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Barchester Kernow House Care Home

Landlake Road, Launceston, Cornwall PL15 9HP
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The rooms are comfortable, the social areas very open and inviting.Anton P(Private Carer of Resident/Service User)
Barchester Kernow House Care Home, Launceston
there is a wide range of activities to suit everyone and the opportunity to have trips out,Maxine R(Cousin of Resident/Service User)
Barchester Kernow House Care Home, Launceston
Barchester Kernow House Care Home, Launceston

Barchester Kernow House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities, dementia and Huntingdon's.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and...  

Care Provided by Barchester Kernow House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,797 - £2,036N/A
Nursing Dementia Care£2,036 - £2,231N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Contact Barchester Kernow House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leigh Stanley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (85)

Visiting

  • Visiting at any time.

Parking

  • Kernow House has car parks situated at the front of the building

Barchester Kernow House Care Home Reviews (84)

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9.9

Barchester Kernow House Care Home has a Review Score of 9.9 (9.880) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Kernow House Care Home has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Judith R (Wife of Resident) published on 2 December 2020 Submitted via Postal Card
Overall Experience

My husband was diagnosed with multiple dementia three years ago and has spent the last 18-months in St Prian unit in Barchester House. He was welcomed with open arms and friendly faces. He settled into his new surrounding very quickly, which was such a joy and a load off my mind. Although his room is small, it is adequate. Up until March lockdown, I visited four or five times a week, it was wonderful. He was happy, kept clean, fed, watered and entertained. I was delighted with his progress. Then no visits or activities, he became withdrawn and lonely. Garden visits were introduced in July, but he didn't respond well - I didn't visit him for 8-months. He was refusing medication, food and drinking and became very weak. The doctors gave him end of life priveledges. I started to visit almost daily (it is an 80-mile round trip) and he now recognises me and his food and fluid intake has improved considerably. Thank you, Barchester staff, at all level for all you do for my precious husband.

Reply from Amanda Chichester, General Manager at Barchester Kernow House Care Home

Many thanks for a lovely review, Judith. We are privileged to care for your husband on your behalf. We look forward to seeing you soon.

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Review from Persephone L (Daughter of Resident) published on 14 October 2020 Submitted via Website
Overall Experience

I would like to highly recommend Kernow House especially the St Perrin Ward and all the staff. My father was a resident for 4 yrs and the care he received was exceptional he had vascular dementia and received one to One care. My mother and I visited regularly and felt so grateful he was being taken such great care of it gave us peace of mind. The staff went the extra mile and I would like to thank them especially four carers, in particular, there are many others who interacted with my father and we are most grateful. We live in Torquay so it wasn’t a quick trip 2/3 times a week but it was well worth the travel to have such amazing care for my amazing father. Sadly my father has passed and during the difficult final days, the staff were incredible. We will be forever grateful.

Reply from Amanda Chichester, General Manager at Barchester Kernow House Care Home
Thank you so much for your kind words. It was a pleasure and a privilege to care for your father here at Kernow House. Myself and the team are so grateful that you took the time to give such wonderful feedback during this difficult time.
Keep safe

General Manager

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Review from Victor B (Resident / Service User) published on 1 August 2017 Submitted via Postal Card
Overall Experience

I became a resident at this home on 30th May 2017. All the staff have been most friendly and helpful. They listen and help with anything they can.

The food served up is delicious and of such a high standard. The menu is carefully selected. I've thanked cooks for the excellence of their food.

It's a pleasure to be showered with help.

It's what a real home should be for us old folks. Simply great!

I myself am 83, with poor legs due to cellulitis.

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Review from Gillian S (Friend of Resident) published on 6 July 2017 Submitted via Postal Card
Overall Experience
Prior to June 1st staffing levels were very good, particularly the hostess role in the kitchen, serving meals and helping residents to eat and drink.

However that role has been discontinued, as have a few carer roles and the difference is quite noticeable, standards have fallen although the staff do their best.

Reply from Careen Harris, General Manager at Barchester Kernow House Care Home

Thank you for your review.

Following a review of the host and other roles, it was decided to discontinue the host for the following reasons: Many of our residents require support with eating and drinking to ensure the experience is both pleasurable and safe for them. The role of host was found...  

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 02 Oct 2024

    We had a fantastic visit from Thunderball and Hagrid from Lakemoor Alpacas. The two young alpacas visited us on the concourse but also did some bedroom visits so residents who...

