Over all time Ilford Park Polish Home has 5 reviews.
Overall Experience
5
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Date Published
5
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5
Reviewer Connection to Ilford Park Polish Home
5
Total of 5, showing 1-5
Review from E L (Daughter of Resident) published on 4 April 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't praise this care home or the staff enough. They have been genuinely caring and compassionate and always treated my mother with dignity and as an individual.
They are 100% professional in what they do across all areas: management, carers and even cleaning and security staff.
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Review from Janet D (Daughter of Resident) published on 14 December 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
Both our mother and grandmother spent their final days in both the old and new Ilford Park Polish Home. Our family were always so delighted with the wonderful caring and professional attention given when we ourselves lived quite far away. We especially think of all staff in 2020 after such a difficult
year, who will still be offering services inclusive of respect to residents passed, for which we are so grateful.
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Review from Kasia (Daughter of Resident) published on 18 February 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
We had to move mum from another nursing home to Ilford Park, what a refreshing experience that was. From the time when we knew we had to move her to the time she passed away, the home was excellent in their dealings with everything. The care she received was priceless. Up until the time mum arrived
there, I was always worried when I left mum after visiting, here each time I left I knew I was leaving her in very good hands. The communication was great, always updated, involved in decision making about her care. The staff are truly wonderful, very caring and treat the residents with great dignity. The place is made to feel very homely, good atmosphere, lots of activities going on around the home. This is how nursing homes should be run, a great testament to the management and their staff. Thank goodness mum was there.
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Review from Deborah H (Daughter of Resident) published on 29 August 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
I can not praise the staff enough from management, carers, and everyone involved in the smooth running of Ilford Park. The care and friendliness is exceptional, I can walk away and know all mum's needs are being met. Everywhere is clean within the home and the outside is kept to a high standard too,
a walk around the gardens is so relaxing. The care they show to those they look after is shown to you too, as you walk through the door starting with a hello, and a smile as soon as you walk into reception.
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Review from R W (Daughter of Resident) published on 24 December 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
I'm extremely impressed by the genuine care shown by the staff here. It's a real family atmosphere and the nursing team go the extra mile to ensure my father is comfortable. It is homely and always very clean. My father has been in the nursing unit there for over two months having moved from another
care home. I am so pleased he is there.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
5 Mar 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Ilford Park Polish Home
What types of Care is Ilford Park Polish Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ilford Park Polish Home have?
There are 75 Single Rooms and 10 Couples/Companion Rooms.
What are the Facilities & Services at Ilford Park Polish Home?
Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Ilford Park Polish Home to the centre of Newton Abbot?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ilford Park Polish Home to verify any information. View our terms and conditions. Ilford Park Polish Home has an Basic Service - more info.