Summer Lane Care & Nursing Home

Diamond Batch, Worle, Weston-super-Mare BS24 7FY
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9.7 129 Reviews
  • Summer Lane Care & Nursing Home, Weston-super-Mare
Summer Lane is a 120 bed purpose-built care home with an excellent reputation, providing elderly care for a range of needs.

The home has dedicated wings specialising in nursing care, dementia care and for general residential care. With 24-hour nurses on-site and top of the range facilities, the home is well-placed to deliver high standards of care in Weston-Super-Mare and surrounding areas. Residents enjoy a range of lounges and dining areas as well as café, hair dressing salon and outdoor seating areas.

Summer Lane Residential and Nursing Home became part of the award winning Country Court Care Group in June 2013. The home has good links with the local community and residents enjoy regular trips out and benefit from visits from community groups, churches and schools. A full range of activities based on their individual preferences provides residents with meaningful opportunities on a daily basis. Daily activities include light exercise, games, quizzes, baking, gardening and crafts.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Summer Lane Care & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Vimal Samuel (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • Visitors welcome at any time.

Parking

  • Car park available on site.

Summer Lane Care & Nursing Home Reviews (129)

9.7

Summer Lane Care & Nursing Home has a Review Score of 9.7 (9.680) out of 10, based on 28 reviews in the last 2 years.
Over all time Summer Lane Care & Nursing Home has 129 reviews.

Overall Experience
  • 87
  • 37
  • 2
  • 0
  • 3
Date Published
  • 129
  • 9
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  • 28
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Reviewer Connection to Summer Lane Care & Nursing Home
  • 46
  • 20
  • 16
  • 11
  • 9
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 129, showing 21-40
Review from Barbara B (Wife of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband was taken into care I have seen wonderful care and patience given from the staff. They will always find the time to discuss any worries I may have or will tell who else could help. It took my husband a while to settle but through their understanding and patience, he has at last settled
down. He loves to go into their love cafe and weather permitting likes to go into the garden. Thank you to everyone.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review. The comments were lovely and I will pass these on to my staff, open communication is always the key. It is always good to know our residents and their families enjoy the facilities we have here at Summer Lane.

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Review from Catherine B (Daughter of Resident) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to the nursing home during covid and remained there until she sadly passed away in May 2024. I can't thank the Summer Lane team enough for their excellent care. Every member of the staff jollied her along and had time to interact with her. Great care and dignity was taken at all times
with her needs. The family were always kept informed of any changes/requirements.
Each visit I made to the home was also a pleasure for me, as I was always greeted by all the staff and had friendly chats. Summer Lane is so beautifully decorated, fresh and clean, bright and sunny. The nursing facilities are second to none and the staff use them professionally.
Mums' later years were made safe and secure, comfortable and fun.
Thank you.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely comments and how happy you were that your mum was with us and I will pass on your comments to my team. It is always a privilege to be trusted to care for a resident and become part of their 'care' family and pleased that you enjoyed your visits to Summer Lane as well.

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Review from Mike H (Son-in-law of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care provided, the general cleanliness and the high degree of finish are most welcome to visitors and relatives. I was very happy to see my mother-in-law provided with such a caring team and pleasant environment.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave a review; we are very pleased that you are happy with the care that your mother-in-law gets and that you feel our home is a lovely environment to live in.

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Review from Sue B (Niece of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow, what a beautiful home, more like a 5 star hotel than a residential care home. My aunt originally went to Summer Lane for respite at the end of December 2022. Whilst she was there it was made apparent it was no longer safe for her to live at home with her husband due to the deterioration of her
dementia. This was a difficult time for my uncle to see his wife go into a care home. Summer Lane staff gave reassurance, as they not only care for their residents, but also listen to the needs and well-being of the families too.
Due to living in Kent I have only visited Summer Lane a couple of times February and September, each time I was greeted by friendly staff who made me welcome. I found my aunt content and happy. This home is clean, modern light and airy environment with exceptional staff who work very hard to make their clients feel safe calm and happy, as well as dealing with their personal needs, of which can be very different and challenging. I would definitely recommend this home.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave such a lovely review. I will pass on to my staff your comments and how happy you are with the care your aunt is receiving. It is always a difficult time for families and it is important to us that, when a resident comes in to our care, we make their family part of our family and care for them, as well and support them through what is such a stressful time.

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Review from M H (Husband of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Summer Lane has to be the best nursing home. The purpose-built building is light and airy and the exterior is welcoming. All rooms are en-suite and a good size. The whole staff team are friendly and efficient. The furnishings in the lounges are five star hotel quality and the little gardens are a treat.
The cosy cafe is a gem and a real bonus. Visiting times are not restricted. Due to staff shortages, activities are restricted, the present staff work very hard and do a great job, but could do with some help. Visitors are made very welcome.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave your review for Summer Lane Care and Nursing Home. Your feedback and comments are appreciated and will be shared with the staff team. Best regards.

