Kirkley Manor Nursing Home

3 Kirkley Park Road, Lowestoft NR33 0LQ
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9.9 82 Reviews
  • Kirkley Manor Nursing Home, Lowestoft
Kirkley Manor Nursing Home is a nursing home by the sea, registered with the Care Quality Commission to treat complex care needs, which only qualified Nurses are allowed to provide. They employ their own team of fully trained and qualified nurses and carers, and never use agency staff. You can rest assured that they will meet your relative’s needs, whether it be a serious illness, physical disability, dementia, nursing care, or caring for them in the last stages of their life.

The home also has a full activities program delivered by dedicated trained staff and aims to have something for everyone. Whatever their level of ability, residents are supported to keep active in body and mind through enjoyable and stimulating beneficial pastimes, either individually or with others.

They are developing person-centred care practice. This means they focus on the person, not only their need. They listen and get to know each person's strengths, qualities, likes, dislikes, and their sense of humour, and as they and family members help them to understand their life story, you can be confident they will be supported to exercise as much choice and control over their life as possible.

They believe everyone is a unique individual, with unique talents, and that everyone deserves the same opportunity to live life to the full, so they don’t treat people differently based on their condition, especially dementia. You can be assured that your loved one will not be excluded, but rather supported to integrate and be involved with others in the life of the home.

They know that food and meals are important, so they employ fully trained in-house chefs who use fresh ingredients to produce a varied menu of home-cooked classic dishes, and from different cuisines, cooked and presented to meet individual dietary and nutritional needs.
You can relax knowing that your family member will safely enjoy tasty, attractive and nutritious meals.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 71 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

These prices are only a guideline, please contact Kirkley Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nicolae Niculescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (10)

Kirkley Manor Nursing Home Reviews (82)

9.9

Kirkley Manor Nursing Home has a Review Score of 9.9 (9.870) out of 10, based on 25 reviews in the last 2 years.
Over all time Kirkley Manor Nursing Home has 82 reviews.

Overall Experience
  • 59
  • 20
  • 3
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Date Published
  • 82
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  • 25
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Reviewer Connection to Kirkley Manor Nursing Home
  • 27
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  • 9
  • 5
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  • 3
  • 3
  • 3
  • 2
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  • 1
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  • 1
  • 1
  • 1
  • 1
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Total of 82, showing 61-80
Review from Lee P (Son of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for over 3 years.
I have found the care and attention very good.
A friendly environment.
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Review from Phyllis C (Friend of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a friendly caring place. All the staff are wonderful. Very welcoming.
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Review from Stanley O (Son of Resident) published on 2 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is run with compassion, professionalism and dedication. My mother is always their first priority as I am sure all the residents are. The staff are always on hand to answer any concerns as is the management.
My mum has stayed at four other care homes as I recall and not one of these can
compare with Kirkley Manor and last but not least I would like to thank you for looking after my mother.
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Review from J R (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a good welcome at reception when I arrive. Clean and tidy everywhere. All staff and management friendly. The residents are well looked after. Mum has settled in very well. The chef asked for mum's preferences and has obliged. Entertainment staff very good and mum enjoys the regular singer on
a Wednesday very much. A great improvement in mum since she moved to Kirkley Manor just over 2 years ago.
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Review from David L (Son of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very well run home, very caring staff. Very clean. Residents seem happy and content.
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Review from Kevin B (Brother of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident for four months. The care he has had has been excellent, staff are very friendly and helpful.


The management are always willing to chat and deal with any worries we may have.

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Review from John N (Husband of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very alert to residents needs. I am a retired senior teacher who has much to do with the 16-19-year-olds. I have been impressed with the younger staff who have recently left school. They must be carefully tutored by the older staff.


My son was very impressed with his discussion with

the manager.
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Review from R S (Husband of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home with first class staff.
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Review from R W (Resident) assisted by family/friend published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here approx 3 years. I have been very happy with the care provided. The staff are very helpful and friendly.
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Review from L W (Wife of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, I would give the home a good report. My husband is very happy here, loves the company and the staff are very kind to him as they are to all the residents. They do really seem to care.
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Review from Jean W (Daughter-in-law of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased. They always sort any problems big or small. Can't thank them enough for looking after my mother in law. She is always smiling which she did not do when she was home alone.
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Review from Christine B (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful manager. Some very caring staff. Clean home.
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Review from Trevor W (Son of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very pleased. They seem to want to sort out any problems.
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Review from Marion F (Daughter-in-law of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had a very positive residents relatives meeting. All points raised were dealt with thoroughly and positively.
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Review from Ann D (Friend of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Although my friend has only recently had to move into care, she was welcomed warmly by all the staff and made to feel very special. It has been difficult for her to be in a position of requiring help as she is fiercely independent but the staff have been kind, caring, encouraging and even loving to
her.
I too have always been welcomed warmly and everyone has been happy to answer any questions.
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Review from A S (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone who visited my mother commented on the caring and welcoming attitudes of staff. Nothing was too much trouble.
Staff always greeted me with a friendly smile and an update on my mother's health. There were always adequate numbers of staff on duty. When giving care to my mother, staff always
treated her with the utmost courtesy and respect.
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Review from Tina R (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for almost two years. The staff are wonderful and always giving her cuddles and dancing with her when she wants it. We love the fact there are no restrictions on visits. We feel she is safe and gets the best care possible, something we couldn't manage. Her room is her safe
haven and she loves it. She is very mobile and walks around a lot in the night, this is not a problem for the staff.
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Review from Ann P (Relative of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is very well looked after, is very happy where she is and enjoys the food (and she's an extremely fussy eater)! All the staff are helpful, friendly, attentive and efficient and treat the residents with kindness and respect. When it was my relatives birthday (102) the staff made a real fuss
of her and she (and we) enjoyed the little party that the home organised for her.


