Avon Reach

Farm Lane, Mudeford, Christchurch BH23 4AH
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9.8 115 Reviews
  • Avon Reach, Christchurch
Avon Reach is situated in the heart of Mudeford in Dorset. It is within walking distance of the famous Mudeford Quay with its seafaring history.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

It is within easy reach of the New Forest, while local shops and amenities are also easily accessible.

From the spacious reception and seating area, residents can greet friends or simply watch the world go by. This leads to the dining room with French windows opening onto the patio and garden area beyond.

The main lounge on the ground floor is equipped with a large-screen television. There is a kitchenette where residents or visitors can make their own drinks. An additional lounge and quiet room are provided on the first floor. The second-floor lounge enjoys views of the sea.

Avon Reach has its own library and a selection of specialist bathrooms including hydrotherapy bath.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375

These prices are only a guideline, please contact Avon Reach to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ruth Wildman (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • At Avon Reach, there are no specific visiting hours, all that is asked is that visitors let the home know they are in the building by signing in on the iPad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable the visit.

Parking

  • Avon Reach Parking is available on site at Avon Reach, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Avon Reach Reviews (115)

9.8

Avon Reach has a Review Score of 9.8 (9.826) out of 10, based on 37 reviews in the last 2 years.
Over all time Avon Reach has 115 reviews.

Overall Experience
  • 100
  • 14
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Date Published
  • 115
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Reviewer Connection to Avon Reach
  • 32
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  • 4
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Total of 115, showing 81-100
Review from Susan G (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting Avon Reach for the first time, we knew mother would be happy to live there. The staff were very welcoming and the tour of the ground floor and bedrooms showed a lovely environment. This is the third year mother has been at Avon Reach and she continues to thrive and most importantly, be happy
and content.
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Review from Justin R (Son of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last two years of a long and happy life at Avon Reach and he loved living there. They are an absolutely fabulous team of professional, caring and lovely people. They were attentive and supportive of my father and all his family throughout his time there and when the sad day came
they were fantastic; making a sad occasion pass with dignity and love. I will be eternally grateful to all of the staff at Avon Reach for looking after my father with such care and being so helpful to us as a family.
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Review from John R (Son of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend Avon Reach highly enough. My father spent his last few years there in total comfort with amazing care. All the staff and the 24/7 nursing care was of the highest standard.
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Review from R O (Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was made very welcome and very well looked after.
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Review from P H (Son of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While my father was living at Avon Reach, initially for respite and then gradually progressing into nursing care, he was treated with utmost courtesy and kindness, always considering his opinions first. He became iller after Christmas and we were kept informed of any changes immediately. We would definitely
recommend this home from home.
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Review from J B (Friend of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find this care home very homely and staff are all very friendly, the residents are treated as an individual respecting all their needs. I sometimes think there's not enough staff to see to everyone's needs at once but residents look, clean and happy. I was always made to feel very welcome.
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Review from Win P (Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy here and I like my room.
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Review from Margaret J (Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it here. It is very enjoyable and helpful.
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Review from Moshe A (Resident) assisted by family/friend published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience, this is the very best place I've been.
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Review from Judy C (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has now been in Avon Reach for three and a half years. We expect her to spend the rest of her life there and would not wish for her to be moved to another home. Firstly because she is so happy there and secondly because all the staff are so amazing with her. I live abroad so only get over
twice a year to see her but because she is in such safe hands, I never worry.
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Review from Sarah S (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mummy has been at Avon Reach since December 2013 and cannot be happier with the care she is provided. Everyone is so caring and she feels safe and is very happy. As I am a healthcare professional, I would consider myself more critical than many. They have stayed on top of all of her medical problems,
informed myself and sisters promptly of any issues. As all three daughters live abroad it was important that Mummy was in an excellent facility.
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Review from M B (Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from friendly, cheerful, helpful staff in comfortable rooms with interesting car park/entrance views. I want to come back if the situation permits.
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Review from Jennifer C (Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally, the whole home is run in a professional manner. Very friendly staff, but personally I feel more are needed. I have self-funded my own physio during my stay and was under the impression that some staff were going to watch what needed doing and assist during days I had no physio visit. This
hasn't happened.
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Review from Jennifer D (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having a lovely Christmas at the home it was mum's Birthday in January. I was so pleased to see the effort everyone put into making mum's day very special. From a banner on her door to presents, a card, a big Birthday cake, singing happy birthday and a happy birthday message from everyone of the staff
we met that day. Thank you to you all.
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Review from Jane F (Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Avon Reach for almost 12 months and I have extremely good care and find have no cause for complaint.
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Review from J R (Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfying.
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Review from J L (Grandson of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is at Avon Reach and receives an excellent standard of care. The team are very friendly and always have time to help. The manager is always seen speaking to residents and provides a very cheerful and friendly atmosphere.
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Review from Peter (Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, excellent. Came for respite liked it so much I stayed. Greeted with open arms.
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Review from K B (Friend of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not possibly wish for a better place or nicer staff - Very grateful for all they do.
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Review from S M (Relative of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very welcoming, clean room, enjoyable buffet with a good selection of sandwiches and cakes. Didn't experience activities.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Avon Reach is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Avon Reach is calculated as follows: ( (370 Excellents x 5) + (67 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 442 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avon Reach is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Ruth

Ruth Wildman

Job Title: Home Manager Joined: 2023

Ruth leads the team at Avon Reach and is responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Amy

Amy McComick

Job Title: Clinical Lead

Amy is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Reach to verify any information. View our terms and conditions. Avon Reach has an Enhanced Service - more info.