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Primley Court Nursing Home

13 Primley Park, Paignton, Devon TQ3 3JW
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Primley Court Nursing Home, Paignton
Primley Court Nursing Home, Paignton
Primley Court Nursing Home, Paignton

Primley Court Nursing Home has been providing effective, quality care for older people since 1985. Its location combines two service facilities: The Court and The View. Each facility delivers a pathway of care for people with complex or higher nursing needs, including dementia.

The services at The Court and The View are responsive and well led, offering specialist support and engagement to those with an enduring nursing condition or for people...  

Care Provided by Primley Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Care Packages are subject to periodic care plan and annual cost of living review. Private and Funded One to One care can be provided through our bespoke specialist complex dementia care service, which is available following our individualised clinical assessment.

Contact Primley Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Clarissa Crisp(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2012
  • Number of floors: 4

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (35)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Open Visiting

Parking

  • Parking on Site

Primley Court Nursing Home Reviews (119)

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9.9

Primley Court Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 22 reviews in the last 2 years. Over all time Primley Court Nursing Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from Helen H (Daughter of Resident) published on 25 November 2022 Submitted via Postal Card
Overall Experience

We are so pleased our dad is being cared for at Primley Court Paignton. All the staff are so attentive and caring and they are there on the spot when they are required, watching and predicting all the time. We feel dad is being very well looked after and cared for and catered for. Nothing ever seems too much trouble. We couldn't be happier, definitely the right place for our dad.

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Review from J F (Husband of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience

Considering my wife's condition the care is very good indeed. I am personally not very well and they always look out for me when I visit. I am very grateful to them all.

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Review from Penny W (Wife of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience

The level of care my husband is receiving is quite amazing. The carers, many of whom have worked at Primley Court for many years, all seem happy to be there. They seem to genuinely love the residents and nothing is too much trouble. They are very tactile, giving lots of cuddles and holding hands. The home is spotlessly clean with a high ratio of carers to residents. There is a lot of stimulation from activities. There is an atmosphere of calm throughout. My husband is calm and content. I have peace of mind that he is well looked after. I would highly recommend Primley Court to anyone.

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Review from P P (Son of Resident) published on 5 September 2022 Submitted via Website
Overall Experience

The care my mum receives is excellent she has dementia and the staff there are amazing very caring and very professional in the care they give my mum, who has been there two years, and now she is 91 bless her.

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Review from B B (Husband of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

You receive a very warm welcome and you know your loved one is very well taken care of. I have noticed a big change in my husband since he has been here which gives me peace of mind as I can only see him once a week as I am working full time but knowing he is in good hands.

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Review from Colette H (Daughter of Resident) published on 10 March 2022 Submitted via Postal Card
Overall Experience

The care and love that my mother received was excellent. Truly caring staff. When I left my mother there, I felt that she was in very safe hands. Thank you to all the staff that cared for Mum in her final days.

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Review from P J (Son of Resident) published on 24 February 2022 Submitted via Postal Card
Overall Experience

Friendly and confident staff who were supportive of not just my mother but also of me and my family. Good communication, keeping me informed of my mother's end of life care. Took the time to get to know my mother's history and life so enabling them to treat her as a person and not just a patient.

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Review from P R (Friend of Resident) published on 14 December 2021 Submitted via Postal Card
Overall Experience

I have been a visitor for the family for five years and have always found the staff friendly welcoming and kind. The resident I see is very well cared for. She is kept clean and well fed and always handled with care and respect. The staff have a very demanding job and they do very well.

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Review from S C (Wife of Resident) published on 23 November 2021 Submitted via Postal Card
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My husband seems content and well cared for when we visit. The staff are also supportive of me when I visit or contact them to ask something. Staff are professional, kind and caring.

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Review from T B (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

My dad required placement quite rapidly, and we are extremely grateful to staff at Primley for facilitating and supporting our whole family and Dad in a smooth, compassionate transition there.

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Review from C F (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

My dad has been in Primley Court since July 2021. I have always found the staff to be friendly and helpful. They treat my dad with dignity and respect. Despite Covid, the home is doing its utmost to help relatives stay connected with their loved ones. Dad is always well presented, the home is lovely and clean, and whenever I visit, I leave knowing he is well cared for.

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Review from Angela W-Y (Daughter of Resident) published on 13 October 2021 Submitted via Postal Card
Overall Experience

All staff are always welcoming and friendly. My mother is treated very well, and I am extremely happy with the care and attention she receives.

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Review from Debra R (Daughter of Resident) published on 13 October 2021 Submitted via Postal Card
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The staff are always helpful and cheerful. They will answer any questions you have; if they are unable to answer, they will find someone who can.

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Review from Michael G (Husband of Resident) published on 7 October 2021 Submitted via Postal Card
Overall Experience

The atmosphere in this home was one of family. The dedication of the staff was quite extraordinary - providing real care with dignity and compassion to the highest standards.

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Review from R H (Daughter of Resident) published on 7 October 2021 Submitted via Postal Card
Overall Experience

Staff are always friendly and welcoming, as we have built good relationships over the years. Staff have a good understanding of Mum's complex needs and challenging behaviour and are skilled and compassionate in dealing with this.

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Review from Jo W (Daughter of Resident) published on 27 September 2021 Submitted via Website
Overall Experience

My mother-in-law stayed here for a few months. Initially, the care was adequate but as the home became short-staffed the care deteriorated rapidly. My mother was dressed in PJ tops for outings, wore other resident's clothes and polyester items during the heatwave. She was not washed properly. Often we were given wipes or foam spray to bathe her when we returned her back. She was left in her bed during the very very early evenings with doors, windows and curtains closed. Her TV didn’t work most of the time. The home smelt of urine as soon as you walked in, abandoned baths, etc were outside the front door. No effort was made to brighten up the outside space for residents. Why would you want to put your loved ones here? Awful awful place. Shame on the owners. Disgraceful.

Reply from Stephen Crisp, Director of Quality & Compliance Optima Care Partnership at Primley Court Nursing Home

We would like to apologise again to you, for not meeting with your family’s expectations on this occasion. It’s unfortunate that despite your discussions with the care management team when all attempts were made to address your anxieties and resolve your concerns. This appears to have been in vain....  

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Review from V E (Sister of Resident) published on 13 September 2021 Submitted via Postal Card
Overall Experience

First available visit to my brother in special Covid-19 pod. Went as well as can be expected in the circumstances. We were assisted by staff who was extremely helpful.

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Review from Andrew P (Husband of Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

My experience of Primley Court Nursing Home is that my wife is getting the very best care which is very reassuring for all the family. The management and staff are all very polite and understanding. Thank you all.

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Review from B R (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

The staff are excellent with my Mum. She is very well cared for and nothing is too much trouble for them. I would highly recommend Primley Court to anyone needing a nursing home.

Reply from Stephen Crisp, Director at Primley Court Nursing Home

Thank you for expressing your satisfaction with the care given to your Mother at Primley Court, it's a privilege to care for her and our managers and care team are delighted to be recognised by you for their standards and compassion. We wish you and your mother well.

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Review from T J (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card
Overall Experience

Wonderful staff. Kind and caring and my Dad is well looked after. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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