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- Westbourne Tower Care Home - Avery Collection







Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options...
Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth.
Rooms are available for respite stays after a hospital visit or when your carer is on holiday. The care home has 114 beds and on-site nursing facilities.
The care home is located a short distance from the centre of Bournemouth, offering a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. It is pet-friendly, so your four-legged friends can move in too.
A passionate and dedicated team ensure all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the in-house chef or arranging activities for you to enjoy.
Westbourne Tower encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.
The care home is close to the beaches of Bournemouth and Poole, and air, road and rail links (the mainline train station is just five minutes away) are excellent for visiting family and friends. The wider area served by the community includes Poole, Swanage, Dorchester, Weymouth, Shaftesbury and Dorset.
Care Provided by Westbourne Tower Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Westbourne Tower Care Home - Avery Collection to confirm what's included and get a personalised quote:
Please note costs are subject to type of room and assessment/ care needs we can advise re any other funding entitlements you maybe eligible to
The price(s) shown are provided by the care home. Contact Westbourne Tower Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Doina Tampu-Ababei (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome, teas and coffees are complementary, visiting is at any time and there is no need to pre-book.
Parking
- Ample parking spaces on site
Westbourne Tower Care Home - Avery Collection Reviews (298)
Westbourne Tower Care Home - Avery Collection has a Review Score of 10 (9.990) out of 10, based on 41 reviews in the last 2 years.
Over all time Westbourne Tower Care Home - Avery Collection has 298 reviews.
I have lived here for five years and can strongly say that this is the best thing that could of happened to me. The staff are very helpful and it is important to me knowing that if I had a fall or any other incident, I would get help right away.
I have lived here for five years and can strongly say that this is the best thing that could of happened to me. The staff are very helpful and it is important to me knowing that if I had a fall or any other incident, I would get help right away.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Westbourne Team
My first visit to the home, everything was very nice. we had lunch with my mother, it was really nice and we were made very welcome.
My first visit to the home, everything was very nice. we had lunch with my mother, it was really nice and we were made very welcome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Westbourne Team
We find the permanent staff friendly and good, some temp staff are not so good. Dad seems very happy and enjoys his meals. The main staff are always helpful if I have questions but as I report back to the brothers it would be helpful to have regular meetings with staff for an update on his health...
We find the permanent staff friendly and good, some temp staff are not so good. Dad seems very happy and enjoys his meals. The main staff are always helpful if I have questions but as I report back to the brothers it would be helpful to have regular meetings with staff for an update on his health and behaviour.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
Thank you for taking the time to share your experience of Sunrise of Westbourne.Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. I have fed your feedback back to the team to see what can be arranged.
The Sunrise of Westbourne Team
I think it is a superb rest home and the staff are so helpful it is very pleasant to be able to visit my mother in comfortable surroundings at any time.
I think it is a superb rest home and the staff are so helpful it is very pleasant to be able to visit my mother in comfortable surroundings at any time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Westbourne Team.
Have been very impressed with the facility, staff and the treatment given to my mother thus far. Everyone most kind and supportive to her and myself at this difficult time. I feel my mother is in safe and capable hands and I can rest easy knowing she is being taken care of.
Have been very impressed with the facility, staff and the treatment given to my mother thus far. Everyone most kind and supportive to her and myself at this difficult time. I feel my mother is in safe and capable hands and I can rest easy knowing she is being taken care of.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Westbourne Team
Our experience was very good and on the final day of my mum's life, the level of care was excellent.
Our experience was very good and on the final day of my mum's life, the level of care was excellent.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Thank you for sharing your experience.
The Sunrise of Westbourne Team
Very happy with most things but have to keep reminding staff to take my relative to the hairdressers, nails and activities as she does not remember and staff are inclined to forget she does not remember any of these things.
Very happy with most things but have to keep reminding staff to take my relative to the hairdressers, nails and activities as she does not remember and staff are inclined to forget she does not remember any of these things.
Dad was at Sunrise for a period of 15 months before he passed away on the 9th of September 2016. He received outstanding care right from day one and the staff were so friendly and caring. He settled in quickly and I am pleased to say that he was happy there, which was something I did not expect, as...
The atmosphere was cheerful, professional and there were never any of the unpleasant smells that are sometimes evident in such establishments. The food on the whole, was good and varied. The end of life care I can only describe as exceptional.
Everyone has been most kind and helpful.
Everyone has been most kind and helpful.
