Primley Court Nursing Home has been providing effective, quality care for older people since 1985. Its location combines two service facilities: The Court and The View. Each facility delivers a pathway of care for people with complex or higher nursing needs, including dementia.
The services at The Court and The View are responsive and well led, offering specialist support and engagement to those with an enduring nursing condition or for people...
Primley Court Nursing Home has been providing effective, quality care for older people since 1985. Its location combines two service facilities: The Court and The View. Each facility delivers a pathway of care for people with complex or higher nursing needs, including dementia.
The services at The Court and The View are responsive and well led, offering specialist support and engagement to those with an enduring nursing condition or for people requiring higher personal care interventions.
Residents at The Court may be physically fit, but the nature of their condition may require an extra degree of supervision or support from the professionally trained staff teams who are experienced in advanced dementia care, complex nursing and clinical management of conditions, disease, disorder or injury. Personal one-to-one care services can be offered and all residents are supported by the local community multi-disciplinary healthcare team.
At The View, traditional nursing care services are offered in a Victorian villa and modern, purpose-built area set high on the hill side of Primley Park, enjoying commanding sea views across Paginton and Torbay. With an established emphasis on providing for higher nursing need services, care of long term conditions and end of life care, The View has become a top local choice for clinically accredited care services.
Primley Court Nursing Home is proud to care for those seeking a quality care service offering a complete care pathway and highly motivated, experienced and well-trained staff, who fully appreciate each individual's personal care needs and aspirations.
Contact Primley Court Nursing Home to confirm what's included and get a personalised quote:
Care Packages are subject to periodic care plan and annual cost of living review. Private and Funded One to One care can be provided through our bespoke specialist complex dementia care service, which is available following our individualised clinical assessment.
Primley Court Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 16 reviews in the last 2 years.
Over all time Primley Court Nursing Home has 119 reviews.
We are so pleased our dad is being cared for at Primley Court Paignton. All the staff are so attentive and caring and they are there on the spot when they are required, watching and predicting all the time. We feel dad is being very well looked after and cared for and catered for. Nothing ever...
We are so pleased our dad is being cared for at Primley Court Paignton. All the staff are so attentive and caring and they are there on the spot when they are required, watching and predicting all the time. We feel dad is being very well looked after and cared for and catered for. Nothing ever seems too much trouble. We couldn't be happier, definitely the right place for our dad.
Considering my wife's condition the care is very good indeed. I am personally not very well and they always look out for me when I visit. I am very grateful to them all.
Considering my wife's condition the care is very good indeed. I am personally not very well and they always look out for me when I visit. I am very grateful to them all.
The level of care my husband is receiving is quite amazing. The carers, many of whom have worked at Primley Court for many years, all seem happy to be there. They seem to genuinely love the residents and nothing is too much trouble. They are very tactile, giving lots of cuddles and holding hands....
The level of care my husband is receiving is quite amazing. The carers, many of whom have worked at Primley Court for many years, all seem happy to be there. They seem to genuinely love the residents and nothing is too much trouble. They are very tactile, giving lots of cuddles and holding hands. The home is spotlessly clean with a high ratio of carers to residents. There is a lot of stimulation from activities. There is an atmosphere of calm throughout. My husband is calm and content. I have peace of mind that he is well looked after. I would highly recommend Primley Court to anyone.
The care my mum receives is excellent she has dementia and the staff there are amazing very caring and very professional in the care they give my mum, who has been there two years, and now she is 91 bless her.
The care my mum receives is excellent she has dementia and the staff there are amazing very caring and very professional in the care they give my mum, who has been there two years, and now she is 91 bless her.
You receive a very warm welcome and you know your loved one is very well taken care of. I have noticed a big change in my husband since he has been here which gives me peace of mind as I can only see him once a week as I am working full time but knowing he is in good hands.
You receive a very warm welcome and you know your loved one is very well taken care of. I have noticed a big change in my husband since he has been here which gives me peace of mind as I can only see him once a week as I am working full time but knowing he is in good hands.
The care and love that my mother received was excellent. Truly caring staff. When I left my mother there, I felt that she was in very safe hands. Thank you to all the staff that cared for Mum in her final days.
The care and love that my mother received was excellent. Truly caring staff. When I left my mother there, I felt that she was in very safe hands. Thank you to all the staff that cared for Mum in her final days.
Friendly and confident staff who were supportive of not just my mother but also of me and my family. Good communication, keeping me informed of my mother's end of life care. Took the time to get to know my mother's history and life so enabling them to treat her as a person and not just a patient.
Friendly and confident staff who were supportive of not just my mother but also of me and my family. Good communication, keeping me informed of my mother's end of life care. Took the time to get to know my mother's history and life so enabling them to treat her as a person and not just a patient.
I have been a visitor for the family for five years and have always found the staff friendly welcoming and kind. The resident I see is very well cared for. She is kept clean and well fed and always handled with care and respect. The staff have a very demanding job and they do very well.
I have been a visitor for the family for five years and have always found the staff friendly welcoming and kind. The resident I see is very well cared for. She is kept clean and well fed and always handled with care and respect. The staff have a very demanding job and they do very well.
My husband seems content and well cared for when we visit. The staff are also supportive of me when I visit or contact them to ask something. Staff are professional, kind and caring.
