
The staff are warm, friendly, caring and professional. Nothing is ever too much troublePeter E(Husband of Resident/Service User)

A lovely warm and friendly atmosphere with caring staffDana E(Daughter of Resident/Service User)

Nothing but praise for them all from the time we enter the front doorCarol R(Daughter of Resident/Service User)

The staff are warm, friendly, caring and professional. Nothing is ever too much troublePeter E(Husband of Resident/Service User)

A lovely warm and friendly atmosphere with caring staffDana E(Daughter of Resident/Service User)

Nothing but praise for them all from the time we enter the front doorCarol R(Daughter of Resident/Service User)

Kenwyn Care Home offers a warm, caring and friendly environment. The large en-suite bedrooms are complimented by a variety of communal sitting areas, large landscaped grounds in which to spend time together, and a wealth of gardens and borders. There's plenty going on every day, with a dedicated team of activities staff who provide a great lifestyle to the residents, and plenty of opportunity to get the best from life.
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Care Provided by Barchester Kenwyn Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Kenwyn Care Home for full pricing details and T&Cs.
Contact Barchester Kenwyn Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Haley Welland(General Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 106
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (94)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (31)
Visiting
- The home has a very open visiting policy, and encourage visitors to come and see loved ones at any time. Pets are most welcome.
Parking
- Visitor parking on site, free of charge.
Barchester Kenwyn Care Home Reviews (104)
Barchester Kenwyn Care Home has a Review Score of 9.7 (9.658) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Kenwyn Care Home has 104 reviews.
He loves the variety of entertainment including painting, chats, gentle exercise, dog visits, pianist and great singers. He has also been taken out on trips.
Kenwyn has a relaxed atmosphere and you are greeted by name and a smile as soon as entering reception. We know we can talk to staff with any concerns at any time. As a family to know Dad is cared for with love, humour, care and above all dignity is so appreciated. Thank you Kenwyn :)
Thank you so much Maxine for your kind words and feedback, I will ensure they are shared with the care and nursing team, it remains a pleasure to care for your loved one.
My fathers transition to nursing care from NHS care was handled well by Barchester, he has felt welcome from the outset. He particularly values the flexibility for his own possessions, aids and momentos that were installed for him. He rates the staff as friendly and attentive but feels at times of high demand care needs can be delayed by availability of staff. He also finds the food to be a little 'exotic' being a simple meat and 2 veg man. Overall Barchester provides an exceptional environment for its residents.
Thank you for taking the time to leave feedback with us. We really appreciate the comments and will review with your father his preferred meal choices. Thank you.
To witness Mum sitting and eating all three meals a day with others, attending music recitals and other forms of entertainment, has been nothing short of a revelation. That is down to the gentle encouragement, kindness and care shown by the range of different discipline staff around the home. The visiting doctor has been excellent too. I also greatly value being able to talk with the management team if needed. As for the look of the fresh cake in reception, one day I'll have a slice!
One very happy and grateful son.
Thank you for your feedback, we are delighted to hear you are happy with your mothers transition into our care and look forward to ongoing enrichment of her care with us.
We are thrilled that she has been welcomed into the community by everyone she has met.
The personal treatment from all the staff is delightful.
Thank you so much for the taking the time to leave a review. We are delighted you are happy with your mother's care.
From the moment of arrival to leaving we were very welcomed. Mum felt safe, secure and her needs were thoroughly meet medically throughout her stay. All staff, Reception, Care staff, cleaning staff, medical staff were very professional and friendly.
We thoroughly recommend Kenwyn Care home.
Dear Alison, Thank you so much for taking time to leave us a review. We are very grateful and it was a delight to care for your mother.
This place is amazing - absolutely wonderful.
Thank you very much for taking time to leave a review for us. It means a great deal to have your feedback and I will ensure this is shared with our teams. Best wishes, Haley, General Manager.
I cannot praise Kenwyn Care Home highly enough. The level of care and compassion is outstanding and my mum has received excellent care here and continues to do so. The staff go above and beyond and nothing is too much trouble. They also extend such a warm welcome to family too, and the range of enrichment activities and entertainment is superb. Everyone goes the extra mile. Without exception, all the staff I have met are helpful, friendly and knowledgeable. 5 stars in every category. Highly recommended.
Thank you so much for taking the time to leave a review. It is a delight to care for your mother and her musical inclination has brought so much joy to the home, thank you also for the support as relatives.
Best wishes,
Haley Welland, General Manager.
Kind attentive staff good at helping to get residents to activities. A nice homey environment (safe) Food seems to be very good with plenty of choice. Rooms plesent rooms with ensuit good higeine standards.
Thank you for taking the time to leave a review and for your feedback.
My lovely Mum has been at Kenwyn since January 2025. The care she receives is absolutely excellent, and as her needs change the team have done an amazing job of helping her to be calm and comfortable. The variety and freshness of the food has contributed hugely to her feeling well and helped her to enjoy eating again. Her routine has been adapted to suit her declining health and her comfort is always the priority. The team are always so friendly, professional and deeply caring. Thank you for everything you all do for us.
Thank you for the feedback and time taken to leave a review Bonita, it is a pleasure to care for your loved one.
We had previous experience of Kenwyn as my mother had been there for the last couple of years, passing in April having reached 100. She was always well cared for and the team were lovely. However, it's a very different thing when it's your husband going in for palliative care, but we are so grateful that this is where he went.