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Review from Maggie H (Daughter of Resident) published on 8 October 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum was admitted to the hospital from Summer Lane care home. Her dress and slippers were soaked in urine. Staff at the hospital said the slippers could be rung out, so wet. Pressure sores to bottom ungraded as so bad. The staff told the family mother was on antibiotics by the Doctor. Mar sheets were
supplied from Summer Lane to A&E, no antibiotics were prescribed. Summer Lane said mother was found on the floor at 04.00. How long was my mother on the floor? We want answers! Mother's handbag missing, reported to the staff. Ten days later emailed the home, said report to a higher team and the blanket missing, but still no response. Summer Lane has not made any attempt to contact us to see how my mother is! Safeguarding reports are in place from the hospital.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for leaving a review for Summer Lane, we were disappointed to read these details, this situation is currently subject to an ongoing investigation. Our residents are at the heart of everything we do at Summer Lane and our staff go above and beyond every day to offer the very highest standards of care and support.

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Review from A L (Relative of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we reviewer several homes in the area, as soon as we entered Summer Lane we knew it was the one for our uncle. He is very happy and thinks the food is superb and it's like living in a five star hotel! We have found all the staff very helpful and friendly. The home is immaculate and all
patients/clients seem very happy and are always chatty.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave your lovely review and that Summer Lane was the home for your uncle. It's a pleasure to have him here as part of the Summer Lane family. Your kind words and feedback will be shared with the staff team. Best regards.

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Review from Stephen L (Nephew of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent nursing home with outstanding facilities. Have often visited my uncle in the cafe. Staff are all polite and very friendly. Recently, we had a family gathering for my uncle's birthday utilising the hospitality dining room, this was a great success.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave your review for Summer Lane Care and Nursing Home. Your kind words regarding the staff and the use of the dining room will be shared with the team. It is a pleasure to care for your uncle and have him here as part of the Summer Lane family. Warm regards.

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Review from Gary P (Friend of Resident) published on 9 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good but the activities could be a lot better organised. Summer Lane Care and Nursing Home is a very professional, happy place and I am very happy with my friend's care.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review for Summer Lane Care & Nursing Home, we are delighted your friend has settled in so well with us. Please be assured we are working to increase the number of activity coordinators at our home and thereby the quality of activities offered.

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Review from Alison H (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very poorly when she was admitted to Summer Lane, having not eaten for several weeks and suffering from a severe chest infection/UTI. The nursing care my mother has received there has been exceptional. Her improvement since January has been amazing. The carers have been able to gradually
and gently persuade Mum back to eating a good balanced diet, and as her strength has improved, she can now spend time in the lounge and restaurant where she has company. The attitude of all the staff at Summer Lane is without exception open, friendly and helpful, and my mother is very happy there.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave such a lovely review. We are so pleased that Mum has improved and is now able to take part in day-to-day life here at Summer Lane and, more importantly, that she is enjoying it. I will pass on your kind comments to my staff.

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Review from Sam B (Son of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum became a resident of Summer Lane in August 2022. What I appreciate most about Summer Lane is the warm and accommodating management and staff. Moving to a care home was a hard transition for my mum, but I'm thankful despite the challenges early on, she was met with kindness, empathy and patience.
Since then, I know she has grown to love each of the staff, enjoys joking around with them and giving them hugs. As her son who lives in America, I'm thankful she is not only in a place that provides the practical assistance she needs to take care of herself in this stage of her life but that she's surrounded by people who genuinely care about her.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for your lovely review of Summer Lane Care & Nursing Home. We are glad to hear that you are happy with the care, kindness and empathy that we provide for your mum. I will share your kind words with the rest of the team.

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Review from Marie G (Daughter of Resident) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We initially placed Dad on a respite stay at another local nursing home as his needs grew, and we could no longer care for him at home. This was a very tough decision, and we did not have a great start as that home was terrible on all levels! This was an awful time as we trawled weekly around every
nursing home with a vacancy, meanwhile dealing with the social services and all of the other services involved in his care, and we felt completely helpless and that we were letting him down. None fitted the bill until we walked into Summer Lane.
Wow, from the initial welcome, the beautiful surroundings and most importantly, being listened to about Dad's needs. The wonderful care and relationship they have built with my precious Dad are amazing, and we are so grateful that he is in your care, and a big thank you to the team for the support that you also show us as his family in what was never our or my dad's ideal situation.
Thank you, Summer Lane.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to write such a wonderful review for Summer Lane Care & Nursing Home. We are so pleased to know that you are happy with the care we provide for your Father. I will pass on your kind words to the rest of the team.

