
Would definitely recommend this home with all its activities - five stars.Sue T(Daughter of Resident/Service User)

"I love it here" and the staff were friendly and helpful and kind.Linda S(Daughter of Resident/Service User)

The staff also provide support to all my family and go above and beyond to give any help they canSam M(Granddaughter of Resident/Service User)

Would definitely recommend this home with all its activities - five stars.Sue T(Daughter of Resident/Service User)

"I love it here" and the staff were friendly and helpful and kind.Linda S(Daughter of Resident/Service User)

The staff also provide support to all my family and go above and beyond to give any help they canSam M(Granddaughter of Resident/Service User)

Butterfly Lodge is a unique Swedish-designed, purpose-built care home situated in a scenic location overlooking the Tamar Estuary.
Set over two floors, its spacious and thoughtful layout includes many relaxing areas for residents to congregate and socialise while benefitting from skilled 24-hour care.
Residents are able to enjoy the large terrace with raised flower beds.
A carefully-prepared food menu supports sound nutrition, while the home supports a versatile and active lifestyle, as...
Care Provided by Butterfly Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are dependant on assessment, please note we do not offer respite care
The price(s) shown are provided by the care home. Contact Butterfly Lodge for full pricing details and T&Cs.
Contact Butterfly Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Camelot Care
- Private Owned
Person in charge
- Clare Sinclair (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (1)
Butterfly Lodge Reviews (88)
Butterfly Lodge has a Review Score of 10 (9.964) out of 10, based on 35 reviews in the last 2 years.
Over all time Butterfly Lodge has 88 reviews.
My mother passed away in February this year. Mum had been at Freshfields for four years and they cared for my mum as if she was their own, they loved and cared for her. Mum's care was second to none (outstanding). When mum passed, the staff were outstanding once again, nothing was too much trouble for them. They made my family at ease. Mums passing was made very peaceful by the girls, with Vera Lynn playing in the background, mum passed away with a smile on her face.
My mum was moved to Freshfields by Derriford for what was to be the last three weeks of her life. I found that the level of care she received during those weeks was first class. The care and compassion shown were excellent, and she was treated with dignity. She had previously been in a care home which displayed none of the care and compassion. I am so happy her last weeks were spent in such a warm loving atmosphere.
There is a good GP practice nearby and family can visit anytime during the day.
Relatives can be assured that their loved ones will be afforded every care and attention - a really lovely place to reside in.
Thank you for your lovely kind words, Anne.
The staff in this home showed extreme professionalism, commitment and respect in all aspects of dealing with my mother in the short time (from the beginning of August) that she spent in Freshfields up until her death on the 28th of September.
Her dignity was always foremost in their minds, and their compassion was evident throughout. Words will never fully explain the love and care they gave her.
We appreciate your kind words and all the staff at Freshfields thank you for taking time to leave us this review.
I am so glad I found this home for my Mother, she is well looked after and all the staff are very kind and loving towards her. She visibly enjoys the varied activities held each week and I have noticed that her level of communication has increased as a result. Freshfields is a very friendly and caring home and I would strongly recommend it.
My husband couldn't walk or feed himself on arrival, but after a few days he began to walk with help and was able to feed himself.
My mum has been at Freshfields for two and a half years now. Since mum has been at Freshfields she has been treated with the utmost of care and attention. Ensuring that her dignity and respect are fully taken into account. The staff are very friendly and are very caring. The management are always available if I have any concerns towards any aspect of mums care. Overall Freshfields is a very friendly and caring home and I can't thank everyone enough for all their hard work and dedication.
I recently accompanied a widow to a remembrance service for those who had recently died in the home. The staff were wonderful, providing tea and refreshments including a large cake with names of the past residences. Freshfields were in no way obliged to hold this service but did so because they all care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 04 Aug 2026
The vision of staff at Butterfly Lodge to improve accessibility in the home’s garden is a step closer to being realised thanks to an impressive £800 profit from last weekend’s...
- 28 Jul 2026
Residents of Butterfly Lodge were delighted to take a trip out in the home’s mini-bus for a fun visit to Tamar View Nurseries in Carkeel. Sarah McCaffrey, deputy manager at...
- 07 Jul 2026
While thousands of spectators lined the streets of London for the Trooping of the Colour ceremony to mark King Charles III’s official birthday, residents of Butterfly Lodge marked the occasion...
There are no upcoming events for Butterfly Lodge.
Awards / Recognitions (10)
- 31 May 2025Recipient: Butterfly Lodge
- 31 May 2025Recipient: Butterfly Lodge
- 31 May 2025Recipient: Butterfly Lodge
Accreditations
There are no accreditations posted yet for Butterfly Lodge.
Meet the Team (10)

