Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
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9.7 171 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court, located in Ipswich, offers outstanding person-centred residential care, dementia care, nursing care, and short-term respite stays.

The home features four bespoke, ground-floor care communities, each with its own tranquil and private quiet lounge to share meaningful moments together with family and friends.

These smaller communities help residents feel safe and comfortable in familiar surroundings; while ensuring they have 24/7 access to the support they need.

Bedrooms are equipped with a resident interaction nurse-call system, and the home’s dining rooms provide nutritious, home-cooked meals and a choice of dishes from seasonal menus developed by the home's chef teams.

Each community also has an Activities Lounge, giving residents the freedom to take part in a rich, resident-led Lifestyles programmes, while also offering the option to enjoy home events and celebrations.

Avocet Court also benefits from a welcoming café, patio terraces, and beautifully landscaped gardens, which are frequently praised by residents and visitors alike.

The home's nursing and care teams are highly trained and professionally developed to deliver exceptional, bespoke care to everyone who calls Avocet Court their home.
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Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

These prices are only a guideline, please contact Avocet Court Care Home to find out the exact price for your requirements.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Avocet Court Care Home Reviews (171)

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.729) out of 10, based on 57 reviews in the last 2 years.
Over all time Avocet Court Care Home has 171 reviews.

Overall Experience
  • 125
  • 38
  • 4
  • 3
  • 1
Date Published
  • 171
  • 15
  • 34
  • 57
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Reviewer Connection to Avocet Court Care Home
  • 49
  • 33
  • 24
  • 16
  • 7
  • 6
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 171, showing 81-100
Review from Garry M (Son of Resident) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring and attentive carers. Every possible food option was made available and tried (Dad could be quite fussy!). Room was cosy and warm. Wonderful people who gave Dad the best possible experience. Love and thanks to all staff.
Reply from General Manager at Avocet Court Care HomeThank you very much for your lovely review. It is so pleasing to hear. We are very proud of our Avocet team and will pass on your lovely review.
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Review from Gary C (Son of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all very attentive to the needs of residents and visitors and can't do enough to help. The in-house cafe is an excellent place to have the family with plenty of space, it's clean and comfortable with a great selection of hot drinks, cold juice, and light snacks. I would recommend to anybody
who has the need for care that Avocet Court Care Home is the best place to trust your loved one's care needs are taken care of.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, we are happy that your first experience in a care home is a happy one and we are delighted to care for your mum.
We are very proud of our team.
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Review from M C (Daughter of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum placed here for palliative care, have no complaints at all, everyone goes above and beyond to help her, mentally, medically, physically, the social side is very good but Mum doesn't join in. Food excellent and often she has asked for something off menu and received it. Rooms always clean and tidy,
staff friendly and compassionate. Our questions always answered. Will apply here when my time comes.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your kind review. It is our absolute pleasure to read your comments with regards to Mum's care at Avocet Court. Many thanks, we will share your lovely feedback with our team.
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Review from L F (Daughter of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were met by a friendly receptionist who looked after is then showed us to my mum. Mum was made very welcome by the very friendly and knowledgeable staff. Very good food, with a great variety of choices.
Reply from The Manager, General Manager at Avocet Court Care HomeI'm very pleased that your first impression has been a pleasant one; we will share your lovely feedback with the team.
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Review from Margaret C (Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the treatment I have received.
Everyone has been so kind.
Reply from The Manager at Avocet Court Care HomeGlad you enjoyed your stay with us at Avocet Court; we wish you all the very best for the future and feel free to drop in for a coffee and a chat anytime.
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Review from Jason K (Son of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having only experienced for the first time the care home is very clean and tidy the staff make you feel very welcome, friendly and helpful very nice surroundings. My mum is getting on very well and has made friends with the carers who always take the time to say hello and chat with her. Had activities
at Christmas and it felt a very special atmosphere.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely review, we are really pleased mum has settled in. We will share your comments with our great team.
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Review from R S (Son of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was well cared for in the three years she was resident in Avocet Court Care Home. All staff were all very friendly and professional at all times through some very difficult times (covid). A big thank you to all members of staff who cared for her during her last few days before she passed on.
Thank you.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time in completing the review, we will share your lovely feedback with our team.
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Review from Timothy M (Cousin of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very modern with wonderful facilities, caring staff, very clean and tidy.
Only problem I had was the location which is in a rabbit warren of an estate.
Reply from The Manager, General Manager at Avocet Court Care HomeThanks for your lovely review. Our home does benefit from being in a quiet, secluded part of Ipswich with lots of nearby allotments and parks for our residents, and their friends and family, to enjoy.
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Review from John G (Son of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone at Avocet Court has been absolutely fantastic with the care of my mum, who had a stroke on 11/9/22.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your kind response. I will pass the feedback on to the staff; it was a pleasure to care for your mum.
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Review from Huw B (Friend of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely grounds and delightful staff. Well done! We visited for the afternoon to visit an uncle and were really impressed with everything. Thank you for all that you are doing.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to complete the lovely review, it will be shared and appreciated by all the team. It gives us great pleasure to know that our relatives are confident and reassured by our standards and what we strive to achieve here at Avocet Court.
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Review from Charles M (Nephew of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank all the nursing, canteen, domestic and office staff - especially at Powys House for their combined services - ongoing - to my uncle. He came, he saw, he got better! From being very unwell in hospital, he is now so much better, looking and sounding like his best self - and actually
enjoying himself. Thank you all once again from all the family.
Reply from The Manager, General Manager at Avocet Court Care HomeWe are so pleased your uncle enjoyed his stay here at Avocet Court and will share your lovely feedback with our team.
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Review from Claire H (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally a good experience.
Reply from The Manager, General Manager at Avocet Court Care HomeMany thanks for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will ensure they receive your positive feedback.
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Review from Stephanie K (Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been sweety pies and treated me kindly. My time here has been excellent.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely review, we are glad you are enjoying your stay and will share your positive feedback with the team.
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Review from A K (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Very patient.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will ensure they receive your positive feedback.
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Review from Elsie B (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is lovely here. I have made good friends.
Reply from The Manager, General Manager at Avocet Court Care HomeWe are so pleased you are enjoying your stay here at Avocet Court and will share your lovely feedback with our team.
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Review from Anthony P (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very wonderful.
Reply from The Manager, General Manager at Avocet Court Care HomeMany thanks for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will share your positive feedback.
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Review from John M (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is amazing.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, I will pass your kind words on to our team.
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Review from Peggy C (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is good.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to review Avocet Court and we will share your lovely feedback with our team.
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Review from Kevin S (Son-in-law of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff do a great job with limited funding.
Reply from The Manager, General Manager at Avocet Court Care HomeMany thanks for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will ensure they receive your positive feedback.
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Review from Roger R (Son-in-law of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's room was clean and tidy and the staff we interacted with were so empathetic and helpful. We (my wife and I) were able to take Mum to the internal cafe for a coffee and cake in a lovely relaxed atmosphere. Great job and thank you.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback, we appreciate your positive comments.
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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Avocet Court Care Home is calculated as follows: ( (508 Excellents x 5) + (134 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 665 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.


I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.


Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.


My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avocet Court Care Home to verify any information. View our terms and conditions. Avocet Court Care Home has an Enhanced Service - more info.