The home itself has a warm, welcoming feel, with spacious corridors, cosy sitting rooms, tea and biscuits always on hand, and lovely gardens to step out into when you need a breath of fresh air.
The team were simply amazing. They couldn't have been kinder - to my husband in his last couple of weeks, and to us as a family in those final days when we camped out with him. They offered food, drinks, and hugs when we needed them, and most importantly gave him the nursing care and support that kept him comfortable and calm, allowing him to pass peacefully and feeling loved. They are a brilliant team with excellent leadership and we genuinely can't thank them enough
Dear Linda, Thank you for your wonderful words and for your time to write this review. It has been a delight to support you and your family. Wishing you all the very best.
The facilities are first class and the people in the home are without exception the absolute best.
Nothing more to add except - 'Thank you'
Thank you for the time taken to leave us a review Colin. It was a delight to care for your loved one and thank you for the appreciation to the team, I will ensure this is shared with them.
Extremely impressed during short visit to see friend. Staff were exceptional. Professional & very welcoming. The home is spotless.
Thank you for your time taken to leave a review, your feedback is welcome and will be shared with our team.
This is the fourth home mum has been a resident in and the best. Mum's behaviour has been challenging and she has nursing needs. The staff have been very professional and caring both to mum and to me.
Thank you very much for your time to leave a review. It is greatly appreciated and we will ensure we share your feedback with the team.
All the staff were so caring and vigilant to the residents' safety and well being. Despite the resident feeling that they did not require care, even though they did, they were very supportive. They were also very supportive to me, who has had to deal with various situations relating to the well-being and safety of the resident.
Dear Christine,Thank you for taking the time to leave a review and I am delighted you are pleased with our service. Thank you for the feedback.
When my dad first came into the home I was anxious and unsure as to how he would settle. It soon became very clear that he was well cared for and treated with kindness and respect. My worries were misplaced. The home is calm and the staff are kind although at times I believe they are understaffed and this could be addressed by management. The entertainment is considered and the music/activities put on for the residents is excellent as too are the menu choices. My dad is happy here.
Good afternoon, Many thanks for you honest feedback and we are delighted to hear your father is enjoying his stay. I take on board your comments regarding staffing and we will continue to review staffing in line with our policies. Thank you for taking the time to complete a review.
I was very pleased with my husband's care. The staff were excellent, very compassionate and caring. Thank you.
Thank you so much for taking the time to leave a review. It means a lot to us, as a team, to hear that you were happy with the care we provided. Your feedback keeps us motivated to deliver the best possible experience for our residents.
All the staff in the Truro, Barchester Kenwyn Care Home are very polite and professional.
We really appreciate you leaving this review. It's great to know that you're pleased with the care and your comments make a real difference to us as a team.
I am made to feel welcome on my visits and show dignity and respect for my husband.
No complaints.
On behalf of the manager and all of the staff I would like to thank you so much for your kind review. It makes all the difference to us as a team to know you are happy with the care.
Our family member has been at Barchester Kenwyn Care Home for nearly 2 years. The facilities and decor are akin to a 5-star hotel. The dining room and menu choices are first class and delicious in variety and taste. The rooms are very comfortable and well appointed. Above all the service and care from the hugely dedicated care team for the residents is second to none. The compassion and dignity they exude with every interaction is wonderful. Nothing is too much trouble, every day they go above and beyond to ensure the residents every need is met. They do it with warmth, a smile and friendly conversation. They are nothing short of amazing. Special recognition needs to go to one in particular member of staff, she is an angel in every respect and has helped make our relative as happy as she is there.
On behalf of the manager and the team, Thank you so much for taking the time to leave this feedback. Providing high-quality, a warm, welcoming environment for our families is at the heart of everything we do. It is incredibly rewarding to know that our efforts make a difference.
Worked very closely with the head of unit, who quickly ascertained my mother's situation, needs and indeed, future needs. Additionally, my mother had been suffering from financial abuse and other safeguarding issues. The head of unit was able to ensure measures were put in place to protect my mother. The environment, care, attention and dedication of the team have actually seen an overall improvement in my mother, who has become more engaging and doing the activities she enjoys. Further, I would like to commend the entire team who work under difficult and emotional situations and yet remain super pleasant and always with a smile, warm and friendly greetings. Thank you.
Thank you for taking the time to leave this review for us. It is difficult to read of previous abuse but we are thankful that our head of unit was able to put the correct measures in place to keep her safe. It is heartwarming to read that your mum has improved overall, engaging and enjoying the activities. I will be sure to share your comments with the entire team. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 June 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (29) & Events (0)
- 15 Dec 2025
Our team got into the festive spirit by dressing up as elves to support Elf Day and raise money for the Alzheimer's Society. Supporting people living with dementia and their...
- 10 Dec 2025
Our residents living with dementia, recently attended a special tea dance, which offered a blend of music and dancing, with and without ribbons, and a chance to socialise with others....
- 05 Dec 2025
Residents enjoyed an unusual and uplifting experience this week as ZooLab brought in a selection of exotic animals for an interactive session. The visit, which forms part of the home's...
There are no upcoming events for Barchester Kenwyn Care Home.
Awards / Recognitions (36)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Kenwyn Care Home.
Meet the Team (6)

