Ivydene Residential and Nursing Home

Staniforth Drive, Ivybridge PL21 0UJ
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9.8 92 Reviews
  • Ivydene Residential and Nursing Home, Ivybridge
The team at Ivydene are proud to have just received another Good CQC rating (April 2023) – with a good in every single area.

The team are what gives this home such a warm, family feel, with many having been with Ivydene for over 10 years. And the home manager is also a care home chaplain, so loves delivering religious services for some of the residents.

The team follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to meet to feel happy and fulfilled – a sense of achievement, belonging, continuity, significance, purpose and security.

They are passionate about finding out who their residents are as unique individuals. They take time to get to know their life histories.

Residents enjoy so many activities, from animal visits and music from a local school choir, to baking, painting, visiting entertainers and gardening. The home also has a hair salon, for appointments with a mobile hairdresser.   

The home has just received a Magic Table, an amazing piece of technology for people living with dementia. The table projects interactive light games onto surfaces and residents gently move and stretch as they play together, so it is wonderful for not only cognitive skills, but for encouraging gentle movement.

Ivydene is a beautiful home located in a residential area of the mill town of Ivybridge, with rooms on the top-floor overlooking Two Moors Way. The residents enjoy lots of trips out, with walks down to the River Erme and other attractions.

The team provide residential, dementia, nursing, palliative and respite care, which can be booked in advance. The home is also proud to be part of Plymouth Dementia Action Alliance, a group devoted to making Plymouth more dementia friendly.
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Care Provided by Ivydene Residential and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1225
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1225

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1225 and for nursing care £1448, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Ivydene Residential and Nursing Home to find out the exact price for your requirements.

Contact Ivydene Residential and Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ivydene Residential and Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Gary Hood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)

Ivydene Residential and Nursing Home Reviews (92)

9.8

Ivydene Residential and Nursing Home has a Review Score of 9.8 (9.758) out of 10, based on 19 reviews in the last 2 years.
Over all time Ivydene Residential and Nursing Home has 92 reviews.

Overall Experience
  • 69
  • 18
  • 1
  • 2
  • 2
Date Published
  • 92
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  • 10
  • 19
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Reviewer Connection to Ivydene Residential and Nursing Home
  • 34
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  • 6
  • 6
  • 5
  • 4
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  • 3
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  • 1
  • 1
  • 1
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Total of 92, showing 61-80
Review from M S (Wife of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very, very pleased with my husbands care. Excellent nurses who were caring and involved me in decisions about my husband's treatment.
The caring staff all became friends and made us feel at home during his stay. I felt he was cared for with dignity, compassion and humour to jolly him along.
All
of the staff from the manager to the handyman were kind and helpful. I thoroughly recommend this home.
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Review from R B (Son of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First and foremost the staff are exceptional. The care my mother receives is 100% good. The food is excellent and plenty of it.
Feedback for my mother's welfare is brilliant and she is 104 years old I am kept very well informed of her wellbeing.
The activities provided really help in keeping her mind
active.
The management is superb.
Reply from Fae Doherty, Senior Marketing Officer at Ivydene Residential and Nursing Home

Thank you so much for your wonderful feedback. We are so pleased that you are happy with our home and the care our team provide. I will be sure to pass this onto the team.
Best wishes.

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Review from Len B (Son of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We travelled from Spain to visit mother. We find the care home to be excellent. Mother is well cared for. The staff are brilliant.
Knowing all this gives us peace of mind seeing as we live so far away, on ringing regularly to the home asking her health, the staff inform us, they are very helpful.
Reply from Fae Doherty, Senior MarketingOfficer at Ivydene Residential and Nursing Home

Dear Len, thank you for your review. I am pleased to hear how satisfied you are with the care provided to your mother, and as you say, being so far away this enables you to have good peace of mind knowing she is well cared for. Best wishes.

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Review from Julia G (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother was treated with kindness, compassion and professionalism in her last few weeks of life. She was contented and at peace in Ivydene because all her needs were met. In addition, my daughter and I who were her principal carers previously felt well supported.
Reply from Fae Doherty, Marketing Officer at Ivydene Residential and Nursing Home

Dear Julia, thank you so much for your kind words about our team at Ivydene. I am very sorry to hear of the loss of your mother, however I am glad to hear how well supported both she and you were throughout the process. Best wishes, Fae

