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Avocet Court Care Home

Monmouth Close, Ipswich, Suffolk IP2 8RS
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The staff are the real stars here. They were so kind and caring and always happy and upbeatGarry M(Son of Resident/Service User)
Avocet Court Care Home, Ipswich
The reception we got as a family was very welcoming from day one.Susan G(Daughter-in-law of Resident/Service User)
Avocet Court Care Home, Ipswich
The care is second to none. All of the staff are amazing, kind friendly, attentive.Jo E(Daughter of Resident/Service User)
Avocet Court Care Home, Ipswich

Avocet Court is a modern care home in Ipswich, Suffolk, providing high-quality Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a welcoming and professionally supported environment.

Designed to offer comfort, reassurance, and personalised support, Avocet Court is arranged across four purpose-built, ground-floor care communities. Each community has its own quiet lounge, creating peaceful spaces where residents can relax, socialise, and spend meaningful time with family and friends.

This unique...  

Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with ensuite Wet Room (24)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open! Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Avocet Court Care Home Reviews (189)

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9.7

Avocet Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 60 reviews in the last 2 years. Over all time Avocet Court Care Home has 189 reviews.

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Showing 189 reviews matching selected criteria
Review from Catrina D (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience

My mother stayed here after suffering a stroke. The room was clean but basic. We found all the staff to be very helpful, kind and compassionate and cheerful. Mum was looked after well, kept clean and well dressed. The food was nice but there could have been a bit more variety at lunch. She got very bored of soup. Activities were provided which Mum enjoyed. The gardens were nice with a nice table and chairs area to sit in.

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Review from Susan W (Respite Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

When I was sent here from hospital, I was very frightened. I needn't have been, as the staff were very welcoming and helped me in every way to settle in, from the staff, carers, ladies who brought my meals, to the cleaning staff. Have made lots of new friends who I will miss very much. It's a very happy place, very warm and comfortable. I would recommend it to anyone. Everyone I have met were kind, it meant so much to me. Thank you.

Reply from The Manager, General Manager at Avocet Court Care Home

Thank you so much for the lovely review, we are so pleased you enjoyed your stay with us. Don't forget to drop in when you are passing, you are always welcome.

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Review from Susan K (Resident / Service User) published on 6 December 2023 Submitted via Postal Card
Overall Experience

Exceptional care from all members of teams. Food is second to none. Wonderful flavours, always served hot.

Reply from The Manager, General Manager at Avocet Court Care Home

Thank you for taking the time in giving us a lovely review, we are glad you are enjoying your stay with us. We will share your feedback with the team.

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Review from David J (Son of Resident) published on 13 November 2023 Submitted via Website
Overall Experience
My Mum spent 6 weeks in Harlech, the dementia unit at Avocet. Her dementia had made her fairly quiet, as opposed to other residents who were shouting, banging on doors etc. She found the environment intimidating and often didn't want to leave her room and spent a lot of time alone (when we weren't visiting). Her personal care was poor and she took many weeks after leaving Harlech to heal properly. On a plus, their entertainment person was superb. He worked so hard with the residents.
We moved Mum out as soon as we were able to.

I can only comment on Harlech and do understand the other buildings feel very different.

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Review from Angus M (Son of Resident) published on 16 October 2023 Submitted via Website
Overall Experience

My 93 year old mother suffered a stroke in April 2023, and after two months in Heath Road Hospital, Ipswich (where she received excellent treatment), she was moved to Powys House, where she stayed for over two months. During her time there she received excellent care from a very friendly, caring and professional staff. The house was always clean, devoid of unpleasant odours, well run by an active and engaged management team, relatively quiet with pleasant well tended gardens with seating. My mother was treated with dignity whilst being encouraged to actively pursue her recovery and we were impressed that, whilst the staff were clearly busy and stretched, [under resourced almost certainly] they always found time for a few kind words of encouragement, which are as important as any therapy. They willingly accommodated most requests, were always helpful. Their positive attitude at all times is to be commended. We are very grateful for the high quality care my mother received.

Reply from The Manager, at Avocet Court Care Home

Thank you so much for taking the time to do the review, it's lovely to read your positive comments. We will share the lovely comments with all the team.

