Greenslades Nursing Home, Exeter, Devon
Greenslades Nursing Home, Exeter, Devon
Greenslades Nursing Home, Exeter, Devon

Greenslades Nursing Home provides modern elderly care practices for up to sixty-five individuals with a variety of personal care and lifestyle preferences.

The facility is ideal for a fulfilling and secure retirement, located on a historic quayside and close to good local amenities, while offering the use of private gardens and en-suite bedrooms.

The home has benefitted from recent refurbishment, thanks to investment from parent company Sanctuary Care, and is committed to staying up-to-date with any technologies or procedures that can assist those with long-term care concerns.

Group: Sanctuary Care Ltd

Person in charge: Tselane Selokoma (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Palliative Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Greenslades Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Greenslades Nursing Home has a Review Score of 8.1 (8.074)

The Review Score of 8.1 (maximum of 10) for Greenslades Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Greenslades Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.35 for Greenslades Nursing Home is calculated as follows: ( (53 Excellents x 5) + (53 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 117 Ratings = 4.35

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.724 Points relating to the number of positive Reviews for Greenslades Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.4 Target = 0.224

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Greenslades Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Greenslades Nursing Home

  • Daughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Partner of Resident/Service User
    1
  • more

My mother was in the care of Greenslades for over two years. During this time, she was treated with great kindness and respect by a team of very conscientious carers. I would confidently recommend Greenslades to anyone needing to go into nursing care.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The level of care I am experiencing day to day is very good, it makes me feel safe and secure.
As I am constantly on the move this purpose built home with its long corridors is perfect for my needs. All in all, I am very happy here.

How likely would you be to recommend Greenslades Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

The dining room could really do with an upgrade. The fridge needs replacing it floods the floor and the freezer has no front. The cupboard and doors are peeling and need upgrading. I can't tell you how many times the lift has been broken down.
All the staff are wonderful but need to see improvements from whoever holds the purse strings.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Poor

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tselane Selokoma, Home Manager at Greenslades Nursing Home responded to this review on 14 Jul 2017:

Thank you for your lovely comments about our team here and for your recommendation. I am pleased to say the fridge has already been replaced and we will shortly be redecorating the dining room.
In addition to the refurbishment works that have already been carried out across the home in recent months, further improvements to the lift have also been scheduled, but if you do have any concerns at all please do not hesitate to come and see me, I am always very happy to talk to you.

My wife was here for 7 weeks and died here. The carers were good, very understanding and patient.

How likely would you be to recommend Greenslades Nursing Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Always friendly and approachable staff. Clean and tidy environment. I enjoy attending the home to visit my Nan and would recommend Greenslades Nursing Home to other people. I have visited several care homes and this is one of the nicest I have been in.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Excellent care of elderly father, friendly professional staff, great kindness and sensitivity, superb attention to detail, maintaining the independence of residents while preserving safety and privacy. Good food and excellent faciltities.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care provided by Greenslades Nursing Home for my husband was of a very high standard. We were recommended to the home by friends whose mother had been a resident. The staff were very caring from every department, from the management to the cleaners and laundry staff, to my husband and our family at all times. I would happily recommend the home to anyone.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenslades is a superb care home and looks after residents with advanced dementia magnificently. The staff are so considerate and caring to all the patients and talk to them all the time. My wife has lost the ability to talk and is a compulsive walker but I am very happy with the way all the staff, from the manager down, look after her and are prepared to hold her hand and walk with her.

I do not believe she could be in a better place and have total peace of mind when I am not there.

I can not answer the value for money question below as I do not pay for her care but my guess is that it is and I would recommend Greenslades to anybody.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

A kindly friendly place.

How likely would you be to recommend Greenslades Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am familiar with this home as my brother was also cared for here for appropriately 2 years. It is a pleasant spacious environment with options for sitting privately in a residents room, the lounges, sun room and gardens. Staff are caring and attentive and I have never witnessed any inappropriate behaviour. Since new management took over some staff have left but not to any detriment as far as I can see. Access for visiting and parking is sufficient and the river with cafes and much to see is lovely, Dr is assigned to Greenslades, visits regularly and is excellent. Staff here do a difficult job well and I feel assured that my partner is safe and well cared for.

How likely would you be to recommend Greenslades Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2018

April 2017

February 2016

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Care Home Idol 2016

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