The staff are warm, friendly, caring and professional. Nothing is ever too much trouble
Peter E (Husband of Resident)
A lovely warm and friendly atmosphere with caring staff
Dana E (Daughter of Resident)
Nothing but praise for them all from the time we enter the front door
Carol R (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
These prices are only a guideline, please contact Barchester Kenwyn Care Home to find out the exact price for your requirements.
The home has a very open visiting policy, and encourage visitors to come and see loved ones at any time. Pets are most welcome.
Visitor parking on site, free of charge.
Barchester Kenwyn Care Home has a Review Score of 9.8 (9.810) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Kenwyn Care Home has 95 reviews.
Thank you so much for taking the time to write this postal review. We take all of our feedback extremely seriously. Your comments are hugely appreciated and will of course be shared with the whole team at Kenwyn. Thank you.
Thank you for taking the time to write this remarkable review. Our Residents are absolutely at the focus and heart of all we do. We take all our reviews seriously and see them as an opportunity for reflection. A review that raises a potential issue is a review that we can implement change if necessary, all be it very difficult if the review is several months old. Your review recognises the hard work and dedication of the team here at Kenwyn, and for that, we cannot be more thankful. We will be certain to share this review with the team.
On behalf of the General Manager of Kenwyn, I would like to thank you for taking the time to bring your experience to our attention and reassure you that we take all our feedback extremely seriously
Would you be available for a call to discuss this further?
Our colleague who met you at the door and explained the situation at the time, remembers that you were warmly welcomed and invited into the home.
Relatives of our residents who are sadly end of life are always welcomed to visit, day or night, and we have always maintained these visits.
We would like to provide you with reassurance that our aim here at Kenwyn is to provide those that we support the very best level of care and that is at the very heart of all we do. We have an incredible team made up of caring individuals. We are sorry that you feel that your experience of Kenwyn at that time didn't meet your expectations. We wish you all the very best.
On behalf of the General Manager of Kenwyn, I would like to thank you for taking the time to bring your experience to our attention, we take all our feedback extremely seriously. We always welcome and encourage the opportunity to be able to discuss any concern in person to enable us to identify possible issues and improve where necessary.
More than a year has passed since your newly documented concerns and it is unfortunately very difficult to investigate the issues that you have now raised.
The Activities Team at Kenwyn plan and implement a huge range of Life Enriching Activities. Many of our residents thoroughly enjoy our full diary of events and Activities and we are sorry to hear that you feel that your experience was different.
Thank you for acknowledging the care from the Sister – I will pass this on.
Would you be available for a call to discuss this further?
We would like to wish you all the very best.
On behalf of the General Manager of Kenwyn, I would like to thank you for taking the time to bring your experience to our attention, we take all our feedback extremely seriously.
We always welcome and encourage the opportunity to be able to discuss any issue in person to enable us to identify possible issues and improve where necessary.
Sadly, we were completely unaware of your concerns at the time. As a year has passed since your documented concerns, it is unfortunately very difficult to investigate the issues that have now come to light.
Would you be available for a call to discuss this further?
We would like to provide you with reassurance that our aim here at Kenwyn is to provide those that we support the very best level of care and that is at the very heart of all we do.
We have an incredible team made up of caring individuals.
We are sorry that you feel that your experience of Kenwyn at that time didn't meet your expectations.
We wish you all the very best.
On behalf of Marie, the General Manager here at Kenwyn, we would like to say a huge thank you, for your comments and feedback. This is a real testament to the hard work and dedication of the staff. Thank you
Hello Karen. On behalf of Kenwyn's Manager Marie, we would like to say a huge thank you for taking the time to write this review. Your feedback is important and means a lot to the whole team here at Kenwyn. Thank you
Thank you so much for taking the time to write this review. The team at Kenwyn work tirelessly and your words and acknowledgement really do mean a lot. It is wonderful to know how happy you are with the care that your husband receives. Thank you.
