Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
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9.7 181 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court is a modern care home in Ipswich, Suffolk, providing high-quality Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a welcoming and professionally supported environment.

Designed to offer comfort, reassurance, and personalised support, Avocet Court is arranged across four purpose-built, ground-floor care communities. Each community has its own quiet lounge, creating peaceful spaces where residents can relax, socialise, and spend meaningful time with family and friends.

This unique layout helps residents enjoy familiar surroundings and a sense of belonging, while benefiting from 24-hour access to expert nursing and care support. Every aspect of care is tailored to individual needs, promoting independence, dignity, wellbeing, and quality of life.

Residents enjoy spacious bedrooms equipped with resident interaction nurse-call systems, providing comfort and reassurance. Freshly prepared meals are created by the home's chef team using seasonal ingredients, with a choice of nutritious dishes served daily in welcoming dining areas.

Life at Avocet Court is shaped by residents' interests and preferences. Each community includes a dedicated Activities Lounge where residents can participate in a varied programme of meaningful activities, hobbies, events, and celebrations designed to encourage engagement, social connection, and enjoyment.

The home also features a welcoming café, attractive patio terraces, and beautifully landscaped gardens, offering inviting spaces to relax, meet visitors, and enjoy the outdoors throughout the year.

As a trusted care home in Ipswich, Avocet Court combines specialist care, thoughtfully designed facilities, and a compassionate approach to support residents in living fulfilling and rewarding lives. The highly trained nursing and care teams are committed to delivering exceptional, person-centred care to everyone who calls Avocet Court home.

Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

The price(s) shown are provided by the care home. Contact Avocet Court Care Home for full pricing details and T&Cs.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.743) out of 10, based on 52 reviews in the last 2 years.
Over all time Avocet Court Care Home has 181 reviews.