Upcoming Events

There are no upcoming events for Barchester Kernow House Care Home.

Awards / Recognitions (105)

Accreditations

There are no accreditations posted yet for Barchester Kernow House Care Home.

Meet the Team (11)

Leigh Stanley
Leigh StanleyJob Title:General ManagerJoined: 2016

Welcome to Kernow House, my name is Leigh and I am the General Manager at the home.

I am a registered mental health nurse. Prior to becoming a nurse, I spent 13 years as a soldier in the British Army, serving in Iraq, Afghanistan and other overseas operations. I became interested in post-traumatic stress disorder and decided to train as a nurse. During this nurse training, I discovered a particular interest in working with dementia and decided to pursue a career in this.

As a Manager, I put my leadership skills to good use when managing the home. I ensure we deliver person-centred care in a therapeutic manner and share my knowledge with other staff, both within the home and with outside professionals.

I acknowledge that whilst residents are at the forefront of our home, it is important that staff are supported, so the care we deliver as a whole home is filled with passion and enthusiasm.

Sarah Sharland
Sarah SharlandJob Title:Deputy ManagerJoined: 2010

Sarah is an occupational therapist who has worked at Kernow House in that role for many years whilst supporting the management team. She supports a holistic approach to caring for residents at Kernow House, where a good quality of life filled with meaningful activities is important. Sarah works actively to encourage residents' independence.

Jo Balcombe
Jo BalcombeJob Title:Clinical leadJoined: 2017

Jo is a clinical lead on Millaton where she leads a team of nurses and carers. Jo is a general nurse as well as a mental health nurse. She has many years experience and a wide range of knowledge from her background working mainly in the community.

Ema Velniciuc
Ema VelniciucJob Title:Clinical LeadJoined: 2005

Ema is a general nurse and has worked at Kernow House for many years. While Ema has a lot of experience in general nursing, she also holds a master’s degree in psychology and has insight and understanding of, what it is like to live with mental health conditions. Ema leads a team of nurses and carers, who work with dedication and compassion to support residents and their families on St Pirans.

Richard
Richard Job Title:Clinical LeadJoined: 2022

Richard is the clinical lead on the Petherwin unit. He is a general nurse who has worked as an A&E nurse and in mental health nursing prior to coming to work at Kernow House. Richard knows the unit well, having worked on Petherwin as a senior nurse. He is compassionate and approachable. Richard is always available for a chat if anyone has any concerns.

Richard Evans
Richard EvansJob Title:Resident AmbassadorJoined: 2023

Richard represents residents at Kernow House. Richard says, he likes to make sure residents have enough to eat and drink and that everyone is well cared for. He takes part in resident meetings and talks to anyone who has any concerns. If anyone has anything they would like to talk to Richard about, he can be found quite easily and is always willing to listen and take any issues forward.

Jackie Easton-Evans
Jackie Easton-EvansJob Title:Occupational therapistJoined: 2022

Jackie supports residents to take part in meaningful occupations and enjoyable life activities.

She supports residents to maintain independence by accessing, adapting and providing suitable equipment and is proactive in her support of the life enrichment approach to caring for those who live at Kernow House.

Emma Duwell
Emma DuwellJob Title:AdministratorJoined: 2019

Emma is the administrator. She deals with enquiries, HR, invoicing, payroll, banking and logistics. Emma's door is always open for anyone who needs advice or support with anything concerning administration.

Bea Porup
Bea PorupJob Title:Activities coordinatorJoined: 2009

Bea works in a small team with residents, relatives, all staff groups and the wider community. She ensures there is a vibrant environment with a varied weekly activity programme and organises celebrations of themed events. There is always something going on at Kernow House.

Rachel Bateman
Rachel BatemanJob Title:Head ChefJoined: 2022

Rachel is our head chef and leads a team of chefs and kitchen assistants. She has lots of experience from her previous work cooking in cafes, restaurants, pubs and care homes. Rachel is very passionate about providing good home cooking and particularly enjoys baking. She has completed many training courses to learn a variety of catering skills and is able to provide nutritious meals for all dietary requirements.

Timothy Willoughby
Timothy WilloughbyJob Title:Head of MaintenanceJoined: 2024

Tim is head of maintenance at Kernow House. He has a good all-round knowledge of maintenance and DIY.

He likes to keep everything safe and fixed in a timely manner and he does this by working closely with colleagues and outside contractors.

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