
Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Caring, professional, friendly and above all kindPaul M(Son of Resident/Service User)



Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home offering expert care in a beautiful environment.
Close to the beautiful East Anglian coast line, known for its 'blue flag' beaches, and with good road links to the A12 and A14 trunk roads, Alice...
Care Provided by Barchester Alice Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 87 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Alice Grange Care Home for full pricing details and T&Cs.
Contact Barchester Alice Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Raciel Sagun(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2023
Room Information
- Single Rooms (81)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (81)
- Couples/Companion Rooms with ensuite Wet Room (3)
Barchester Alice Grange Care Home Reviews (189)
Barchester Alice Grange Care Home has a Review Score of 9.8 (9.765) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Alice Grange Care Home has 189 reviews.
My mother was very apprehensive above moving from her own home where she was very self-sufficient but vulnerable to falls and lacked company. The staff and fellow residents at Alice Grange have all been terrific in welcoming mom to her new home and there are lots of activities going on. Food, room, staff, views and company have all made mom feel loved and welcome.
Hello, my name is Kathryn Sheldrake and I am the new manager here at Alice Grange. Thank you for taking the time to complete a review for us. We are pleased that you have had a great experience here with us at Alice Grange and that your Mom is enjoying living with us.
I have been coming to this home for nine years now. I think the home is great and I have nothing bad to say about it at all. It is a lovely home - really beautiful and the care is good. I love spending time with the residents here.
Thank you for your very kind review - we are delighted to hear about your positive experience with us at Alice Grange.
They always seemed understaffed.
They need a good pat on the back from you all.
Alice Grange staff gave much care, support and kindness to my mother whilst she lived there. They were also very supportive and kid to our family.
My father moved into Alice Grange on January 21st. Initially, he didn't settle and didn't like it. However, the staff showed great patience treating my father with dignity, respect and overtime he settled in. The staff are very friendly and welcoming. Visitors can make themselves a drink, just as you would if you were visiting in their own home. We sometimes have lunch with my father, the food is tasty and nutritious. A well-planned menu is presented, with a good choice available. My father has a lovely large, well-furnished room which is kept very clean. I am very pleased Dad is in Alice Grange.
Thank you for your kind words. It is our pleasure to care for your father.
Very good and friendly staff. Clean and tidy environment for residents and guests. Highly recommend for all.
Thank you for your kind review. We are very proud of our home and we are delighted that you are happy to recommend us.
Beautiful home and friendly staff. Such a lovely atmosphere. I look forward to my next visit!
Thank you for your review - we are very much looking forward to welcoming you to visit the home again soon.
My son comes to do the garden out of my patio door and I help as well. The manager is very friendly and always has time to talk to me and smiles. My room is lovely and I am lucky. I have lived here for over four years now.
Thank you for your review, we love having you living with us at Alice Grange and I am so pleased that you enjoy being here.
My room was spacious, very comfortable. My visitors were welcomed and the whole stay was satisfactory and helped my recovery.
I would say that the permanent residents all looked well cared for and were treated with respect by staff.
Thank you for your kind words. It was a joy to support you and I am glad you felt so welcome and rested from your stay.
Most of the food was inedible and that my daughter brought me hot food from home. On two days I had to ask for my bed to be made at 3.30 in the afternoon!
Thank you for your feedback, I am sorry there were issues during your stay here.
Service, food and friendship great. Will be back.
Thank you Rosemary, it was a pleasure seeing you again.
Caring, professional, friendly and above all kind, the staff at Alice Grange have been wonderful.
I have no hesitation in recommending Alice Grange to care for any elderly person.
Thank you Paul for your kind words, I will pass it on to the team.
Kind, friendly and sympathetic.
The home is well run, residents have a good choice of activities.
Thank you so much for the kind words, I pass this on to the team.
We left hugely reassured. We also felt our concerns had been heard.
We have been continually impressed with Alice Grange - with the quality of nursing staff, with responsiveness, with overall friendliness as well as the excellent premises.
Thank you for those kind words, I will ensure to pass them on to the team.
The services provided meet the standard expected from a purpose built care home.
Thank you, I will ensure your kind words are passed on to the team.
The management showed support and compassion towards me at a very difficult time when my mum required care. Staff at the Alice Grange went out of their way to support mum to settle into what was to become her new home. Staff are very attentive to my mum's needs and have become her confidants when she is having an "off day". All staff from management, care, activities, domestics and catering go out of their way to make things as comfortable and strive to improve when needed.
Thank you for your kind words, I will ensure this is passed on.
My mother entered the home on 16th February 2018. I have been impressed by the dedication and care of the staff. My partner and I have always found the staff willing to discuss how my mum has been. The home itself is always well presented, clean and efficient. I would and so would my partner recommend the home to potential clients.
Thank you for your kind words. We always operate an open door policy, and your feedback is always welcome.
The care of my mother, on the whole, is of a good standard. Carers call her by her preferred name and talk to her while administering any care needs. Occasionally, I am concerned when her preferred foods or drinks (yoghurts/orange squash) are not available as they have run out. I am pleased with the communication given by the home to me concerning any developments around my mother's needs.
Any further concerns please do not hesitate to contact me.
I have found all the headings (as below) describe the needs and conditions for any care home. Alice Grange meets all very very well. Last years CQC review met these conditions with good proving a sound steady progress.
They have supported the family beyond all expectations.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (389) & Events (1)
- 05 Jul 2026
Over the past three weeks, our residents have had so much fun with Brooke from Six Bricks, a pilot scheme she is trialling in local care homes. Hand-eye coordination is...
- 05 Jul 2026
Our garden has become a vibrant display of colour due to the kind donation of various plants from Tesco. Today, the final lot went into planters to make a surprise...
- 05 Jul 2026
As part of Barchester’s Nutrition and Hydration focus this month, we have been celebrating the enjoyment of food, drink, and sharing special moments. Our Chef Titus and resident Lily had...
- 08 Aug 2026Organiser: Barchester Alice Grange Care Home
Awards / Recognitions (18)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Alice Grange Care Home.
Meet the Team (10)