Overall Experience
  • 136
  • 37
  • 4
  • 3
  • 1
Date Published
  • 181
  • 16
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  • 52
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Reviewer Connection to Avocet Court Care Home
  • 54
  • 35
  • 25
  • 16
  • 7
  • 7
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 181, showing 101-120
Review from Charles M (Nephew of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank all the nursing, canteen, domestic and office staff - especially at Powys House for their combined services - ongoing - to my uncle. He came, he saw, he got better! From being very unwell in hospital, he is now so much better, looking and sounding like his best self - and actually
enjoying himself. Thank you all once again from all the family.
Reply from The Manager, General Manager at Avocet Court Care HomeWe are so pleased your uncle enjoyed his stay here at Avocet Court and will share your lovely feedback with our team.
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Review from Claire H (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally a good experience.
Reply from The Manager, General Manager at Avocet Court Care HomeMany thanks for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will ensure they receive your positive feedback.
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Review from Stephanie K (Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been sweety pies and treated me kindly. My time here has been excellent.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely review, we are glad you are enjoying your stay and will share your positive feedback with the team.
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Review from A K (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Very patient.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will ensure they receive your positive feedback.
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Review from Elsie B (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is lovely here. I have made good friends.
Reply from The Manager, General Manager at Avocet Court Care HomeWe are so pleased you are enjoying your stay here at Avocet Court and will share your lovely feedback with our team.
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Review from Anthony P (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very wonderful.
Reply from The Manager, General Manager at Avocet Court Care HomeMany thanks for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will share your positive feedback.
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Review from John M (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is amazing.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, I will pass your kind words on to our team.
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Review from Peggy C (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is good.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to review Avocet Court and we will share your lovely feedback with our team.
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Review from Kevin S (Son-in-law of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff do a great job with limited funding.
Reply from The Manager, General Manager at Avocet Court Care HomeMany thanks for taking the time to review Avocet Court. We are incredibly proud of our hardworking team and will ensure they receive your positive feedback.
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Review from Roger R (Son-in-law of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's room was clean and tidy and the staff we interacted with were so empathetic and helpful. We (my wife and I) were able to take Mum to the internal cafe for a coffee and cake in a lovely relaxed atmosphere. Great job and thank you.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback, we appreciate your positive comments.
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Review from R L (Daughter-in-law of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff seem very friendly and helpful whenever we phone. Even with the tough times of the last 2 years. We visited from far away and again very helpful and accommodating staff. Mum seems happy and well cared for most of the time. Due to covid, some restrictions are still in place, therefore the
review is based on what we have seen so far.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the kind comments. We will share your lovely comments with our team.
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Review from Karen P (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely brilliant place.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your review of Avocet Court, I will share your lovely comment with our team.
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Review from S M (Granddaughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanny had a short stay at Avocet Court Care Home after a long time being in hospital. From the start, the staff were very welcoming and treated my nanny with respect. The manager of Cilgerran took the time to speak to the family and explain the process of what would happen during my nanny's stay.
My nanny is now home but often talks about how well she was cared for at Avocet Court Care Home.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your comments about your nanny's recent stay at Avocet Court Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your nanny had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from C A (Niece of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are brilliant. Really helpful and caring, hospitality is 10/10. My Aunt has been treated with the utmost care and respect. The facilities and events on offer for residents are lovely, the food is also very good!
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback, we appreciate your positive comments and are very glad your aunt is enjoying her stay.
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Review from Tracey E (Daughter of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Avocet Court are absolutely amazing. They are respectful to my relative and treat her with dignity. She is always telling me how well looked after she is and how lovely the staff are. I have real peace of mind knowing that my mum is safe and well cared for.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to complete the review, it will be shared and appreciated by all the team. It gives us great pleasure to know that our relatives and friends are confident and reassured by our standards and what we strive to achieve here at Avocet Court.
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Review from S H (Granddaughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avocet Court Care Home cared for my grandad whilst on respite, he was so happy and so look after in the home. Staff were excellent, very attentive, and ensured all his needs were met. Food was brilliant, with lots of choices. Management were very present in the home, taking time to come round and speak
to residents and family which was really nice.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your kind review, I'm so glad your grandad had a lovely stay with us. Your feedback will be passed on to our team.
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Review from S S (Daughter of Resident) published on 5 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a parent in for end-of-life care and I cannot thank the staff enough, not only for the care given but for the support we received as a family. All staff interacted with residents brilliantly and treated them all with the utmost respect, the infection control was second to none. The management was
fantastic, especially after my parent passed. The whole time was very personal and I am grateful for the service we received as a family, they made a very difficult time a little easier.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely comments, I am happy that the team at Avocet were here to help you through this difficult time.
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Review from Joan B (Daughter of Resident) published on 4 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Avocet Court Care Home is a lovely care home. The staff are friendly and welcoming and Mum is always clean and well cared for. They do a lot for the residents to make it a happy home for them to live in. Mum took a while to settle but everyone was very patient with her until she did. If there is ever
a problem or query they are very quick to resolve it. I would definitely recommend to anyone looking for care.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the kind comments, I will pass the positive feedback on to the team.
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Review from Teresa B (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has gradually managed to accept living at Avocet Court and this is down to the brilliant staff. All very caring and always have time to sort anything whether they are already doing something. The food sounds lovely and the entertainment and activities are all brilliant.
Reply from The Manager, General Manager at Avocet Court Care HomeWe are very glad Mum is enjoying her stay here at Avocet Court, she is an absolute pleasure.
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Review from I S (Son of Resident) published on 10 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home. Service was great. I was dubious at first as I had heard things. Couldn't fault in any way. Carers were great and friendly, management were approachable. Really helped with my dad in his time of need.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, I will pass your kind words on to our team.
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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for Avocet Court Care Home is calculated as follows: ( (472 Excellents x 5) + (116 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 608 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

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Meet the Team (10)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.


I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.


Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.


My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Nina

Nina Morris

Job Title: Clinical Deputy Manager Joined: 2009

Hello, my name is Nina, and I am the Clinical Deputy Manager here at Avocet Court.


