The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket, where staff take great care...
Care Provided by Chilton Meadows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Amanda Delabruyere (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (120)
Visiting
- We’re just two miles from Junction 49 of the A14 and a similar distance from Stowmarket train station, which has direct trains from London Liverpool Street, Ipswich, Norwich and Ely.
Parking
- On-site parking available.
Chilton Meadows Care Home Reviews (105)
Chilton Meadows Care Home has a Review Score of 9.4 (9.390) out of 10, based on 31 reviews in the last 2 years.
Over all time Chilton Meadows Care Home has 105 reviews.
She then went back to the care home and just went down hill after this.
I had a phone call on Saturday 25th April from my sister saying she was on the end of life.
We stayed there with mum until Wednesday 29th April when mum passed away.
The day and night staff where brilliant they made sure we had meals (breakfast, dinner and tea) and could help ourself to drinks when we would like any. The maintenance man sorted a room out to put our heads down and put another bed in the room as well and found us a tv in mums room as well.
I would like to say big thankyou to all the staff at Chilton Meadows. It meant so much to me again thankyou
We appreciate you sharing your experience with our home. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. We are delighted to hear that our team have made a difference to your family's experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.
My mum was resistant to going into a care home but since being in Chilton Meadows she is looking & feeling so much better. The staff have all been professional & welcoming. Mum's had her hair done at the home & the whole family agree she looks younger than she did before she arrived!
We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that your Mum feels cared for and looked after at Chilton Meadows Care Home. It is always lovely to hear words like "Professional" and "Welcoming" being used to describe our staff. We're looking forward to creating many more happy memories with you and your family.
Care is good. Confidentiality is dreadful. Have overheard staff speaking horribly to residents but the care my relative has received is good. Communication is bad. Management - no clue who they are/never around. One occasion the manager was dismissive but that was at the beginning. Place is clean but tired. Activities are good.
We are concerned to hear about this, please get in touch with our management team so we can look into this further for you
A nice place with caring staff.
Thank you for taking the time to leave your kind review.
Welcoming & warm environment. Activities that residents can all join in on even if on another unit. Varying meals, with options. Toilets are dated, not always clean & don't have correct bins - yellow bin etc. Staff lovely but stretched when residents just need time & supportive conversations to help them remain calm.
Thank you for your feedback. We are glad to hear that you find the home welcoming and warm. We will certainly pass your comments regarding the toilet bins and staffing on to our management team.
I think the staff are very helpful and friendly. Lots of activities to do for everyone.
Thank you for your feedback. We are happy to hear you describe our staff as helpful and friendly. Thank you again for your review.
Plenty of staff. Nice & warm. Lots of activities. Everyone knew the resident and her condition.
Thank you for your feedback. It's great to hear that you find the home to be welcoming and warm. Your comments are a testament to the dedication of everyone in the home. We look forward to welcoming you back to Chilton Meadows soon.
I visit my Dad weekly and he is very happy. He loves the food and has put on weight since being at the home. He is normally very solitary but has started to socialise more. He especially likes the bingo and summer fete. His room could be cleaned a little more often but that is my only complaint. The staff are lovely and always listen to my concerns regarding any health issues.
Thank you for your kind words. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're delighted that your dad has found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. We will discuss your feedback with the home's manager to help them continually improve their service.
The staff are always friendly and welcoming. They work hard to provide care and support. Mum and Dad are well cared for and happy. Communication with the unit is good and they phone me if needed. Mum and Dad are familiar with all the carers and we are grateful for their hard work and care. I have still not received my portal login - forms given in months ago and chased up several times.
Thank you for your review. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. It is great to hear how well your parents have settled in with us. For help with the Blua family app please contact BluaFamilySupport@bupa.com
Have been to see Joan a few times since she has been in Chilton Meadows and what a lovely welcome we got. Have now been to chocolate bingo twice and was amazed at the wonderful prizes and atmosphere.
Thank you for your kind words. We are so pleased that you have enjoyed visiting your friend at Chilton Meadows! Our Lifestyle and Wellbeing team work hard to make sure that everyone feels engaged- it's great to hear that you have enjoyed joining in too!
Mum is well looked after and is happy. I wish she could be encouraged to join in more activities!
Thank you for your feedback. We are pleased to hear that you feel at ease with your mother in our care. We will discuss your feedback with the home's manager to help them continually improve their service.
I cannot speak highly enough of the staff & this care home. They were amazing with my uncle and went above and beyond.
They treated my uncle with dignity and respect, even when his dementia made him be abusive and difficult to the staff.
We're so grateful that you've taken the time to share your thoughts. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Feedback like yours inspires us to continue to provide the very best care. Thank you for choosing Chilton Meadows for your uncle's stay.
