The rooms are comfortable, the social areas very open and inviting.Anton P(Private Carer of Resident/Service User)
there is a wide range of activities to suit everyone and the opportunity to have trips out,Maxine R(Cousin of Resident/Service User)
The rooms are comfortable, the social areas very open and inviting.Anton P(Private Carer of Resident/Service User)
there is a wide range of activities to suit everyone and the opportunity to have trips out,Maxine R(Cousin of Resident/Service User)
Barchester Kernow House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities, dementia and Huntingdon's.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and...
Barchester Kernow House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities, dementia and Huntingdon's.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.
The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
The price(s) shown are provided by the care home. Contact Barchester Kernow House Care Home for full pricing details and T&Cs.
Contact Barchester Kernow House Care Home to confirm what's included and get a personalised quote:
Barchester Kernow House Care Home has a Review Score of 9.8 (9.820) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Kernow House Care Home has 87 reviews.
My husband has been in a unit for 5 years and has been well cared for and treated with respect. The unit is secure and has a happy team of nurses and carers who are well trained and have always show patience and resilience in all situations. I particularly like the set up of the unit with its...
My husband has been in a unit for 5 years and has been well cared for and treated with respect. The unit is secure and has a happy team of nurses and carers who are well trained and have always show patience and resilience in all situations. I particularly like the set up of the unit with its central garden and when possible the residents are encouraged to use it. There is a good programme of activities led by a very capable team. I would have liked a regular update on his general health and needs and kept informed in changes in staff and management.
My wife was a senior medical professional and main board member before her deteriorating brain condition forced her to have to resign. Eventually, I had to give up 24/7 care. We tried several care homes but only the present unit stopped her screams and physical injuries. She has been in their care...
My wife was a senior medical professional and main board member before her deteriorating brain condition forced her to have to resign. Eventually, I had to give up 24/7 care. We tried several care homes but only the present unit stopped her screams and physical injuries. She has been in their care over 7 years.
My mum has been a resident in Kernow House for 16 years. She has always been treated with dignity and respect. The staff have also been supportive to us as a family. Her journey has been very traumatic and upsetting at times due to her medical condition. The staff in Kernow House have been amazing...
My mum has been a resident in Kernow House for 16 years. She has always been treated with dignity and respect. The staff have also been supportive to us as a family. Her journey has been very traumatic and upsetting at times due to her medical condition. The staff in Kernow House have been amazing at coping with my mum's behaviour, especially when first admitted. As a family we will always be very grateful for the level/standard of care given to Mum, with staff treating her as an individual, looking at her needs and interests to enable her to enjoy her time within Kernow House.
Jan we would like to take the opportunity to thank you for your review. Mum is very much loved here at Kernow and we are grateful to have looked after her for so long.
My husband was diagnosed with multiple dementia three years ago and has spent the last 18-months in St Prian unit in Barchester House. He was welcomed with open arms and friendly faces. He settled into his new surrounding very quickly, which was such a joy and a load off my mind. Although his room...
My husband was diagnosed with multiple dementia three years ago and has spent the last 18-months in St Prian unit in Barchester House. He was welcomed with open arms and friendly faces. He settled into his new surrounding very quickly, which was such a joy and a load off my mind. Although his room is small, it is adequate. Up until March lockdown, I visited four or five times a week, it was wonderful. He was happy, kept clean, fed, watered and entertained. I was delighted with his progress. Then no visits or activities, he became withdrawn and lonely. Garden visits were introduced in July, but he didn't respond well - I didn't visit him for 8-months. He was refusing medication, food and drinking and became very weak. The doctors gave him end of life priveledges. I started to visit almost daily (it is an 80-mile round trip) and he now recognises me and his food and fluid intake has improved considerably. Thank you, Barchester staff, at all level for all you do for my precious husband.
Many thanks for a lovely review, Judith. We are privileged to care for your husband on your behalf. We look forward to seeing you soon.
I would like to highly recommend Kernow House especially the St Perrin Ward and all the staff. My father was a resident for 4 yrs and the care he received was exceptional he had vascular dementia and received one to One care. My mother and I visited regularly and felt so grateful he was being...
I would like to highly recommend Kernow House especially the St Perrin Ward and all the staff. My father was a resident for 4 yrs and the care he received was exceptional he had vascular dementia and received one to One care. My mother and I visited regularly and felt so grateful he was being taken such great care of it gave us peace of mind. The staff went the extra mile and I would like to thank them especially four carers, in particular, there are many others who interacted with my father and we are most grateful. We live in Torquay so it wasn’t a quick trip 2/3 times a week but it was well worth the travel to have such amazing care for my amazing father. Sadly my father has passed and during the difficult final days, the staff were incredible. We will be forever grateful.
General Manager
I became a resident at this home on 30th May 2017. All the staff have been most friendly and helpful. They listen and help with anything they can.
The food served up is delicious and of such a high standard. The menu is carefully selected. I've thanked cooks for the excellence of their...
I became a resident at this home on 30th May 2017. All the staff have been most friendly and helpful. They listen and help with anything they can.
The food served up is delicious and of such a high standard. The menu is carefully selected. I've thanked cooks for the excellence of their food.
It's a pleasure to be showered with help.
It's what a real home should be for us old folks. Simply great!
I myself am 83, with poor legs due to cellulitis.
However that role has been discontinued, as have a few carer roles and the difference is quite noticeable, standards have fallen although the staff...
However that role has been discontinued, as have a few carer roles and the difference is quite noticeable, standards have fallen although the staff do their best.
Thank you for your review.
Following a review of the host and other roles, it was decided to discontinue the host for the following reasons: Many of our residents require support with eating and drinking to ensure the experience is both pleasurable and safe for them. The role of host was found...