From an early age, I spent many days in care homes with my mother, who was a Home Manager. During this time, I knew instinctively that I wanted to train as a nurse and care for people.


I obtained my BSc in General Nursing in 2009 from the University of Ulster, Northern Ireland and joined the team at Avocet Court as a Clinical Lead Nurse, progressing to Clinical Deputy Manager within five years.


I am extremely proud to help lead such a wonderful team and to ensure that our residents receive outstanding care every single day. I am deeply motivated by supporting others and am committed to providing the highest standards of residential, dementia, and nursing care to everyone who calls Avocet Court their home.

Monika

Monika Rohtla

Job Title: Administration Manager Joined: 2022

Hello, my name is Monika, and I am the Administration Manager here at Avocet Court.


I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.


I truly care about what our residents and colleagues think, feel and experience whilst in my company and when they stay at or visit our home. Great customer service and colleague support are something I believe in and always strive to achieve.


Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed at Avocet Court.


If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you soon!

Michael

Michael Hands

Job Title: Maintenance Operative Joined: 2024

Hello, my name is Michael, and I am a Maintenance Operative here at Avocet Court.


Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.


I am exceptionally proud to work for Athena and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Avocet Court their home.


If there is anything that I can do to help when you visit, please do not hesitate to ask, and I will do my very best to assist you!

Gina

Gina Fox

Job Title: Head Housekeeper Joined: 2020

Hello, my name is Gina, and I am the Head Housekeeper here at Avocet Court.


Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.


Nothing drives me more than making a real difference every day to the lives of those we support here at Avocet Court.

Kelvin

Kelvin Freeland

Job Title: Head Chef Joined: 2020

Hello, my name is Kelvin, and I am the Head Chef here at Avocet Court.


Seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours too!


Our Hospitality Team at Avocet Court is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.


It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Avocet Court their home!

Simone/Leah

Simone/Leah Carter/Rogers

Job Title: Lifestyles Team Joined: 2020

Hello, we are Simone and Leah, and we are proud to be the Lifestyles Team here at Avocet Court.


We are passionate about creating meaningful experiences that bring joy, purpose, and connection to our residents every day.


By getting to know each person as an individual, we can plan activities and events that reflect their interests, hobbies, and life experiences.


From arts and crafts and community outings to themed events, we love finding new ways to keep residents engaged, active, and connected with others.


The best part of our job is seeing residents smile, build friendships, and continue enjoying the things they love.


At Avocet Court, we're committed to creating a vibrant and welcoming community where everyone gets to spend their days just the way they like it.

Kayleigh

Kayleigh Murray

Job Title: Community Lead - Harlech Memory Care Community Joined: 2019

Hello, my name is Kayleigh, and I am the Community Lead of our Harlech Memory Care Community here at Avocet Court.


Dementia Care has always been very close to my heart, and I am passionate that our residents are supported to live well with their memory care needs at all times.


Enabling our residents to settle comfortably into their new home is my number one priority, and making every day they spend with us is the best it possibly can be!

Francis

Francis Nyahe

Job Title: Community Lead - Cilgerran Community Joined: 2022

Hello, my name is Francis, and I am the Community Lead of our Cilgerran Community at Avocet Court.


Avocet Court is unlike any other place that I have worked, and the standards of care and training are absolutely exceptional.


I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Nicholas

Nicholas Mensah

Job Title: Community Lead - Powys Community Joined: 2024

Hello, my name is Nicholas, and I am the Community Lead for the Powys Community here at Avocet Court.


I am passionate about delivering high standards of care and ensuring that every resident feels safe, respected and receives outstanding care at all times.


Working closely with residents, families, and colleagues, we strive to create a warm and supportive environment where people can enjoy the best possible quality of life.


I take great pride in leading by example, supporting my team to provide compassionate, person-centred care, and maintaining the high standards that make Avocet Court such a special place to live and work every single day!

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