Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
all the staff at Avon Reach were attentive, professional and compassionate.Paul C(Son of Resident/Service User)
The care Dad received was second to none. Nothing was too much trouble for all the staff.Lesley C(Daughter of Resident/Service User)
all the staff at Avon Reach were attentive, professional and compassionate.Paul C(Son of Resident/Service User)
The care Dad received was second to none. Nothing was too much trouble for all the staff.Lesley C(Daughter of Resident/Service User)
Rated Outstanding by the CQC (October 2026), Avon Reach offers residential and nursing care in a welcoming environment shaped by more than 30 years of connection with the Mudeford community. The home combines experienced support with a calm, familiar atmosphere where residents can continue living life in ways that feel comfortable and personal.
Shared lounges, quiet corners, and light-filled spaces provide opportunities for both conversation and relaxation, while gardens and terraces...
Rated Outstanding by the CQC (October 2026), Avon Reach offers residential and nursing care in a welcoming environment shaped by more than 30 years of connection with the Mudeford community. The home combines experienced support with a calm, familiar atmosphere where residents can continue living life in ways that feel comfortable and personal.
Shared lounges, quiet corners, and light-filled spaces provide opportunities for both conversation and relaxation, while gardens and terraces offer peaceful places to enjoy the outdoors with family and friends. Views across the harbour provide a beautiful backdrop to everyday life, adding to the sense of openness and tranquillity throughout the home.
The team at Avon Reach takes time to understand each resident as an individual, supporting personal preferences, familiar routines, and the relationships that matter most. Families are welcomed as part of everyday life, helping to create continuity and reassurance as residents settle into their new surroundings.
Alongside expert residential and nursing care, residents participate in a varied programme of companionship, entertainment, and community involvement, with opportunities to remain active, creative, and connected.
As part of the award-winning Colten Care group, recognised as the 2025 National Care Award winner for medium-sized providers and a carehome.co.uk Top 20 Group for 11 consecutive years, Avon Reach combines nationally recognised expertise with the warmth and individuality of a well-established community home. Freshly prepared meals, attentive hospitality and thoughtfully maintained surroundings complete an environment where comfort is found in every detail.
With trusted care, a welcoming atmosphere, and a distinctive setting, Avon Reach provides residents with a place to feel supported, valued, and at home.
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Care Provided by Avon Reach
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Avon Reach to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Avon Reach for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- Ruth Wildman (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (5)
Visiting
- There are no specific visiting hours at Avon Reach; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Avon Reach Parking is available on site at Avon Reach, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.
Avon Reach Reviews (126)
9.9
Avon Reach has a Review Score of 9.9 (9.909) out of 10, based on 23 reviews in the last 2 years.
Over all time Avon Reach has 126 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Avon Reach
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Review from C F (Relative of Resident) published on 20 October 2026 Submitted via Postal Review Card•
Overall Experience
Nan has been at Avon Reach for 8 weeks, the staff are friendly, proffessional and supportive. We have been really impressed that everyone has taken the time to get to know nan's likes and dislikes. The activities team are very inclusive and encouraging at getting nan involved in activities. Nan has...
Nan has been at Avon Reach for 8 weeks, the staff are friendly, proffessional and supportive. We have been really impressed that everyone has taken the time to get to know nan's likes and dislikes. The activities team are very inclusive and encouraging at getting nan involved in activities. Nan has had a day trip organised to the isle of wight after sharing series from her past.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your feedback. We're pleased your nan has settled so well at Avon Reach, and we appreciate your words about the team's personal approach and the activities team's efforts to make activities meaningful to her.
Review from Steven T (Son of Resident) published on 14 September 2026 Submitted via Postal Review Card•
Overall Experience
It is difficult to find fault with this exemplary facility. The location, the impeccable cleanliness & atmosphere of the care center is quite remarkable. My mother has received spectacular care over the first five weeks of her stay, & she is genuinely excited that this will be her "forever home"....
It is difficult to find fault with this exemplary facility. The location, the impeccable cleanliness & atmosphere of the care center is quite remarkable. My mother has received spectacular care over the first five weeks of her stay, & she is genuinely excited that this will be her "forever home". The food is perfect, the activities come at you everyday, & there is a constant buzz around the communal areas. It is a pleasure to be able to provide a glowing review, with not one single reservation
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your feedback. We're pleased your mother has settled so happily at Avon Reach, and we appreciate your glowing words about the care, atmosphere, dining and activities that make the home such a welcoming place.
Review from Michael R (Son of Resident) published on 25 August 2026 Submitted via Postal Review Card•
Overall Experience
Held a review with the manager and found her helpful, positive and informative concerning my mother's care.