My Mum had 3yrs plus here in beech House The staff are amazing hard working and caring. Then Beech house got closed which was disgusting 4 very vulnerable people most on end of life got there eviction letter .We had 4 weeks to find a new home the care home didn't help it was mums family and finally the local council .Mum had a horrendous move she got to new carehome terrified she had dementia and no thought towards mum was given for the moved .She moved to a amazing carehome outstanding all round .but through the stress of the move she sadly passed away with in 4 weeks .I always thought bupa was the best but no way SHAME ON BUPA AND CHILTON MEADOWS
We regularly review our homes to assess their suitability for providing high quality care for residents. Unfortunately, our review found that we could not continue to meet those standards on Beech Unit at Chilton...
My Mum spent her final years at Chiltern Meadows. Living overseas we had been very worried about the care Mum had been getting at home and a social worker found this home. From day one we realized the nursing staff were so caring and thoughtful and we felt Mum was safe, happy and finally being looked after properly. But even the office staff, gardeners, kitchen team, everyone, I can't say enough how wonderful they all are. They would make sure mum had daily visits, would bring their dogs to see her, always made sure she had bird feeders filled by her window. If you are looking for a home that goes above and beyond this is the place to choose. I don't think I can put into words how thankful we will always be to the staff there they really made it a home from home for our dear Mum
We appreciate you taking the time to leave your lovely review. We are happy to hear that you feel like your Mum received the very best care from all the staff at Chilton Meadows. Hopefully you can go away from this comforted by knowing your Mum received the best possible care in her final years.
Apart from minor hiccups the staff are courteous and friendly. We have a laugh sometimes - I find most of the staff kind and helpful and have settled into Gainsborough House very well. I will have been here for 2 years in April - I am now 97 years old.
Thank you for taking the time to leave your review. We are happy to hear you feel like a part of our Chilton Meadows family. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We hope to continue providing you with the best possible care.
I feel that Mum has settled well into the care home. I have always found it to be very clean and every member of staff are always kind and friendly and always help Mum. There are always lots of activities going on and mum has joined in with a lot of them. Mum has said there is plenty of food and if you don't like what is on the menu you can have something else. I definitely feel like Mum is very well looked after by staff who genuinely care.
Thank you for you lovely review. We are so pleased to hear how well your mother has settled in with us at Chilton Meadows. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We're thrilled to hear...
Carers, nurses & staff are friendly & very helpful when they have the time as they are always busy looking after someone. I have tried to move my mum into a room with a bigger window but always got snubbed by the manager, apart from that all is good.
We appreciate you taking the time to leave us your comments. It is wonderful to hear that your mother has settled in comfortably with us. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. We will discuss your feedback with the home's manager to help them continually improve their service.
Mum has been here for nearly two years now and I have nothing but praise for the care she has been given. The carers are very understanding of her dementia and physical needs and nothing is too much trouble for them. The entertainment team are also amazing. Mum particularly loves the musical entertainment and playing Bingo but has also taken part in baking, painting and flower arranging. Everyone is also very friendly and welcoming to all family visitors so we all feel like one big family. The variety of food is also very good, especially with her dietary needs.
It's always encouraging to read reviews like this. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. Thank you for recognizing the effort...
Quite good living here. I really enjoy the activities with the 3 ladies. I lost my husband who was also here and staff were very good.
We appreciate you sharing your experience with our home. It's lovely to know that you have been enjoying the activities and events at the home. Keeping our residents engaged and happy is one of our top priorities. We are sorry to hear about your loss. We're committed to continuing to support you and your family in every way we can.
We are very happy that my sister has settled so well. They have helped keep her independence. She loves crafts and the entertainment and the staff on Gainsbourgh are lovely & caring. The activity ladies are amazing.
Thank you for your lovely review. Hearing that our care brings you peace of mind truly means so much to us. We're delighted that you found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. Feedback like yours motivates us to keep striving to provide the highest standards of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2024Requires improvement
- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Chilton Meadows offers residential, nursing and dementia care. It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket. It also offers a space for people to rest, relax and recover with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
News (1) & Events (0)
- 07 Mar 2025
Chilton Meadows Bupa Care Home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...
There are no upcoming events for Chilton Meadows Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Chilton Meadows Care Home
What types of Care is Chilton Meadows Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chilton Meadows Care Home have?
There are 120 Single Rooms.
What are the Facilities & Services at Chilton Meadows Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chilton Meadows Care Home to the centre of Stowmarket?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chilton Meadows Care Home to verify any information. View our terms and conditions. Chilton Meadows Care Home has an Enhanced Service - more info.