Sycamore Lodge

The staff at the Granary have helped in every way they can to make the difficult process of settling Dad in possible (I won't say easy).

I like the fact that the staff turnover is low. I regularly see the same staff which means they get to know Dad. I also like the layout of the rooms and multiple lounges etc ie it's not just a corridor with one big common room.

My father, who has advanced vascular dementia, moved into The Granary after being in Hospital. He was too ill to return home and The Granary was recommended by a Care Navigator. We have been pleased with the way the manager and staff have managed his care. His needs are complex and challenging, but staff are thoughtful and understanding. He has plenty of room to walk, which he does a lot and especially enjoys the garden. He and I took part in a singing session last time I was there, which was fun and stimulating.

I feel confident that the home has overcome past difficulties, which did give us pause for thought before we had seen the level of care for ourselves. The managers and staff deserve praise for the way they are caring for vulnerable and challenging people. They are really kind and make the place feel like home, as much as is possible. I feel comfortable to visit at any time and they do not make a fuss and just let me join in with whatever is going on at the time.

My Father is in The Granary for enablement following a two-month stay in hospital prior to him coming to live with us. On visiting, we are very pleased to find my father in the best of health we can expect, having rallied after the lengthy hospitalisation. We found The Granary layout superior to most, the food that we have seen is excellent but paramount the staff are tremendous and nothing is too much trouble and residents are treated with dignity and respect. Not only is this apparent when visiting, but living at a distance, we never have a problem gaining a full report about our father as each and every occasion we telephone. Highly recommended.

Although my mother was a resident for a very brief time, I don't hesitate to recommend this facility for the care of your loved one, the staff are extremely supportive, friendly, helpful and caring. The facility is clean, the individual rooms very comfortable. Please don't be swayed by the negative publicity, I highly recommend you arrange a visit and go and see for yourself, meet the lovely staff at this bright cheerful modern facility, I'm sure you be as impressed as I was!