I am a Registered mental health nurse and worked for 30 years in the NHS, I then moved on to be a General manager in nursing/Dementia homes. I am passionate about my job and love to build relationships with residents and their families.
I came to Butterfly Lodge in 2021 and have been enjoying getting to know the residents, staff and relatives. I strive to ensure that the residents have an amazing quality of life with the best care and support from our staff and enriching activities to participate in. As a team, we aim to provide a fun environment where everyone feels valued and safe in an inclusive home.

I have over seven years of experience working in dementia care and joined Butterfly Lodge in 2019 as a Senior Health Care Assistant. Over time, I progressed into a Nursing Assistant role and proudly supported the management team during the COVID-19 pandemic, including working as a COVID Marshal to help keep residents, families and staff safe.
Since 2020, I have worked closely alongside the Registered Manager and was officially appointed Deputy Manager in 2021. I am passionate, caring, and always place the needs, dignity and well-being of our residents at the heart of everything I do. I am extremely proud of the strong, trusting relationships I have built with residents’ relatives and friends, and I believe open communication and compassion are key to providing high-quality care.

I joined Camelot Care in 2004 as a registered nurse. I am dedicated to my role and I am passionate about providing good quality care to our residents. I always have a professional manner with everyone, residents, family and other professionals.

I joined Camelot Care in 2002, I have a customer care background and am passionate about making sure our clients receive the best care possible and making sure all clients and family members feel welcome in the home.

I joined Butterfly Lodge in 2012 as a health care assistant and truly found my calling, I completed my NVQ 3 and became a Senior HCA soon after. I was always looking to gain more knowledge and so when I had the opportunity to undertake a nursing assistant training programme, I jumped at the chance. The course gave me so much more knowledge and understanding or medication management, wound care and care planning processes. in 2015 I was promoted to Nursing assistant and work alongside the Registered Nurse

In my role as dementia Lead for the home, I ensure the team are guided to ensure they provide the highest level of care supporting our residents.

I joined Butterfly Lodge in 2008 while I was still at school working in the kitchen and laundry, when I was old enough I moved over to care and worked as a health care assistant eventually completing my NVQ level 2 and 3 in Adult Social Care and went on to become senior. I undertook further training in medication and tissue viability so I can support the nurses as a nursing assistant

I joined Butterfly Lodge in 2003 as a chef and became head chef in 2022. in my time as head chef I curated a more seasonal homecooked menu as well as working with the dietitian to reduce the need for additional prescribed supplements to tackle weight loss by trialling homemade 'Super Shakes' which have been a huge success. We have scored 5 stars in our food hygiene inspection and in 2024 the whole kitchen team were proud to win the culinary team of the year at the celebrating excellence awards

I joined the team in 2009 as Activity Coordinator, I have a real passion for getting to know residents and take a real interest into their lives before coming to our home, I have built great relationships with residents and their family and friends. we have enjoyed 100s of trips to all sorts of places in our mini bus

I joined the team as head of housekeeping in 2019, I have a real passion for keeping our home well presented, clean and safe and take real pride in this.
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