Ivydene Residential and Nursing Home

Staniforth Drive, Ivybridge PL21 0UJ
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9.7 91 Reviews
  • Ivydene Residential and Nursing Home, Ivybridge
The team at Ivydene are proud to have just received another Good CQC rating (April 2023) – with a good in every single area.

The team are what gives this home such a warm, family feel, with many having been with Ivydene for over 10 years. And the home manager is also a care home chaplain, so loves delivering religious services for some of the residents.

The team follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to meet to feel happy and fulfilled – a sense of achievement, belonging, continuity, significance, purpose and security.

They are passionate about finding out who their residents are as unique individuals. They take time to get to know their life histories.

Residents enjoy so many activities, from animal visits and music from a local school choir, to baking, painting, visiting entertainers and gardening. The home also has a hair salon, for appointments with a mobile hairdresser.   

The home has just received a Magic Table, an amazing piece of technology for people living with dementia. The table projects interactive light games onto surfaces and residents gently move and stretch as they play together, so it is wonderful for not only cognitive skills, but for encouraging gentle movement.

Ivydene is a beautiful home located in a residential area of the mill town of Ivybridge, with rooms on the top-floor overlooking Two Moors Way. The residents enjoy lots of trips out, with walks down to the River Erme and other attractions.

The team provide residential, dementia, nursing, palliative and respite care, which can be booked in advance. The home is also proud to be part of Plymouth Dementia Action Alliance, a group devoted to making Plymouth more dementia friendly.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1225
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1225

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1225 and for nursing care £1448, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Ivydene Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Samuel Snelling (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)

Ivydene Residential and Nursing Home Reviews (91)

Total of 91, showing 81-91
9.7

Ivydene Residential and Nursing Home has a Review Score of 9.7 (9.725) out of 10, based on 24 reviews in the last 2 years. Over all time Ivydene Residential and Nursing Home has 91 reviews.

Overall Experience

  • 68
  • 18
  • 1
  • 2
  • 2

Date Published

91
4
9
24
67

Review from Colin S (Husband of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in this care home for 2 years. The last month end of life care was made special by the love and care of the staff. My wife died 21/2/16 had MS and vascilar dementia. The care at this home for every resident is exceptional all the staff from the youngest to the oldest where so caring and
compassionate. My wife felt at home and with dementia relied heavily on staff for daily routine. I cannot speak to highly of this home, and got to know the staff like extended family. Thank you.

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Review from Susan J (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Ivydene for a week in October 2015 for respite care, she was very hesitant at first but came home with nothing but praise for the home and the staff. She then returned in November 2015 but sadly passed away on December 6th 2015. The staff there were so compassionate and caring, so respectful.
The manager was lovely nothing was too ,much trouble and the nurse was outstanding, polite and compassionate and one of the carers was just an angel. My mum just loved her. We are so very grateful and blessed to have had such a team looking after mum.

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Review from Ronald W (Husband of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent her final week in Ivydene Care Home. I am so grateful to all the staff there. They all worked as a team but 3 people stand out. I could not have wished for a better place form wife to be in. So much love, compassion and respect was shown by all. I am so blessed to have met them all. Thank
you.

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Review from Gloria W (Sister-in-law of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear sister-in-law moved into this wonderful home after a really bad experience in a previous home. The manager and staff are marvellous, kind, caring and helpful. My sister-in-law settled in there so well, and was looked after in every way expertly. Unfortunately my sister-in-law got sick and passed
away while at the home, but the staff looked after her right to the end in a caring and sensitive professional way. This home is marvellous. Thank you

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Review from Tina M (Daughter of Resident) published on 22 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have hoped or wished for a better place for our Mother to spend the last part of her life.
The staff are professional, caring and kind, this combination is so very precious.


Thank you to the Ivydene Team for all your hard work and care, we are truly grateful.

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Review from Louise B (Niece of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home have been excellent in the care of my aunty, the nurse was always there to give a hug when things were bad and the lady at the reception desk was always smiling and gave a warm welcome. The one person that was outstanding was the lady that stayed with us and supported us right
up until the end with a hug. When the time came and my aunt passed away she was outstanding every day when I went there the whole staff always took the time to give a cheery hello, it is a very warm and inviting place to be and we cant thank the manager and her staff enough.

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Review from Lynn L (Niece of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say my Aunt went into Ivydene to be looked after because she was dying of cancer. On the day of her death a lovely lady was there being supportive and kind as she had been all through my aunts care. On the night she died a young lady was there helping and supporting me, her kindness
was amazing, also the manager and the lady on reception desk always had a welcome smile.

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Review from Barry S (Son of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown by staff to my father who was admitted in the final stage of his life was exemplary. We were always greeted with a cheery smile and kept informed.

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Review from Janet S (Daughter-in-law of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted to Ivydene for end of life care. Although he was there for only two weeks, in that time I was very impressed with all the aspects of Ivydene that I witnessed, in particular the ethos and welcome, care and support for residents and their families, and the quality of the
staff were all excellent. My father-in-law could not have been better cared for in his last days.

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Review from Karen S (Sister-in-law of Resident) published on 23 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have found a better place for my brother-in-law to spend his last few days, the staff cared for him as if he was a member of their family, went beyond the call of duty, gave my sister support and comfort.

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Review from Janet W (Wife of Resident) published on 23 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not put into words the praise that I have for ALL at Ivydene, from the moment you step into this wonderful place you feel at home it is so friendly and warm, the staff go above and beyond every single day to make sure the residents are treated as if they are royalty, I am so thankful that my husband
had the privilege to be part of this wonderful place during a very difficult time in his life, they also were wonderful to me and my family that visited, the dignity, the compassion and the love given was priceless !
I would have no hesitation in recommending this wonderful place to anyone.
Thank you again to you all at Ivydene from the bottom of my heart you are all stars!

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Ivydene Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Ivydene Residential and Nursing Home is calculated as follows: ( (203 Excellents x 5) + (65 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 273 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ivydene Residential and Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (4)

Jake

Jake Fursland

Job Title: Activities Co-ordinator

Joined: 2021

Jake has been with us for over two years and absolutely loves spending time with our residents, enriching their lives with engaging activities.

Kelsey

Kelsey Mawson

Job Title: Administrator

Joined: 2011

Kelsey has been at Ivydene for over 10 years.
“The staff here are absolutely fantastic, I could sing their praises all day!
"It's nice to be able to be around the residents at Ivydene. It’s like I’ve got 55 nans and grandads! It gives me a warm, fuzzy feeling.”

Matt

Matt Ford

Job Title: Maintenance Man

Joined: 2016

Matt's favourite part of his role is looking after Ivydene "because it is the place our residents call home".

Gary

Gary Hood

Job Title: Home Manager

Joined: 2024

I have been a Registered Manager for the last 9 years in Dementia Care, Diagnostic imaging (PET-CT), and Nursing Complex Care, as well as a short period recently as an Operations Manager for a small care group. In my spare time, I volunteer as a Community First Responder for at least 12 hours a week to respond on behalf of the Southwest Ambulance Service Trust. I live in Mary Tavy with my partner Claire, and we have roughly 30 animals, so "spare time" isn't really a thing.

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