Thank you for the wonderful care and attention to detail given to my mother during the first 2 months of her stay at Sunrise of Westbourne. The level of care is of great comfort to mum and me. Timely help is always at hand and the staff are friendly and attentive. Mum particularly enjoys the 'spa'...
Thank you on behalf of my mother, myself and my brother.
On the whole carers and staff are kind and caring. Sometimes I feel I could have more time with them when I need help.
On the whole carers and staff are kind and caring. Sometimes I feel I could have more time with them when I need help.
On the whole Sunrise of Westbourne caters for my aunt's needs. The staff, carers etc are kind and in the main helpful and prepared to listen. Sometimes (especially weekend) she feels that carers are in a hurry and not able to help her as much as she feels she needs. She loves her room and the...
On the whole Sunrise of Westbourne caters for my aunt's needs. The staff, carers etc are kind and in the main helpful and prepared to listen. Sometimes (especially weekend) she feels that carers are in a hurry and not able to help her as much as she feels she needs. She loves her room and the garden.
My mother lived at Sunrise of Westbourne for just short of 9 years. I know she wasn't always the easiest of residents. She had a strong opinion and voiced her views readily. However, she was always happy and well cared for by all the staff. She died at Sunrise surrounded by staff who cared...
My mother lived at Sunrise of Westbourne for just short of 9 years. I know she wasn't always the easiest of residents. She had a strong opinion and voiced her views readily. However, she was always happy and well cared for by all the staff. She died at Sunrise surrounded by staff who cared beautifully for her right until the end. We couldn't have asked for more.
My mother was at Sunrise for 9 years and in all that time she was very well looked after. Any upsets were soon dealt with and we were happy knowing she was in a safe and happy environment. In her last few days we couldn't fault the care and love given.
My mother was at Sunrise for 9 years and in all that time she was very well looked after. Any upsets were soon dealt with and we were happy knowing she was in a safe and happy environment. In her last few days we couldn't fault the care and love given.
My mother was a resident at Sunrise in Westbourne for nine years. During this time, she was treated with dignity and care. She was very comfortable and in the early years enjoyed all the trips out. She always enjoyed the meals and wine with lunch and dinner and the companionship of the other...
The staff were very respectful and caring and the home was always warm, clean and welcoming. As family, we were always welcomed to visit her at any time.
She passed away peacefully and the end of life care in her last few days will always make me feel grateful that she was treated so kindly and with such professionalism.
I would have no hesitation in recommending Sunrise to anybody planning to be a resident or family looking to place an older person. I think I would like to go there myself when the time comes!
Fantastic Care Home - everyone is extremely friendly, excellent care from Carers, Nurses & Staff. Very comfortable surroundings. We can visit Mum whenever we want. The residents all look happy and a very good activity programme daily.
Fantastic Care Home - everyone is extremely friendly, excellent care from Carers, Nurses & Staff. Very comfortable surroundings. We can visit Mum whenever we want. The residents all look happy and a very good activity programme daily.
Very comfortable and friendly people. Food excellent, here only a short time but very pleased with all I have experienced so far.
Very comfortable and friendly people. Food excellent, here only a short time but very pleased with all I have experienced so far.
I cannot fault the care given by Sunrise. I never go there to visit without someone coming in to check that everything is alright and to see if we need anything or any help. If I pass a carer in the corridor (and it is hard not to because there are so many!) I am always spoken to and given a...
I cannot fault the care given by Sunrise. I never go there to visit without someone coming in to check that everything is alright and to see if we need anything or any help. If I pass a carer in the corridor (and it is hard not to because there are so many!) I am always spoken to and given a friendly smile. It is not always easy to deal with residents who may be distressed or disorientated, but the carers at Sunrise seem to have an endless capacity for patience and humour for all the family.
Generally Sunrise is a caring home. Some residents are much favoured and made a fuss of but not me. I think it is not me- I have done everything "by the book". Lots of times I appear to be ignorant. I like Sunrise the environment, the residents and most of the staff but there are staff who fuss...
Generally Sunrise is a caring home. Some residents are much favoured and made a fuss of but not me. I think it is not me- I have done everything "by the book". Lots of times I appear to be ignorant. I like Sunrise the environment, the residents and most of the staff but there are staff who fuss over some residents as a matter of course.
Everyone very helpful and friendly, my grandad has been here nearly a year now and has been very happy with the care, which is more important than my opinion as he lives here. All excellent.
Everyone very helpful and friendly, my grandad has been here nearly a year now and has been very happy with the care, which is more important than my opinion as he lives here. All excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 05 October 2026At Sunrise our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.
News (6) & Events (3)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
- 07 Oct 2026Organiser: Westbourne Tower Care Home - Avery Collection
- 06 Nov 2026Organiser: Westbourne Tower Care Home - Avery Collection
- 03 Dec 2026Organiser: Westbourne Tower Care Home - Avery Collection
Awards / Recognitions (19)
- 25 Sep 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Westbourne Tower Care Home - Avery Collection
- 30 Jan 2026Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Westbourne Tower Care Home - Avery Collection.
Meet the Team (7)