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Review from Vicky G (Friend of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

On behalf of myself and my mother, we wish to extend our deepest gratitude to the staff at Powys House (part of Avocet Court). No matter what time of the day or night we are welcomed as we visit our friend who is in respite after illness. The staff answer the door quickly and nothing is too much trouble. They treat our friend with kindness and dignity, speak softly to her and treat her like a human being. The staff go over and above to accommodate her personal needs and get her outside (which she loves) as much as possible. The staff are always busy doing something useful but do not appear rushed and hasty. They are attentive to the bedroom call alerts and have the utmost empathy. They dress neatly and professionally. There is very little smell to the place, it is quiet and peaceful. There is plenty of free parking, the gardens are well-kept, the furniture is basic but very acceptable.

Many thanks to you all, I hope the message gets passed to you that you are doing a wonderful job.

Reply from The Manager, General Manager at Avocet Court Care Home

Thank you so much for taking the time to do the review. Our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised and will share the lovely comments with all the team.

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Review from B B (Son-in-law of Resident) published on 25 September 2023 Submitted via Postal Card
Overall Experience

My mother-in-law, who is 98 years old, arrived here at Avocet Court Care Home in November 2022. From the day she arrived, she has received the very best care. Coming into reception you receive a big smile and a courteous welcome. Nothing is too much trouble for the general manager and all the staff that work in the "houses" are very caring and patient towards the residents.

Reply from The Manager, at Avocet Court Care Home

Thank you so much for taking the time to do the review., we will share the lovely comments with all the team.

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Review from Edward N (Friend of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

Avocet Court Care Home is set in lovely kept grounds. The staff who work there all seem to be very happy and efficient, always there to help and support the residents. I visit as a friend but show family members take great comfort that their loved ones are well cared for. I usually meet my friend in the cafe which is very light and nicely decorated and makes the visit more pleasurable

Reply from The Manager, General Manager at Avocet Court Care Home

Thank you so much for taking the time to do the review. Our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised and will share the lovely comments with all the team.

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Review from E P (Friend of Resident) published on 16 September 2023 Submitted via Postal Card
Overall Experience

My friend was admitted from hospital for a six-week assessment during which she received good care. Unfortunately, she fell after three weeks and was readmitted to hospital and has since been moved to another care home. The staff were kind and caring during her stay.

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Review from Danny F (Nephew of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

Although brief, the staff warmed to my uncle and were patient, caring and good to him.

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Review from Gill D (Wife of Resident) published on 14 August 2023 Submitted via Postal Card
Overall Experience
My husband came here for nursing care straight from the hospital following a fracture injury to his pelvis/ The welcome I received from the receptionist was so reassuring and caring. She is an exceptionally excellent front-of-house person.
The unit staff were warm, kind, capable and positive in their care and support of my husband. He was kept clean and attended to throughout his stay here.
Each member of the team treated him with kindness and respect, clearly conscious of his confusion and health needs.
The physiotherapy team were excellent; they encouraged and talked to my husband about exercises and updated me too.

I am extremely grateful to have the opportunity to feedback on the level of service provided. Sincere thanks from the patient and I.

Reply from The Manager, at Avocet Court Care Home

Thank you so much for taking the time to do the review; your husband was a pleasure to care for. Our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised and will share the lovely comments with all the team.

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Review from B T (Daughter of Resident) published on 8 August 2023 Submitted via Postal Card
Overall Experience

The manager has been a constant support in almost my 11 years dealing with them whilst my mum was a resident. My mum received excellent care and a great team effort that saw her live to 97 and 3/4! There was a carer here when Mum arrived that is still there today and I cannot speak highly enough of this person. The home was so upset at my mums passing as she was a little dear and it was rather quick and unexpected. They deserve some award and I hope you're able to do this. Please keep me informed.

Reply from The Manager, General Manager at Avocet Court Care Home

It has been an honour to be able to support your Mum and your family over the past 11 years. You have been part of the family for many years and we do hope you will continue to stay in touch

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Review from N B (Relative of Resident) published on 2 August 2023 Submitted via Postal Card
Overall Experience

A very clean, pleasant and professionally run home. All the staff were extremely friendly and caring towards patients and visitors. After an accident and hospital care, this amazing home has helped my family member regain strength and rehabilitate, whilst treating him with care and maintaining his dignity. A wonderful place. Highly recommend.

