
Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice...
Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice Grange is easily accessible from nearby towns like Colchester and Felixstowe.
The bespoke care at Alice Grange is based around personalised care plans, drawn up with the individual and their family to ensure life at Alice Grange feels like home.
The best way to get to know the home is to arrange a visit. Visiting is encouraged at any time.
Care Provided by Barchester Alice Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 87 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Alice Grange Care Home for full pricing details and T&Cs.
Contact Barchester Alice Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Raciel Sagun (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2023
Room Information
- Single Rooms (81)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (81)
- Couples/Companion Rooms with ensuite Wet Room (3)
Barchester Alice Grange Care Home Reviews (193)
Barchester Alice Grange Care Home has a Review Score of 9.8 (9.759) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Alice Grange Care Home has 193 reviews.
My husband has been a resident of Alice Grange for the last 3.5 years, suffering from Alzheimer's. The staff have shown him the utmost kindness and treated him throughout his care with absolute dignity, especially during his last difficult days. They have also supported me throughout, with...
My husband has been a resident of Alice Grange for the last 3.5 years, suffering from Alzheimer's. The staff have shown him the utmost kindness and treated him throughout his care with absolute dignity, especially during his last difficult days. They have also supported me throughout, with compassion and kindness. I rate the professionalism of the staff I have been in contact with extremely highly.
The kindness and professional care received by my Mother was outstanding, as was the hand of friendship. This was a great comfort to my Mother and all the family.
The kindness and professional care received by my Mother was outstanding, as was the hand of friendship. This was a great comfort to my Mother and all the family.
My mother required end of life care and from our first telephone contact, followed by an immediate visit through arranging her care, we were confident we had chosen...
My mother required end of life care and from our first telephone contact, followed by an immediate visit through arranging her care, we were confident we had chosen well.
Her accommodation was first class, bright, spacious and immaculately clean, we could visit any time day or night. At such an important time, every member of staff treated my mother with professionalism, care, respect and sincere kindness. The attitude extended to us too. We are extremely grateful to the manager, admin, nurses, care assistances and all other staff, who without exception supported us through this difficult period and cared for my mother with exceptional kindness.
Thank you very much for your kind review. We strive to provide outstanding care at Alice Grange and I am so pleased to hear about your experience with us. We will pass on your kind words to our team.
Recently, activities have been offered at a very low level which is disappointing.
There have been days too when the chef has obviously been under pressure.
My husband's move to bluebell is...
Recently, activities have been offered at a very low level which is disappointing.
There have been days too when the chef has obviously been under pressure.
My husband's move to bluebell is proving most beneficial to his well being.
I am the new manager at Alice Grange and my name is Kathryn Sheldrake. I am meeting all of our residents and families to discuss fully any way they feel we could improve the service we offer. We have had a change of management and changes in some other key areas of the home too and I am confident...
I am the new manager at Alice Grange and my name is Kathryn Sheldrake. I am meeting all of our residents and families to discuss fully any way they feel we could improve the service we offer. We have had a change of management and changes in some other key areas of the home too and I am confident any issues you have experienced in the past are now resolved. My door is always open and I would be delighted to hear from you.
My mother was very apprehensive above moving from her own home where she was very self-sufficient but vulnerable to falls and lacked company. The staff and fellow residents at Alice Grange have all been terrific in welcoming mom to her new home and there are lots of activities going on. Food, room,...
My mother was very apprehensive above moving from her own home where she was very self-sufficient but vulnerable to falls and lacked company. The staff and fellow residents at Alice Grange have all been terrific in welcoming mom to her new home and there are lots of activities going on. Food, room, staff, views and company have all made mom feel loved and welcome.
Hello, my name is Kathryn Sheldrake and I am the new manager here at Alice Grange. Thank you for taking the time to complete a review for us. We are pleased that you have had a great experience here with us at Alice Grange and that your Mom is enjoying living with us.
I have been coming to this home for nine years now. I think the home is great and I have nothing bad to say about it at all. It is a lovely home - really beautiful and the care is good. I love spending time with the residents here.
I have been coming to this home for nine years now. I think the home is great and I have nothing bad to say about it at all. It is a lovely home - really beautiful and the care is good. I love spending time with the residents here.
Thank you for your very kind review - we are delighted to hear about your positive experience with us at Alice Grange.
They always seemed understaffed.
They need a good pat on the back from you all.
They always seemed understaffed.
They need a good pat on the back from you all.
Alice Grange staff gave much care, support and kindness to my mother whilst she lived there. They were also very supportive and kid to our family.
Alice Grange staff gave much care, support and kindness to my mother whilst she lived there. They were also very supportive and kid to our family.