Overall my mother is very happy and well cared for at Avon Reach. The staff are friendly and caring and responsive to her needs, which greatly reassures her family.
Held a review with the manager and found her helpful, positive and informative concerning my mother's care.
Overall my mother is very happy and well cared for at Avon Reach. The staff are friendly and caring and responsive to her needs, which greatly reassures her family.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your feedback. We're pleased your mother is so happy and feels so well cared for at Avon Reach, and we appreciate your words about the team's friendly and responsive approach, as well as the reassurance this provides for your family.
Review from J B (Respite Resident) published on 10 August 2026 Submitted via Postal Review Card•
Overall Experience
Everyone is so kind & helpful Been more like a holiday than respite after breaking my leg. All facilities are excellent Can't thank the staff and everyone enough
Everyone is so kind & helpful Been more like a holiday than respite after breaking my leg. All facilities are excellent Can't thank the staff and everyone enough
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your feedback. We're pleased you enjoyed your respite stay at Avon Reach and appreciate your words about the team, facilities and welcoming atmosphere. We wish you all the best for your continued recovery.
Review from M L (Resident / Service User) published on 2 July 2026 Submitted via Postal Review Card•
Overall Experience
All the staff were kind, attentive and worked together to make my stay as comfortable as possible.
All the staff were kind, attentive and worked together to make my stay as comfortable as possible.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind feedback. We're so pleased to hear your stay was as comfortable as possible, and that the team's kindness, attentiveness and teamwork made such a positive difference.
Review from P R (Wife of Resident) published on 10 June 2026 Submitted via Postal Review Card•
Overall Experience
My husband went from hospital to Avon Reach for 2 months respite and was very well looked after by one and all. Lovely carers, very helpful at all times. Could not have been in a nicer place. Thank you.
My husband went from hospital to Avon Reach for 2 months respite and was very well looked after by one and all. Lovely carers, very helpful at all times. Could not have been in a nicer place. Thank you.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind feedback. We're pleased you were so happy with the care your husband received at Avon Reach, and we appreciate your kind words about the team's kindness, support and dedication throughout his stay.
Review from Sue W (Daughter of Resident) published on 12 May 2026 Submitted via Postal Review Card•
Overall Experience
Mum came into the home for respite after a major operation. The care home have shown such great care, compassion and nursing support to my mum. It has also helped our family knowing that she has been so safe and well cared for with the amazing staff at Avon Reach.
Mum came into the home for respite after a major operation. The care home have shown such great care, compassion and nursing support to my mum. It has also helped our family knowing that she has been so safe and well cared for with the amazing staff at Avon Reach.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind feedback. We're glad you are happy with the care and nursing support your mum received at Avon Reach, and that this brought reassurance to your whole family.
Review from Kate W (Daughter of Resident) published on 7 April 2026 Submitted via Postal Review Card•
Overall Experience
The most amazing experience, not only for my father's 3 short weeks here, but unexpectedly for our family. It proved to be our protected cocoon, and the staff have been like family to us. We can never thank them enough. From day one, my dad was happy and settled. We must also add that the food was...
The most amazing experience, not only for my father's 3 short weeks here, but unexpectedly for our family. It proved to be our protected cocoon, and the staff have been like family to us. We can never thank them enough. From day one, my dad was happy and settled. We must also add that the food was amazing and nothing was too much trouble, day or night. Thank you!!
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your heartfelt feedback. We're so pleased to hear Avon Reach provided such comfort and support for your father and your family, and that the team's care, kindness and attentiveness had such a meaningful impact.
Review from S H (Respite Resident) published on 20 March 2026 Submitted via Postal Review Card•
Overall Experience
Having company. Food. Everyone happy. Want to come back for holidays.
Having company. Food. Everyone happy. Want to come back for holidays.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your lovely feedback. We're thrilled to hear how much you enjoy the company, food and atmosphere at Avon Reach, and that it's a place you're happy to return to. We would be delighted to welcome you back.
Review from Denis N (Respite Resident) published on 19 January 2026 Submitted via Postal Review Card•
Overall Experience
Having had a four week stay at Avon Reach to aid my recover from a hip replacement operation, I can only compliment the management and staff for their excellent level of care provided.
At all times, the staff have been attentive, provided a high level of care and support and nothing has been too...
Having had a four week stay at Avon Reach to aid my recover from a hip replacement operation, I can only compliment the management and staff for their excellent level of care provided.
At all times, the staff have been attentive, provided a high level of care and support and nothing has been too much trouble. Room service and housekeeping have been maintained to the highest standard of cleanliness, with staff on call to rectify any problems that may occur and providing clean towels for personal care daily.
