
The staff are the real stars here. They were so kind and caring and always happy and upbeatGarry M(Son of Resident/Service User)

The reception we got as a family was very welcoming from day one.Susan G(Daughter-in-law of Resident/Service User)

The care is second to none. All of the staff are amazing, kind friendly, attentive.Jo E(Daughter of Resident/Service User)

The staff are the real stars here. They were so kind and caring and always happy and upbeatGarry M(Son of Resident/Service User)

The reception we got as a family was very welcoming from day one.Susan G(Daughter-in-law of Resident/Service User)

The care is second to none. All of the staff are amazing, kind friendly, attentive.Jo E(Daughter of Resident/Service User)

Avocet Court is a modern care home in Ipswich, Suffolk, providing high-quality Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a welcoming and professionally supported environment.
Designed to offer comfort, reassurance, and personalised support, Avocet Court is arranged across four purpose-built, ground-floor care communities. Each community has its own quiet lounge, creating peaceful spaces where residents can relax, socialise, and spend meaningful time with family and friends.
This unique...
Care Provided by Avocet Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 153 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.
The price(s) shown are provided by the care home. Contact Avocet Court Care Home for full pricing details and T&Cs.
Contact Avocet Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Athena Care Homes (UK) Ltd
- Private Owned
Person in charge
- Ruth Garnham (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1993
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (115)
- Single Rooms with ensuite Wet Room (24)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Please feel free to visit Avocet Court at any time - the door is always open! Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.
Parking
- Standard and Disabled car parking spaces are available at the front of the home.
Avocet Court Care Home Reviews (189)
Avocet Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 60 reviews in the last 2 years.
Over all time Avocet Court Care Home has 189 reviews.
My nanny had a short stay at Avocet Court Care Home after a long time being in hospital. From the start, the staff were very welcoming and treated my nanny with respect. The manager of Cilgerran took the time to speak to the family and explain the process of what would happen during my nanny's stay. My nanny is now home but often talks about how well she was cared for at Avocet Court Care Home.
Thank you for your comments about your nanny's recent stay at Avocet Court Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
Staff are brilliant. Really helpful and caring, hospitality is 10/10. My Aunt has been treated with the utmost care and respect. The facilities and events on offer for residents are lovely, the food is also very good!
Thank you for your lovely feedback, we appreciate your positive comments and are very glad your aunt is enjoying her stay.
The staff at Avocet Court are absolutely amazing. They are respectful to my relative and treat her with dignity. She is always telling me how well looked after she is and how lovely the staff are. I have real peace of mind knowing that my mum is safe and well cared for.
Thank you so much for taking the time to complete the review, it will be shared and appreciated by all the team. It gives us great pleasure to know that our relatives and friends are confident and reassured by our standards and what we strive to achieve here at Avocet Court.
Avocet Court Care Home cared for my grandad whilst on respite, he was so happy and so look after in the home. Staff were excellent, very attentive, and ensured all his needs were met. Food was brilliant, with lots of choices. Management were very present in the home, taking time to come round and speak to residents and family which was really nice.
Thank you for your kind review, I'm so glad your grandad had a lovely stay with us. Your feedback will be passed on to our team.
Had a parent in for end-of-life care and I cannot thank the staff enough, not only for the care given but for the support we received as a family. All staff interacted with residents brilliantly and treated them all with the utmost respect, the infection control was second to none. The management was fantastic, especially after my parent passed. The whole time was very personal and I am grateful for the service we received as a family, they made a very difficult time a little easier.
Thank you for your lovely comments, I am happy that the team at Avocet were here to help you through this difficult time.
Avocet Court Care Home is a lovely care home. The staff are friendly and welcoming and Mum is always clean and well cared for. They do a lot for the residents to make it a happy home for them to live in. Mum took a while to settle but everyone was very patient with her until she did. If there is ever a problem or query they are very quick to resolve it. I would definitely recommend to anyone looking for care.
Thank you for the kind comments, I will pass the positive feedback on to the team.
My mum has gradually managed to accept living at Avocet Court and this is down to the brilliant staff. All very caring and always have time to sort anything whether they are already doing something. The food sounds lovely and the entertainment and activities are all brilliant.
We are very glad Mum is enjoying her stay here at Avocet Court, she is an absolute pleasure.
Great home. Service was great. I was dubious at first as I had heard things. Couldn't fault in any way. Carers were great and friendly, management were approachable. Really helped with my dad in his time of need.
