Roborough House Care Home

Tamerton Road, Woolwell, Plymouth PL6 7BQ
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8.3 2 Reviews
  • Roborough House Care Home, Plymouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Amanda Wenden (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (44)
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Roborough House Care Home Reviews (2)

8.3

Roborough House Care Home has a Review Score of 8.3 (8.309) out of 10, based on 2 reviews in the last 2 years. Over all time Roborough House Care Home has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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Review from T S (Daughter of Resident) published on 18 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the early days of my mums care, we had some serious concerns about the standard of care at Roborough House, and it was a very difficult time for our family. However, since the appointment of the new manager the home has undergone a truly remarkable transformation.


The manager leadership has been

nothing short of outstanding. She is approachable, professional, and clearly committed to improving every aspect of the home. There has been a real shift in atmosphere - staff morale is higher, communication has improved greatly, and most importantly, the residents are visibly happier and better cared for.


The changes that have taken place under her management have made a huge difference. The home now feels safe, welcoming, and well-run. We felt confident and reassured knowing our loved one was in such capable and caring hands.


We are very grateful for the positive improvements and believe the manager and her team deserve full credit for turning things around.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Safety / Security

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Value for Money

Review from Carol T (Wife of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise this home enough. Every member of staff no matter what their job, is caring, helpful, kind, and supportive. My husband has been cared for here for several months. He passed away recently and was treated with care and utmost dignity. They made his final months comfortable and as fulfilling
as positive. They also cared for every family member. I will always be extremely grateful to everyone involved at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Current Review Score: 8.3 (8.309)

Overview of Review Score

The Review Score of 8.3 (8.309) out of 10 for Roborough House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Roborough House Care Home is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.352 Points relating to the number of positive Reviews for Roborough House Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 2 Positive Reviews ÷ 8.8 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Roborough House Care Home

What types of Care is Roborough House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roborough House Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Roborough House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Roborough House Care Home to the centre of Plymouth?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roborough House Care Home to verify any information. View our terms and conditions. Roborough House Care Home has an Basic Service - more info.