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Greenslades Nursing Home

Willeys Avenue, Exeter, Devon EX2 8BE
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Greenslades Nursing Home logo
All in all, I am very happy hereSheila G(Resident / Service User)
Greenslades Nursing Home, Exeter
great kindness and sensitivity, superb attention to detailM W(Daughter of Resident/Service User)
Greenslades Nursing Home, Exeter
I would confidently recommend Greenslades to anyoneMiriam G(Daughter of Resident/Service User)
Greenslades Nursing Home, Exeter

The team at Greenslades are passionate about enriching the lives of their residents, each and every day, providing care with dignity and compassion.

Providing nursing, dementia and palliative care, they also offer respite care breaks, which can be booked in advance. These are ideal for carers in the community, who would like to plan a short break themselves, knowing their loved one is in safe hands. These breaks can be...  

Care Provided by Greenslades Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,471N/A

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for nursing care start at £1471 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Greenslades Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Meghann Bowden (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (67)

Greenslades Nursing Home Reviews (112)

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9.6

Greenslades Nursing Home has a Review Score of 9.6 (9.612) out of 10, based on 29 reviews in the last 2 years. Over all time Greenslades Nursing Home has 112 reviews.

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Review from Mark W (Son of Resident) published on 6 October 2022 Submitted via Website
Overall Experience
My mum was a resident in Greenslades for just under a year.
The staff were so good, particularly when she was in her final days. They became her family and really cared.
Mum enjoyed the food and activities. She loved putting her feet in the paddling pool during the heatwave and the lollies - a lovely touch.
Her room was always clean and she looked smart whenever I visited.
I had little to do with the manager or admin but near the end, the manager spent time with me and it was obvious she knew Mum and cared for her.

I will never forget their kindness.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you so much for your review and taking the time to review our home. Your kind words are so heart-warming and I am so pleased to hear how our team were there for you during the most difficult time. I am sure our team will miss your mum. Best wishes, Fae

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Review from E W (Daughter of Resident) published on 16 September 2022 Submitted via Postal Card
Overall Experience
The nursing staff and care staff were lovely and excellent. The admin side and staff numbers need to be addressed so there are sufficient staff to do the work. The admin side in the home needs attention.
The building - furniture is tied.

The nursing - care staff are amazing and what made it all good.

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Review from Clive M (Son of Resident) published on 12 September 2022 Submitted via Postal Card
Overall Experience
My parents joined the home as residents within two weeks of each other. They were instantly made to feel cared for, secure and "at home".

The home is well kept, and the food is excellent. The most reassuring element for me, living two hours away, is knowing that my parents are in safe hands. All staff, without exception, are professional, warm and friendly. They keep me regularly updated with my parent's progress.

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Review from S K (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Mum appears to be safe, clean and cared for. The staff are polite and caring but there are not enough - they always seem to be rushing everywhere! Management has responded positively to my concerns about Mum's food and drink situation, which has improved. Mum cannot move so is in bed all the time and relies on staff to check on her and give her enough drink, which I feel is limited with fewer staff.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you for taking the time to review our home and for your kind words about our team and management addressing any feedback you have had. I will be sure to pass on your feedback to the team. Best wishes, Fae

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Review from L L (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Lack of staff over many years. Feel very sorry for the staff and the amount they have to do and how poorly paid they are for their hard work and commitment. Can't get anyone to answer the door (after hours). Awful desserts - full of sugar, unhealthy and cheaply made. Horrible garden area. High staff turnover. Untidy and unclean foyer.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you for taking the time to review our home. I've spoken to our home manager and she is saddened to hear your feedback and will be in touch to see how we can resolve the points raised. The manager's door is always open for you if you do ever have anything to raise with her, no matter how big or small. Best wishes, Fae

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Review from Kevin W (Brother of Resident) published on 22 August 2022 Submitted via Postal Card
Overall Experience

My brother is quite happy and content in the care home, and we, his family, are pleased that he is in a safe environment. The staff are friendly and attentive. One criticism would be the care of laudary; frequently, we find other residents' clothing in his room and being worn! The clothing is name marked but seems to walk to different residents' rooms. Overall, we feel happy that my brother is in the right home for his needs.

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Review from Peter D (Husband of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

Cannot speak highly enough of the care and support that she received in the three weeks she was in your care until her passing. It was a tremendous comfort to myself and the family. Please pass on our gratitude to all the staff.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you so much for your kind words about our home and team, it really is so appreciated. Best wishes, Fae

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Review from E B (Granddaughter of Resident) published on 2 May 2022 Submitted via Website
Overall Experience
Firstly can I say how wonderful ‘some’ of the care staff are, whilst my nan lived here for 2.5 years she was happy, she finally felt safe after battling with dementia at home. She had company, finally we felt at ease and the care staff took care of her. We cannot thank them enough!

However, when my nan sadly passed away in March 2022. We were given the information by a RN that we could collect my nan's belongings within the first 7 days. Not even 48 hours after my nan had passed we went in to collect her things where the room had been stripped, and to be told that her belongings had been either thrown away or donated to other residents. The reason for this was of two excuses, one which was because there was nothing in their diary so they assumed we weren’t coming. Secondly, because my auntie on the day of nan's death walked out with a cardigan, they presumed that we had all we wanted despite there being a conversation with the RN. We are utterly disgusted! This was written in the report.