I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a...
I am truly passionate about my role and believe in what we do. Our residents are our teachers and their stories inspire me. We are lucky to have a brilliant and experienced team who always go above and beyond to make sure that the specific needs of every resident are undertaken every day. It's a lovely place to work and a great place to call home.

I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to...
I have been working in Westbourne Tower Care Home for over 15 years. I have progressed throughout the company from Care Assistant to Lead Care to Reminiscence Coordinator and now Deputy Manager. I am very proud to lead a team, many of whom have been long-service team members, who constantly provide quality care whilst keeping our core values at the forefront of everything we do.
Working at Westbourne is a privilege and we are lucky to support our residents and each other every day.

I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef...
I have been here since it opened in 2006. I can’t believe how time has flown by. Although I already had the skill set I was working as a Bank Chef alongside my own business and was asked to take on the managerial role which was an easy transition. I trained and worked in London, Morocco, France and Italy before returning to the UK and settling in Bournemouth. My food specialities are multicultural and the residents love it when I do theme days. I have been a major part of this home being awarded CQC Outstanding, the CQC assessor loved my secret ingredient “ a bit of love”. I run a monthly Dining Committee where residents can influence what is on the menu, likes and dislikes and I love nothing more than walking around the dining room on a daily basis to ensure their wishes have been followed. I like to surprise residents with their favourite dishes, for special occasions. I have to say I love my job and my residents make me smile every day. I am proud to say I work here.

I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are...
I am delighted to lead a talented and skilled team in delivering Events, Group activities, Minibus trips & Person-centred activities; no 2 days are the same! We learn so much from our residents- their life history, experiences, likes & dislikes and tailor our activities around them.

I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my...
I have worked here since 2006, and the things that have remained constant throughout that time are the love, dedication and unfaltering kindness my colleagues deliver every day. No two days are the same; there is always something going on which makes you smile and our residents become part of our extended family. We are committed to filling their days with happy moments.
My role is to market our home and welcome new residents into it, dealing with professionals and family members. Making a significant decision at a critical time is made easy when we have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy appreciative residents and family members, this is borne out by our positive carehome.co.uk reviews.

I am passionate about person-centred care and ensuring that our residents live their lives as well as they wish, always upholding their wishes and preferences.

I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality...
I have been working at Westbourne Tower since 2016 and am proud to manage a passionate and dedicated team. We strive to provide the highest quality of life for our residents throughout their dementia journey, while bringing a smile to their faces every day through compassionate and person-centred care.
We believe that every moment matters, and our goal is not only to meet our residents' care needs but also to create meaningful experiences that bring comfort, happiness, and a sense of belonging.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Tower Care Home - Avery Collection to verify any information. View our terms and conditions. Westbourne Tower Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.
