Summer Lane Care & Nursing Home

Diamond Batch, Worle, Weston-super-Mare BS24 7FY
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9.7 129 Reviews
  • Summer Lane Care & Nursing Home, Weston-super-Mare
Summer Lane is a 120 bed purpose-built care home with an excellent reputation, providing elderly care for a range of needs.

The home has dedicated wings specialising in nursing care, dementia care and for general residential care. With 24-hour nurses on-site and top of the range facilities, the home is well-placed to deliver high standards of care in Weston-Super-Mare and surrounding areas. Residents enjoy a range of lounges and dining areas as well as café, hair dressing salon and outdoor seating areas.

Summer Lane Residential and Nursing Home became part of the award winning Country Court Care Group in June 2013. The home has good links with the local community and residents enjoy regular trips out and benefit from visits from community groups, churches and schools. A full range of activities based on their individual preferences provides residents with meaningful opportunities on a daily basis. Daily activities include light exercise, games, quizzes, baking, gardening and crafts.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Summer Lane Care & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Vimal Samuel (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • Visitors welcome at any time.

Parking

  • Car park available on site.

Summer Lane Care & Nursing Home Reviews (129)

9.7

Summer Lane Care & Nursing Home has a Review Score of 9.7 (9.680) out of 10, based on 28 reviews in the last 2 years.
Over all time Summer Lane Care & Nursing Home has 129 reviews.

Overall Experience
  • 87
  • 37
  • 2
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  • 3
Date Published
  • 129
  • 9
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  • 28
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Reviewer Connection to Summer Lane Care & Nursing Home
  • 46
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  • 16
  • 11
  • 9
  • 4
  • 4
  • 3
  • 2
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  • 1
  • 1
  • 1
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Total of 129, showing 41-60
Review from Deborah H (Daughter of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Due to my father having terminal cancer and many falls, it was recommended by the hospice that my father needed nursing care and was unable to continue at home. We were given the option of three nursing homes and chose Summer Lane after looking at their facilities and performance reviews.
The staff
are very friendly and kind.
Reply from Lucy Bateson, Marketing Manager at Summer Lane Care & Nursing Home

Thank you for leaving a review for Summer Lane Care & Nursing Home. We appreciate all comments and feedback. It is our pleasure to care for your father as part of our family here at Summer Lane.

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Review from Alan W (Husband of Resident) published on 15 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been looked after by all the staff. It's been a learning curve! They have made it possible for me to cope and I will always be grateful.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your review, and I am very pleased that we have been able to support you through what has been a very difficult time for you and your wife. Please rest assured we will always be here not just to care for your wife but also to support you in any way we can.

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Review from Timothy F (Husband of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall care and welfare given to my wife were outstanding from all of the staff, and I could find little fault with Summer Lane care home! And the only reason I moved my wife into another care home was because of the distance involved with travelling to visit her. If given our time all over again,
I would have no doubt about placing her again into Summer Lane care home!
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to give us such a lovely review, and I will pass on your comments to my staff to let them know how pleased you were. We hope your wife has settled well in her new home and that it has made life a little easier for you.

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Review from J P (Wife of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband settled well at Summer Lane, and the staff treat him so caringly. They are very friendly to myself as well. They always inform me if anything happens, like him having falls, that kind of thing.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind review. We are glad that your husband has settled well and that you know that you will always be informed of any changes, which hopefully gives you peace of mind at all times.

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Review from Gill M (Wife of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband seems to have settled for very well at Summer Lane. It took some time because of lockdown and then visiting with masks on behind a screen, which really confused him as he is very deaf. I am happy that when I visit him, he is always up, dressed and comfortable. It's good to know he is well
looked after when I can't visit when I was unwell myself.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind review. Lockdown definitely was challenging in many areas but we are very pleased your husband has settled well here at Summer Lane and that you know that when you are unable to visit he is well cared for.

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Review from G H (Power of Attorney of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The move into a care home following a fall in September 2021 was an anxious one for the person I have POA. All the staff at Summer Lane were caring, patient and supportive from the outset, and I received helpful guidance to help me navigate through the paperwork and processes.
The home has recently
gone through redecoration and revamps to existing facilities, and there is such a lovely feel to the home - with a beautiful garden room and outside space, hairdressing salon, café and social areas.
Communication between myself, the managers, the finance team and the great nursing team is very good - which is so reassuring.
I cannot praise the team enough for their care, and I am now happy to say that my friend is settled and content at Summer Lane Nursing Home.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review and such a lovely one. We are so pleased that the resident you care for is happy and content and has settled well, as you quite rightly say, it is a very anxious time for all. The revamp has gone well and now gives even more lovely areas for our residents and their family and friends to use. I will pass on your kind comments to my staff. Many thanks.

