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- Ivydene Residential and Nursing Home







Ivydene is proud to have received another Good CQC rating (April 2023) – achieving “Good” in every area.
The team gives the home its warm, family feel, with many staff having been here for over 10 years.
Following Sanctuary Care’s Enriching Lives Framework, the team focuses on six senses that help people feel fulfilled: achievement, belonging, continuity, significance, purpose and security. They take time to learn each resident’s life story and celebrate...
Care Provided by Ivydene Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1299 and for nursing care £1535, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Ivydene Residential and Nursing Home for full pricing details and T&Cs.
Contact Ivydene Residential and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Gary Hood (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
Ivydene Residential and Nursing Home Reviews (101)
Ivydene Residential and Nursing Home has a Review Score of 9.8 (9.819) out of 10, based on 19 reviews in the last 2 years.
Over all time Ivydene Residential and Nursing Home has 101 reviews.
The staff and residents all seemed friendly.
My Relative seemed very relaxed and had been cared for during her stay.
The manager kept in touch and it was great to get a few updates and photos.
We will use Ivydene again.
The problem is the management, or let's say, lack of management. The management showed no compassion whatsoever. The home had Covid and only one of us was allowed to see my mother-in-law and what was unbelievable is that the carers weren't even aware the home had Covid, they thought it was just one member of staff.
I wouldn't recommend this home purely because of the management.
Thank you for taking the time to review our home. I've spoken with our management at Ivydene and they are saddened by the review, as at the time thank you letters were sent and phone calls offering thanks and praise to the staff were made by the direct family. Our Home Manager wasn't sure you'd...
We were immediately accepted as family and made to feel that any questions we had, anything we needed during our visits, was no problem.
The compassion shown, as she passed, made it so much easier for us.
The staff from domestic, through to Nurses and Managers, are all wonderful.
Beyond words is our gratitude for being caring and professional.
Thank you, Ivydene!
Recently, we enquired about respite and possible long term stay for a family friend who has had a stroke. The manager got back to us straight away and invited us to the home. When we got there, we were offered coffee, and even the chance to stay for lunch. The manager was very approachable and friendly, and there seemed to be lots going on in the home, and the staff seemed very friendly. The newsletters and WhatsApp group are a good bonus, and the home appeared Covid safe without the crazy barriers other homes are still enforcing. I am very confident we have chosen the correct home. The house was clean and tidy but also homely. Everyone seemed relaxed and allowed to do their own thing, which makes life more meaningful than some of the childish activities we see in other homes. A great place for sure.
My mother and father arrived at Ivedene just over three weeks ago. The staff are excellent, caring, professional and informative when asked questions. Both parents, over the three weeks, look cared for, clean, happy and building strength. Their care and well-being has been excellent. Thank you.
Thank you for taking the time to review our home, it is wonderful to hear how well both your parents are settling in with us at Ivydene. Best wishes, Fae
Ivydene is a lovely home. My father is treated with dignity at all times. His room is always clean and bright. The standard of personal care he is given is excellent. He comments every day how much he enjoyed his meals. My children love coming to visit Grandad. The staff and other residents are so friendly, it's always enjoyable for them, which helps brighten my father's day.
Medication was not given at the correct times. Lack of personal care. The food was inedible so took in ready meals. A very long wait to get assistance when using the buzzer. No laxatives were given to help bowels for over a week (Parkinson's so has to have daily), then given a strong laxative which lead to badly soiling. Personal dignity was ignored when taken to the shower room. The staff always too busy to spare a few minutes for a chat. All complaints to the manager ignored or met with rudeness.
My Mum has been at Ivydene since Aug 21 and I cannot praise the staff highly enough for how amazing, caring and patient they have been with her even though she has been very difficult to deal with due to her health problems. It's lovely to see her now in the lounge, enjoying watching the activities and being encouraged to join in when she can. The WhatsApp group shows us what is going on and the manager is always available for a chat. I have a weekly video call with my Mum and can also phone her whenever I want to. My Dad lives locally and visits regularly and all the staff are so good to him too. He tries to visit around 3 so he gets a cup of tea and delicious homemade cake! It was their Diamond wedding a few weeks ago and they put on a lovely afternoon tea for family and friends. It was a wonderful occasion and I can't thank them enough for that and all they do to take care of my mum and give me peace of mind as I live in Kent. A really lovely home, so friendly and helpful.
We live 500 miles from Mum's care facility so have a long journey to get there. We have also been limited to visits due to covid and the home having to close for the resident's safety. We book every 8 weeks to make the journey and tell the staff in advance so we can book our visits. We can't thank the staff enough for ensuring we get to see and take Mum out when she is able. With the regular updates from the staff members, we feel happy that Mum is safe, well, and being cared for. We wouldn't hesitate to recommend Ivydene, we love visiting Mum, and the staff are always welcoming and friendly to us.
Thank you for taking the time to review our home and for your kind words about our team - it is wonderful to hear you have such peace of mind with your mum in our care and that you enjoy your visits. Best wishes, Fae.
My father (97) moved to Ivydene Care Home in Ivybridge, after a fall at home meant he needed residential care. He has been there for nearly two years. Quite possibly the best move he could have made! He is well looked after and the staff are very professional, while at the same time being very friendly and helpful to both him and the family. The staff are very warm and welcoming and Dad has been able to make friends among residents and staff. Even during the worst of the pandemic the home remained well organised and maintained a very good level of care despite the inevitable staffing problems. My dealings with Sanctuary Care as well as Ivydene also have given me confidence in the wider organisation.