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Review from Colin R (Son of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum became a resident at Ivydene in July 2018. During her stay, she received the very highest level of both nursing and domestic care delivered by a large team of very dedicated, compassionate and professional staff. The transition for my Mum from living independently to living in a nursing home
was made in a sensitive and caring way, made possible by staff members who constantly displayed high levels of caring and respect for both Mum and her family. We, as a family, feel fortunate that Mum was able to spend the last part of her life in such a loving and comfortable environment. Thank you Sanctuary Care for your help and wonderful support.
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Review from C D (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Nothing is too much trouble. Residents are encouraged to participate in great activities. Today I've sung along to very good musical band of 10. Innovative and person-centred. Highly recommend. Three tire system of dementia, nursing and residential needs. Good.
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Review from J C (Son-in-law of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family are delighted with the care provided.
The staff are excellent.
This is a friendly and well-run care home- we would have no hesitation in recommending it to others.
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Review from Sue P (Daughter of Resident) published on 9 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ivydene provides just the right package of care and facilities to suit my Dad’s needs. The atmosphere of the place gives it more the feeling of a welcoming small hotel than a care home. The rooms are easily accessible, well decorated, clean, light and airy and the majority have a nice outlook either
over the garden or the distant countryside. The food is home cooked and of a good standard and there are often homemade biscuits and cakes available. There are several reception areas and a nice level garden which allow the residents to mingle and move about.
But the staff are what really sets Ivydene apart, they always make time for residents and visitors alike and listen to any concerns. I really admire them for their patience and understanding with the residents.
It is saddening enough to have a relative with dementia, but I am very thankful to know that my Dad is being really well cared for and that I have done the best I can for him in finding Ivydene.
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Review from Leonard B (Son of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were visiting from Spain and my first impression on entering the residential home, firstly, a secure door so that no one had to wait for entry. Secondly, friendly staff and caring towards all of the home. Not to forget the food, tested hot and lovely. To be recommended.
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Review from Chris G (Daughter of Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms are good. The home has a good feel, caring staff and very friendly, especially dementia staff. Food is not always age appropriate - I wonder how many residents want vegetarian food, garlic bread and tiramisu?


The most disappointing service is the laundry. Clothes lost, nothing ironed and not

put in drawers in any order. Requests not followed - socks in net bag as an example.
Reply from Ann Wilding, Home Manager at Ivydene Residential and Nursing Home

Thank you for your lovely comments about our team. We offer a wide variety of choice at mealtimes with nutritional, home-cooked meat, vegetarian and fish dishes, as well as lighter meals. If our residents don’t fancy anything on the menu our chef is very happy to prepare something different. We also plate presentation dishes to enable our residents to see the choices on offer. In terms of the laundry, we ask that items are labelled but I will of course discuss your concerns with the team.

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Review from T S (Son of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has resided here for more than a year and is very happy with his new home. He is treated with care, respect, affection, kindness and considers all his needs are catered for. His health is looked after by professional and attentive nursing staff who appreciate both its physical and mental needs.
He is afforded constant consideration to his daily amusements engaging in daily entertainment or watching TV. He enjoys the food provided for him and appreciates the chef and catering staff. On behalf of my Dad, thank you very much for the service you provide.
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Review from Keri B (Daughter of Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Some fabulous carers and nurses.
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Review from Paula H (Daughter-in-law of Resident) published on 30 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so impressed with everything about Ivydene Nursing Home and could not fault it in any way. The staff are caring and show endless patience and kindness towards my father-in-law and all of the residents. The activities coordinator plans a wonderful selection of entertainment, ranging from bingo,
a Spanish afternoon, donkey visits, puzzles, handicrafts and music quizzes from certain eras.... the list is endless. The dining room is beautifully presented, with a daily menu and excellent food. The 'suites' are sunny, clean and have pleasant views. The staff keep us informed of any developments or GP visits, which we really appreciate. There is a wonderfully happy atmosphere whenever we visit the home and the gardens are Quite simply, we truly believe Ivydene is the best Care/ Nursing Home in the entire country. Indeed, we often say it's more like a 5-star hotel. We cannot praise the staff and management more highly and would recommend Ivydene to anyone looking for care.
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Review from John V (Husband of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Ivydene for some two years. It is by far the best home I have seen in the area; modern and purpose-built. A highly professional care home. The staff are numerous, friendly, caring and perhaps above all they treat the residents with consideration and respect.
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Review from Sarah G (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my very first visit to Ivydene I have found all the staff to be very helpful and attentive.
They are always ready to listen to residents and visitors. They show interest and every kindness regardless of any time pressures they may be under.
It is difficult for anyone to see their relative with
dementia but the staff and atmosphere at Ivydene make the situation at Ivydene as comfortable and uplifting as possible. I am confident that my fathers care needs are being more than met.
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Review from Clare V (Daughter of Resident) published on 22 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was admitted for palliative care having suffered a catastrophic heart attack. She was in Ivydene for five weeks before she died. She was treated with dignity, kindness and friendliness at all times by the staff. Any queries regarding her health or care were answered as soon as was possible
and ensured Mum was not in pain. Every member of staff we met during that time was helpful and responsive. The atmosphere in the home is positive and upbeat.