My father moved into Alice Grange on January 21st. Initially, he didn't settle and didn't like it. However, the staff showed great patience treating my father with dignity, respect and overtime he settled in. The staff are very friendly and welcoming. Visitors can make themselves a drink, just as...
My father moved into Alice Grange on January 21st. Initially, he didn't settle and didn't like it. However, the staff showed great patience treating my father with dignity, respect and overtime he settled in. The staff are very friendly and welcoming. Visitors can make themselves a drink, just as you would if you were visiting in their own home. We sometimes have lunch with my father, the food is tasty and nutritious. A well-planned menu is presented, with a good choice available. My father has a lovely large, well-furnished room which is kept very clean. I am very pleased Dad is in Alice Grange.
Thank you for your kind words. It is our pleasure to care for your father.
Very good and friendly staff. Clean and tidy environment for residents and guests. Highly recommend for all.
Very good and friendly staff. Clean and tidy environment for residents and guests. Highly recommend for all.
Thank you for your kind review. We are very proud of our home and we are delighted that you are happy to recommend us.
Beautiful home and friendly staff. Such a lovely atmosphere. I look forward to my next visit!
Beautiful home and friendly staff. Such a lovely atmosphere. I look forward to my next visit!
Thank you for your review - we are very much looking forward to welcoming you to visit the home again soon.
My son comes to do the garden out of my patio door and I help as well. The manager is very friendly and always has time to talk to me and smiles. My room is lovely and I am lucky. I have lived here for over four years now.
My son comes to do the garden out of my patio door and I help as well. The manager is very friendly and always has time to talk to me and smiles. My room is lovely and I am lucky. I have lived here for over four years now.
Thank you for your review, we love having you living with us at Alice Grange and I am so pleased that you enjoy being here.
My room was spacious, very comfortable. My visitors were welcomed and the whole stay was satisfactory and helped my recovery.
I would say that the permanent residents all looked well cared for and...
My room was spacious, very comfortable. My visitors were welcomed and the whole stay was satisfactory and helped my recovery.
I would say that the permanent residents all looked well cared for and were treated with respect by staff.
Thank you for your kind words. It was a joy to support you and I am glad you felt so welcome and rested from your stay.
Most of the food was inedible and that my daughter brought me hot food from home. On two days I had to ask for my bed to be made at 3.30 in the afternoon!
Most of the food was inedible and that my daughter brought me hot food from home. On two days I had to ask for my bed to be made at 3.30 in the afternoon!
Thank you for your feedback, I am sorry there were issues during your stay here.
Service, food and friendship great. Will be back.
Service, food and friendship great. Will be back.
Thank you Rosemary, it was a pleasure seeing you again.
Caring, professional, friendly and above all kind, the staff at Alice Grange have been wonderful.
I have no hesitation in recommending...
Caring, professional, friendly and above all kind, the staff at Alice Grange have been wonderful.
I have no hesitation in recommending Alice Grange to care for any elderly person.
Thank you Paul for your kind words, I will pass it on to the team.
Kind, friendly and sympathetic.
The home is well run, residents have a good choice of activities.
Kind, friendly and sympathetic.
The home is well run, residents have a good choice of activities.
Thank you so much for the kind words, I pass this on to the team.
We left hugely reassured. We also felt our concerns had been heard.
We have been continually impressed with Alice...
We left hugely reassured. We also felt our concerns had been heard.
We have been continually impressed with Alice Grange - with the quality of nursing staff, with responsiveness, with overall friendliness as well as the excellent premises.
Thank you for those kind words, I will ensure to pass them on to the team.
The services provided meet the standard expected from a purpose built care home.
The services provided meet the standard expected from a purpose built care home.
Thank you, I will ensure your kind words are passed on to the team.
The management showed support and compassion towards me at a very difficult time when my mum required care. Staff at the Alice Grange went out of their way to support mum to settle into what was to become her new home. Staff are very attentive to my mum's needs and have become her confidants when...
The management showed support and compassion towards me at a very difficult time when my mum required care. Staff at the Alice Grange went out of their way to support mum to settle into what was to become her new home. Staff are very attentive to my mum's needs and have become her confidants when she is having an "off day". All staff from management, care, activities, domestics and catering go out of their way to make things as comfortable and strive to improve when needed.
Thank you for your kind words, I will ensure this is passed on.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (371) & Events (0)
- 26 Aug 2026
At Alice Grange we support and encourage our residents to continue doing the things they love whilst also making new friends. We hold regular activities that help or residents use...
- 26 Aug 2026
At Alice Grange we support and encourage our residents to continue doing the things they love whilst also making new friends and exploring new adventures. Woodbridge School of Dance joined...
- 20 Aug 2026
Our Activities Team is dedicated to ensuring that we organise events that encourage our residents to host their families and friends at Alice Grange. Our home is always to open...
There are no upcoming events for Barchester Alice Grange Care Home.
Awards / Recognitions (18)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Alice Grange Care Home.
Meet the Team (10)