Thank you for the lovely review, I will pass your kind words on to our team.
We have been very impressed with Avocet Court, they have always been very informative and keep us up to date on any changes in my mother's care. They have been very patient, caring, and understanding of my mother's needs as the dementia progresses and there has always been someone at the end of the phone we have been able to talk to. Staff doing a very good job in difficult times!
Thank you for your wonderful review, we have shared the comments with all at Avocet Court.
I had respite at the home and had such a good experience, very welcoming and having people around when you need them. My room was clean, warm, and comfortable and the food was great. I look forward to spending some more time there again soon.
We are so pleased you enjoyed your stay here and look forward to seeing you again soon.
Couldn't ask for anyone better to look after my mum.
Thank you for your very kind feedback, it was an absolute pleasure to care for your mum.
There are big security problems in this home. Whilst a resident in the home £1800 went missing from my mother. The management seemed uninterested when I reported her bank card being used outside the home in Asda, taxi rides, take away meals, mobile phone top-ups (she does not use a mobile phone). All while she was bedridden, as she falls if walking unaided and in isolation, due to being Covid positive. Only when other agencies got involved did any action take place. The staff member has now been given a 26 week suspended sentence and ordered to pay my mother and other residents a total of £4000 compensation. I received no apology or communication as to how the home intends to prevent further lapses in security.
We are so sorry that this incident occurred. We can assure you that this has been dealt with through the proper channels with all appropriate agencies involved. You will be receiving a detailed response shortly and should’ve received an email confirming this. If there is anything else we can do in the meantime please don’t hesitate to get in touch.
- I do not like the fact of no ensuite - commode use and it leaves a smell in the room which is unpleasant for the resident and/or visitors using the room.
- I can't comment on activities, food, safety/security, value for money because I have not witnessed or been told of these.
- The staff work hard but there are too few to deal with patients/residents, eg. we waited 20-25 minutes for staff to come to assist with toilet needs - not good - for relief and dignity.
Staff are caring and polite.
Many thanks for your kind feedback regarding our incredibly hard working team, we will ensure we pass this on to them. I’m so sorry we are unable to offer en suite facilities at this time. Kindest regards.
My Sister was a resident for just over a year until she died on 27/11/21. During her time at Avocet Court, she was given lots of care and attention. She bonded with so many of the team/staff while she was there in her unit, Cilgerran, and the office staff. We are so grateful to all at Avocet Court.
Mother joined your home in January and in that time covid restrictions applied - from viewing her room and the home and visits covid made things difficult. In her stay, every member of staff made her welcome, comfortable, and Mother liked them (important!). They did their utmost to communicate as extremely deaf. All staff encountered very polite, extremely kind and helpful. Questions answered quickly, responses very good. Would recommend and am entirely happy with all aspects.
When phoning in staff were helpful and pleasant. When arriving on visits the staff were also helpful and nothing was too much trouble. The staff were very caring with my Mum and treated her with dignity right to the end. They were all doing a good job under difficult times and deserve a pay increase!
The team would like to thank you for your very kind review.
Your care staff are caring, empathetic, hard-working, and kind.
Thank you for your kind words this means a lot to the team.
This care home and staff have really improved my mother's wellbeing and health. The staff are so patient and kind to residents. My mother is thriving under their care.
Thank you Julie for such a wonderful review, I am so pleased your mother had a positive experience with us.
And except for the sleeping better in most hotels I've stayed in.
In my particular case, I found myself here due to lack of carers for my needs at home. During my 5/6 weeks, I can only highly praise all the staff for their kindness, understanding, and compassion for which I will always be truly thankful and I have promised to return to say hello once I am back to full health.
Thank you for such a lovely review, it will be wonderful for you to come and say hello when you are back to full health.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 23 Mar 2026
Our day was full of fun and laughter as we went on a scavenger hunt to find the mischievous leprechaun and his pot of gold . We even held our...
- 24 Feb 2026
There was lots of mashing, mixing, and of course taste-testing as we made chocolate and banana bread together. The smell of fresh baking filled the home and sparked some wonderful...
- 22 Feb 2026
Love was definitely on the menu at Avocet Court! We hosted a beautiful Valentine’s Couples Lunch and Afternoon Tea Party - celebrating love, friendship, and special memories shared over the...
There are no upcoming events for Avocet Court Care Home.
Awards / Recognitions (14)
- 18 Sep 2025Recipient: Avocet Court Care Home
- 23 May 2025Recipient: Avocet Court Care Home
- 24 Jan 2025Recipient: Athena Care Homes (UK) Ltd
Meet the Team (10)