Reply from The Manager, General Manager at Avocet Court Care Home

Thank you very much for your lovely review. It is so pleasing to hear. We are very proud of our Avocet team and will pass on your lovely review

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Review from Richard H (Son of Resident) published on 22 July 2023 Submitted via Postal Card
Overall Experience

My visit was on 16/06/23 after receiving a phone call the day before from a conscientious, polite young lady who was a carer, amongst other things, asking for Mum, a fan and to top up her money account. When I arrived, I met some new staff. Firstly, a bubbly, friendly, with a big smile receptionist who was very accommodating. When I asked if I could see the accounts manager, I was told that she had just gone into a meeting, but would I like a coffee and wait - I said thank you. Then, when I met the accounts manager, who took me to her office, where she came across as polite, professional and articulate, answering a couple of queries that I had to a very satisfactory standard.

Reply from The Manager, General Manager at Avocet Court Care Home
Thank you very much for taking the time to leave us feedback about your experience visiting Avocet Court

We are very pleased to hear that your experience with us has been a positive one and we look forward to seeing you again in the home very soon.

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Review from A B (Daughter of Resident) published on 22 July 2023 Submitted via Postal Card
Overall Experience

Friendly, kind and respectful. I have two young children who feel comfortable and content to visit their grandad. The staff made my dad feel welcome and valued. They also have made the family feel like that. Couldn't do enough to help Dad and the family settle. Thank you all!

Reply from The Manager, General Manager at Avocet Court Care Home
Thank you very much for taking the time to leave us feedback about your experience.

We are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to seeing you.

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Review from S W (Son of Resident) published on 19 June 2023 Submitted via Website
Overall Experience

My mum was there for a short time, her room was not clean and she was left in the same clothes for about three or four days and just left in bed. My mum fell over and I was not told what was going to happen to her. Some of her clothes when missing. I am her son and I was not very happy.

Reply from , General Manager at Avocet Court Care Home

We are so sorry that you had a negative experience with Avocet Court. We are unable to find any record of your concerns during your mother's stay with us but would love to discuss further to ensure we can improve our process. We will try and reach out by telephone.

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Review from Clark D (Son of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience
Our dad was in Avocet Court for 3 weeks being cared for as he was end-of-life. The care and attention he received was excellent. The compassion that we were shown as a family, particularly on the night of Dad's passing, was fantastic.
Dad and ourselves were treated very, very well. We were very happy with all the staff whatever their position/role was. We couldn't thank them enough.

Can't comment on value for money as Dad was funded.

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Review from K T (Son of Resident) published on 27 April 2023 Submitted via Postal Card
Overall Experience

Overall the staff are very friendly and helpful. Mum is kept clean and comfortable but could do with more help with feeding. Her room is satisfactory but could do with decorating at some point. For her needs, she does get value for money.

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Review from Garry M (Son of Resident) published on 3 April 2023 Submitted via Website
Overall Experience

Lovely caring and attentive carers. Every possible food option was made available and tried (Dad could be quite fussy!). Room was cosy and warm. Wonderful people who gave Dad the best possible experience. Love and thanks to all staff.

Reply from General Manager, at Avocet Court Care Home

Thank you very much for your lovely review. It is so pleasing to hear. We are very proud of our Avocet team and will pass on your lovely review.

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Review from Gary C (Son of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

The staff are all very attentive to the needs of residents and visitors and can't do enough to help. The in-house cafe is an excellent place to have the family with plenty of space, it's clean and comfortable with a great selection of hot drinks, cold juice, and light snacks. I would recommend to anybody who has the need for care that Avocet Court Care Home is the best place to trust your loved one's care needs are taken care of.

Reply from The Manager, General Manager at Avocet Court Care Home
Thank you for the lovely review, we are happy that your first experience in a care home is a happy one and we are delighted to care for your mum.

We are very proud of our team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 23 Mar 2026

    Our day was full of fun and laughter as we went on a scavenger hunt to find the mischievous leprechaun and his pot of gold . We even held our...

  • 24 Feb 2026

    There was lots of mashing, mixing, and of course taste-testing as we made chocolate and banana bread together. The smell of fresh baking filled the home and sparked some wonderful...

  • 22 Feb 2026

    Love was definitely on the menu at Avocet Court! We hosted a beautiful Valentine’s Couples Lunch and Afternoon Tea Party - celebrating love, friendship, and special memories shared over the...

Upcoming Events

There are no upcoming events for Avocet Court Care Home.

