Greenslades Nursing Home

As I think of what to write in my review, an overwhelming sense of gratitude washes over me. My mother was very well looked after, and the staff were thoughtful and kind. As I waved goodbye to my mum day by day, I knew she was in good hands. One very memorable event was my mothers birthday, the staff had made a cake for her, with one candle on it, they sang happy birthday mum clapped and smiled. next day she went to Heaven! Thank you

This review is based upon 9* single visits @ monthly visits. At all times she was asleep or incoherent. She was 24/7 with a nurse due to the need for a form of restraint. To all intents and purposes she appeared to be well looked after. * She was 40 miles from my home. Prior to being here she was in a home @ Plymouth (25 miles). No attempt was made to move her nearer home.

All the staff were lovely, and made Mum welcome and help her settle in, she really enjoyed the Dancing Days

Staff at Greenslades were very kind & patient with Steve & adapted to his needs as his health deteriorated. They were extremely kind to me also.

Mum never wanted to go to a care home, but after a few days she was happy with it and after time she called it home. We found every one wonderful, all the carers are so friendly & kind and the love & care they showed to mum was amazing. Everyone from management to nurses & cleaner's & kitchen staff they could not do enough for her & the entertainment that was layed on for everyone was so good there is so much love in there for the residents and so very kind to the relitives. There all amazing people xx

This home is second to none I was absolutly blown away by the level of care my mother received during her short stay here. The manager is amazing nothing is too much trouble for her she was very welcoming. The staff in this home actually care for there guests it's plain to see and most importantly my mother actual thrived in there and thats down to the loving athmosphere in the home. 10 out of 10 for me.

My wife was a resident for 2 years in dementia care. During her time she was always treated with kindness and respect. The staff were consistent in their care which was without exception excellent. From the front desk, to the management, from nursing and cleaning staff we were always treated with consideration and friendliness. We will always be grateful to Greenslades and all the staff - a heartfelt thank you from all the family.

The management were excellent and really wanted to make things work for us. Things are very organic when someone comes who care, especially if their condition deteriorates. And the nurses were superb. Very attentive. Thank you.

My father has been within Greenslades Nursing Home for the last 3 years. I can honestly say,this was the best move he ever had!. Where he came from was awful & he was abused. I was dubious about the move, but from the minute he arrived,friendly welcoming staff from the second we got him in, made me realise that this was the right place for him. Meghanne the manager is absolutely fantastic,creating lots of games to keep them stimulated & most of all enjoyable for them all,plus all the other hard work she provides behind the scenes. The reception staff,Richard & Peter are also lovely & always a pleasure to be greated by these 2 as you walk in. As for the care staff...I take my hat off!. They are all made for this job. The passion,care & dedication they all put into looking after all of the residents is second to none!. From personal care to spending quality time with them. I know my father is in extremely safe hands & that means a lot. Emsx

The care given to my husband was very food. My only concern was the length of time it took for an alarm bell to be answered but appreciate all staff are busy. The alarm/call bell also was not very secure if a patient had limited movement.

Mom came to the Greenslades in February 25 until the 11th of Jan 2026 when she sadly passed away. I cannot thank the staff the nurses and the carers for the Care and kindness towards my mum especially during her final days. the quality of Care here is excellent. Everybody cares to a high standard. I would have no hesitation in recommending Greenslades to anyone for their loved one. I shall miss the staff and coming in to see Mom in her lovely room. I am forever grateful for making her last days comfortable and giving us the time and Space to be with her and say goodbye, thank you from the bottom of my heart Loraine

My father has been a resident here since March 2025 and he has received the very best care in that time. In fact he has thrived as the caring staff have got him eating again and offer him regular snacks if he refuses a main meal. The staff are brilliant they welcome me and I feel so relieved to have them care for dad when I no longer can. They phone me with any concerns and sometimes just to reassure me Dads ok ! Dad has a care plan in place which they share with me. It's such a lovely environment so happy with so many activities on offer !

Very caring, really respectful and supportive and all the staff are friendly and welcoming, they are really looking after my mum in the best way possible. Clean and tidy and good food and entertainment too.

However, what really makes this Home is the staff looking after the residents. They really are a first class team, doing a often difficult job with kindness and good humour whilst always remaining professional and compassionate.

My father was a resident for just a short time - 8 months, but during his stay, he received top quality care and medical treatment. All aspects of his stay were dealt with professionally and with dignity and respect.

We were made very welcome when visiting this home. The staff were excellent and nothing was too much trouble. A very clean and tidy home.

One bit of feedback for Sanctuary Care is that the process to access the building proved difficult on occasions as the reception is not staffed at evenings and weekends. This meant relying on the already busy care staff to allow access when they get the chance. Waiting to get in with elderly or disabled relatives is not ideal. A minor point and no reflection at all on the great team that looked after dad.

My mother is being well looked after by caring staff. She is a somewhat challenging resident; she has been dealt with in a professional and caring manner, putting on weight and allowing them to help her with tasks. The nurse in charge on the floor is very good, and keeps me updated.

Since my mum moving to Greenslades from a care home in Exeter in April things have been very good after a tricky start. The staff are very helpful and I feel my mum is happy. My only gripe would be that when my mum is in the living room she is seated into a proper chair with her legs slightly elevated.

Helpful, friendly staff and taking good care of my mother.