Kirkley Manor Nursing Home

3 Kirkley Park Road, Lowestoft NR33 0LQ
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9.9 84 Reviews
  • Kirkley Manor Nursing Home, Lowestoft
Kirkley Manor Nursing Home is a nursing home by the sea, registered with the Care Quality Commission to treat complex care needs, which only qualified Nurses are allowed to provide. They employ their own team of fully trained and qualified nurses and carers, and never use agency staff. You can rest assured that they will meet your relative’s needs, whether it be a serious illness, physical disability, dementia, nursing care, or caring for them in the last stages of their life.

The home also has a full activities program delivered by dedicated trained staff and aims to have something for everyone. Whatever their level of ability, residents are supported to keep active in body and mind through enjoyable and stimulating beneficial pastimes, either individually or with others.

They are developing person-centred care practice. This means they focus on the person, not only their need. They listen and get to know each person's strengths, qualities, likes, dislikes, and their sense of humour, and as they and family members help them to understand their life story, you can be confident they will be supported to exercise as much choice and control over their life as possible.

They believe everyone is a unique individual, with unique talents, and that everyone deserves the same opportunity to live life to the full, so they don’t treat people differently based on their condition, especially dementia. You can be assured that your loved one will not be excluded, but rather supported to integrate and be involved with others in the life of the home.

They know that food and meals are important, so they employ fully trained in-house chefs who use fresh ingredients to produce a varied menu of home-cooked classic dishes, and from different cuisines, cooked and presented to meet individual dietary and nutritional needs.
You can relax knowing that your family member will safely enjoy tasty, attractive and nutritious meals.
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Care Provided by Kirkley Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1200 – £1500
  • Self-Funded Nursing Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1500

These prices are only a guideline, please contact Kirkley Manor Nursing Home to find out the exact price for your requirements.

Contact Kirkley Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kirkley Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicolae Niculescu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (10)
  • Single Rooms with Ensuite Wet Room (38)

Kirkley Manor Nursing Home Reviews (84)