I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my...
I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.
Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.
The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.
My door is always open: do not hesitate to come and talk to me, should you need anything.

Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy...
Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy Manager and am very proud to be able to continue to work with the team at Alice Grange.
I love my role here and I am fortunate to have a hardworking team that sees the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves.
I am very proud of our recent CQC inspection result as I know it reflects the great care that we provide at Alice Grange.

Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number...
Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number of different settings including hospitals and other care homes.
I started working at Alice Grange in 2020 and I love it here. Barchester care homes have much better facilities and people than many other settings. The management and staff here work really well together and it means this is a brilliant home to work in.
I am now privileged to be part of the team on our Memory Lane community, where we strive to make sure that each resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.

Joined on December 2022 with Alice Grange team. Worked with NHS and had various experiences with finance. At present, enjoying working with the Alice Grange and of course with the resident and family.

Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in...
Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in Activities leisure and lifestyle roles.
I love being part of the Alice Grange team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in...
Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in care because supporting people to live their fullest possible life is very rewarding. At Alice Grange, I have been privileged to work with a dedicated team who supported me to win Carer of the Year at the 2016 Care Awards.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.

Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018,...
Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018, we have a brilliant team here and we all work very well together. As part of the team at Cherry Blossom, I support our wonderful residents in living a full life.
I am very proud of my role at Alice Grange and it is great seeing how well the residents respond to our care.

Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation...
Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation of the kitchen and dining, including training, ordering, and menu planning. I like to find out residents' likes and dislikes. After lunch, you will find me chatting with residents and visitors to get their feedback about our food and service.
Individual nutrition and dietary needs are especially important to me and I take great pride in knowing that the food we serve helps improve residents' well-being here at Alice Grange.

Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since...
Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Alice Grange is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our gardens and I ensure that our home is kept to a very high standard.
I’m here to help in any way I can, and will always make time for a quick chat.

As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home....
As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home.
Margaret befriends new residents to help make the transition to life in our home as friendly as possible by introducing herself to them on their first day and offering to show them around, accompany them for dinner and to activities.
Margaret is a fantastic advocate for our home.
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