Should anything be unsatisfactory (which it isn't) I feel that my comments would be welcome, either at one of the regular "residents and relatives" meetings or in a separate meeting.

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Review from B H (Power of Attorney of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident has been here for four weeks and so far he's been looked after very well.
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Review from John A (Son of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always friendly staff. Excellent care for my mother, she is treated with care, affection and dignity. Good range of activities for residents and staff always available to chat for advice and updates. I couldn't wish for a better home for my 95-year-old mother. She has been at Kirkley Manor for eight
years. The home continues to improve.
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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Kirkley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Kirkley Manor Nursing Home is calculated as follows: ( (256 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 292 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kirkley Manor Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Nicolae

Nicolae Niculescu

Job Title: Home Manager

Nicolae Niculescu is an experienced and compassionate healthcare professional with over 20 years of nursing experience and more than 15 years working in the care sector. For the past 8+ years, Nicolae has held senior management roles, where he has demonstrated strong leadership, clinical insight, and a deep commitment to delivering person-centred care. With a solid foundation in nursing, Nicolae brings both clinical expertise and a thoughtful, human approach to his leadership. His management style is rooted in professionalism, empathy, and the belief that high-quality care begins with a supported and motivated team. Known for his calm demeanour, high standards, and ability to foster positive working environments, Nicolae is dedicated to enhancing the well-being of residents and staff alike.

Ashly

Ashly Joseph

Job Title: Deputy Manager

With over 15 years of nursing experience, I bring a wealth of knowledge and dedication to my role as Deputy Manager at Kirkley Manor Care Home. After completing my nursing education in India in 2006, I moved to the UK in 2008, where I had the opportunity to work in both care homes and acute hospital settings. I joined Kirkley Manor in May 2024 as a registered nurse, embracing my commitment to high-quality care and leadership. My passion lies in advocating for vulnerable individuals and fostering a supportive, compassionate environment, which has been instrumental in my advancement to Deputy Manager. Known for my strong clinical skills, compassionate care, and team-building abilities, I strive to create a thriving environment where both residents and staff feel supported and valued.


Outside of work, I cherish spending time with my family and friends. Sharing special moments with my husband and children keeps me grounded and inspired in my mission to deliver exceptional care at Kirkley Manor.

Matthew

Matthew South

Job Title: Hospitality Manager

I have been in Hospitality for the past 20 years, managing various areas including Hotels & Restaurants/Pubs and managing events across Norfolk & Suffolk. My experience has enabled me to work within lots of different environments, but the basis has always been the same for me, and that is, if you have happy people, then you will have a happy and enjoyable environment, which is key to success. I am a big believer in hospitality being something that everyone should enjoy, whether you are an employee within Hospitality or a customer/resident. With my experience, this has enabled me to have a good understanding of all areas and departments, and this enables me to be able to make a difference in all areas and ensure that all departments can deliver a high level of service. I am passionate about what I do, and my main focus is on people. Talking to people and seeing them smile and be happy is what gives me satisfaction.


In my own time, my passion is my family, and nothing gives me greater enjoyment than spending time with my wife and son and the rest of my family and friends and creating memories and experiences together. Alongside that, I love to play tennis and run and go on walks in the countryside.

Matt

Matt Dale

Job Title: Head Chef

Starting my journey as a commis chef in the hospitality sector, I steadily rose through the ranks of the kitchen brigade, leading to my current role as the home's Head Chef. My keen interest in hydration and nutrition proves invaluable in maintaining residents' optimal health, leading me to actively participate in Kirkley Manor's nutritional forum.


Beyond my culinary expertise, I thrive on engaging with residents, fostering a sense of belonging with the meals served. My comfort in running the kitchen is matched only by my contentment in the care sector, relishing the homely atmosphere at Kirkley Manor.


Outside of work, my passion extends to being a dedicated season ticket holder for Ipswich Town, alongside my commitment to my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kirkley Manor Nursing Home to verify any information. View our terms and conditions. Kirkley Manor Nursing Home has an Enhanced Service - more info.