Awards / Recognitions (14)

Accreditations

Meet the Team (10)

Ruth Garnham
Ruth GarnhamJob Title:Home ManagerJoined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.

I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.

I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.

Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.

My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Nina Morris
Nina MorrisJob Title:Clinical Deputy ManagerJoined: 2009

Hello, my name is Nina, and I am the Clinical Deputy Manager here at Avocet Court.

From an early age, I spent many days in care homes with my mother, who was a Home Manager. During this time, I knew instinctively that I wanted to train as a nurse and care for people.

I obtained my BSc in General Nursing in 2009 from the University of Ulster, Northern Ireland and joined the team at Avocet Court as a Clinical Lead Nurse, progressing to Clinical Deputy Manager within five years.

I am extremely proud to help lead such a wonderful team and to ensure that our residents receive outstanding care every single day. I am deeply motivated by supporting others and am committed to providing the highest standards of residential, dementia, and nursing care to everyone who calls Avocet Court their home.

Monika Rohtla
Monika RohtlaJob Title:Administration ManagerJoined: 2022

Hello, my name is Monika, and I am the Administration Manager here at Avocet Court.

I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.

I truly care about what our residents and colleagues think, feel and experience whilst in my company and when they stay at or visit our home. Great customer service and colleague support are something I believe in and always strive to achieve.

Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed at Avocet Court.

If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you soon!

Michael Hands
Michael HandsJob Title:Maintenance OperativeJoined: 2024

Hello, my name is Michael, and I am a Maintenance Operative here at Avocet Court.

Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.

I am exceptionally proud to work for Athena and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Avocet Court their home.

If there is anything that I can do to help when you visit, please do not hesitate to ask, and I will do my very best to assist you!

Gina Fox
Gina FoxJob Title:Head HousekeeperJoined: 2020

Hello, my name is Gina, and I am the Head Housekeeper here at Avocet Court.

Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.

Nothing drives me more than making a real difference every day to the lives of those we support here at Avocet Court.

Kelvin Freeland
Kelvin FreelandJob Title:Head ChefJoined: 2020

Hello, my name is Kelvin, and I am the Head Chef here at Avocet Court.

Seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours too!

Our Hospitality Team at Avocet Court is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.

It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Avocet Court their home!

Simone/Leah Carter/Rogers
Simone/Leah Carter/RogersJob Title:Lifestyles TeamJoined: 2020

Hello, we are Simone and Leah, and we are proud to be the Lifestyles Team here at Avocet Court.

We are passionate about creating meaningful experiences that bring joy, purpose, and connection to our residents every day.

By getting to know each person as an individual, we can plan activities and events that reflect their interests, hobbies, and life experiences.

From arts and crafts and community outings to themed events, we love finding new ways to keep residents engaged, active, and connected with others.

The best part of our job is seeing residents smile, build friendships, and continue enjoying the things they love.

At Avocet Court, we're committed to creating a vibrant and welcoming community where everyone gets to spend their days just the way they like it.

Kayleigh Murray
Kayleigh MurrayJob Title:Community Lead - Harlech Memory Care CommunityJoined: 2019

Hello, my name is Kayleigh, and I am the Community Lead of our Harlech Memory Care Community here at Avocet Court.

Dementia Care has always been very close to my heart, and I am passionate that our residents are supported to live well with their memory care needs at all times.

Enabling our residents to settle comfortably into their new home is my number one priority, and making every day they spend with us is the best it possibly can be!

Francis Nyahe
Francis NyaheJob Title:Community Lead - Cilgerran CommunityJoined: 2022

Hello, my name is Francis, and I am the Community Lead of our Cilgerran Community at Avocet Court.

Avocet Court is unlike any other place that I have worked, and the standards of care and training are absolutely exceptional.

I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Nicholas Mensah
Nicholas MensahJob Title:Community Lead - Powys CommunityJoined: 2024

Hello, my name is Nicholas, and I am the Community Lead for the Powys Community here at Avocet Court.

I am passionate about delivering high standards of care and ensuring that every resident feels safe, respected and receives outstanding care at all times.

Working closely with residents, families, and colleagues, we strive to create a warm and supportive environment where people can enjoy the best possible quality of life.

I take great pride in leading by example, supporting my team to provide compassionate, person-centred care, and maintaining the high standards that make Avocet Court such a special place to live and work every single day!

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