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Barchester Kenwyn Care Home

Newmills Lane, Kenwyn Hill, Truro, Cornwall TR1 3EB
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The staff are warm, friendly, caring and professional. Nothing is ever too much troublePeter E(Husband of Resident/Service User)
Barchester Kenwyn Care Home, Truro
A lovely warm and friendly atmosphere with caring staffDana E(Daughter of Resident/Service User)
Barchester Kenwyn Care Home, Truro
Nothing but praise for them all from the time we enter the front doorCarol R(Daughter of Resident/Service User)
Barchester Kenwyn Care Home, Truro

Kenwyn Care Home offers a warm, caring and friendly environment. The large en-suite bedrooms are complimented by a variety of communal sitting areas, large landscaped grounds in which to spend time together, and a wealth of gardens and borders. There's plenty going on every day, with a dedicated team of activities staff who provide a great lifestyle to the residents, and plenty of opportunity to get the best from life.

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Care Provided by Barchester Kenwyn Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,689N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Kenwyn Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Haley Welland(General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 106

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (94)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (31)

Visiting

  • The home has a very open visiting policy, and encourage visitors to come and see loved ones at any time. Pets are most welcome.

Parking

  • Visitor parking on site, free of charge.

Barchester Kenwyn Care Home Reviews (104)

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9.7

Barchester Kenwyn Care Home has a Review Score of 9.7 (9.658) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Kenwyn Care Home has 104 reviews.

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Review from M P (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience
We realised very quickly that the residents are treated with care and compassion but most importantly, treated with dignity. The staff make the time to know the residents so are all treated as individuals and get to know their likes and dislikes, their history and family so that the resident feels like they are with friends.

Memory lane is secure, so, as family, we know Mum is not able to wander off. Food is excellent, activities are every day and varied and looking out into the gardens gives a lot of pleasure.

Reply from Becky Pinnock, General Manager at Barchester Kenwyn Care Home

Thank you for taking the time to leave this review and to feedback on your lovely comments. Our residents are at the heart of all we do and to read that you feel your mum is treated with compassion and dignity is something that I will look forward to sharing with the staff team here at Kenwyn. Your words mean a lot to us and again, thank you.

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Review from Clive H (Son of Resident) published on 8 May 2024 Submitted via Website
Overall Experience

Mum, who has dementia, has been at Kenwyn for a couple of years now. The staff work tirelessly to care for all the residents and meet their individual needs. I am always met with a smile and I find they listen to suggestions and act on them when they can. I have been kept well informed of any changes in mum's health and my consent is always asked for when changes are needed. The staff are continually looking for ways to engage with the residents and keep them as happy as possible.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of Kenwyn's General Manager, I would like to pass on her heartfelt thank you for this review. It's wonderful to read about your feelings regarding the staff team and how informed you feel. The care for our residents is at the heart of all we do and its good to hear that the team are on...  

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Review from D K (Daughter-in-law of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

Lovely, friendly staff, all are happy to answer any questions or concerns. Great to see staff interacting with everyone. Lovely garden areas which are very well maintained. The meals always look appetising and plenty.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the general manager and the rest of the staff team here at Kenwyn, we would like to say a huge thank you for this review. It's lovely to read your thoughts on the staff team, their interactions and how happy they are to help. We are glad you appreciate Kenwyn's beautiful gardens and the tasty food our chefs provide. Thank you.

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Review from Mandy V (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience
Fabulous care for my dad.

Lovely staff and activities.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the general manager of Kenwyn, we want to say thank you for sharing your thoughts with us. It's so lovely to hear that your dad receives fabulous care. Our residents are at the heart of all we do and we will be sure to share this feedback with the staff team at Kenwyn.

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Review from Paula W (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience

The staff are extremely friendly and helpful. The environment is very comfortable and welcoming. They cater to needs efficiently and professionally. Always greeted with a smile.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the general manager, we would like to extend our warm thanks for taking the time to write this review. It's wonderful to hear how happy you are and that you are always greeted with a smile. We will be sure to share this feedback with the entire staff team. Thank you.