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Review from J T (Wife of Resident) published on 25 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was offered a place at Summer Lane, we were delighted. All of the staff are so welcoming, friendly and caring. The food is excellent, which he thoroughly enjoys, always an empty plate! It's a difficult decision to put a loved one into care, but know now we've done the right thing. Thank
you all at Summer Lane.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your lovely review, and we are pleased that Summer Lane has met your expectations and is meeting your husband's needs well. As you say, it is a difficult time putting a loved one in to care, and we are extremely happy that it has confirmed to you that you have made the right decision for him. I will pass on your thanks to my staff.

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Review from Peter R (Husband of Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My wife has been at Summer Lane for 15 months now. Overall, we are happy with the service we receive. One regular problem is the loss of various, but especially laundry items. Staffing often seems to be on the low side. The only meal I have seen is the 4.30 pm meal, this always looks good and is well
presented. Because of the staffing situation, the girls have little or no time to spend with the residents.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review for Summer Lane Care & Nursing Home. It's lovely to hear that you're happy with our care here at Summer Lane; it is our pleasure to care for your wife as part of our Summer Lane family. Please do come and have a chat next time you visit, and I will be happy to address any concerns you have about laundry items and staffing levels.

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Review from Pauline C (Daughter of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident of Summer Lane Care Home in April 2022. She has since been very well cared for. She has a lovely room and surroundings. There is a lovely dining room for meals. The carers are so helpful, and Mum is so well looked after, and I know she is safe.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind review; we appreciate you taking the time to leave one. We are so pleased your mum has settled well, and you are happy that she is safe and well looked after.

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Review from Hannah Z (Granddaughter of Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care and food etc, for my nan, have been incredible with understanding staff who work so hard and are so willing to do everything they can for you. I have always been welcomed with a friendly smile and hello, and they do everything they can to make my nan happy. The only thing I would improve is communication
between head office and relatives - just on updates on Covid rule changes etc, just to keep us updated, but I have no complaints other than that. The care home is always bright and clean, and the rooms are made personal to the resident's needs and tastes.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for taking the time to leave a review for Summer Lane Care & Nursing Home. We appreciate all feedback and have passed on your comments regarding communication to the relevant people in our team. We are delighted to hear how happy you are with our care and support of your loved one; it is our pleasure to care for her as part of our family here at Summer Lane.

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Review from Sally T (Respite Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Some of the care staff are great but there is a couple that treat you like a bit of dirt.
You have to explain how to put a sling on properly as new staff do not get the training. The management does not care about the resident's well-being as you never see them helping out.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

We are sorry to hear that you did not enjoy your time with us at Summer Lane Care & Nursing Home. The well-being of our residents is at the heart of everything we do and we are saddened to hear that this was not your experience. We have taken on board your comments and will be discussing them with the staff team.

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Review from Mike B (Friend of Resident) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving into Summer Lane four-plus years ago. l have visited my friend twice a week and have nothing but praise for the staff, who are very professional in doing what at times can be a difficult job when it comes to meeting his daily needs. He has said that the staff are kind, caring and work hard
- meals cater for individual tastes and are wholesome, and there are daily activities for residents to join in if they so wish.
They have recently had a big redecoration up grade with new carpeting and furniture in communal areas, along with a hair salon and a new cafe for residents and their visitors.
I have always been made to feel more than welcome on my visits.
Reply from Vimal Samuel, Manager at Summer Lane Care & Nursing Home

Thank you for your kind review and for taking the time to do it. We are extremely pleased that your friend feels well looked after and happy here at Summer Lane. The renovations we have carried out are providing many different areas for our residents and families to use, like the fine dining room, which will be lovely for celebrating those special occasions.

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Review from P N (Daughter of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was at Summer Lane Care home in Weston. From the first contact, my mom was treated with respect and dignity. They kept me, her daughter overseas, regularly updated on her medical care. The staff helped me Facebook time her, they were always helpful in any requests I had of them. They put my mind
at ease. Polite staff, extremely professional. I would highly recommend their facilities. My experience has been awesome. And even when she passed, they helped me through that process too. Awesome staff and facilities. My mom was very happy there.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to write a review for Summer Lane Care & Nursing Home. We are delighted to hear how happy you have been with our care for your mother. We will pass your kind words on to the staff team and thank you for your recommendation.

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Review from H C (Daughter of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident for nine months. She has settled in well and says that she could not ask for more. The staff are warm, friendly and professional in their approach. The facilities at the home are maintained to a high standard.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you so much for your lovely review; we are very happy that mum has settled well and feels all her needs are met When all of our renovations are complete, we will be able to offer even more opportunities for your mum and her family to enjoy.

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Review from Ian H (Nephew of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The guys and gals at Summer Lane looked after my aunt for me while I went to my son's wedding in Mexico. What a brilliant job they did, and will definitely use them again in the future. Great work from all!
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you, it was a pleasure to have her with us and to be able to help. We are glad the wedding went well, and you all had an amazing time.

