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Barchester Kenwyn Care Home

Newmills Lane, Kenwyn Hill, Truro, Cornwall TR1 3EB
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The staff are warm, friendly, caring and professional. Nothing is ever too much troublePeter E(Husband of Resident/Service User)
Barchester Kenwyn Care Home, Truro
A lovely warm and friendly atmosphere with caring staffDana E(Daughter of Resident/Service User)
Barchester Kenwyn Care Home, Truro
Nothing but praise for them all from the time we enter the front doorCarol R(Daughter of Resident/Service User)
Barchester Kenwyn Care Home, Truro

Kenwyn Care Home offers a warm, caring and friendly environment. The large en-suite bedrooms are complimented by a variety of communal sitting areas, large landscaped grounds in which to spend time together, and a wealth of gardens and borders. There's plenty going on every day, with a dedicated team of activities staff who provide a great lifestyle to the residents, and plenty of opportunity to get the best from life.

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Care Provided by Barchester Kenwyn Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,689N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Kenwyn Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Haley Welland(General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 106

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (94)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (31)

Visiting

  • The home has a very open visiting policy, and encourage visitors to come and see loved ones at any time. Pets are most welcome.

Parking

  • Visitor parking on site, free of charge.

Barchester Kenwyn Care Home Reviews (104)

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9.7

Barchester Kenwyn Care Home has a Review Score of 9.7 (9.658) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Kenwyn Care Home has 104 reviews.

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Review from Matthew H (Son of Resident) published on 10 January 2021 Submitted via Postal Card
Overall Experience

My father (84) was only at the home for three weeks before he died. In that time he was treated professionally and with great care. The staff were courteous and understanding of both his needs and our requirements. In these difficult Covid times, a difficult situation was made much easier due to the staff understanding.

Reply from Nikki Culleton, General Manager at Barchester Kenwyn Care Home
Thank you so much for your kind words. I have shared this with the team who pride themselves with their personal approach to all our residents.

Take care and keep safe, Nikki, General Manager.

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Review from D R (Nephew of Resident) published on 22 October 2020 Submitted via Postal Card
Overall Experience

Manager and Deputy Manager were very supportive with all the problems I had with my uncle's care at Kenwyn. All the carers and staff were helpful, caring and considerate. Both my aunt and uncle were very well looked after at Kenwyn. There were one or two issues at the beginning but things greatly improved after the new manager took over.

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Review from A W (Son of Resident) published on 15 October 2020 Submitted via Postal Card
Overall Experience

The general manager and her team have been so kind to us as a family during the COVID pandemic. They are looking after Mum with great care and living a long way from Mum we all feel at ease and know Mum is in great hands.

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Review from J D (Daughter of Resident) published on 15 April 2020 Submitted via Postal Card
Overall Experience
The team at Kenwyn have been massively supportive and completely amazing during what has been an extremely difficult and upsetting time. The care given, the activities and modern, well-kept surroundings are excellent. I cannot thank the team at Kenwyn enough.

Highly recommend!!!

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Review from D P (Son of Resident) published on 25 March 2020 Submitted via Postal Card
Overall Experience

Excellent proactive rather than reactive care delivered with a smile. Very inclusive management and staff, with an open-door policy that encourages access to management and senior nursing/care staff.

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Review from P D (Wife of Resident) published on 11 February 2020 Submitted via Postal Card
Overall Experience

My husband has been in Kenwyn for the last eighteen months and he has had wonderful care at all times. He is in Tresco and is quite settled. The staff are excellent and always have time to listen and help. The food is wonderful and great care is taken to make sure it is right for each resident. The new management has made a big difference and hopefully, all vacancies can be filled soon, making it easier for existing staff. Thank you Kenwyn.

Reply from Ross Lannon, Admin Assistant at Barchester Kenwyn Care Home

Thank you for your kind words and feedback. We are so glad your husband has settled in well with us, and that you're pleased with all aspects of life at Kenwyn.

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Review from R S (Wife of Resident) published on 25 November 2019 Submitted via Postal Card
Overall Experience

My husband was very well looked after. The staff were very friendly, loving and well trained to look after him. He was 90 years old, a diabetic, nearly blind, bedridden and suffered with late Parkinsons, so needed a lot of attention which he received. The staff handled his death with great respect and organised the undertakers etc. well.

