Kirkley Manor Nursing Home

3 Kirkley Park Road, Lowestoft NR33 0LQ
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9.9 84 Reviews
  • Kirkley Manor Nursing Home, Lowestoft
Kirkley Manor Nursing Home is a nursing home by the sea, registered with the Care Quality Commission to treat complex care needs, which only qualified Nurses are allowed to provide. They employ their own team of fully trained and qualified nurses and carers, and never use agency staff. You can rest assured that they will meet your relative’s needs, whether it be a serious illness, physical disability, dementia, nursing care, or caring for them in the last stages of their life.

The home also has a full activities program delivered by dedicated trained staff and aims to have something for everyone. Whatever their level of ability, residents are supported to keep active in body and mind through enjoyable and stimulating beneficial pastimes, either individually or with others.

They are developing person-centred care practice. This means they focus on the person, not only their need. They listen and get to know each person's strengths, qualities, likes, dislikes, and their sense of humour, and as they and family members help them to understand their life story, you can be confident they will be supported to exercise as much choice and control over their life as possible.

They believe everyone is a unique individual, with unique talents, and that everyone deserves the same opportunity to live life to the full, so they don’t treat people differently based on their condition, especially dementia. You can be assured that your loved one will not be excluded, but rather supported to integrate and be involved with others in the life of the home.

They know that food and meals are important, so they employ fully trained in-house chefs who use fresh ingredients to produce a varied menu of home-cooked classic dishes, and from different cuisines, cooked and presented to meet individual dietary and nutritional needs.
You can relax knowing that your family member will safely enjoy tasty, attractive and nutritious meals.
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Care Provided by Kirkley Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1200 – £1500
  • Self-Funded Nursing Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1500

These prices are only a guideline, please contact Kirkley Manor Nursing Home to find out the exact price for your requirements.

Contact Kirkley Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kirkley Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicolae Niculescu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (10)
  • Single Rooms with Ensuite Wet Room (38)

Kirkley Manor Nursing Home Reviews (84)

9.9

Kirkley Manor Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 26 reviews in the last 2 years.
Over all time Kirkley Manor Nursing Home has 84 reviews.

Overall Experience
  • 61
  • 20
  • 3
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Date Published
  • 84
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Reviewer Connection to Kirkley Manor Nursing Home
  • 27
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  • 9
  • 5
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  • 3
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  • 1
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  • 1
  • 1
  • 1
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Total of 84, showing 61-80
Review from Shaun C (Son of Resident) published on 13 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has lived here for 15 months and has settled well. The staff are all friendly, helpful and attentive to dad's needs and are equally welcoming to visitors. As I write this on Thursday dad has already participated in games afternoon on Monday, a visit from local school children on Tuesday and a local
singer on Wednesday. I would, and indeed have recommended Kirkley Manor to friends who have parents in similar situations.
Reply from Nick Secker, Home Manager at Kirkley Manor Nursing HomeThank you for your kind words and positive review. As a team, we are always striving to improve, both by learning from what we do well and also areas we can improve. Your feedback helps us to do this. It is our privilege to continue to support your Dad in every way we can.
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Review from Ian M (Son of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Kirkley Manor for 6 weeks now. We were worried at first about the care he was going to get, but everything has been fantastic. Dad is able to get up and go to the lounges and join in the activities there. All the staff are first class and will do anything for him and us as a family.
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Review from Lee P (Son of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for over 3 years.
I have found the care and attention very good.
A friendly environment.
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Review from Phyllis C (Friend of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a friendly caring place. All the staff are wonderful. Very welcoming.
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Review from Stanley O (Son of Resident) published on 2 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is run with compassion, professionalism and dedication. My mother is always their first priority as I am sure all the residents are. The staff are always on hand to answer any concerns as is the management.
My mum has stayed at four other care homes as I recall and not one of these can
compare with Kirkley Manor and last but not least I would like to thank you for looking after my mother.
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Review from J R (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a good welcome at reception when I arrive. Clean and tidy everywhere. All staff and management friendly. The residents are well looked after. Mum has settled in very well. The chef asked for mum's preferences and has obliged. Entertainment staff very good and mum enjoys the regular singer on
a Wednesday very much. A great improvement in mum since she moved to Kirkley Manor just over 2 years ago.
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Review from David L (Son of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very well run home, very caring staff. Very clean. Residents seem happy and content.
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Review from Kevin B (Brother of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident for four months. The care he has had has been excellent, staff are very friendly and helpful.


The management are always willing to chat and deal with any worries we may have.

