






Primley Court Nursing Home has been providing effective, quality care for older people since 1985. Its location combines two service facilities: The Court and The View. Each facility delivers a pathway of care for people with complex or higher nursing needs, including dementia.
The services at The Court and The View are responsive and well led, offering specialist support and engagement to those with an enduring nursing condition or for people...
Care Provided by Primley Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Care Packages are subject to periodic care plan and annual cost of living review. Private and Funded One to One care can be provided through our bespoke specialist complex dementia care service, which is available following our individualised clinical assessment.
Contact Primley Court Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Optima Care Group
- Private Owned
Person in charge
- Clarissa Crisp(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2002
- Last Refurbishment: 2012
- Number of floors: 4
Room Information
- Single Rooms (66)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Open Visiting
Parking
- Parking on Site
Primley Court Nursing Home Reviews (119)
Primley Court Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 22 reviews in the last 2 years.
Over all time Primley Court Nursing Home has 119 reviews.
I absolutely agree with so many of the comments made by other people. My wife has Alzheimer's and entered Primley Court in a very poor state last November after a stay in hospital. Over the last 9 months, they have slowly settled her down until she is as comfortable as possible. The atmosphere is calm and almost homely and the staff are all really caring and concerned. It always seems fresh and my wife is well presented and obviously relates well with them. My worries have been greatly reduced since they looked after her and they have welcomed our family as well. Lovely home, with lovely staff and an excellent attitude from the management. Thank you!
Our leadership team are so pleased that your wife has settled into Primley Court Nursing Home and thank you for your kind comments on the home's professionalism and engagement with family. We endorse your view of the local management team whose experience and approach are in line with our objective of providing the best specialist care in the South West. Thank you.
The staff are very kind and considerate, and nothing seems too much trouble for them. They always go the extra mile to make the residents comfortable and settled. They always make visiting easy and friendly for the family.
Thank you for taking the time to review our service; we are delighted we made your family visit easy.
It's hard to put into words how difficult it is to place a relative in a nursing home knowing this will be the last place they will live. From our very first visit, it just felt 'right'. All of the staff are friendly and welcoming, you can tell from the atmosphere and how they interacted with the other staff, visitors, and residents that they enjoy working there and want to be there. I cannot tell you how many times they just made themselves available to sit with Mum, comfort her, and spend quality time with her. They were incredibly supportive towards us too, they showed genuine kindness. Sadly Mum passed away and they all talked about little routines or special jokes they shared with her, always there with a smile and hand squeeze. I felt they knew her and cared for her. They kept us informed of all medical issues and personal care was excellent. They treated her with dignity, respect, and genuine care.
We were privileged to have cared for your Mother and wish you well for the future. Kind Regards The Management Team.
My Dad was admitted to Primley View at the end of January for end-of-life care. The whole team at Primley View was superb in their care of my Dad and I can't fault them; it's never an easy situation but the team made it as straightforward as they could. Their kindness to myself and my sister as well as my Dad was above and beyond what we expected. My Dad's care was second to none, he was well looked after and as a proud ex-military man who had been completely independent all of his life, I know this was no mean feat as he was quite demanding and certainly not used to having anyone look after his hygiene needs. The team is the best there is, they are all very giving of their time and attention, and nothing is too much trouble. The kindness extended to us when he passed was very much appreciated. In a busy world, where people are expected to do more and more, this team was never too busy to care - and that means everything. Thank you!
Thank you for taking the time to share your experience of your father's care at Primley View during his time with us. The team are touched and wish you all the best for the future.
The staff have all been very kind and caring and patient towards him, over a period of weeks he became happier and calmer and regained his lost weight.
All the staff have shown kindness and empathy towards me on my visits, they are always busy with the residents, chatting or walking with them. A lovely friendly atmosphere.
