alice Grange Care Home.
There are no accreditations posted yet for Barchester Alice Grange Care Home.
I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my...
I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.
Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.
The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.
My door is always open: do not hesitate to come and talk to me, should you need anything.
Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy...
Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy Manager and am very proud to be able to continue to work with the team at Alice Grange.
I love my role here and I am fortunate to have a hardworking team that sees the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves.
I am very proud of our recent CQC inspection result as I know it reflects the great care that we provide at Alice Grange.
Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number...
Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number of different settings including hospitals and other care homes.
I started working at Alice Grange in 2020 and I love it here. Barchester care homes have much better facilities and people than many other settings. The management and staff here work really well together and it means this is a brilliant home to work in.
I am now privileged to be part of the team on our Memory Lane community, where we strive to make sure that each resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.
Joined on December 2022 with Alice Grange team. Worked with NHS and had various experiences with finance. At present, enjoying working with the Alice Grange and of course with the resident and family.
Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in...
Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in Activities leisure and lifestyle roles.
I love being part of the Alice Grange team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.
Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in...
Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in care because supporting people to live their fullest possible life is very rewarding. At Alice Grange, I have been privileged to work with a dedicated team who supported me to win Carer of the Year at the 2016 Care Awards.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.
Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018,...
Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018, we have a brilliant team here and we all work very well together. As part of the team at Cherry Blossom, I support our wonderful residents in living a full life.
I am very proud of my role at Alice Grange and it is great seeing how well the residents respond to our care.
Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation...
Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation of the kitchen and dining, including training, ordering, and menu planning. I like to find out residents' likes and dislikes. After lunch, you will find me chatting with residents and visitors to get their feedback about our food and service.
Individual nutrition and dietary needs are especially important to me and I take great pride in knowing that the food we serve helps improve residents' well-being here at Alice Grange.
Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since...
Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Alice Grange is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our gardens and I ensure that our home is kept to a very high standard.
I’m here to help in any way I can, and will always make time for a quick chat.
As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home....
As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home.
Margaret befriends new residents to help make the transition to life in our home as friendly as possible by introducing herself to them on their first day and offering to show them around, accompany them for dinner and to activities.
Margaret is a fantastic advocate for our home.
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