Hello and welcome, I am Haley Welland, and I am the General Manager here at Kenwyn Care Home
With over a decade’s worth of experience in health and social care, I am a passionate registered manager with a wealth of knowledge, including managing nursing, residential and community care. I have extensive knowledge in supporting residents with dementia to live well and have a passion for encouraging dementia friendly support within our local community. As a dementia champion and dementia care mapper with the University of Bradford, I am competent in supporting colleagues to understand quality care for those living with dementia.
The majority of my career has been working in Cornwall with the local community and healthcare professionals, and therefore have a solid understanding of how best to support our local residents.
I have a very active role in the lives of all residents, ensuring resident-centred care is delivered by every member of staff to a high standard. My passion for quality care is fuelled by my own personal experiences of placing loved ones in the hands of care teams. I feel my own experiences have moulded me into the manager I am today, and I take pride in my ability to support residents, families and friends to make informed choices about the care options available to them, including how to live as independently for as long as possible.
I look forward to welcoming you at Kenwyn Care Home.

Adelina has been a valued member of the Kenwyn team since 2018.
Extremely skilled in her field, Adelina is the Deputy Manager at Kenwyn and has previously been a Unit Manager for our Tresco Community.
Adelina is loved by residents, relatives and staff and works incredibly hard. Her passion for her work and residents stands out.
Adelina has been a nurse for more than 10 years. She chose Barchester due to its reputation for Person-Centred Care.

Ela has been a valued member of the Kenwyn team for 20 years. Her dedication to building strong relationships with residents and their families ensures everyone feels truly at home. Ela is passionate about providing the highest standard of care and creating a warm, welcoming environment where residents feel supported and cherished.
Outside of work, Ela loves exploring the UK in her favourite adventure so far has been travelling the iconic Scotland NC500 route. When she's not on the road, Ela enjoys relaxing with a good movie.

Holly joined Kenwyn in 2018 as a carer, bringing dedication and compassion to her role. Over the years, her commitment to excellence and her natural leadership skills have seen her progress to head of Housekeeping. Holly leads her team with the same care and attention to detail she has always shown, ensuring Kenwyn remains a welcoming and comfortable home for all.
Holly is also Kenwyn's Speak Up Champion and says: "As speak up champion for the home, I act as a voice for colleagues to express their ideas, develop new ways of working and a pathway for them to report concerns. I regularly meet with the manager to discuss the running of the home from the colleagues’ perspective and am grateful that my colleagues feel able to trust me to speak to."

Mercy is an amazing Senior Carer and has done some amazing work both on our Glendurgan and Pencarrow unit!

Martin first joined Kenwyn in a Housekeeping role, although his ambition was always to become Kenwyn's Gardener.
This year his dream came true and Martin took his longed-for role. Martin absolutely loves his work and it is clear for all to see.
Kenwyn's gardens are truly a hidden gem and an extension of the luxury Kenwyn offers. He has a lot to keep on top of, but with his passion for his role and Kenwyn, he continues to do a fantastic job.
Frequently Asked Questions about Barchester Kenwyn Care Home
What types of Care is Barchester Kenwyn Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Kenwyn Care Home have?
There are 94 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Barchester Kenwyn Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Barchester Kenwyn Care Home to the centre of Truro?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Kenwyn Care Home to verify any information. View our terms and conditions. Barchester Kenwyn Care Home has an Enhanced Service -more info.