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Review from Kim M (Wife of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Although my husband was only there for two months, he was cared for to the best of the staff's ability. Not enough carers by far to provide the support and care/attention that dementia patients need and deserve. I never met the manager at all. The reception and admin staff were absolutely fantastic
and extremely helpful.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to write a review for Summer Lane Nursing Home. We appreciate all comments and will certainly take your feedback onboard. Over the last 18-months, we have faced a very challenging time, with recruiting and retaining staff being a major issue for the whole care sector. We have put in a number of measures to address this, and our aim is always to ensure our residents are safe, happy and well.

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Review from Ian N (Son of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who suffers from Dementia, has been a resident for 18-months. During visits and through regular communications, often fraught due to the COVID pandemic, the staff have been tremendous. The administrative team have been thorough and professional, and the day to day care that Mum receives appears
to be of the highest order. Mum, who can be very difficult at times, always appears happy and content around the staff. The building, along with fixtures and fittings, is modern, light and airy. They have good security and during the pandemic, as regulations eased, they had put in place strict measures for visiting, which was very reassuring. My wife and I are extremely pleased that Mum has settled in and that she seems to have a good rapport with the staff. All the members of the staff with whom I have been in contact with, have been professional and caring.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you kindly for your lovely review. Covid has made this a particularly difficult time, but we have taken every precaution we could to keep our residents and staff safe and this has proved very successful. We thank our residents and families for their understanding and support during this stressful time. We are very pleased that your mum has settled so well and is happy here and glad that you and your wife are happy with Summer Lane.

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Review from Noel S (Son of Resident) published on 10 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the short time, my father was at Summer Lane, the care he received was excellent.
All of the staff and management that we met were efficient, helpful and kind.
They did a lot to make a difficult time more bearable.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for your kind review. We are glad to know that we helped to make what is a very stressful and upsetting time a little bit better for you and your family. Kind regards.

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Review from Suzie M (Daughter of Resident) published on 10 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The reception, admin, other staff, most of the carers are all good. However, I feel there is a huge lack of human interaction with the dementia patients on the Waverley Unit. I'm talking about love, holding their hands when they are sitting, talking to them, giving them their time, assuring them,
giving them some love, a rub on the arm etc. There are not enough carers and very much an institution rather than the human touch home and the love that is needed. However, there is a need to have at least 2/3 more carers on the Waverley unit (1st floor) purely to give the love and items I have mentioned earlier. This should either their job or, Summer Lane needs to ensure all carers have the time to do this spreading the workload and taking some of the workloads off of them with more carers. I feel it a total waste of money building a 'Pub' and 'Cinema' for the first floor as most of the residents would not understand. Also building more rooms should be replaced by more loving carers.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review for Summer Lane Care & Nursing Home. We appreciate all comments and feedback. Please be assured that our staffing levels are carefully planned to ensure residents receive plenty of interaction and stimulation. The planned improvements and new facilities at our home have been designed to provide opportunities for meaningful activities for people in a fully dementia friendly setting. We look forward to welcoming you to see the benefits of our new facilities very soon.

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Review from Ralph N (Son of Resident) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Summer Lane for four years now and has become very settled. There is a core of carers who have been there all this time and have established a rapport with Mum. Such continuity is essential since it has provided familiar faces through difficult times when it has not been possible to
make visits. Staff encourage Mum to join in the activities and are sympathetic to the fact that she is over 100-years-old and has hearing difficulties. During my visit this week, she had new hearing aids, was smiling, in a good mood and enquiring about her great-grandchildren. Mum and I are both happy with the care at Summer Lane.
Reply from Vimal Samuel, Home Manager at Summer Lane Care & Nursing Home

Thank you for taking the time to leave a review for Summer Lane Care & Nursing Home. It is our pleasure to care for your mother as part of our family here at Summer Lane. We are very pleased that you are so pleased with her care and look forward to welcoming you to our home again on your next visit.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Summer Lane Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.680 for Summer Lane Care & Nursing Home is calculated as follows: ( (251 Excellents x 5) + (56 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 325 Ratings = 4.68
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Summer Lane Care & Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (2)

Vimal

Vimal Samuel

Job Title: Home Manager Joined: 2015

Vimal completed his nursing degree in 2007 and went on to tutor for a year in medical and surgical nursing. He worked at several nursing homes in Lincolnshire before making the move to Somerset in 2015. Vimal’s special blend of expertise, knowledge and deep compassion for residents have made him a popular and highly respected manager with both staff, families and local health care professionals.

Lin

Lin O'Donovan

Job Title: Home Administrator

Lin is our Home Administrator and has worked at Summer Lane since 2019; she joined the Country Court family in 2017 bringing many years’ experience of working in care homes in Weston-Super-Mare and throughout Somerset. She keeps the administration running smoothly for the home and brightens everyone's day.

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