I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.
Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.
The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.
My door is always open: do not hesitate to come and talk to me, should you need anything.

Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012.
I have recently accepted the role of Deputy Manager and am very proud to be able to continue to work with the team at Alice Grange.
I love my role here and I am fortunate to have a hardworking team that sees the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves.
I am very proud of our recent CQC inspection result as I know it reflects the great care that we provide at Alice Grange.

Hello, my name is Rashmi.
I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number of different settings including hospitals and other care homes.
I started working at Alice Grange in 2020 and I love it here. Barchester care homes have much better facilities and people than many other settings. The management and staff here work really well together and it means this is a brilliant home to work in.
I am now privileged to be part of the team on our Memory Lane community, where we strive to make sure that each resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.

Joined on December 2022 with Alice Grange team. Worked with NHS and had various experiences with finance. At present, enjoying working with the Alice Grange and of course with the resident and family.

Hi, my name is Penny and I am the Lead Activities Coordinator here at Alice Grange
I have many years of experience working in care homes in Activities leisure and lifestyle roles.
I love being part of the Alice Grange team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job.
I work in care because supporting people to live their fullest possible life is very rewarding. At Alice Grange, I have been privileged to work with a dedicated team who supported me to win Carer of the Year at the 2016 Care Awards.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.

Hi, my name is Lumi and I am one of the Senior Carers in our Cherry Blossom Community.
I have been lucky enough to work at Alice Grange since 2018, we have a brilliant team here and we all work very well together. As part of the team at Cherry Blossom, I support our wonderful residents in living a full life.
I am very proud of my role at Alice Grange and it is great seeing how well the residents respond to our care.

Hello,
My name is Titus, I am the head chef at Alice Grange. I started working here over 11 years ago. I am responsible for the day-to-day operation of the kitchen and dining, including training, ordering, and menu planning. I like to find out residents' likes and dislikes. After lunch, you will find me chatting with residents and visitors to get their feedback about our food and service.
Individual nutrition and dietary needs are especially important to me and I take great pride in knowing that the food we serve helps improve residents' well-being here at Alice Grange.

Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.
Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Alice Grange is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our gardens and I ensure that our home is kept to a very high standard.
I’m here to help in any way I can, and will always make time for a quick chat.

As Resident Ambassador, Margaret provides invaluable insight and perspective from a residents point of view on the day to day management in the home.
Margaret befriends new residents to help make the transition to life in our home as friendly as possible by introducing herself to them on their first day and offering to show them around, accompany them for dinner and to activities.
Margaret is a fantastic advocate for our home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Alice Grange Care Home to verify any information. View our terms and conditions. Barchester Alice Grange Care Home has an Enhanced Service -more info.