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- Furzehatt Residential and Nursing Home

The staff, all of them, are incredibly caring and patient,John O(Son of Resident/Service User)

We cannot recommend them highly enoughCarol G(Daughter of Resident/Service User)


The staff, all of them, are incredibly caring and patient,John O(Son of Resident/Service User)

We cannot recommend them highly enoughCarol G(Daughter of Resident/Service User)


With an excellent reputation for the high standard of care, the long-serving team at Furzehatt are passionate about enriching the lives of their residents. Providing residential, dementia, nursing and palliative care, they also offer respite care breaks.
There are so many activities to enjoy, from baking, yoga, animal therapy and music sessions, to gardening, indoor bowls, church services, games, a book club and crafts.
The community is embraced into life...
Care Provided by Furzehatt Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1193 and for nursing care £1417, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Furzehatt Residential and Nursing Home for full pricing details and T&Cs.
Contact Furzehatt Residential and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sandra Tucker (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (1)
Furzehatt Residential and Nursing Home Reviews (113)
Furzehatt Residential and Nursing Home has a Review Score of 9.4 (9.419) out of 10, based on 28 reviews in the last 2 years.
Over all time Furzehatt Residential and Nursing Home has 113 reviews.
Furzehatt is above all a Care Home. The team of staff from cleaners to admin, carers and management are outstanding in the level of care provided. Mum is currently end of life and the team have been amazing in terms of respect, kindness, support, caring - even coming in on days off and holidays to visit Mum and support the family. Mum has previously commented on the kindness of the staff and we couldn't have asked for more during Mum's final months.
Thank you so much for your kind words. It's truly heartening to know our team has been able to support your mum and your family during such a meaningful time. We're honoured to have cared for her, and your appreciation means a great deal to all of us at Furzehatt.
Mum had end stage Alzheimer's the time she was admitted to Furzehatt carers ensued she was treated with dignity and respect they excepted me as Mums advocate checking in with me ensuring her care needs were being met. After having not good experiences in other residential homes the day we brought Mum into Furzehatt my sister and I felt she had come home. Mum was settled in to a bright sunny room given a lovely lunch and the smile across her face was priceless a smile we had not seen in along time. Mum passed in Furzehatt March 2025 after being poorly for approximately 8 weeks the staff couldn't have been more attentive.
Thank you for sharing such a touching review, especially written at such a difficult time. It means so much to hear that your mum felt so at home at Furzehatt and was treated with the care, dignity, and respect she deserved. We're incredibly grateful for your kind words about our nursing staff and carers, they will be very proud to read your comments.
Mum was transferred to Furzehatt nursing home just before Christmas 2024. She settled in well and was comfortable there. We were called up to Furzehatt home early hours in the morning in the new year, when the on duty nurse noticed mum's condition had changed. Although night time, all staff kept checking on mum plus making sure we were all okay. When mum passed away they treated her with dignity and respect. The nurse was excellent and helped us through a very sad time and in a gentle way explained next steps. Although mum was there for a short time, we were very impressed with her care and all of the staff.
Thank you for sharing such a heartfelt review during what must be a very difficult time for you and your family. We're deeply sorry for your loss, but we're honoured to know that your mum was comfortable and so well cared for at Furzehatt. It's comforting to hear that our team provided the support and compassion you needed. Our thoughts are with you and your family.
Love them. Very caring, look after them very well. Make us very welcome. Always keeps me engaged about what is going on. Very helpful, very good staff. 10 out of 10.
Thank you for your wonderful review for Furzehatt, the team will be touched to read your kind words. We're thrilled to hear how much you appreciate the care and attention provided. It's wonderful to know that you feel welcomed, informed, and supported. Your kind words and perfect score will mean so much to the team. Thank you.
The home is very good. The staff work incredibly hard and seems to have a good relationship with the residents. My mum likes being there. There is a good range of activities offered. The home feels nice.
Thank you very much for your wonderful feedback for our team at Furzehatt. We're so pleased to hear that your mum is so happy with us and enjoys the home's atmosphere and activities. Thank you again for sharing your experience, your feedback is greatly appreciated.
My wife has been here for the past eight years and I have visited every day even through Covid. I came and spoke through the windows and luckily she was on the ground floor. I have to say that visiting every day I have experienced a lot of staff turnover. With our new management team now, I think every day is very enjoyable as I have never heard so much laughter and singing. Everyone is very competent in what they do. Well done all and thank you.
Thank you so much for your continued trust over the past eight years. It's heartwarming to hear that you've noticed such a positive atmosphere at Furzehatt and that the home is such a happy place to be. We will be sure to pass your kind words on to the team, who will be touched to read your comments.
As a long-time resident, I would not be here unless I was happy and well cared for.
Thank you so much for your kind words about our team at Furzehatt. We're thrilled to know that as a long-term resident, you feel so happy and well cared for. Your feedback is greatly appreciated.