9.9

Kirkley Manor Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 26 reviews in the last 2 years.
Over all time Kirkley Manor Nursing Home has 84 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kirkley Manor Nursing Home
  • 27
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Total of 84, showing 21-40
Review from Jean T (Granddaughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is really nice. They are so caring and helpful, always put a smile on the faces of people and visitors. They will have a chat with the visitors as well as the people that live there. They come in and check to see if earthing is OK, which is really nice to see, as well as offering visitors
a tea or coffee. They are friendly, cheerful and reliable. They are quick to answer if Nan pushes her button. This place is very professional and they make you feel at home and treat you as family, so caring, friendly and lovely. All staff deserve a medal and a pay rise, they never stop helping, all go above and beyond. This place is clean and always getting cleaned and nothing is left unattended. If Nan doesn't want anything on the menu, they make something else. They always have activities on for the people to do.
Reply from Gener Tayhopon, Home Manager at Kirkley Manor Nursing HomeThank you so much for your kind words! We're incredibly grateful for your recognition of the hard work our team at Kirkley Manor puts in day and night to ensure our residents receive top-notch care. Your review truly highlights the dedication and commitment we strive for. We're thrilled to hear that you feel welcomed and valued during your visits. Creating a warm and inviting atmosphere is one of our top priorities and we're glad it shines through. We aim to keep the smiles and positivity flowing at Kirkley Manor and your feedback reinforces that we're on the right track. Thank you for taking the time to share your experience!
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Review from Jill L (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum joined you in March 2024, I can not recommend Kirkley Manor high enough. Staff are wonderful keep you updated. Kirkley Manor is best place for Mum in a long time. I can finally relax between my visits. Thank you for all you do.
Reply from Gener Tayhopon, Home Manager at Kirkley Manor Nursing HomeWe're delighted to hear about your positive experience at Kirkley Manor! Knowing that our dedicated staff provide excellent care and keep you informed brings us great joy. Thank you for entrusting us with your mum's well-being. We're committed to maintaining the highest standards of care.
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Review from N D (Niece of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always welcoming and friendly. The family are given regular updates. Our relative is treated with respect and dignity and are happy with the care they receive. Overall I am very impressed.
Reply from Gener Tayhopon, Home Manager at Kirkley Manor Nursing HomeThank you for your incredibly uplifting review! Our team is truly dedicated to exceeding expectations and providing meaningful engagements, and it's wonderful to hear that you've experienced this firsthand. We're grateful for your kind words and look forward to continuing to serve you with excellence.
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Review from Irene S (Respite Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The treatment is very good. The staff are very helpful. The food is very good.
Reply from Gener Tayhopon, Home Manager at Kirkley Manor Nursing HomeThank you for your concise yet heartfelt review, which perfectly mirrors the consistent service we uphold at Kirkley Manor. We appreciate your kind words and eagerly anticipate the opportunity to care for you again in the future, should the need arise.
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Review from E G (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is welcoming to all residents and visitors alike. Every member of staff is determined to give each resident the highest level of care, always showing patience and understanding. Every level of need is met successfully, whether medical or social. I am kept up to date with changes in treatment
and needs. I have watched my mother steadily improve and I am reassured that in my absence she is safe and comfortable.
Reply from Gener Tayhopon, Home Manager at Kirkley Manor Nursing HomeThank you for your kind review! Your feedback holds great significance for us. We are committed to maintaining the high standards you've noted and will strive to consistently improve, aiming for nothing short of excellence.
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Review from Keith E (Son of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into the care home from the hospital on palliative care. She received excellent care, which made her last few weeks comfortable. The staff which we met were all caring and helpful. Nothing was too much trouble. A very friendly atmosphere. Wouldn't hesitate to recommend it to anyone. Kirkley
Manor is also in a lovely location a few minutes from the beach.
Reply from Gener Tayhopon, Home Manager at Kirkley Manor Nursing HomeThank you for your review. The team at Kirkley Manor takes pride in their abilities and compassion in nursing and care. I am pleased that you and your family acknowledge this level of passion that the team has shown and demonstrated while your mother was with us.
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Review from Angela S (Granddaughter of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandma spent 4 weeks having some rehabilitation after hospital before returning back home, she went from being unable to stand or walk unaided to walking with one carer's support. The home is extremely clean and doesn't smell like a typical care home, instead smells fresh and homely. Staff were extremely
friendly, always helpful with any enquiry and willing to help. Grandma always appeared happy and content during her stay, we will be forever thankful to all the staff who helped Grandma with her rehabilitation, you are all worth your weight in gold, thanks for the fun activities you allowed us to join in with too.
Reply from Leanne Chesney, Home Manager at Kirkley Manor Nursing HomeThank you for taking the time to leave your review and we hope your grandma is settling in well back at home, your kind words will be shared with the team.
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Review from Paul C (Brother-in-law of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy, my bother-in-law went in 24th December 2022. He is settled and seems happy.
Care home has called us regularly and kept us informed often. One-to-one with carer very good. Staff and I mean all, are always friendly and helpful at all times.
Reply from Leanne Chesney, Home Manager at Kirkley Manor Nursing HomeThank you for taking the time to review your loved ones care. Thank you for your kind words which will be shared with the team as it means a great deal to them to know thier hard work makes a difference.
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Review from Sally P (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was in Kirkley Manor Care Home for at least five weeks, prior to her passing away. I can’t praise the staff enough for how they gave Mum her dignity back after spending time in hospital for about three months. She was treated with utmost care and was always clean and in fresh bedclothes and
bed linen. Whenever I visited Mum, I always was greeted by staff, even if they weren’t directly looking after her. Special thanks to two members of staff who always knew what was going on from a nursing perspective. The healthcare assistants were also amazing in how they cared about their patients. They tried everything to get Mum to eat and drink and would often get something special for her. One of the touching things that happened was my daughter could visit with her twin boys who weren’t very old. This would not happen if she had remained in hospital. Special memories for us as a family. I would just like to say thank you for your love and care shown to us as a family. Thoroughly recommend Kirkley Manor.
Reply from Helen Jackson, Home Manager at Kirkley Manor Nursing HomeThank you for taking the time to review the care the team provided at Kirkley Manor. It means a lot to the team that their dedication made a difference and this review will be shared with the entire team.
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Review from J H (Husband of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, clean and helpful. Mum is looked after well.
Reply from Leanne Chesney, Home Manager at Kirkley Manor Nursing HomeThank you for taking the time to review Kirkley Manor, I will share your feedback with the team.
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Review from A C (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Kirkley Manor for four weeks, moving there straight from the hospital. She is extremely comfortable, and the standard of care is excellent. Mum is treated with kindness, and her dignity is never compromised. She has settled in very quickly and seems to be very happy.
Reply from Helen Jackson, Home Manager at Kirkley Manor Nursing HomeThank you for taking the time to review the Kirkley Manor; this positive review will be shared with the team. It is great to hear their hard work has resulted in a positive experience.
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Review from Glynis V (Daughter of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff very friendly and very caring at looking after my mother nothing was too much trouble. The home is a bright and very clean place, it struck me how it didn't smell of urine.
The food looks lovely, I liked how meat was pureed to make it easier for my mother to eat.
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Review from Anthony M (Son of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to my location in Australia as a permanent resident for 50 years, I am only able to see my mother once a year on her Birthday. Due to the fact of my mother's lack of mobility, I requested that we could have a small Birthday celebration in the grounds of this facility, a request that was granted.
Without hesitation, the staff provided all catering and could not have been more helpful.
Reply from Toni Bath, Home Manager at Kirkley Manor Nursing HomeThank you for the kind review. We really appreciate your comments.
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Review from J M (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I feel safe and sound that mother is in such a safe and comfortable care home. We as a family cannot fault the care and love our mother receives each and every day.
Reply from Toni Bath, Home Manager at Kirkley Manor Nursing HomeThank you for your kinds review. We do appreciate it.
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Review from Cathryn M (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived in Kirkley Manor for seven years. Throughout this time, she has been treated with care, kindness and good humour. Her medical care has been exemplary and her visitors are welcomed warmly. I am very grateful to everyone at Kirkley Manor for looking after her so well.
Reply from Toni Bath, Home Manager at Kirkley Manor Nursing HomeThank you for the kind review. This is a lovely home and we are pleased you are so happy with the service.
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Review from S M (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed with the nurses, staff and carers, and the overall running of the home, especially during the problems of Covidd19. Nothing has appeared to be too much trouble in caring for my mother or keeping her family informed.
Reply from Toni Bath, Home Manager at Kirkley Manor Nursing HomeThank you so much for the lovely review. We are delighted that you happy with the service we provide.
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Review from S F (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the care received very good. Staff are all very helpful, kind and polite.
I feel the food is limited as it's the same menu each week.
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Review from Sarah T (Resident) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The cleaners through to management are all lovely people - nothing's too much trouble. The food is good though the room is small and they brought me in a television as I was rather miserable about staying in this small room for 28 days without anything to occupy my mind.
Reply from Lavinia Carauleanu, Acting Home Manager at Kirkley Manor Nursing HomeDear Sarah,