Thank you for your review.
Following a review of the host and other roles, it was decided to discontinue the host for the following reasons: Many of our residents require support with eating and drinking to ensure the experience is both pleasurable and safe for them. The role of host was found to divorce the nutritional aspect of care delivery from the holistic clinical overview. In addition, our internal quality audits indicated that residents enjoyed meal times more in units where hosts were not deployed.
Staffing levels are flexed to meet the needs of the individuals we care for and the numbers of individuals we are caring for. This dynamic situation demands a flexible response and illustrates that needs are kept constantly under review. It is very unlikely, given the nature of what we do, that staffing levels/numbers would remain static.
I am sorry that you feel standards have dropped, however, please be reassured that our governance processes indicate there has been no significant weight loss recorded, or indeed other clinical indicators that would cause alarm.
We constantly review what we do and how we do it in order to achieve the best possible outcomes for the people who live with us, this has meant some roles have gone and new ones created.
As with all change, it can be uncomfortable at first as we transition into new, more effective ways of working.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Welcome to Kernow House, my name is Leigh and I am the General Manager at the home.
I am a registered mental health nurse. Prior to becoming a...
Welcome to Kernow House, my name is Leigh and I am the General Manager at the home.
I am a registered mental health nurse. Prior to becoming a nurse, I spent 13 years as a soldier in the British Army, serving in Iraq, Afghanistan and other overseas operations. I became interested in post-traumatic stress disorder and decided to train as a nurse. During this nurse training, I discovered a particular interest in working with dementia and decided to pursue a career in this.
As a Manager, I put my leadership skills to good use when managing the home. I ensure we deliver person-centred care in a therapeutic manner and share my knowledge with other staff, both within the home and with outside professionals.
I acknowledge that whilst residents are at the forefront of our home, it is important that staff are supported, so the care we deliver as a whole home is filled with passion and enthusiasm.
Sarah is an occupational therapist who has worked at Kernow House in that role for many years whilst supporting the management team. She supports a...
Sarah is an occupational therapist who has worked at Kernow House in that role for many years whilst supporting the management team. She supports a holistic approach to caring for residents at Kernow House, where a good quality of life filled with meaningful activities is important. Sarah works actively to encourage residents' independence.
Jo is a clinical lead on Millaton where she leads a team of nurses and carers. Jo is a general nurse as well as a mental health nurse. She has many years experience and a wide range of knowledge from her background working mainly in the community.
Ema is a general nurse and has worked at Kernow House for many years. While Ema has a lot of experience in general nursing, she also holds a master’s...
Ema is a general nurse and has worked at Kernow House for many years. While Ema has a lot of experience in general nursing, she also holds a master’s degree in psychology and has insight and understanding of, what it is like to live with mental health conditions. Ema leads a team of nurses and carers, who work with dedication and compassion to support residents and their families on St Pirans.
Richard is the clinical lead on the Petherwin unit. He is a general nurse who has worked as an A&E nurse and in mental health nursing prior to coming...
Richard is the clinical lead on the Petherwin unit. He is a general nurse who has worked as an A&E nurse and in mental health nursing prior to coming to work at Kernow House. Richard knows the unit well, having worked on Petherwin as a senior nurse. He is compassionate and approachable. Richard is always available for a chat if anyone has any concerns.
Richard represents residents at Kernow House. Richard says, he likes to make sure residents have enough to eat and drink and that everyone is well...
Richard represents residents at Kernow House. Richard says, he likes to make sure residents have enough to eat and drink and that everyone is well cared for. He takes part in resident meetings and talks to anyone who has any concerns. If anyone has anything they would like to talk to Richard about, he can be found quite easily and is always willing to listen and take any issues forward.
Jackie supports residents to take part in meaningful occupations and enjoyable life activities.
She supports residents to maintain independence by...
Jackie supports residents to take part in meaningful occupations and enjoyable life activities.
She supports residents to maintain independence by accessing, adapting and providing suitable equipment and is proactive in her support of the life enrichment approach to caring for those who live at Kernow House.
Emma is the administrator. She deals with enquiries, HR, invoicing, payroll, banking and logistics. Emma's door is always open for anyone who needs advice or support with anything concerning administration.
Bea works in a small team with residents, relatives, all staff groups and the wider community. She ensures there is a vibrant environment with a...
Bea works in a small team with residents, relatives, all staff groups and the wider community. She ensures there is a vibrant environment with a varied weekly activity programme and organises celebrations of themed events. There is always something going on at Kernow House.
Rachel is our head chef and leads a team of chefs and kitchen assistants. She has lots of experience from her previous work cooking in cafes,...
Rachel is our head chef and leads a team of chefs and kitchen assistants. She has lots of experience from her previous work cooking in cafes, restaurants, pubs and care homes. Rachel is very passionate about providing good home cooking and particularly enjoys baking. She has completed many training courses to learn a variety of catering skills and is able to provide nutritious meals for all dietary requirements.
Tim is head of maintenance at Kernow House. He has a good all-round knowledge of maintenance and DIY.
He likes to keep everything safe and fixed in a timely manner and he does this by working closely with colleagues and outside contractors.
Susie has worked in admin and reception and is now Head of Housekeeping. She is also a Buddy Champion who supports newly appointed staff. Susie...
Susie has worked in admin and reception and is now Head of Housekeeping. She is also a Buddy Champion who supports newly appointed staff. Susie understands the importance of having a clean and comfortable environment for people to live and work in. She leads a team of dedicated housekeepers and laundry assistants. Susie also works closely with maintenance staff to make sure all repairs are done promptly.
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