Thank you so much for taking the time to review our home and for your kind words about our dedicated team at Ivydene. It's wonderful to hear how pleased you are with the decision to make Ivydene your father's new home and that he has been happy and made friends during his stay. Best wishes, Fae.
My mum has been a resident since 2019 and is living with dementia. I find the staff very caring and compassionate. They did everything they could through lockdown to facilitate contact with family. Mum won’t talk on the phone anymore so the garden/conservatory visits were invaluable. The new manager is brilliant and really improved communication further with the creation of a WhatsApp group for residents' families.
Thank you so much for your kind words about our home and team - they are so appreciated! Best wishes, Fae.
My husband and I visited weekly and became more concerned with our relative's condition. We had to find the staff on three occasions to reposition him and empty his catheter bag, on one occasion we found him totally naked apart from a dirty t-shirt and an overflowing catheter bag.
We also had to find a nurse to get help as my brother-in-law was in so much pain which resulted in his second admission to the hospital.
My brother-in-law sadly passed away in hospital on 28th November 2021. He was admitted with UTI and dehydration which quickly turned to Sepsis.
As a result, my husband and I would not recommend Ivydene care home.
My Brother spent his last few months at Ivydene Nursing Home. I would not recommend this home, my brother was unfortunately not looked after and did not receive the basic care he needed. I know he couldn’t afford the top level of care but even so, they failed him and us.
I was so impressed with Ivydene that when my aunt needed care I placed her there. Again she is being beautifully looked after, by many of the same staff who looked after my mother. Ivydene has even made it possible for me to take my horse there in a lorry, helped my aunt out to see him and pat him, this did her no end of good, with Ivydene it is always that case that they will do everything that they can to look after both the emotional well being and medical well being of all their residents.
Thank you, Catherine, for taking the time to leave a review. It's so heartwarming to hear how our team supported and enriched your and your mum's life when she was a resident with us. I really hope you can hold onto your memories that were made at Ivydene and they provide comfort in the future. Take care and thank you again
Ivydene staff facilitated a very nice garden visit with my aunt. Providing tea for us all and assisting with other matters. It was a delightful visit and when we passed through some of the rooms to leave it was all very bright and cheery, the staff we met were cheery and a credit to the facility.
Thank you for such a lovely review - it is so appreciated! Tea in the garden sounds like a lovely kind of visit - we do hope you will be back again to visit soon. Best wishes. Fae
The forget me not team has always been very caring and supportive particularly during this challenging covid era.
Since the re-opening, our family members have been able to visit and enjoy the communal garden areas which have been enjoyed by everyone on the days.
At 96 years old we are comforted to know she is so well looked after.
Thank you for taking the time to review our home and for such kind words - they are so appreciated! Best wishes, Fae
My mother was admitted from home during lockdown for end of life care at Ivydene. This happening during lockdown was particularly difficult emotionally for us all but the staff at the home were clearly so warm and kind to my brother. She was agitated at times due to her illness but I was able to see their professionalism and care of her. When the situation deteriorated Nurse was quick to facilitate compassionate visiting so that we could be with mum as she neared the end. They put music and films on for her in her room with staff members even bringing in dvds from home so that she could watch her favourites. We are grateful to you all for making what was an awful time as positive as it could be. Thank you.
My mother spent 8 years at Ivydene Residential and Nursing Home. She was well looked after during that time. The staff are caring and compassionate, the home is well run, the food is good, there is a wide range of activities for residents and visitors are made very welcome with complimentary tea and biscuits readily available. The last year has been difficult but every effort was made within guidelines to enable contact between residents and family. Sadly my mother passed away a few weeks ago, again the staff were most respectful of our needs and my mother was treated with the utmost dignity.
Thank you for taking the time to review our home. I am very sorry to hear of the passing of your mother - the team will really appreciate your kind words, especially during this time. Best wishes, Fae
My mum spent 20 months being nursed at Ivydene and her care was exemplary. She was treated with the utmost respect and kindness at all times. The staff were also very supportive of us, her family. The rooms are clean and bright and a nice environment to be in. There are also activities for residents to take part in, crafts, games and visits from nurseries and schools. We couldn’t have asked for better care for our mum in her final days and would happily recommend the home to others.
Thank you for your kind words about our home and team - it is so appreciated. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 16 Feb 2026
The team and residents at Sanctuary Care’s Ivydene Residential and Nursing Home in Ivybridge are celebrating after proudly achieving Veteran Friendly Framework (VFF) status. This prestigious accreditation recognises the not-for-profit...
- 15 Nov 2024
A talented chef from our care home in Ivybridge, Devon has cooked his way to victory in Sanctuary Care’s annual ‘MasterChef’ competition. Joe Fower, Assistant Chef at Ivydene Residential and...
- 16 Oct 2024
When Nicky arrived at Ivydene, she was seriously ill and had lost a huge amount of weight. She never imagined she would recover, let alone live to experience the new...
There are no upcoming events for Ivydene Residential and Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Ivydene Residential and Nursing Home.
Meet the Team (3)

Jake has been with us for over two years and absolutely loves spending time with our residents, enriching their lives with engaging activities.

“The staff here are absolutely fantastic, I could sing their praises all day!
"It's nice to be able to be around the residents at Ivydene. It’s like I’ve got 55 nans and grandads! It gives me a warm, fuzzy feeling.”

I have been a Registered Manager for the last 9 years in Dementia Care, Diagnostic imaging (PET-CT), and Nursing Complex Care, as well as a short period recently as an Operations Manager for a small care group. In my spare time, I volunteer as a Community First Responder for at least 12 hours a week to respond on behalf of the Southwest Ambulance Service Trust. I live in Mary Tavy with my partner Claire, and we have roughly 30 animals, so "spare time" isn't really a thing.
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