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Review from R H (Wife of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are caring and helpful.
A peaceful environment.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and that you are happy with the care we provide for your husband. I will pass on your kind words to the rest of the team here at Summer Lane.

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Review from Robin B (Husband of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Summer Lane since October 2021, in the secure dementia suite. The whole team at Summer Lane are wonderful caring professionals making sure my wife is extremely well looked after in sometimes very difficult circumstances. They also worry about my well being which a great reassurance
for our children. I feel we are so fortunate to have found this lovely home it is like a 5-star hotel. Wonderful.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave such a lovely review for Summer Lane Care & Nursing Home. We are so pleased to hear that you are happy with the care our team provides for your wife and that you are well supported by us. I will share your kind words with the rest of the team.

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Review from S L (Son of Resident) published on 3 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father became a resident at Summer Lane care home in November 2022. We have found the home to be clean and modern. The staff have been extremely helpful and understanding of his needs and always very approachable.
There is always warm and friendly interaction with staff, even when busy.
As a family,
we are very pleased with our choice of Summer Lane for my father's care and would like to thank the staff and management for their continuing help and support.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and that you are happy with the care we provide for your father. I will pass on your kind words to the rest of the team here at Summer Lane.

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Review from S A (Son of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Summer Lane Care & Nursing Home is that it is a kind and caring place to offer help and support to the residents that stay there. The staff that work there are very friendly, kind and considerate. It is a good care and nursing home with a nice atmosphere.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind words and feedback about Summer Lane Care & Nursing Home. We appreciate you taking the time to leave your review.

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Review from Sarah P (Daughter of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
What lovely care my dad received here. Sadly he had to receive palliative care. The compassion and kindness to us all were very comforting.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely comments, and we are sorry dad was only here for a short while but glad we were able to support you all through a very difficult time.

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Review from Andrew W (Nephew of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Summer Lane for nearly three years and is still as happy and content today as she was at the beginning. We are always made welcome when visiting, and although always busy, staff are happy to help and are patient and attentive to residents' needs. The recent refurbishment
has created a nicely decorated, clean, bright and efficient environment which still remains warm and welcoming. As we live two hours away, if anything unusual should happen to my elderly aunt, such as a fall, the staff phone me straight away to tell me, and the in-house nursing care provide an immediate assessment and arrange further care if necessary, so I know not to worry. Staff will also accompany my aunt on any hospital outpatient visits she might need, which is a great help to us. We look forward to our next visit when the building works are completed and everything returns to normal.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely review, and we are very pleased to know that your aunt is still happy and content here and that you always feel Summer Lane is warm and welcoming. Good communication between us and our families is of the utmost importance, so we are pleased you feel we are keeping you informed at all times, enabling you to feel confident that your aunt is being well cared for.

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Review from Carol R (Niece of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle has been a resident at Summer Lane for over a month now. First impressions are positive. All staff and management seem attentive and willing to listen to any concerns. The rooms are clean, but the furniture could do with updating. The food appears appetising and varied. The lounge and dining
area have been recently decorated and are very welcoming.
There are currently some building works being undertaken, which can make parking difficult at the moment, but we look forward to seeing the completed project.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind comments. I am glad you and your uncle are happy. We believe good communication is paramount to giving good care, so we are always happy to meet with you to discuss any future issues you may have.

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Review from Chris P (Son of Resident) published on 7 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at every level are wonderful, patient and kind. The home is run efficiently. It is modern and clean, yet the atmosphere is warm and welcoming. My mother is looked after properly by the nurses, carers and ancillary staff. She has dementia and is happy there, content and calm.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely review, and we are pleased that Summer Lane has met your expectations and that your mum is happy and content.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Summer Lane Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.680 for Summer Lane Care & Nursing Home is calculated as follows: ( (251 Excellents x 5) + (56 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 325 Ratings = 4.68
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Summer Lane Care & Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (2)

Vimal

Vimal Samuel

Job Title: Home Manager Joined: 2015

Vimal completed his nursing degree in 2007 and went on to tutor for a year in medical and surgical nursing. He worked at several nursing homes in Lincolnshire before making the move to Somerset in 2015. Vimal’s special blend of expertise, knowledge and deep compassion for residents have made him a popular and highly respected manager with both staff, families and local health care professionals.

Lin

Lin O'Donovan

Job Title: Home Administrator

Lin is our Home Administrator and has worked at Summer Lane since 2019; she joined the Country Court family in 2017 bringing many years’ experience of working in care homes in Weston-Super-Mare and throughout Somerset. She keeps the administration running smoothly for the home and brightens everyone's day.

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