Our overall view of the home is excellent. The staff are very obliging. We realise that we are not supported to name people but here are a couple of employees who go above and beyond their job descriptions and did a great job with the planting etc. The food is of good quality and plentiful. There is always a good selection available.
Thank you so much for your kind words about the team at Furzehatt. We're thrilled to hear that you had an excellent experience and that our staff made a positive impression. We're also glad you enjoyed the food and the variety offered. Your feedback is greatly appreciated, thanks again.
My husband originally in a care home, transferred to a nursing home. Nurses could not be faulted in their continuing care within surgery allowance.
Thank you for your high scoring review for Furzehatt, in particular the praise for our dedicated nurses, the team are certainly very special.
Mum went in feeling very tired but after 12 days of complete rest, she felt much better. She felt very well looked after by all the attentive staff. She also enjoyed the good food.
Thank you for your review for Furzehatt, we are pleased to hear your mother got the rest and recuperation she needed.
This is not necessarily a complaint but more an observation and a suggestion. At the inner front door to open, some people have to wait up to 15 minutes for the door to be opened. Surely it should be possible to put a push button keypad on the outside lobby door and enter a code to open the door from the outside, the same as the inside.
Thank you for your high-scoring review for Furzehatt. We appreciate there can occasionally be a wait at the weekends, but please rest assured that while we can't have a code for security reasons, we are reviewing our door entry system.
I couldn't thank the staff enough for looking after my dad, all went beyond and above for him. They truly know the meaning of the importance of a therapeutic relationship between staff and service user. They delivered such high patient-centred care and in turn, this made my dad feel safe, cared for and he has been able to be the best version of himself. The home is clean, well-staffed, friendly and accommodated not only to Dad but with family too. Dad loved the food, the interaction and he is extremely happy. Thank you.
Thank you for your wonderful review for Furzehatt, the team are certainly passionate about their care being truly person-centred and will be touched to read your comments.
The kindness and care that Mum received during the last month of her life after a short terminal illness was exceptional. All of the nurses, carers and care home team supported Mum and her family with open hearts during a sad and difficult time. Thank you.
We are so sorry for your loss and thank you for leaving such a heartfelt review, especially at such a difficult time.
My sister-in-law moved into the home in December. It is a lovely home with lovely staff who have made her feel safe and well cared for. The food is lovely and her room is nice. Her laundry is always handled with care and the care staff are very polite and welcoming. All of her needs are met and she loves the activities that are in the home even when they have creature comforts in with snakes and spiders eek. Everyone knows her by name and understands her needs, wishes, likes and dislikes, she is not a number but is treated and loved as a person. I feel so reassured that she is in this home with such highly skilled and trained staff. They are truly remarkable.
Christmas dinner was amazing.
In my experience, the home always makes you feel welcome. The amazing, caring, friendly staff who look after the residents and families in a positive way. They are always reassuring when you are asking questions. I would recommend this home to others.
Found the bedroom basic but functional.
Food is fresh and nutritious.
A lovely, homely feel.
The nursing part of Furzehatt is where our father resides on the ground floor. We feel very happy with leaving dad in the care of the staff/nursing/laundry care/activity teams. We can visit dad whenever we like and sit with him day and night. We are afforded refreshments when we are sitting with dad for long periods. The home is clean and smells fresh and residents are supported quickly when necessary (mishaps). Nursing staff are quick to change clinical practices when needed and will change practices to meet individual needs. Food is excellent portions if anything too big. The auxiliary staff have made every effort to support our requests on behalf of dad in his bedroom. The care staff are friendly and respectful of and towards him thank you. The managers came up with a plan to accommodate additional storage to support the well-being and anxiety of dad.
A wonderful care home. They have cared for my wife very well. Will be booking again for respite after Christmas. My wife enjoyed the range of activities and the staff are very friendly. The food is good but could do with some different fresh fruits each day. The home is warm, smells nice and appears to be in order. The managers are kind and their door is open and people can go in any time. It was nice to see residents just sat in the managers office having a drink and even a little sleep as they worked and chatted away. Thank you for a lovely first respite.
I cannot express how happy we were with the care and attention our dearest relative received at Furzehatt Residential and Nursing Home. It was marvellous.
Thank you for your wonderful review, the team at Furzehatt will be very pleased to read your positive comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Furzehatt Residential and Nursing Home.
There are no upcoming events for Furzehatt Residential and Nursing Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Furzehatt Residential and Nursing Home.
Meet the Team (2)

I work with my team to assist and care for our residents, to ensure their health and wellbeing needs are met. I have a very varied role and no day is ever the same.
I enjoy spending as much time with our residents as I possibly can and seeing them smile and enjoy their time with us, is so heart-warming.

I have been a carer for over 21 years, and my residents always make my day.
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