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Review from John N (Husband of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very alert to residents needs. I am a retired senior teacher who has much to do with the 16-19-year-olds. I have been impressed with the younger staff who have recently left school. They must be carefully tutored by the older staff.


My son was very impressed with his discussion with

the manager.
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Review from R S (Husband of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home with first class staff.
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Review from R W (Resident) assisted by family/friend published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here approx 3 years. I have been very happy with the care provided. The staff are very helpful and friendly.
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Review from L W (Wife of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, I would give the home a good report. My husband is very happy here, loves the company and the staff are very kind to him as they are to all the residents. They do really seem to care.
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Review from Jean W (Daughter-in-law of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased. They always sort any problems big or small. Can't thank them enough for looking after my mother in law. She is always smiling which she did not do when she was home alone.
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Review from Christine B (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful manager. Some very caring staff. Clean home.
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Review from Trevor W (Son of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very pleased. They seem to want to sort out any problems.
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Review from Marion F (Daughter-in-law of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had a very positive residents relatives meeting. All points raised were dealt with thoroughly and positively.
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Review from Ann D (Friend of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Although my friend has only recently had to move into care, she was welcomed warmly by all the staff and made to feel very special. It has been difficult for her to be in a position of requiring help as she is fiercely independent but the staff have been kind, caring, encouraging and even loving to
her.
I too have always been welcomed warmly and everyone has been happy to answer any questions.
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Review from A S (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone who visited my mother commented on the caring and welcoming attitudes of staff. Nothing was too much trouble.
Staff always greeted me with a friendly smile and an update on my mother's health. There were always adequate numbers of staff on duty. When giving care to my mother, staff always
treated her with the utmost courtesy and respect.
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Review from Tina R (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for almost two years. The staff are wonderful and always giving her cuddles and dancing with her when she wants it. We love the fact there are no restrictions on visits. We feel she is safe and gets the best care possible, something we couldn't manage. Her room is her safe
haven and she loves it. She is very mobile and walks around a lot in the night, this is not a problem for the staff.
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Review from Ann P (Relative of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is very well looked after, is very happy where she is and enjoys the food (and she's an extremely fussy eater)! All the staff are helpful, friendly, attentive and efficient and treat the residents with kindness and respect. When it was my relatives birthday (102) the staff made a real fuss
of her and she (and we) enjoyed the little party that the home organised for her.


Should anything be unsatisfactory (which it isn't) I feel that my comments would be welcome, either at one of the regular "residents and relatives" meetings or in a separate meeting.

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Kirkley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Kirkley Manor Nursing Home is calculated as follows: ( (266 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 302 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kirkley Manor Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (3)

Sarah

Sarah Blackburn

Job Title: Home Manager

Sarah is the Home Manager at Kirkley Manor.

Ashly

Ashly Joseph

Job Title: Deputy Manager

With over 15 years of nursing experience, I bring a wealth of knowledge and dedication to my role as Deputy Manager at Kirkley Manor Care Home. After completing my nursing education in India in 2006, I moved to the UK in 2008, where I had the opportunity to work in both care homes and acute hospital settings. I joined Kirkley Manor in May 2024 as a registered nurse, embracing my commitment to high-quality care and leadership. My passion lies in advocating for vulnerable individuals and fostering a supportive, compassionate environment, which has been instrumental in my advancement to Deputy Manager. Known for my strong clinical skills, compassionate care, and team-building abilities, I strive to create a thriving environment where both residents and staff feel supported and valued.


Outside of work, I cherish spending time with my family and friends. Sharing special moments with my husband and children keeps me grounded and inspired in my mission to deliver exceptional care at Kirkley Manor.

Matt

Matt Dale

Job Title: Head Chef

Starting my journey as a commis chef in the hospitality sector, I steadily rose through the ranks of the kitchen brigade, leading to my current role as the home's Head Chef. My keen interest in hydration and nutrition proves invaluable in maintaining residents' optimal health, leading me to actively participate in Kirkley Manor's nutritional forum.


Beyond my culinary expertise, I thrive on engaging with residents, fostering a sense of belonging with the meals served. My comfort in running the kitchen is matched only by my contentment in the care sector, relishing the homely atmosphere at Kirkley Manor.


Outside of work, my passion extends to being a dedicated season ticket holder for Ipswich Town, alongside my commitment to my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kirkley Manor Nursing Home to verify any information. View our terms and conditions. Kirkley Manor Nursing Home has an Enhanced Service - more info.