I hope you keep well. Thank you so much for the feedback given, all of us much appreciated it. Unfortunately, on your admission day that was the bedroom available although the home has beautiful bigger sized bedrooms and beautiful lounges, we feel sorry that you refused to come downstairs to see the rest of our home.

Kindest Regards,
Lavinia
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Review from Eileen F (Sister of Resident) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experience very good, make you very welcome. I, myself, would recommend anybody to let their relatives come to the nursing home.
Reply from Lavinia Carauleanu, Acting Home Manager at Kirkley Manor Nursing HomeDear Eileen, thank you so much for your lovely feedback. We all of us much appreciate your feedback.
Kind Regards.
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Review from Elena M (Great-Niece of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Kirkley Manor are lovely and all work very hard. My aunt is always kept comfortable.
It would be great if the home had an activities co-ordinator, although I realise that staff are hard to find in the current climate.
Reply from Sue McBroom, Home Manager at Kirkley Manor Nursing HomeDear Elena,
Thank you for your feedback. Our home is currently advertising for an activities co-ordinator and the staff are interacting with the residents doing short activities. Hopefully we will find the appropriate person for the job, once again your feedback is much appreciated.
Kind Regards
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Kirkley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Kirkley Manor Nursing Home is calculated as follows: ( (266 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 302 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kirkley Manor Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (3)

Sarah

Sarah Blackburn

Job Title: Home Manager

Sarah is the Home Manager at Kirkley Manor.

Ashly

Ashly Joseph

Job Title: Deputy Manager

With over 15 years of nursing experience, I bring a wealth of knowledge and dedication to my role as Deputy Manager at Kirkley Manor Care Home. After completing my nursing education in India in 2006, I moved to the UK in 2008, where I had the opportunity to work in both care homes and acute hospital settings. I joined Kirkley Manor in May 2024 as a registered nurse, embracing my commitment to high-quality care and leadership. My passion lies in advocating for vulnerable individuals and fostering a supportive, compassionate environment, which has been instrumental in my advancement to Deputy Manager. Known for my strong clinical skills, compassionate care, and team-building abilities, I strive to create a thriving environment where both residents and staff feel supported and valued.


Outside of work, I cherish spending time with my family and friends. Sharing special moments with my husband and children keeps me grounded and inspired in my mission to deliver exceptional care at Kirkley Manor.

Matt

Matt Dale

Job Title: Head Chef

Starting my journey as a commis chef in the hospitality sector, I steadily rose through the ranks of the kitchen brigade, leading to my current role as the home's Head Chef. My keen interest in hydration and nutrition proves invaluable in maintaining residents' optimal health, leading me to actively participate in Kirkley Manor's nutritional forum.


Beyond my culinary expertise, I thrive on engaging with residents, fostering a sense of belonging with the meals served. My comfort in running the kitchen is matched only by my contentment in the care sector, relishing the homely atmosphere at Kirkley Manor.


Outside of work, my passion extends to being a dedicated season ticket holder for Ipswich Town, alongside my commitment to my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kirkley Manor Nursing Home to verify any information. View our terms and conditions. Kirkley Manor Nursing Home has an Enhanced Service - more info.