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.
I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.
I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.
Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.
My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Hello, my name is Nina, and I am the Clinical Deputy Manager here at Avocet Court.
From an early age, I spent many days in care homes with my mother, who was a Home Manager. During this time, I knew instinctively that I wanted to train as a nurse and care for people.
I obtained my BSc in General Nursing in 2009 from the University of Ulster, Northern Ireland and joined the team at Avocet Court as a Clinical Lead Nurse, progressing to Clinical Deputy Manager within five years.
I am extremely proud to help lead such a wonderful team and to ensure that our residents receive outstanding care every single day. I am deeply motivated by supporting others and am committed to providing the highest standards of residential, dementia, and nursing care to everyone who calls Avocet Court their home.

Hello, my name is Monika, and I am the Administration Manager here at Avocet Court.
I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.
I truly care about what our residents and colleagues think, feel and experience whilst in my company and when they stay at or visit our home. Great customer service and colleague support are something I believe in and always strive to achieve.
Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed at Avocet Court.
If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you soon!

Hello, my name is Michael, and I am a Maintenance Operative here at Avocet Court.
Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.
I am exceptionally proud to work for Athena and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Avocet Court their home.
If there is anything that I can do to help when you visit, please do not hesitate to ask, and I will do my very best to assist you!

Hello, my name is Gina, and I am the Head Housekeeper here at Avocet Court.
Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.
Nothing drives me more than making a real difference every day to the lives of those we support here at Avocet Court.

Hello, my name is Kelvin, and I am the Head Chef here at Avocet Court.
Seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours too!
Our Hospitality Team at Avocet Court is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.
It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Avocet Court their home!

Hello, we are Simone and Leah, and we are proud to be the Lifestyles Team here at Avocet Court.
We are passionate about creating meaningful experiences that bring joy, purpose, and connection to our residents every day.
By getting to know each person as an individual, we can plan activities and events that reflect their interests, hobbies, and life experiences.
From arts and crafts and community outings to themed events, we love finding new ways to keep residents engaged, active, and connected with others.
The best part of our job is seeing residents smile, build friendships, and continue enjoying the things they love.
At Avocet Court, we're committed to creating a vibrant and welcoming community where everyone gets to spend their days just the way they like it.

Hello, my name is Kayleigh, and I am the Community Lead of our Harlech Memory Care Community here at Avocet Court.
Dementia Care has always been very close to my heart, and I am passionate that our residents are supported to live well with their memory care needs at all times.
Enabling our residents to settle comfortably into their new home is my number one priority, and making every day they spend with us is the best it possibly can be!

Hello, my name is Francis, and I am the Community Lead of our Cilgerran Community at Avocet Court.
Avocet Court is unlike any other place that I have worked, and the standards of care and training are absolutely exceptional.
I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Hello, my name is Nicholas, and I am the Community Lead for the Powys Community here at Avocet Court.
I am passionate about delivering high standards of care and ensuring that every resident feels safe, respected and receives outstanding care at all times.
Working closely with residents, families, and colleagues, we strive to create a warm and supportive environment where people can enjoy the best possible quality of life.
I take great pride in leading by example, supporting my team to provide compassionate, person-centred care, and maintaining the high standards that make Avocet Court such a special place to live and work every single day!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avocet Court Care Home to verify any information. View our terms and conditions. Avocet Court Care Home has an Enhanced Service -more info.