My husband seems content and well cared for when we visit. The staff are also supportive of me when I visit or contact them to ask something. Staff are professional, kind and caring.
My dad required placement quite rapidly, and we are extremely grateful to staff at Primley for facilitating and supporting our whole family and Dad in a smooth, compassionate transition there.
My dad required placement quite rapidly, and we are extremely grateful to staff at Primley for facilitating and supporting our whole family and Dad in a smooth, compassionate transition there.
My dad has been in Primley Court since July 2021. I have always found the staff to be friendly and helpful. They treat my dad with dignity and respect. Despite Covid, the home is doing its utmost to help relatives stay connected with their loved ones. Dad is always well presented, the home is...
My dad has been in Primley Court since July 2021. I have always found the staff to be friendly and helpful. They treat my dad with dignity and respect. Despite Covid, the home is doing its utmost to help relatives stay connected with their loved ones. Dad is always well presented, the home is lovely and clean, and whenever I visit, I leave knowing he is well cared for.
All staff are always welcoming and friendly. My mother is treated very well, and I am extremely happy with the care and attention she receives.
All staff are always welcoming and friendly. My mother is treated very well, and I am extremely happy with the care and attention she receives.
The staff are always helpful and cheerful. They will answer any questions you have; if they are unable to answer, they will find someone who can.
The staff are always helpful and cheerful. They will answer any questions you have; if they are unable to answer, they will find someone who can.
The atmosphere in this home was one of family. The dedication of the staff was quite extraordinary - providing real care with dignity and compassion to the highest standards.
The atmosphere in this home was one of family. The dedication of the staff was quite extraordinary - providing real care with dignity and compassion to the highest standards.
Staff are always friendly and welcoming, as we have built good relationships over the years. Staff have a good understanding of Mum's complex needs and challenging behaviour and are skilled and compassionate in dealing with this.
Staff are always friendly and welcoming, as we have built good relationships over the years. Staff have a good understanding of Mum's complex needs and challenging behaviour and are skilled and compassionate in dealing with this.
My mother-in-law stayed here for a few months. Initially, the care was adequate but as the home became short-staffed the care deteriorated rapidly. My mother was dressed in PJ tops for outings, wore other resident's clothes and polyester items during the heatwave. She was not washed properly. Often...
My mother-in-law stayed here for a few months. Initially, the care was adequate but as the home became short-staffed the care deteriorated rapidly. My mother was dressed in PJ tops for outings, wore other resident's clothes and polyester items during the heatwave. She was not washed properly. Often we were given wipes or foam spray to bathe her when we returned her back. She was left in her bed during the very very early evenings with doors, windows and curtains closed. Her TV didn’t work most of the time. The home smelt of urine as soon as you walked in, abandoned baths, etc were outside the front door. No effort was made to brighten up the outside space for residents. Why would you want to put your loved ones here? Awful awful place. Shame on the owners. Disgraceful.
We would like to apologise again to you, for not meeting with your family’s expectations on this occasion. It’s unfortunate that despite your discussions with the care management team when all attempts were made to address your anxieties and resolve your concerns. This appears to have been in vain....
We would like to apologise again to you, for not meeting with your family’s expectations on this occasion. It’s unfortunate that despite your discussions with the care management team when all attempts were made to address your anxieties and resolve your concerns. This appears to have been in vain. The care sector has been affected by the impacts of Covid and resulted in limited staffing availability. The home has never operated below required staffing levels as we are able to draw upon external resource. This of course is not always ideal but does ensure the safe deliver of care. Where families wish to be involved in personal care we encourage this but do not expect this of them and of course respond to our resident's wishes, even if this means having some time in the dark. You are correct in that for a few days a bath was positioned outside, as refurbishment works were being undertaken and this would have appeared cluttered. This was removed within a few days. I am sorry this impacted on your visual experience. We do have a designated courtyard away from this area specifically for residents. We will of course learn from your feedback, address and remain mindful of your observations.
First available visit to my brother in special Covid-19 pod. Went as well as can be expected in the circumstances. We were assisted by staff who was extremely helpful.
First available visit to my brother in special Covid-19 pod. Went as well as can be expected in the circumstances. We were assisted by staff who was extremely helpful.
My experience of Primley Court Nursing Home is that my wife is getting the very best care which is very reassuring for all the family. The management and staff are all very polite and understanding. Thank you all.
My experience of Primley Court Nursing Home is that my wife is getting the very best care which is very reassuring for all the family. The management and staff are all very polite and understanding. Thank you all.
The staff are excellent with my Mum. She is very well cared for and nothing is too much trouble for them. I would highly recommend Primley Court to anyone needing a nursing home.
The staff are excellent with my Mum. She is very well cared for and nothing is too much trouble for them. I would highly recommend Primley Court to anyone needing a nursing home.
Thank you for expressing your satisfaction with the care given to your Mother at Primley Court, it's a privilege to care for her and our managers and care team are delighted to be recognised by you for their standards and compassion. We wish you and your mother well.
Wonderful staff. Kind and caring and my Dad is well looked after. Thank you.
Wonderful staff. Kind and caring and my Dad is well looked after. Thank you.
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