Avon Cliff

My mother is very happy, all staff are very kind and she never feels lonely or unsafe. Because she is content in her home, it gives me and the rest of her family peace of mind.

All of the staff are prepared to "go the extra mile" so dedicated to residents comfort and wellbeing.

Everyone is treated with respect - and the lunch is lovely.

My very elderly aunt was transferred from Bournemouth Hospital after a stroke and has received excellent care from the team at Avon Cliff.

Avon Cliff is a clean, light and bright environment. It is a happy place and everybody speaks regardless of who they are ir staff, residents and other visitors. The staff and management are all very professional and the nursing care is excellent.

Within days of coming to stay, my brother, who previously loved alone, showed a big improvement.

We all live overseas and so need to feel reassured and confident about leaving our mother in Avon Cliff's care. We do.

I was delighted to find that the staff are so caring, helpful and professional. They provide an excellent environment which enabled my mother to settle in perfectly.

The food is varied, fresh and cooked to a high standard. The facilities and activities are excellent.

I am happy to thoroughly recommend this home.

I am very pleased especially with the care staff. They are always smiling and helpful. The last week mum has had medical needs and hospital treatments. Everything was organised and they were very supportive.

The building and facilities are first class and the staff are always very friendly, helpful and attentive to my mother's needs.

We are very pleased that we picked Avon Cliff. Thanks to someone from another care home for recommending this care to us.

A very pleasant experience, everyone has been most attentive but not overpowering! Excellent choice of food; I enjoyed every meal, as did my guests who were really impressed. I participated in the entertainment programme with great enjoyment and also benefitted from the opportunity to sit outdoors in such pleasant and well-maintained gardens. I was delighted to join the Friday trip to the New Forest.

Always a very good welcome - happy staff giving great support to my friend.

My aunt has been very well looked after during her time here. It is a relief to know she is 'content' somewhere that is not her own home. She has put on weight and looks better as a result of better nutrition and at 96 has made the transition from fierce independence to a residential/nursing home, much better than hoped.

I have no worries about my wife being at Avon Cliff as all the staff are so kind and caring.

I cannot thank the staff enough for taking such care of my mother at this time of her life.

Very pleased with the care shown to my mother. Nothing is too much trouble for the staff in Avon Cliff. They truly are a credit to your organisation.

Every member of staff I have encountered is kind, caring and dedicated. They are interested in every resident. My two week stay has been memorable.

Avon Cliff is excellent, a real "home from home" for my father. The first moment I walked through the front door I knew that we had made the right choice; clean, friendly, professional, approachable staff, all looking very happy in their work. The standard of care of the residents is first class with their needs always prioritised over any other. The management, clinical lead and administrative staff are very attentive and always helpful and knowledgeable. The care staff look after the residents extremely well. We are so lucky to have found such a wonderful care home. Thanks to everyone.

This is a first class nursing home. It came to my family by way of recommendation from a friend who spent the last few weeks of his life there. My Mother has been a resident for 6 months and is very happy with the treatment that she receives and the attention and friendliness of the staff at all levels - from cleaning people to the matron. It is of great comfort to my family to know that she is as well looked after - communication is excellent.

My mother originally came in for 4 weeks respite after leaving hospital but, due to circumstance is now staying until the end of April. The staff have been wonderful, the care they provide is amazing and they are so attentive. The food is also very good with a good varied menu. My mother has made some lovely friends at Avon Cliff. The staff go that extra mile and also make family members feel so welcome. I really can't praise them enough.