At all times, the staff have been attentive, provided a high level of care and support and nothing has been too much trouble. Room service and housekeeping have been maintained to the highest standard of cleanliness, with staff on call to rectify any problems that may occur and providing clean towels for personal care daily.
A full programme of activities are provided should resident wish to join in. Moving to food, all meals have been served to the highest standard and quality.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind feedback. We're pleased to hear your stay at Avon Reach supported your recovery and that you felt well cared for throughout. It's lovely to know the team, facilities, activities, and dining all made a positive impression.
Review from Nina E (Daughter of Resident) published on 14 October 2025 Submitted via Postal Review Card•
Overall Experience
The service and kindness that mum received could not have been bettered. Obviously there were small 'niggles' but nothing that could not be overcome immediately. Staff were all brilliant - five stars! Would certainly recommend.
The service and kindness that mum received could not have been bettered. Obviously there were small 'niggles' but nothing that could not be overcome immediately. Staff were all brilliant - five stars! Would certainly recommend.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your lovely feedback. We're so pleased to hear your mum received such kind and attentive care, and that any small issues were quickly resolved. Your five-star recommendation means a great deal to everyone at Avon Reach.
Review from Bernice T (Resident / Service User) published on 22 August 2025 Submitted via Postal Review Card•
Overall Experience
I came to Avon Reach after a fall when I badly bruised my left shoulder. I am widowed with 2 lovely sons, both living abroad. At 83, I was finding it difficult to manage at home on my own. My eldest son found Avon Road, and when we came in, everyone was smiling and welcoming. That is just how it is...
I came to Avon Reach after a fall when I badly bruised my left shoulder. I am widowed with 2 lovely sons, both living abroad. At 83, I was finding it difficult to manage at home on my own. My eldest son found Avon Road, and when we came in, everyone was smiling and welcoming. That is just how it is here. Nothing is too much trouble for all the staff. I was offered treats too - I got a bubble bath! And my haircut has never looked better (my friend's words). My visitors are made welcome, and the staff are also very good at remembering my guests' names too. There is always something going on!
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you so much for sharing your experience with us here at Avon Reach. It's wonderful to know you felt so warmly welcomed from the very beginning, and that the support, smiles, and little touches have made such a difference during your stay. We're so pleased you've felt at ease and well looked...
Thank you so much for sharing your experience with us here at Avon Reach. It's wonderful to know you felt so warmly welcomed from the very beginning, and that the support, smiles, and little touches have made such a difference during your stay. We're so pleased you've felt at ease and well looked after, and that your visitors have too. We'll be sure to pass your kind words on to the rest of the team here at the home.
Review from Molly H (Respite Resident) published on 22 August 2025 Submitted via Postal Review Card•
Overall Experience
This is my first experience of staying in a rest home, but I shall certainly look forward to coming again. I have found everyone so friendly and the staff amazing. I've loved my room, I very much hope to stay in the same room again on the ground floor looking over the quay when I have walked this...
This is my first experience of staying in a rest home, but I shall certainly look forward to coming again. I have found everyone so friendly and the staff amazing. I've loved my room, I very much hope to stay in the same room again on the ground floor looking over the quay when I have walked this mooring.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
It's so lovely to hear how much you've enjoyed your stay with us, and that your first experience of a care home has been such a positive one. Our team will be delighted to hear that you felt so welcome. We'll look forward to seeing you again soon here at Avon Reach.
Review from L R (Daughter of Resident) published on 30 June 2025 Submitted via Postal Review Card•
Overall Experience
My mum has got a new lease of life at Avon Reach. I cannot praise the staff enough, all of them so friendly and caring. Lots of activities and really good food. Lovely room and the communal areas are very welcoming. The atmosphere is like home from home and everyone is there to help. It's made my...
My mum has got a new lease of life at Avon Reach. I cannot praise the staff enough, all of them so friendly and caring. Lots of activities and really good food. Lovely room and the communal areas are very welcoming. The atmosphere is like home from home and everyone is there to help. It's made my mum so happy. Thanks to everyone.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind words. It's wonderful to hear how much of a difference Avon Reach has made for your mum, and that she's feeling happy and settled. We really appreciate your comments about the team and the home itself, and I'll be sure to share them with everyone here.
Review from D S (Resident / Service User) published on 4 June 2025 Submitted via Postal Review Card•
Overall Experience
I'm very happy at Avon Reach. Staff are friendly and helpful. I've been on many bus trips that I've enjoyed. It feels like home from home to me.
