Kirkley Manor Nursing Home

3 Kirkley Park Road, Lowestoft NR33 0LQ
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9.9 82 Reviews
  • Kirkley Manor Nursing Home, Lowestoft
Kirkley Manor Nursing Home is a nursing home by the sea, registered with the Care Quality Commission to treat complex care needs, which only qualified Nurses are allowed to provide. They employ their own team of fully trained and qualified nurses and carers, and never use agency staff. You can rest assured that they will meet your relative’s needs, whether it be a serious illness, physical disability, dementia, nursing care, or caring for them in the last stages of their life.

The home also has a full activities program delivered by dedicated trained staff and aims to have something for everyone. Whatever their level of ability, residents are supported to keep active in body and mind through enjoyable and stimulating beneficial pastimes, either individually or with others.

They are developing person-centred care practice. This means they focus on the person, not only their need. They listen and get to know each person's strengths, qualities, likes, dislikes, and their sense of humour, and as they and family members help them to understand their life story, you can be confident they will be supported to exercise as much choice and control over their life as possible.

They believe everyone is a unique individual, with unique talents, and that everyone deserves the same opportunity to live life to the full, so they don’t treat people differently based on their condition, especially dementia. You can be assured that your loved one will not be excluded, but rather supported to integrate and be involved with others in the life of the home.

They know that food and meals are important, so they employ fully trained in-house chefs who use fresh ingredients to produce a varied menu of home-cooked classic dishes, and from different cuisines, cooked and presented to meet individual dietary and nutritional needs.
You can relax knowing that your family member will safely enjoy tasty, attractive and nutritious meals.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 71 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

These prices are only a guideline, please contact Kirkley Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nicolae Niculescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (10)

Kirkley Manor Nursing Home Reviews (82)

9.9

Kirkley Manor Nursing Home has a Review Score of 9.9 (9.870) out of 10, based on 25 reviews in the last 2 years.
Over all time Kirkley Manor Nursing Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kirkley Manor Nursing Home
  • 27
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Total of 82, showing 41-60
Review from Des K (Resident) published on 26 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Without a doubt superb. The support I have received is amzing. They have treated me with respect and dignity.
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Review from Alan S (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff extremely helpful, understanding and a good sense of humour.
Reply from Sue McBroom, Home Manager at Kirkley Manor Nursing Home

Thank you very much for your review. We really appreciate your feedback.

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Review from Christine D (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Generally, Kirkley is ok. Mostly the staff are amazing but under so much pressure due to lack of colleagues. The food and cleanliness are satisfactory. The Kingswood staff, nurses and receptionist give 110% and look after mum well. More staff needed and they desperately need some new wheelchairs.
Reply from Sue McBroom, Home Manager at Kirkley Manor Nursing Home

Thank you for your valued feedback, our staff do an amazing job. We now have some new wheelchairs to be utilised by families. We are always looking at staffing. We use a dependency tool that currently shows we are staffed appropriately and we are sorry your perception is different.

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Review from Edward M (Husband of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience while visiting my wife has been very good and the staff have been very helpful and kind.
Reply from Sue McBroom, Home Manager at Kirkley Manor Nursing Home

Thank you very much for your review we appreciate your feedback.

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Review from Fiona W (Daughter of Resident) published on 2 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has lost part of his leg due to amputation. He is quite set in his ways and he can be quite stubborn at times. The staff are now used to my dad and they always manage to look after him and his needs, always with a smile on their faces. They are so compassionate and kind - nothing is too much
trouble for them. A massive thank you to you all, as I know what pressure you are under.
Reply from Sue McBroom, Home Manager at Kirkley Manor Nursing Home

Thank you very much for your positive review. It is a pleasure to care for him.

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Review from Pat L (Wife of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent the last four months of his life at Kirkley. The staff gave him the best care, they were incredibly kind and considerate towards him, and us, his family. Nothing was too much trouble and most of all, the staff gave him time, to chat, to sort out his phone, his beard trimmer and TV.
At the end of his life this week, the staff were impressive, allowing my husband dignity in death and showing us understanding and compassion. We can't thank all the staff enough for his end of life care: he was content and it showed. A huge thank you.
Reply from Sue McBroom, Home Manager at Kirkley Manor Nursing Home

Thank you for taking the time to write this review. The team from Kirkley Manor really appreciate your feedback.