Whilst every member of staff was positive, kind, compassionate and friendly towards Mum and to us as a family, the exceptional quality of the senior nurses gave us peace of mind and comfort at a tremendously difficult time in our lives. Though when complimented, the reply was "I am just part of a team". Yes; a fabulous team at that.


To anyone who is struggling with the idea of entrusting your nearest and dearest to a care home... we would, from our experience, thoroughly recommend Ivydene. They really do 'care'.

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Review from M S (Power of Attorney of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were civil, polite and caring. Various minor accidents showed them to be attentive and apparently well-trained.
Activities for residents were generally well considered and attended, encouraged by staff. Meals were appreciated by out relative.
Although "teatime" looked uninspiring and uninteresting.
Management
staff were well in control and always helpful.
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Review from Mrs Paula A (Daughter of Resident) published on 13 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not have been more pleased for my dad, as it was the nearest I could get him to going home.
We could not be any happier with the level of care and service my father received from every member of staff.
The management, reception, nursing, all carers young and older, male and female, night
and day, cleaning, catering, maintenance, activities and the lovely ladies in the laundry room all played a huge part in making the last three months of my father's life as good as it was possibly going to get.
My father had Vascular dementia, I found the caring team to be knowledgeable and understanding of all the last stages of my father's dementia. This made my family and I feel comfortable in leaving him in the home and in safe hands.
Most of all, Ivydene Care Home felt like home, the staff were like a family and included us as though we were part of their family. It made a very difficult time a lot more bearable.
A huge, massive big thank you to all at Ivydene. x P
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Review from Gary D (Son of Resident) published on 19 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother spent just over two weeks at Ivydene Residential Nursing Home receiving palliative care. During her time there the care she received was outstanding. As a family, it was important to us she spent this time in as a comfortable environment as possible. We could not have wished for better. The
staff were always friendly and helpful and we never felt unwelcome at whatever time we turned up or stayed until.
We were impressed with the management on the premises. Never at any point did we feel uninformed about mother's condition. The building itself was clean and tidy and was bright and airy.
If anyone is looking for somewhere to receive nursing care I would confidently recommend Ivydene Residential Nursing Home.
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Review from S P (Friend of Resident) published on 14 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Walking into the care home I was greeted with a very warm atmosphere, the carers very happy and helpful, even the chef comes out to check if the residents meals were OK, a nice touch. The place is bright and sunny with a nice garden residents can sit in, overall a very nice place.
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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Ivydene Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.758 for Ivydene Residential and Nursing Home is calculated as follows: ( (167 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 215 Ratings = 4.758
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ivydene Residential and Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Jake

Jake Fursland

Job Title: Activities Co-ordinator Joined: 2021

Jake has been with us for over two years and absolutely loves spending time with our residents, enriching their lives with engaging activities.

Kelsey

Kelsey Mawson

Job Title: Administrator Joined: 2011

Kelsey has been at Ivydene for over 10 years.
“The staff here are absolutely fantastic, I could sing their praises all day!
"It's nice to be able to be around the residents at Ivydene. It’s like I’ve got 55 nans and grandads! It gives me a warm, fuzzy feeling.”

Matt

Matt Ford

Job Title: Maintenance Man Joined: 2016

Matt's favourite part of his role is looking after Ivydene "because it is the place our residents call home".

Gary

Gary Hood

Job Title: Home Manager Joined: 2024

I have been a Registered Manager for the last 9 years in Dementia Care, Diagnostic imaging (PET-CT), and Nursing Complex Care, as well as a short period recently as an Operations Manager for a small care group. In my spare time, I volunteer as a Community First Responder for at least 12 hours a week to respond on behalf of the Southwest Ambulance Service Trust. I live in Mary Tavy with my partner Claire, and we have roughly 30 animals, so "spare time" isn't really a thing.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivydene Residential and Nursing Home to verify any information. View our terms and conditions. Ivydene Residential and Nursing Home has an Enhanced Service - more info.