I'm very happy at Avon Reach. Staff are friendly and helpful. I've been on many bus trips that I've enjoyed. It feels like home from home to me.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for sharing this with us. It's lovely to hear that Avon Reach feels like a home from home for you, and that you've been enjoying the trips out and the support from the team. I'll make sure your kind words are shared with everyone here.
Review from Patricia W (Partner of Resident) published on 31 March 2025 Submitted via Postal Review Card•
Overall Experience
Manager and staff are amazing.
Manager and staff are amazing.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind words! We're so pleased to hear that you've had a positive experience with our team. We work hard to provide the best care and support, and it's wonderful to know that it's been appreciated. Thank you again!
Review from J D (Resident / Service User) published on 14 March 2025 Submitted via Postal Review Card•
Overall Experience
Home from home!
Home from home!
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for your kind words! We're so pleased to hear that you feel Avon Reach is a 'home from home'. It's always our aim to create a warm and welcoming environment for all our residents. Many thanks again.
Review from S B (Daughter of Resident) published on 7 March 2025 Submitted via Postal Review Card•
Overall Experience
The care and compassion my Mother received while a resident at Avon Reach was five-star.
Even the cleaners, tea lady, restaurant staff, reception, laundry lady, activities staff, and nursing/care staff all contributed to making my Mum feel at home. They were interested in her stories, and...
The care and compassion my Mother received while a resident at Avon Reach was five-star.
Even the cleaners, tea lady, restaurant staff, reception, laundry lady, activities staff, and nursing/care staff all contributed to making my Mum feel at home. They were interested in her stories, and likewise, Mum was interested in theirs.
Even the cleaners, tea lady, restaurant staff, reception, laundry lady, activities staff, and nursing/care staff all contributed to making my Mum feel at home. They were interested in her stories, and likewise, Mum was interested in theirs.
The only criticism I have is that the allocated doctor surgery didn't always deliver the best service. I would have appreciated being informed before they changed Mum's doctor.
Review from B R (Son of Resident) published on 21 February 2025 Submitted via Postal Review Card•
Overall Experience
Very professional, plenty of activities if wanted. I knew my Mum was in safe hands, which was reassuring.
All of the staff were very welcoming, with a nice homely feel.
Very professional, plenty of activities if wanted. I knew my Mum was in safe hands, which was reassuring.
All of the staff were very welcoming, with a nice homely feel.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
Thank you for taking the time to share your experience. We're so pleased to hear that you felt your mum was in safe hands and enjoyed our activities and the homely atmosphere here at Avon Reach. Your feedback means a lot to our team, and I'll be sure to pass on your kind words to them all. Many thanks again!
Review from Susan T (Daughter of Resident) published on 5 February 2025 Submitted via Postal Review Card•
Overall Experience
From the day my mother arrived at Avon Reach to the day she peacefully passed away, she considered Avon Reach to be her happy home. She was stimulated by the community and company, the activities and events. Her health and well-being improved due to the excellent care. Her end-of-life was managed...
From the day my mother arrived at Avon Reach to the day she peacefully passed away, she considered Avon Reach to be her happy home. She was stimulated by the community and company, the activities and events. Her health and well-being improved due to the excellent care. Her end-of-life was managed in the most professional and compassionate manner. We cannot thank the manager and her team enough for my mother's wonderful final three years.
↩Reply from Ruth Wildman, Home Manager at Avon Reach
It means so much to hear that Avon Reach became a happy home for your mother and that she was cared for with compassion throughout her time with us. We truly appreciate you taking the time to share your feedback and are so sorry for your loss. Should you ever wish to visit, our doors are always open. Thank you again, I'll be sure to share your kind words with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 August 2026Overall
Outstanding
Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
News
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
- 18 Feb 2025
Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...
Upcoming Events
There are no upcoming events for Avon Reach.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Colten Care Ltd
- 31 Jan 2024Recipient: Colten Care Ltd
Accreditations
There are no accreditations posted yet for Avon Reach.
Meet the Team (2)
Ruth WildmanJob Title Home ManagerJoined 2023
Ruth leads the team at Avon Reach and is responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Amy McCormickJob Title Clinical Lead
Amy is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.
Frequently Asked Questions about Avon Reach
How much does Avon Reach cost?
The care home lists weekly fees per person from £1,432 for residential care (respite from £1,432). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Avon Reach registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Avon Reach have?
There are 60 Single Rooms.
What are the Facilities & Services at Avon Reach?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Avon Reach to the centre of Christchurch?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Reach to verify any information. View our terms and conditions. Avon Reach has an Enhanced Service -what an Enhanced Service includes.