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Review from Suzanne L (Daughter of Resident) published on 26 April 2024 Submitted via Website
Overall Experience

My mum has been a resident at Barchester Kenwyn Care Home, Memory Lane Dementia Community, since October 2023. As a family, we feel that Mum is well cared for, safe and treated with respect and dignity. The staff are very welcoming, friendly and always happy to help. We are kept informed of any health issues that arise and appreciate the good communication and reassurance we receive.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of Kenwyn's general manager, we would like to pass on a very warm thank you for this review. We are so very pleased to hear that your mum is treated with the respect and dignity she so deserves. Our residents are at the heart of all we do and we will ensure that this review and your kind words are passed to the entire staff team. This means such a lot to us, many thanks.

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Review from C S (Daughter-in-law of Resident) published on 13 April 2024 Submitted via Postal Card
Overall Experience

I approached the home to enquire about a two-week respite stay, post-operative convalescence and care, for my mother-in-law. From start to finish, we were all treated with care, compassion and dignity. My mother-in-law was very well cared for and even said she would come back again - this is a real compliment to the staff who cared for her. Thank you for making this an excellent experience.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the general manager here at Kenwyn, we would like to extend a warm thank you for taking the time to leave this lovely review. Kenwyn's residents are at the heart of all we do and we will ensure that this review is passed to the staff team, all who were involved. It's good to hear that...  

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Review from P B (Daughter-in-law of Resident) published on 27 March 2024 Submitted via Postal Card
Overall Experience

Staff brilliant. Family member looked after very well.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

Thank you so much for taking the time to write this review. Our residents are at the heart of all we do and all reviews and feedback are extremely important to us. We will share your kind thoughts with the Kenwyn staff team.

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Review from M M (Daughter of Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience

The staff at Kenwyn are all amazing. From the first day my mum came to live at the home in January 2024, she has received the highest level of care. They respect my mum's wishes and have shown fantastic support to her, myself and my father. Keep up all your amazing work.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the General Manager of Kenwyn, Becky, I would like to extend a huge thank you for taking the time to leave us this lovely review. We appreciate all feedback, and it is wonderful to hear that your mum is so happy here at Kenwyn.

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Review from Allison W (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

Dad has a lovely room overlooking the garden and is cared for by welcoming, friendly staff who make him feel part of a family. He loves the trips out and yesterday saw the Christmas lights in the local town, all had a merry time on the bus!

Reply from Adele Beaton, TBC at Barchester Kenwyn Care Home

On behalf of Kenwyn's General Manager, we would like to say a huge thank you for taking the time to leave your review. Kenwyn's residents are at the heart of all we do and it's heartwarming to hear that your dad had such a merry time on the minibus trip. The manager will be sure to pass on your kind words to the rest of the team.

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Review from R W (Friend of Resident) published on 30 November 2023 Submitted via Postal Card
Overall Experience

Very obliging staff, all very helpful. Everything appeared as we hoped. Clean and tidy and welcoming. Our friend appeared quite happy and content.

Reply from Adele Beaton, TBC at Barchester Kenwyn Care Home

On behalf of the general manager of Kenwyn, we would like to extend a huge thank you for taking the time to write this review and for your kind words. We are glad that you find Kenwyn clean, tidy and welcoming. Reviews like yours mean such a lot to us and we find them really encouraging. We will ensure to pass this feedback on to the team.

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Review from Ginnie M (Daughter of Resident) published on 24 October 2023 Submitted via Postal Card
Overall Experience

My father (96) has been residing in Kenwyn for nearly nine months. I can say that I can pop in at any time and find he is well cared for, and when I leave, I am confident and couldn't do better for his care - I think that's it.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of Kenwyn's General Manager, I would like to thank you for taking the time to write this review for us. Feedback in all forms is incredibly important to us here at Kenwyn, and I will be sure to share this with the entire team. Thank you.

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Review from David K (Husband of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

Excellent service in every aspect. The staff are totally dedicated and give 100% to support and help the residents. My wife could not have ended up, with her condition, in a better place.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of us all at Kenwyn Care Home, thank you so much for taking the time to write this incredible review. The care of our residents is at the heart of all we do and we will ensure your thoughts are shared with the team.

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Review from Maureen M (Wife of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

All the staff are so helpful and willing to do anything they can to help. They are extremely good with my husband and this is really appreciated.

Reply from Adele Beaton, TBC at Barchester Kenwyn Care Home

On behalf of us all at Kenwyn Care Home, we would like to thank you for taking the time to provide us with this lovely feedback. We will be sure to pass this on to the whole team. Many thanks.

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Review from K B (Daughter of Resident) published on 2 October 2023 Submitted via Website
Overall Experience
Barchester Kenwyn Care Home is a wonderful place for my mother. She is well cared for and everyone from the care team to management is wonderful and kind.

