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Over all time Lyme Regis Nursing Home has 1 review.
Review from Sue C (Daughter of Resident) published on 5 May 2023
Submitted via Website •
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Reply from Audrey Haywood-Ball, Registered Manager at Lyme Regis Nursing Home
Whilst the home fully accepts that there was an incident involving the gentleman in question, it would like to acknowledge that the subsequent investigation by the local safeguarding board deemed that the home acted responsibly with regard to the admission and events leading up to the referred incident.
Whilst it is unfortunate that on this occasion someone did come to harm, the homes safeguarding practices are thorough and the home, under the guidance of its new managing team is undertaking an overall improvement plan in collaboration with the local Care commissioning group. The care and safety of our residents is paramount to us and always will be.
We would like to offer wholehearted apologies to the family for this unfortunate series of events.
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