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Review from Georgina D (Friend of Resident) published on 11 November 2021 Submitted via Website
Overall Experience

Unfortunately, I have been unable to visit my friend since she moved into Greenslades. However, the staff have been really helpful and helped us to do skype calls and kept me up to date with a regular newsletter. Each time I talk to my friend she can't praise the staff enough. She has made friends and enjoyed taking part in the activities provided. I look forward to when I can go in and meet everyone in person.

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Review from Rita S (Respite Resident) published on 3 September 2021 Submitted via Postal Card
Overall Experience

The staff were very obliging, kind and dedicated. Things for us to do some afternoons. I can recommend this as a place with all ingredients to make ones stay a happy one.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you for taking the time to review our home Rita - it is much appreciated! Best wishes, Fae

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Review from D C (Sister of Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

I have been visiting for about 7 years and have always found the staff happy and considerate of my sister's care.

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Review from S L (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

Everybody is really friendly and helpful even when short-staffed, followed by covid restrictions and they try to help you. Only deal with the assistant manager, never introduced to the manager. The home found it hard to address dad's Alzheimer's/Dementia needs as not ill with his cancer on release from hospital. Not a bad nursing home.

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Review from Kim R (Daughter of Resident) published on 8 July 2021 Submitted via Website
Overall Experience

Greenslades Nursing Home has provided excellent care for my Dad. I am so grateful to all the wonderful staff and it is beyond a relief to know he is in safe caring hands. The staff work so hard to maintain a brilliant standard of care and provide the best quality of life possible for my Dad.

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Review from Julie F (Friend of Resident) published on 28 June 2021 Submitted via Website
Overall Experience

My friend was very happy at Greenslades, she was very poorly and was only there a short time. The staff were so friendly and kind. They welcomed me when I was able to visit and made every effort to make me feel safe.

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Review from Ashley W (Son of Resident) published on 14 June 2021 Submitted via Website
Overall Experience

The standard of care for my father was very good, we had two excellent nurses, who despite Covid restrictions gave us a regular update on Dad's condition. The feedback we had from the manager of the home was excellent and all in all, we were happy with the experience at Greenslades.

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Review from Charlie T (Son of Resident) published on 13 May 2021 Submitted via Website
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My Mother went into Greenslades Nursing Home during the Pandemic so I was unable to personally view the inside of the Care Home. However, the staff that I have met when visiting my Mother have been the spirit of professionalism and care. I am extremely grateful for all that they have done for my Mother in her time of need. It has been reassuring to know that my Mother is being so well cared for at Greenslades.

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Review from Harvey W (Son of Resident) published on 25 March 2021 Submitted via Website
Overall Experience

My mother moved into Greenslades last month on a short-term basis. We were very nervous about her going into a care home that we had not even had a chance to look around. After a long stay in hospital, all she wanted to do was go home, making it even harder. However, before she even arrived at Greenslades we knew it was the right choice. We phoned the home and talked to the manager and got to have a video tour of the home. All the staff have been friendly and supportive to both my mother and myself. She has only been there a few weeks but she has settled in well and is enjoying the activities. Although this is just a respite stay if the day comes when we are looking for a permanent home this will be our first choice.

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Review from Patricia J (Friend of Resident) published on 10 March 2021 Submitted via Website
Overall Experience
Greenslades is such a lovely care home. My long time friend always talks very highly of the staff; I have phoned a few times to check in on my friend, and the staff are always very helpful.

Before the pandemic hit, I would often visit the home, and I can tell my friend is very happy and well looked after.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you for your feedback and kind words about Greenslades and our team, it is so appreciated. Best wishes, Fae.

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Review from K T (Wife of Resident) published on 1 March 2021 Submitted via Postal Card
Overall Experience

When my husband was asked by his best friend, four days before he died, he replied 'yes very happy - why wouldn't I be, they look after me very well.' This was on Christmas Morning when visiting with my son and his Swedish friend on facetime. All the staff were amazing, not just for my husband, but the support for me and my son when visiting. More than that, all the admin staff too - they couldn't have been more accommodating and supportive. A definite feeling of great teamwork. I can't thank everyone enough. Hats off to them all coping in covid times. The best care I could have expected for my husband of 55 years.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you for such a heart-warming review - it really is so appreciated. We are very sorry to hear of the loss of your husband and send our sincere condolences - I am sure he will be missed by our team. Best wishes, Fae.

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Review from Tina (Daughter of Resident) published on 16 February 2021 Submitted via Website
Overall Experience

Greenslades always keeps us informed on a weekly basis, on how my father is keeping. If incidents occur, we are contacted as soon as they can. We are also advised on the health stages that dementia patients go through, enabling us to understand how things are progressing along the timeline.

Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home

Thank you for taking the time to review our home we really appreciate it. Best wishes, Fae.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Greenslades Nursing Home.

Meet the Team (2)

Meghann Bowden
Meghann BowdenJob Title:Home ManagerJoined: 2023

I started off in care when I was 19, looking after my father and decided this was what I wanted to do for a career as I wanted to make a difference.

I have worked my way through all roles in all different sectors of social care to get to where I am now. I have been in management for 10 years now and I wouldn’t change a thing.

Care is my life and passion and I love learning something new every day. I am honoured that I can say that I truly love what I do and I am privileged and lucky to have a career with a company that shares the same passion.

Richard Hanmore
Richard HanmoreJob Title:AdministratorJoined: 2017

I find my role very satisfying, I enjoy helping the families and friends of our residents with whatever they may need.

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