Mum likes her room, food and being out in the large garden. Everyone is patient with the residents and very helpful.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the general manager at Kenwyn, I would like to say a huge thank you for taking the time to write this review. We are so pleased to read that you feel your mum is well cared for and enjoys her life here at Kenwyn. I will make sure your thoughts are shared with the whole team. Thanks again.

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Review from Alyson R (Daughter of Resident) published on 28 July 2023 Submitted via Website
Overall Experience
My father, who is 97, has been a resident at Kenwyn for just over 9 months and both his health and wellbeing have improved; I attribute this to the excellent support and encouragement that he receives. The nursing staff are first class, professional, compassionate, and caring. Dad is treated with dignity and respect at all times.
In walking along the corridor, it is notable how each member of staff will greet a resident by name, making time to talk to them and make them feel special. The dining room with its semi-formal atmosphere and good food encourages Dad to chat and be sociable, eating three meals a day, very different to eating alone at home. With so much space at Kenwyn there are rooms and outside spaces where family and friends can sit with residents; the coffee and cakes, available at all times, help to reinforce the home-from-home feeling.

As a regular visitor, I am made to feel not only welcome but part of the life of the care home, something that I value greatly.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of us all here at Kenwyn, we would like to say a huge thank you for your fantastic review. Your dad's health, happiness and well-being are at the heart of all we do here and your words are testament to the hard work of all staff team at Kenwyn. We will be sure to share your words with all staff. Many thanks.

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Review from Aliisa M (Resident / Service User) published on 23 June 2023 Submitted via Website
Overall Experience
I have been a resident here for almost a year. I am looked after and I like the staff. I enjoy most of the food, but I am a bit fussy! I enjoyed the curry recently and I like any sponge pudding!

I liked a trip to the salon and am looking forward to going again, the hairdresser did exactly what I asked for with my colours.

Reply from Adele Beaton, at Barchester Kenwyn Care Home

On behalf of the general manager here at Kenwyn, we would like to say a big thank you. It is wonderful feedback for us and the team to know that you are happy in your home. I will make sure I share your review with the team. Thank you for taking the time to write this.

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Review from Margaret W (Resident / Service User) published on 22 June 2023 Submitted via Website
Overall Experience
I have lived at Kenwyn since August last year. The staff are lovely and caring and I have my favourite staff. I am settled here and I enjoy the food and the entertainment. I love the activity girls.

My room is lovely and I have a view of the garden, which is beautiful, especially at this time of year.

Reply from Adele Beaton, Home Services Advisor at Barchester Kenwyn Care Home

On behalf of the general manager at Kenwyn, I would like to thank you for taking the time to offer your thoughts about how you feel about life at Kenwyn Care Home. I will ensure that your thoughts are shared with the team. Thank you.

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Review from Ann - Marie L (Wife of Resident) published on 22 June 2023 Submitted via Website
Overall Experience
My husband is at Kenwyn and he is very happy here as well as well cared for.
The food is nice and the staff are caring.
I visit every day apart from Sunday and I am made to feel very welcome.

And I love the cake and croissants each day. The staff are all kind and welcoming and I have never had any problems.

Reply from Adele Beaton, TBC at Barchester Kenwyn Care Home

On behalf of the general manager of Kenwyn, I would like to take this opportunity to say thank you. It's good to read that you feel your husband is well cared for as this is truly at the heart of all we do.

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Review from Ruth B (Wife of Resident) published on 21 June 2023 Submitted via Website
Overall Experience

As far as I am concerned, Kenwyn is top-class. Nothing is too much trouble, the staff are amazing and incredibly helpful. When we first arrived I was greeted by a member of staff who is the home services advisor, she was so lovely and caring and compassionate. She went way beyond her duty to make sure everything was up to scratch. They have looked after my husband so well and he has settled in much better than I anticipated. I would like to say a massive thank you to all the staff for everything that they do.

Reply from Adele Beaton, TBC at Barchester Kenwyn Care Home

On behalf of Kenwyn's general manager, we would like to thank you for taking the time to write this review. In addition, we appreciate your kind words and will share them with the team. We are really pleased that your husband has settled and that you are happy with the level of care he continues to receive here. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 June 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (0)

News
  • 15 Dec 2025

    Our team got into the festive spirit by dressing up as elves to support Elf Day and raise money for the Alzheimer's Society. Supporting people living with dementia and their...