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Review from C C (Brother of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

Most pleased with the home and staff. We are always made welcome. My brother is well looked after. Would recommend to anyone. He has been very happy for the last 12 years of his stay. I am sure will miss the staff who have been like family to him. With thanks from his brother and family.

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Review from Kitty D (Daughter of Resident) published on 17 September 2019 Submitted via Website
Overall Experience

After being neglected at another care home, I was untrusting of the care system. Kenwyn have restored my faith. This home is amazing, they have turned my fathers life around. They are caring, friendly and personal to both family and residents. They are professional and understanding of the care required. My father is extremely happy living here, couldn’t recommend it more!

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Review from Geraldine P (Wife of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience
When life's journey takes a sad and difficult road, we need help and support along the way.
The kindness, care and support shown by the staff at Kenwyn Care Home, not just to my husband but also to me, has been exemplary.

Through all the tears and heartache, I gather strength in the knowledge that my darling husband is receiving the best care and attention we could wish for.

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Review from G P (Husband of Resident) published on 2 September 2019 Submitted via Postal Card
Overall Experience

My wife has been a resident for one year. Initially, the care and attention to detail was excellent. However, in the last few months, there has been marked evidence of deteriorating attention to the "charter commitment" given by a Barchester care home. Representation was made to management in this period but little improvement seen. However, since new manager appointed, there is evidence that improvements in care and safety are improving.

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Review from E M (Granddaughter of Resident) published on 13 August 2019 Submitted via Postal Card
Overall Experience
Grandad has been in Kenwyn for three weeks now. He has received 1-1 sessions with the physio who is employed by the home - this is so unusual to have a physio employed in the care home.
The chef is great and has taken a lot of special requests regarding Grandad's food.

The new manager has spent time discussing Grandad's care. We chose well.

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Review from Peter E (Husband of Resident) published on 19 June 2019 Submitted via Website
Overall Experience

My wife came here after hospital, the prognosis was a little bleak. Since being here she is receiving the best possible care I could wish for. The staff are warm, friendly, caring and professional. Nothing is ever too much trouble and because of this, her condition has improved. In a nutshell its a fantastic home with fantastic staff, from the management to the carers to the kitchen staff.

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Review from J T (Wife of Resident) published on 3 June 2019 Submitted via Postal Card
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Kenwyn staff are very caring and know what my husband's interests were before he became incapacitated his passion was football and the staff always accommodate his wish to watch any football on TV. The home is very welcoming to me and always keeps me informed as to any concerns they may have.

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Review from Eleanor S (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card
Overall Experience

The staff of the Tiesco Unit (memory lane) went above and beyond in terms of care and devotion. In reception, you were always greeted with a warm smile.

The food quality and variety were second to none. Overall a wonderful place.

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Review from Dana E (Daughter of Resident) published on 4 July 2018 Submitted via Website
Overall Experience

For the short time my mother was a resident of this care home, all staff made her stay and us as a family welcome at all times of the day or night. They did everything they could to support my mother and the family and nothing was too much trouble. A lovely warm and friendly atmosphere with caring staff.

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Review from Carol O (Wife of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

My husband was discharged from the hospital to the care at Barchester Kenwyn Care Home at the end of his life. They looked after him with dignity and fondness. They also looked after me at a difficult time. They assisted me in taking him home for the last few days. The peace and kindness experienced at Barchester Kenwyn Care Home was a great relief after the hectic turbulence of a hospital ward. I would like to thank all the staff for their care.

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Review from Hilary M (Sister-in-law of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

The peace of Barchester Kenwyn Care Home and the kindness and thoughtfulness of the staff were solace to my sister in a horrendous situation. Thanks in large to the manager, my brother-in-law was able to return home for his last days as was his wish.

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Review from G R (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

The carers have always been nothing but patient and respectful to my parent. Nothing is too much to ask. They are always pleasant to all my family that visited and are always friendly and polite.

Reply from Andrew Kirby, General manager at Barchester Kenwyn Care Home

Thank you for taking the time to complete a review for our lovely home. I will share your comments with the staff.

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Review from Marlene H (Husband of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

I am very pleased with the care my husband is receiving.

I can ask the staff anything relating to my husband and they are very eager to help. Very pleased!

Reply from Andrew Kirby, at Barchester Kenwyn Care Home

Thank you Marlene, we really appreciate you taking the time to review our home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 June 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (0)

News
  • 15 Dec 2025

    Our team got into the festive spirit by dressing up as elves to support Elf Day and raise money for the Alzheimer's Society. Supporting people living with dementia and their...

