St Anne's Care Home

21-23 Wayside Road, Southbourne, Bournemouth BH6 3ES
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7.6 8 Reviews
  • St Anne's Care Home, Bournemouth
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Care Provided by St Anne's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Nicki Nash (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • Visiting hours open and the on site team will be happy to try and accommodate visiting residents.

Parking

  • Reserved visitor parking available onsite.

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St Anne's Care Home Reviews (8)

7.6

St Anne's Care Home has a Review Score of 7.6 (7.551) out of 10, based on 1 reviews in the last 2 years.
Over all time St Anne's Care Home has 8 reviews.

Overall Experience
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Reviewer Connection to St Anne's Care Home
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Total of 8, showing 1-8
Review from Carole S (Wife of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very kind to both the residents and their families. The carers in my opinion are amazing. Their gentle approach has gained my husband's trust and they have worked with him to carry out podiatry, hair care, wet shaving and showering something that he hadn't allowed anyone to do during the
past 7 months whilst he was in hospital.


I find the management approachable and willing to work with you for the best outcome for your loved one. I feel able to raise any concerns I may have.


Since my husband took up residency there has been a family party at Christmas and my 5 grandchildren were made very welcome. There were Christmas crackers and a live singer on new years day and this weekend the home is celebrating st valentine's day with a cream tea and a live singer.
It isn't a hotel type of nursing home, has a more homely feel and whenever I visit (which I do most days as there are no restrictions on visiting times) the carers always give a lovely welcome

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Review from Richard (Son of Resident) published on 19 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my father and mother have been in St Anne's. We are very pleased with the care they have received. The staff know the residents very well and take time with them as it is relatively well-staffed against other homes we have used. Sadly my mother died in St Anne's but at this crucial time we were
kept very closely informed by the staff and because of this we were able to spend her last hours together. I will always be grateful to them for this. My father is now alone in St Anne's and has vascular dementia. He is not always the easiest person to deal with and the staff again do a great job in difficult circumstances. I have no hesitation in recommending St Anne's.
Reply from Rob C, Director at St Anne's Care HomeEveryone at St Anne's took great pleasure in reading your review. We were really happy to support your mother and yourself through her loss, and to be able to continue to look after your father. Thank you for the recommendation.
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Review from Gillian H (Daughter of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was resident in St Anne's after discharge from the hospital last year. The care she received while there had the result of giving us an extra year with her and for that, we are eternally grateful. Every single member of the staff there treated mum like a family member and nothing was too much
trouble for the staff with regard to mum. She was looked after in a way we would never have been able to at home and she felt loved while there. Visiting mum at any time of any day was not difficult and we were always made to feel very welcome whenever we did visit. If your relative is lucky enough to have a place in St Anne's you can rest assured that they will receive the very best care, food, support from everyone involved in their care. Thank you for taking such good care of my mum.
Reply from Rob C, Director at St Anne's Care HomeThank you so much for your review. It was a pleasure to look after and take care of your mother at St Anne's. We will pass your comments onto the team.
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Review from Laura W (Daughter of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy that Mum is safe and well looked after. Management are approachable and forward thinking. Food is good and it’s a happy environment.
Reply from Rob Conway, Director at St Anne's Care HomeLaura, thank you for your review. We are always looking for new ways to innovate and provide excellent care in an environment that is homely in scale.
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Review from Ian I (Friend of Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been extremely pleased with the care and attention that our friend has received. The staff are most friendly and always very welcoming. We would have no hesitation in recommending this very special Care Home.
Reply from Toby Williams, Director at St Anne's Care HomeThank you for your comments, which I will also pass on to the team.
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Review from Ailsa R (Daughter of Resident) published on 12 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of St Anne's since January 2014. As a family, we are very glad that he is in the care of the professional staff at the home and we are confident that he is well looked after and all his needs are met. As we don't live locally it makes it convenient to be able to call in
whenever we can and my father is always clean, comfortable and well-fed. There is always a friendly atmosphere and a real 'family' feeling amongst the staff who are always willing to spend time giving us a catch up on my father is. Highly recommended!
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Review from Paul H (Son of Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Anne's found a room for my 103-year-old Mother, assessed her and admitted her all on the same day when she was at a low ebb. She received kind and diligent care, enjoyed a room with a view over the garden, appreciated the cooking and soon recovered much of her strength. I recommend St Anne's with
confidence.
Reply from Rob Conway, Director at St Anne's Care HomeWe loved looking after your mother and enjoyed her time with us at St Anne's. Thank you for your kind words.
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Review from Jerry M (Brother of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister stayed at St Anne's.
We were very happy with the service.
She enjoyed her time and the team were very caring.
They appear well trained and have lots of time for the residents.
We moved her from another home nearby which was bigger and the team had less time for her.
At St Anne's the
staff really try and made her feel like she was at home, in a safe environment.
Great value for money.
Very happy.
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Current Review Score: 7.6 (7.551)

Overview of Review Score

The Review Score of 7.6 (7.551) out of 10 for St Anne's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.273 for St Anne's Care Home is calculated as follows: ( (6 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 11 Ratings = 4.273
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.278 Points relating to the number of positive Reviews for St Anne's Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Anne's Care Home

What types of Care is St Anne's Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Anne's Care Home have?

There are 18 Single Rooms.

What are the Facilities & Services at St Anne's Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Anne's Care Home to the centre of Bournemouth?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Anne's Care Home to verify any information. View our terms and conditions. St Anne's Care Home has an Basic Service - more info.