  • 10 Dec 2025

    Our residents living with dementia, recently attended a special tea dance, which offered a blend of music and dancing, with and without ribbons, and a chance to socialise with others....

  • 05 Dec 2025

    Residents enjoyed an unusual and uplifting experience this week as ZooLab brought in a selection of exotic animals for an interactive session. The visit, which forms part of the home's...

Upcoming Events

There are no upcoming events for Barchester Kenwyn Care Home.

Awards / Recognitions (36)

Accreditations

There are no accreditations posted yet for Barchester Kenwyn Care Home.

Meet the Team (6)

Haley Welland
Haley WellandJob Title:General ManagerJoined: 2021

Hello and welcome, I am Haley Welland, and I am the General Manager here at Kenwyn Care Home

With over a decade’s worth of experience in health and social care, I am a passionate registered manager with a wealth of knowledge, including managing nursing, residential and community care. I have extensive knowledge in supporting residents with dementia to live well and have a passion for encouraging dementia friendly support within our local community. As a dementia champion and dementia care mapper with the University of Bradford, I am competent in supporting colleagues to understand quality care for those living with dementia.

The majority of my career has been working in Cornwall with the local community and healthcare professionals, and therefore have a solid understanding of how best to support our local residents.

I have a very active role in the lives of all residents, ensuring resident-centred care is delivered by every member of staff to a high standard. My passion for quality care is fuelled by my own personal experiences of placing loved ones in the hands of care teams. I feel my own experiences have moulded me into the manager I am today, and I take pride in my ability to support residents, families and friends to make informed choices about the care options available to them, including how to live as independently for as long as possible.

I look forward to welcoming you at Kenwyn Care Home.

Adelina Dan
Adelina DanJob Title:Deputy ManagerJoined: 2018

Adelina has been a valued member of the Kenwyn team since 2018.

Extremely skilled in her field, Adelina is the Deputy Manager at Kenwyn and has previously been a Unit Manager for our Tresco Community.

Adelina is loved by residents, relatives and staff and works incredibly hard. Her passion for her work and residents stands out.

Adelina has been a nurse for more than 10 years. She chose Barchester due to its reputation for Person-Centred Care.

Ela Wisniewska
Ela WisniewskaJob Title:Pencarrow Community ManagerJoined: 2005

Ela has been a valued member of the Kenwyn team for 20 years. Her dedication to building strong relationships with residents and their families ensures everyone feels truly at home. Ela is passionate about providing the highest standard of care and creating a warm, welcoming environment where residents feel supported and cherished.

Outside of work, Ela loves exploring the UK in her favourite adventure so far has been travelling the iconic Scotland NC500 route. When she's not on the road, Ela enjoys relaxing with a good movie.

Holly Rimmer
Holly RimmerJob Title:Head of Housekeeping and Speak up ChampionJoined: 2018

Holly joined Kenwyn in 2018 as a carer, bringing dedication and compassion to her role. Over the years, her commitment to excellence and her natural leadership skills have seen her progress to head of Housekeeping. Holly leads her team with the same care and attention to detail she has always shown, ensuring Kenwyn remains a welcoming and comfortable home for all.

Holly is also Kenwyn's Speak Up Champion and says: "As speak up champion for the home, I act as a voice for colleagues to express their ideas, develop new ways of working and a pathway for them to report concerns. I regularly meet with the manager to discuss the running of the home from the colleagues’ perspective and am grateful that my colleagues feel able to trust me to speak to."

Mercy Sebuava
Mercy SebuavaJob Title:Senior CarerJoined: 2017

Mercy is an amazing Senior Carer and has done some amazing work both on our Glendurgan and Pencarrow unit!

Martin Williams
Martin WilliamsJob Title:GardenerJoined: 2020

Martin first joined Kenwyn in a Housekeeping role, although his ambition was always to become Kenwyn's Gardener.

This year his dream came true and Martin took his longed-for role. Martin absolutely loves his work and it is clear for all to see.

Kenwyn's gardens are truly a hidden gem and an extension of the luxury Kenwyn offers. He has a lot to keep on top of, but with his passion for his role and Kenwyn, he continues to do a fantastic job.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Kenwyn Care Home to verify any information. View our terms and conditions. Barchester Kenwyn Care Home has an Enhanced Service -more info.