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Review from Lynn (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with Mum's care at this home.
Safe and caring.
Staff are very good.
Mum's dementia is dealt with dignity.
Friendly, approachable staff.
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Review from J M (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came in for end of life after a major stroke, unable to do anything. She is not eating solids, doing activities, feeding herself and is happy. Staff are friendly, attentive to Mum's needs, provide numerous activities and stimulation. She has thrived in the home and I am very pleased with all aspects.
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Review from Peter T (Friend of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friend of a resident for four years. As her daughter and brother only visit her on rare occasions so as she was transferred for respite purposes in December and is now going to become a resident, will continue as a friend to do so and am very happy with the standard of care your staff provide.
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Review from Ian (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Kirkley Manor since August 2019. Everyone cares for my father very well. The lady at front reception is so very helpful. The main problem is the food is not very good at all. We do not have to worry about my dad at all.
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Review from S S (Wife of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kirkley Manor does not have kerb appeal but it's what happens inside that's important. All the staff make you feel welcome and are willing to find the right person to speak to you if you have a problem they can't help you with. As well as care needs, carers make time to talk to all the residents as
individuals and know their interests. Nursing staff are available if you need to talk to them, as is the management. Activities have a new programme. To keep families and residents up to date about what is happening, regular meetings are held with the manager.
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Review from D S (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is now bedridden and not involved in activities so I not able to comment. The staff are caring and considerate and the cleanliness has improved during the last twelve months. Whilst it is understandable, Mum's personal hygiene standard seems to have dropped since she has become bedridden.
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Review from Gill B (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am delighted at the way my mum's life has changed most of all. She looks much better and she seems calmer and if it's possible, happier. Thanks to all the staff who have made this happen - she is not just left in her room. She looks very comfortable in the lovely, comfortable chair that has been put
in her room.
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Review from Sandra (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Kirkley Manor for 2 1/2 years. She has never been happier, she is receiving the best care she possibly could. I have peace of mind knowing she is in safe hands.
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Review from Ernie S (Husband of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ever since my wife was admitted to Kirkley Manor in November 2018, she has been treated with respect and kindness by all the staff that have come into contact with her. Something that is most important, she has been treated with dignity.
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Review from Tracy C (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the standard of care provided at Kirkley Manor and cannot recommend it highly enough. The home is very clean and has a friendly atmosphere. The care and attention given by the staff are second to none and nothing is ever too much trouble.
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Review from Debbie C (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers and staff are brilliant but seem to me don't have enough time to do everything.
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Review from C B (Husband of Resident) published on 22 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my wife receives from the staff at Kirkley Manor is brilliant. All staff have time to spend with her and will always listen if I have any questions. I can not fault them in any way. The management will always help also.
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Review from Shaun C (Son of Resident) published on 13 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has lived here for 15 months and has settled well. The staff are all friendly, helpful and attentive to dad's needs and are equally welcoming to visitors. As I write this on Thursday dad has already participated in games afternoon on Monday, a visit from local school children on Tuesday and a local
singer on Wednesday. I would, and indeed have recommended Kirkley Manor to friends who have parents in similar situations.
Reply from Nick Secker, Home Manager at Kirkley Manor Nursing Home

Thank you for your kind words and positive review. As a team, we are always striving to improve, both by learning from what we do well and also areas we can improve. Your feedback helps us to do this. It is our privilege to continue to support your Dad in every way we can.

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Review from Ian M (Son of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Kirkley Manor for 6 weeks now. We were worried at first about the care he was going to get, but everything has been fantastic. Dad is able to get up and go to the lounges and join in the activities there. All the staff are first class and will do anything for him and us as a family.
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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Kirkley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Kirkley Manor Nursing Home is calculated as follows: ( (256 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 292 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kirkley Manor Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Nicolae

Nicolae Niculescu

Job Title: Home Manager

Nicolae Niculescu is an experienced and compassionate healthcare professional with over 20 years of nursing experience and more than 15 years working in the care sector. For the past 8+ years, Nicolae has held senior management roles, where he has demonstrated strong leadership, clinical insight, and a deep commitment to delivering person-centred care. With a solid foundation in nursing, Nicolae brings both clinical expertise and a thoughtful, human approach to his leadership. His management style is rooted in professionalism, empathy, and the belief that high-quality care begins with a supported and motivated team. Known for his calm demeanour, high standards, and ability to foster positive working environments, Nicolae is dedicated to enhancing the well-being of residents and staff alike.

Ashly

Ashly Joseph

Job Title: Deputy Manager

With over 15 years of nursing experience, I bring a wealth of knowledge and dedication to my role as Deputy Manager at Kirkley Manor Care Home. After completing my nursing education in India in 2006, I moved to the UK in 2008, where I had the opportunity to work in both care homes and acute hospital settings. I joined Kirkley Manor in May 2024 as a registered nurse, embracing my commitment to high-quality care and leadership. My passion lies in advocating for vulnerable individuals and fostering a supportive, compassionate environment, which has been instrumental in my advancement to Deputy Manager. Known for my strong clinical skills, compassionate care, and team-building abilities, I strive to create a thriving environment where both residents and staff feel supported and valued.


Outside of work, I cherish spending time with my family and friends. Sharing special moments with my husband and children keeps me grounded and inspired in my mission to deliver exceptional care at Kirkley Manor.

Matthew

Matthew South

Job Title: Hospitality Manager

I have been in Hospitality for the past 20 years, managing various areas including Hotels & Restaurants/Pubs and managing events across Norfolk & Suffolk. My experience has enabled me to work within lots of different environments, but the basis has always been the same for me, and that is, if you have happy people, then you will have a happy and enjoyable environment, which is key to success. I am a big believer in hospitality being something that everyone should enjoy, whether you are an employee within Hospitality or a customer/resident. With my experience, this has enabled me to have a good understanding of all areas and departments, and this enables me to be able to make a difference in all areas and ensure that all departments can deliver a high level of service. I am passionate about what I do, and my main focus is on people. Talking to people and seeing them smile and be happy is what gives me satisfaction.


In my own time, my passion is my family, and nothing gives me greater enjoyment than spending time with my wife and son and the rest of my family and friends and creating memories and experiences together. Alongside that, I love to play tennis and run and go on walks in the countryside.

Matt

Matt Dale

Job Title: Head Chef

Starting my journey as a commis chef in the hospitality sector, I steadily rose through the ranks of the kitchen brigade, leading to my current role as the home's Head Chef. My keen interest in hydration and nutrition proves invaluable in maintaining residents' optimal health, leading me to actively participate in Kirkley Manor's nutritional forum.


Beyond my culinary expertise, I thrive on engaging with residents, fostering a sense of belonging with the meals served. My comfort in running the kitchen is matched only by my contentment in the care sector, relishing the homely atmosphere at Kirkley Manor.


Outside of work, my passion extends to being a dedicated season ticket holder for Ipswich Town, alongside my commitment to my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kirkley Manor Nursing Home to verify any information. View our terms and conditions. Kirkley Manor Nursing Home has an Enhanced Service - more info.