We always felt confident in knowing that he was being looked after so well. They understood all sides of his personality and the complex struggles which came with the dementia. Dad had Parkinson’s and the nursing home was able to cater for his needs exceptionally. As dad’s struggles continued the home shared this journey with us as a family. We will never be able to thank them enough. As my mum stayed by his side, they always made her feel welcome and offered high-quality, delicious hot meals and drinks.
We were overwhelmed by not just the care and support they showed Dad but also the love that they showed him and the rest of us as a family. We are grateful from the bottom of our hearts.
My wife has now deceased.
Her care was brilliant.
Staff are lovely, very friendly, food and care are excellent, my father is well cared for and I would personally recommend this care home to friends and family.
My husband was admitted after falling and being admitted to the hospital with a fractured hip (from home). He spent 8 weeks in hospital after catching Covid also. He spent almost 2 weeks in the home and he decided he couldn't deal with the pain after having it for over 5 years. The staff were absolutely marvellous. Nothing was too much trouble, so kind and patient in the nursing home. A real credit to you.
I have been very impressed with the care and love they gave Mum.
My mother has dementia and is 88 years old. This lovely care home named Primley Court is caring for her in a kind lovely way. I am kept up to date regarding my mother's health and well-being during my visits.
As always, I'm extremely happy with the care home, it really means a lot to see how happy my dad is in the care home and how well he is taken care of. The staff really look after him, talk to him nicely, laugh with him and do the best they can to make this stage of his life enjoyable.
We are really pleased to see that you are happy that your dad is in the Primley Court Nursing Home and how well he is taken care of and it is so important for our staff to hear this feedback - Thank you.
Our dad was discharged from hospital, after a seven-week stay and was very poorly. I personally had concerns as the hospital said they had a place for Dad, but we didn't have time to visit prior to his discharge and were worried about where he was going. But these concerns were unfounded as the care was fantastic and all of the team were great and really caring. We couldn't have asked for anywhere better for Dad.
We cannot fault the care she had from all the staff whilst she was there. You should be proud to have such an excellent team of staff.
My ex-partner and friend who I have LPA for has been in Primlet Court for 2 years now. His dementia with Lewy Bodies has advanced rapidly, he needs care 24/7. He va be really challenging sometimes. The carers are fantastic using distraction methods which work well, the compassion and understanding second to none. The care home manager, the nurses, in fact, everyone. I admire them, especially during this really hot spell, even though the air conditioning is excellent. Music provided regularly, which brings enjoyment.
The care for my husband is amazing. I have never known such kindness and patience. Thank you.
My father was in the care home for two and a half years. During this time, I found the staff professional and extremely caring. My dad had his favourites and they know who they are. I would just like to say, thank you all for your time spent with my dad.
I engaged with Primley right from the start, and it did not take very many days as I visited and talked to the team before my feelings of concern ebbed away. We saw nothing but the utmost compassion not only for my dad but also for the other folks resident here.
A role in a care home is a vocation; there is no doubt in our minds about that. I saw staff undertaking professional development and trying to improve on their care delivery, I also saw the same staff throughout Dad's time at Primley, this in itself being a good sign.
The team are truly outstanding; there is no doubt their efforts improved Dad's wellbeing, I am so grateful and cannot ever thank them all enough.
Primley Court Nursing Home took my mother under their wings and loved and cared for her exceptionally. Nothing was ever too much trouble. The team are incredible and my mother was loved and genuinely cared for to keep her dignity. Sadly, my mother passed away but everyone was very kind and supportive. I am very grateful to them.
Overall the home is well-run and welcoming, with a comfortable atmosphere for both residents and visitors. Nothing is too much trouble for the wonderful staff who are constantly on hand to answer queries and give general information on the residents and I am always informed of any change in my husband's condition. The standard of care is excellent and I have no hesitation in recommending Primley Court.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (3)
- 28 Jun 2019Recipient: Primley Court Nursing Home
- 08 Jun 2018Recipient: Primley Court Nursing Home
- 18 Dec 2013Recipient: Optima Care Group
Meet the Team (0)
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