Thank you so much for taking the time to write this review, Rebecca. Your words mean a lot to us and are a real testament to the wonderful team that we have here at Kenwyn. It's wonderful to hear how settled and happy your Aunt is, and that the move has had such a positive impact on her physical and mental health. I agree, Kenwyn truly is a home from home. Thank you once more.
Thank you so much for your kind words, Claire. I hope that myself and my team have supported you and your family during this difficult period. I agree with you that all of my team are amazing and show nothing but true dedication to our residents. Myself and my team are always here for you at any time.
Thank you so much for your kind words. I have shared this with the team who pride themselves with their personal approach to all our residents.
Take care and keep safe, Nikki, General Manager.
Thank you for your kind words and feedback. We are so glad your husband has settled in well with us, and that you're pleased with all aspects of life at Kenwyn.
The Review Score of 9.8 (9.810) out of 10 for Barchester Kenwyn Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hello and welcome, I am Haley Reeve-Larson, and I am the General Manager here at Kenwyn Care Home
With over a decade’s worth of experience in health and social care, I am a passionate registered manager with a wealth of knowledge including managing nursing, residential and community care. I have extensive knowledge in supporting residents with a dementia to live well and have a passion for encouraging dementia friendly support within our local community. As a dementia champion and dementia care mapper with the University of Bradford I am competent in supporting colleagues to understand quality care for those living with a dementia.
Majority of my career has been working in Cornwall with the local community and healthcare professionals and therefore have a solid understanding of how best to support our local residents.
I have a very active role in the lives of all residents, ensuring resident-centred care is delivered by every member of staff to a high standard. My passion for quality care is fuelled by my own personal experiences of placing loves ones in the hands of care teams. I feel my own experiences have moulded me into the manager I am today and take pride in my ability to support residents, families and friends to make informed choices about the care options available to them including how to live as independently for as long as possible.
I look forward to welcoming you at Kenwyn Care Home.
Adelina has been a valued member of the Kenwyn team since 2018.
Extremely skilled in her field, Adelina is the Deputy Manager at Kenwyn and has previously been a Unit Manager for our Tresco Community.
Adelina is loved by residents, relatives and staff and works incredibly hard. Her passion for her work and residents stands out.
Adelina has been a nurse for more than 10 years. She chose Barchester due to its reputation for Person-Centred Care.
Ela has been a valued member of the Kenwyn team for 20 years. Her dedication to building strong relationships with residents and their families ensures everyone feels truly at home. Ela is passionate about providing the highest standard of care and creating a warm, welcoming environment where residents feel supported and cherished.
Outside of work, Ela loves exploring the UK in her favourite adventure so far has been travelling the iconic Scotland NC500 route. When she's not on the road, Ela enjoys realxing with a good movie.
Hollyjoined Kenwyn in 2018 as a carer, bringing dedication and compassion to her rols. Over the years, her commitment to excellence and her natural leadership skills have seen her progress to head of House Keeping. Holly leads her team with the same care and attention to detail she has always shown, ensuring Kenwyn remains a welcoming and comfortable home for all.
Holly is also Kenwyn's Speak Up Champion and says:
'As speak up champion for the home I act as a voice for colleagues to express their ideas, develop new ways of working and a pathway for them to report concerns. I regularly meet with the manager to discuss the running of the home from the colleagues’ perspective and am grateful that my colleagues feel able to trust me to speak to them.'
Mercy is an amazing Senior Carer and has done some amazing work both on our Glendurgan and Pencarrow unit!
Martin first joined Kenwyn in a Housekeeping role, although his ambition was always to become Kenwyn's Gardener.
This year his dream came true and Martin took his longed-for role. Martin absolutely loves his work and it is clear for all to see.
Kenwyn's gardens are truly a hidden gem and an extension of the luxury Kenwyn offers. He has a lot to keep on top of, but with his passion for his role and Kenwyn, he continues to do a fantastic job.
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