  • 10 Dec 2025

    Our residents living with dementia, recently attended a special tea dance, which offered a blend of music and dancing, with and without ribbons, and a chance to socialise with others....

  • 05 Dec 2025

    Residents enjoyed an unusual and uplifting experience this week as ZooLab brought in a selection of exotic animals for an interactive session. The visit, which forms part of the home's...

Upcoming Events

There are no upcoming events for Barchester Kenwyn Care Home.

Awards / Recognitions (36)

Accreditations

There are no accreditations posted yet for Barchester Kenwyn Care Home.

Meet the Team (6)

Haley Welland
Haley WellandJob Title:General ManagerJoined: 2021

Hello and welcome, I am Haley Welland, and I am the General Manager here at Kenwyn Care Home

With over a decade’s worth of experience in health and social care, I am a passionate registered manager with a wealth of knowledge, including managing nursing, residential and community care. I have extensive knowledge in supporting residents with dementia to live well and have a passion for encouraging dementia friendly support within our local community. As a dementia champion and dementia care mapper with the University of Bradford, I am competent in supporting colleagues to understand quality care for those living with dementia.

The majority of my career has been working in Cornwall with the local community and healthcare professionals, and therefore have a solid understanding of how best to support our local residents.

I have a very active role in the lives of all residents, ensuring resident-centred care is delivered by every member of staff to a high standard. My passion for quality care is fuelled by my own personal experiences of placing loved ones in the hands of care teams. I feel my own experiences have moulded me into the manager I am today, and I take pride in my ability to support residents, families and friends to make informed choices about the care options available to them, including how to live as independently for as long as possible.

I look forward to welcoming you at Kenwyn Care Home.

Adelina Dan
Adelina DanJob Title:Deputy ManagerJoined: 2018

Adelina has been a valued member of the Kenwyn team since 2018.

Extremely skilled in her field, Adelina is the Deputy Manager at Kenwyn and has previously been a Unit Manager for our Tresco Community.

Adelina is loved by residents, relatives and staff and works incredibly hard. Her passion for her work and residents stands out.

Adelina has been a nurse for more than 10 years. She chose Barchester due to its reputation for Person-Centred Care.

Ela Wisniewska
Ela WisniewskaJob Title:Pencarrow Community ManagerJoined: 2005

Ela has been a valued member of the Kenwyn team for 20 years. Her dedication to building strong relationships with residents and their families ensures everyone feels truly at home. Ela is passionate about providing the highest standard of care and creating a warm, welcoming environment where residents feel supported and cherished.

Outside of work, Ela loves exploring the UK in her favourite adventure so far has been travelling the iconic Scotland NC500 route. When she's not on the road, Ela enjoys relaxing with a good movie.

Holly Rimmer
Holly RimmerJob Title:Head of Housekeeping and Speak up ChampionJoined: 2018

Holly joined Kenwyn in 2018 as a carer, bringing dedication and compassion to her role. Over the years, her commitment to excellence and her natural leadership skills have seen her progress to head of Housekeeping. Holly leads her team with the same care and attention to detail she has always shown, ensuring Kenwyn remains a welcoming and comfortable home for all.

Holly is also Kenwyn's Speak Up Champion and says: "As speak up champion for the home, I act as a voice for colleagues to express their ideas, develop new ways of working and a pathway for them to report concerns. I regularly meet with the manager to discuss the running of the home from the colleagues’ perspective and am grateful that my colleagues feel able to trust me to speak to."

Mercy Sebuava
Mercy SebuavaJob Title:Senior CarerJoined: 2017

Mercy is an amazing Senior Carer and has done some amazing work both on our Glendurgan and Pencarrow unit!

Martin Williams
Martin WilliamsJob Title:GardenerJoined: 2020

Martin first joined Kenwyn in a Housekeeping role, although his ambition was always to become Kenwyn's Gardener.

This year his dream came true and Martin took his longed-for role. Martin absolutely loves his work and it is clear for all to see.

Kenwyn's gardens are truly a hidden gem and an extension of the luxury Kenwyn offers. He has a lot to keep on top of, but with his passion for his role and Kenwyn, he continues to do a fantastic job.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Kenwyn Care Home to verify any information. View our terms and conditions. Barchester Kenwyn Care Home has an Enhanced Service -more info.